HP
Holly P.
Contracts coordinator
Mid-Market (51-1000 emp.)
"Communicative, Easy to Learn in a short amount of time"
5/5
What do you like best about vFairs?

We were late to the game signing up vFairs but they jumped right in and helped through every step of the way. Day and Night. The apps were amazing and letting us configure to our wishes was fantastic. Hamda and Candice were very helpful and was willing to do most anything we asked.

Lastly the 2 days of our show we had Roger as our on site rep. He was outstanding helping out, showing us the ins and outs of the ipads and always had a smile on his face.

If we could, we would request him to come back to our event next year! Review collected by and hosted on G2.com.

What do you dislike about vFairs?

only downside has nothing to do with vfairs. It was hard to get some people to change from the old ways of doing things to vfairs. Once the first night was happening I believe they changed their minds. Review collected by and hosted on G2.com.

Christine S.
CS
Christine S.
Director, Sales Enablement and EcoStruxure Experts Programs
Small-Business (50 or fewer emp.)
"I would recommend vFairs for anyone who wants to utilize an event app."
4.5/5
What do you like best about vFairs?

Simple user interface, easy to use, easy to administrate, easy to update contents. The on-boarding was very smooth. Weekly synchro meetings were very helpful. Actual event support during the event was effective and responsive. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

We couldn't upload useful resources under each session. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs
Edit edit

Thanks for the great feedback! We’ll be sure to share this with the team, they’ll be happy to hear it.

We’re glad to hear the onboarding and event support worked well for you. Regarding the resource upload, we appreciate your input, you can add handouts for sessions as useful resources to share with your attendees, and we’re also working on improving that feature. Looking forward to working with you again soon!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"FCEDA - Special Events"
4/5
What do you like best about vFairs?

The platform’s customization options allow for a tailored event experience. Their support team is responsive.

The interactive features, like virtual booths and networking lounges, enhance attendee engagement pre-event and vFairs offers great analytics and reporting tools pre, during and post event. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

There can be occasional glitches that impact the websites/event. , the production times for certain features/modifications and site updates can be slow at times. The backend setup can be complex, requiring a learning curve for new users. We disliked that there was very little control that we could do if we wanted to modify graphics, it had to be done by a developer on their team, it would be great if we were able to upload/post our graphics onto the templates for quick updates on the websites. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs
Edit edit

Thanks for your feedback! We're glad you love the customization and engagement tools. We're already working to simplify the backend and add more self-service design options based on your input. Excited to keep improving your events!

DI
Darren I.
Event Coordinator
Small-Business (50 or fewer emp.)
"vFairs Customer Service is Unmatched"
4.5/5
What do you like best about vFairs?

vFairs is an excelently priced product that met 90% of our needs. Their customer service is unmatched. Beginning with sales and then to our project management team, vFairs team members were always there to assist us. The backend of the platform is really easy to navigate through and allowed me to make changes myself without having to wait for vFairs to make them. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Like most product, the sales person did over promise a few items that we actually could not do but they were small and non essential. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs
Edit edit

Thank you for your glowing review! We are thrilled to hear that our customer service team provided unmatched support throughout your experience.

We are delighted to have been a part of your successful event and appreciate your feedback. If you have any further feedback or need assistance in the future, please don't hesitate to reach out. Thank you for choosing vFairs!

Prathan P.
PP
Prathan P.
Executive Board Member
Small-Business (50 or fewer emp.)
"This tech seamlessly merged in-person & virtual attendees, creating an immersive experience for all."
5/5
What do you like best about vFairs?

The virtual world offered a unique and engaging environment, bringing the conference to life with interactive elements and personalized experiences. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

We would have liked more rewards options for the leaderboard. We would also liked to have known about a user app prior to signing the contract. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs
Edit edit

Thank you for your feedback! We're thrilled the hybrid experience worked so well for your conference. Great suggestions about the leaderboard rewards and app details - we'll share these with our product team. We'd love to showcase more features upfront for your next event!

Verified User in Restaurants
AR
Verified User in Restaurants
Mid-Market (51-1000 emp.)
"Great Team To Work With"
4.5/5
What do you like best about vFairs?

We had issues with development in the begining, with our new team leader, she picked up the work and did all our changes much quicker then our previous team member. Zainb was quick to respond and give us realistic time lines. She was also available during our night event which was great as well to have. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

It is hard to explain what we want with a developer, we struggled getitng our picture together, and needed basically an IT translator. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs
Edit edit

Thanks for this great feedback! We'll let Zainab know how much you appreciated her support. We hear you on the development communication, we're improving that process. Happy the platform works well for your restaurant showcases!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Mobile App experience for importer/exporter trade conference"
5/5
What do you like best about vFairs?

Very helpful customer support, responsive implementation Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Lots of subsection tabs makes settings difficult to navigate Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs
Edit edit

Hey!

Thanks for leaving your valuable feedback for us about the mobile app settings. We're making changes constantly to our backend to make it as easy to set up as possible, without any technical help required.

Hopefully your next event with us will be an even smoother ride.

Olexandra P.
OP
Olexandra P.
Internal Communication Manager
Mid-Market (51-1000 emp.)
"As a first experience and budget-friendly option, the team is welcoming and client-focused."
4.5/5
What do you like best about vFairs?

The ability to organize activities in different rooms, customize branding, create avatars from photos, incorporate gamification, and add screen animations. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

This platform is ideal for external events, but it would be great to adapt it for internal events in remote-friendly companies by enhancing gamification and enabling avatars to speak. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs
Edit edit

Thanks for your feedback! We're glad you enjoyed our customization and interactive features. Great point about internal events, and we'll share that with our product team. We love helping global teams connect in fresh ways!

NK
Nazneen K.
Programs Coordinator
Small-Business (50 or fewer emp.)
"Review for vFairs Project Management Team"
5/5
What do you like best about vFairs?

We loved using vFairs to host four of our virtual volunteer expos. A fun and dynamic platform with lots of options for customization and a stellar project management team led by Syed Usama Amir that supported us in every step of the way. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Platform was slow at times for users that attended Review collected by and hosted on G2.com.

Response from Amna Akhtar of vFairs
Edit edit

It's great to hear that vFairs helped you reach your audiences across three municipalities and facilitated connections between organizations and residents, as well as hosting multiple webinars. We're glad that vFairs could assist in achieving your goals.

MS
Mawuli S.
Regional Technical Advisor for Health and Nutrition - CRS West Africa
Small-Business (50 or fewer emp.)
"Virtual Exhibition Fair on Large Scale Food Fortification with Micronutrients in West Africa"
5/5
What do you like best about vFairs?

Team support, practical guidance to the platform, on-time real-time support, practicality of platform and adaptability. Review collected by and hosted on G2.com.

What do you dislike about vFairs?

Technology guidance support for participants. Review collected by and hosted on G2.com.

Response from Hamna Hassan of vFairs
Edit edit

Thanks for the feedback! Glad to hear the team support and platform have been helpful. We’re always working on improving the experience, and we’re happy vFairs is saving you time and energy!