--- title: vFairs Reviews meta\_title: 'vFairs Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1783 reviews by the users' company size, role or industry to find out how vFairs works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1783 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- ### vFairs Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **exceptional customer support** from vFairs, with dedicated assistance ensuring successful virtual events. [(182 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1182410&qs=pros-and-cons#reviews) Users commend the **ease of use** of vFairs, highlighting excellent support and seamless event execution. [(130 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1178900&qs=pros-and-cons#reviews) Users appreciate the **helpful support team** at vFairs, ensuring seamless execution of their virtual events. [(122 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1183534&qs=pros-and-cons#reviews) Users praise the **exceptional support and smooth execution** by the vFairs team during their events. [(121 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1178392&qs=pros-and-cons#reviews) Users appreciate the **quick response times** of vFairs, ensuring smooth and successful event management throughout the process. [(102 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181527&qs=pros-and-cons#reviews) Users find vFairs has **poor usability** , with a non-intuitive backend and limited offline functionality impacting their experience. [(28 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1184160&qs=pros-and-cons#reviews) Users experience **limitations in event customization** and find the app clunky, leading to attendee confusion and delays. [(27 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1177329&qs=pros-and-cons#reviews) Users find the **learning curve steep** , requiring excessive effort to navigate and set up the platform efficiently. [(27 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181597&qs=pros-and-cons#reviews) Users find the backend **complicated and not intuitive** , making navigation a bit challenging at times. [(25 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1183932&qs=pros-and-cons#reviews) Users find the **limited customization options** of vFairs restrict their ability to personalize the event experience. [(25 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181435&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of vFairs ##### 1. Customer Support Users value the **exceptional customer support** from vFairs, with dedicated assistance ensuring successful virtual events. [ See 182 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1182410&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super Quick Customer Service Response" What do you like about vFairs? Super quick response from customer service team ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent Support Team That Simplifies a Robust, Evolving System" What do you like about vFairs? The standout strength of vFairs is their exceptional technical support team. They are consistently responsive, patient, and incredibly dedicated, ofte ##### 2. Ease of Use Users commend the **ease of use** of vFairs, highlighting excellent support and seamless event execution. [ See 130 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1178900&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent Support Team That Simplifies a Robust, Evolving System" What do you like about vFairs? The standout strength of vFairs is their exceptional technical support team. They are consistently responsive, patient, and incredibly dedicated, ofte ![Mustafa Ercan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa Ercan S.") MS Mustafa Ercan S. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and Seamless Turkish Integration with vFairs" What do you like about vFairs? What I love most about vFairs is its ease of integration (adaptation) and ease of use. They seamlessly integrated all our requests. Unlike other firms ##### 3. Helpful Users appreciate the **helpful support team** at vFairs, ensuring seamless execution of their virtual events. [ See 122 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1183534&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super Quick Customer Service Response" What do you like about vFairs? Super quick response from customer service team ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent Support Team That Simplifies a Robust, Evolving System" What do you like about vFairs? The standout strength of vFairs is their exceptional technical support team. They are consistently responsive, patient, and incredibly dedicated, ofte ##### 4. Experience Users praise the **exceptional support and smooth execution** by the vFairs team during their events. [ See 121 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1178392&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent Support Team That Simplifies a Robust, Evolving System" What do you like about vFairs? The standout strength of vFairs is their exceptional technical support team. They are consistently responsive, patient, and incredibly dedicated, ofte ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Support for Our National Conference" What do you like about vFairs? Vfairs has done an incredible job helping us host our national conference, which had over 750 registrants this year! I particularly appreciate the wor ##### 5. Response Time Users appreciate the **quick response times** of vFairs, ensuring smooth and successful event management throughout the process. [ See 102 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181527&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super Quick Customer Service Response" What do you like about vFairs? Super quick response from customer service team ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent Support Team That Simplifies a Robust, Evolving System" What do you like about vFairs? The standout strength of vFairs is their exceptional technical support team. They are consistently responsive, patient, and incredibly dedicated, ofte ### 5 Cons or Disadvantages of vFairs ##### 1. Poor Usability Users find vFairs has **poor usability** , with a non-intuitive backend and limited offline functionality impacting their experience. [ See 28 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1184160&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super Quick Customer Service Response" What do you dislike about vFairs? Can't go and tweek the site itself has to be done through the team ![Mustafa Ercan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa Ercan S.") MS Mustafa Ercan S. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and Seamless Turkish Integration with vFairs" What do you dislike about vFairs? The main dislike is the import/export functionality. Exporting big data (Agenda, Attendees, Sessions) as CSV creates many issues, especially on Window ##### 2. Event Management Users experience **limitations in event customization** and find the app clunky, leading to attendee confusion and delays. [ See 27 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1177329&qs=pros-and-cons#reviews) See Related User Reviews ![Mustafa Ercan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa Ercan S.") MS Mustafa Ercan S. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and Seamless Turkish Integration with vFairs" What do you dislike about vFairs? The main dislike is the import/export functionality. Exporting big data (Agenda, Attendees, Sessions) as CSV creates many issues, especially on Window ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Exceptional Support and Rapid Problem Solving" What do you dislike about vFairs? There is nothing to dislike about vFairs but the platform for us has limitations because our training events are so bespoke; we cannot use the site fo ##### 3. Learning Curve Users find the **learning curve steep** , requiring excessive effort to navigate and set up the platform efficiently. [ See 27 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181597&qs=pros-and-cons#reviews) See Related User Reviews ![Courtney .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney .") C Courtney . Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Support and Responsiveness from vFairs Team" What do you dislike about vFairs? For people without back end development experience, this could be confusing. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good customer service" What do you dislike about vFairs? Some of the tools seemed to be a restrictive, and a little less intuitive for a backend user with little coding abilities. However, the vfairs custome ##### 4. Complex Backend Users find the backend **complicated and not intuitive** , making navigation a bit challenging at times. [ See 25 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1183932&qs=pros-and-cons#reviews) See Related User Reviews ![Mustafa Ercan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa Ercan S.") MS Mustafa Ercan S. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and Seamless Turkish Integration with vFairs" What do you dislike about vFairs? The main dislike is the import/export functionality. Exporting big data (Agenda, Attendees, Sessions) as CSV creates many issues, especially on Window ![Courtney .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney .") C Courtney . Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Support and Responsiveness from vFairs Team" What do you dislike about vFairs? For people without back end development experience, this could be confusing. ##### 5. Limited Customization Users find the **limited customization options** of vFairs restrict their ability to personalize the event experience. [ See 25 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181435&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super Quick Customer Service Response" What do you dislike about vFairs? Can't go and tweek the site itself has to be done through the team ![Mustafa Ercan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa Ercan S.") MS Mustafa Ercan S. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and Seamless Turkish Integration with vFairs" What do you dislike about vFairs? The main dislike is the import/export functionality. Exporting big data (Agenda, Attendees, Sessions) as CSV creates many issues, especially on Window ![Verified User in Non-Profit Organization Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Non-Profit Organization Management") CN Verified User in Non-Profit Organization Management Small-Business (50 or fewer emp.) 11/25/2025 "Exceptional Support and User-Friendly Experience with vFairs" 5/5 What do you like best about vFairs? What stands out to me most about vFairs is the level of support they provide throughout the entire process. Their team is extremely hands-on—helping us prepare the environment, staying present during the live event, and assisting afterward with follow-up tasks. Because many of our participants aren’t very tech-confident, having responsive, knowledgeable support staff has been invaluable. The platform itself is easy to navigate, even for users with limited technical skills, and the Zoom integration keeps things familiar. The admin dashboard is also pretty simple to use and implement the design and functionality we need. But overall, it’s the combination of user-friendly design and exceptional pre-, during-, and post-conference support that has made vFairs the right fit for us for the past three conferences. Review collected by and hosted on G2.com. What do you dislike about vFairs? The main difficulties we encountered weren’t directly related to the platform itself, but rather to participant connectivity or device/browser setup. A few users had trouble joining matchmaking or roundtable sessions, and in most cases the root cause was local—things like outdated browsers, blocked permissions, or needing a simple page refresh. vFairs’ tech team was quick to jump in and help troubleshoot, but the issues tended to come from individual user environments rather than from vFairs features. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? vFairs helps us deliver a polished, accessible virtual conference without overwhelming our internal team. Their strong support model means technical questions can be handled immediately, which is especially important for participants who struggle with digital tools. The intuitive layout, integrated Zoom sessions, personalized agendas, notifications, and other built-in features make it simple for attendees to navigate and stay engaged. For us, it reduces administrative strain, minimizes prep time, and ensures a smoother experience for both organizers and participants. The combination of reliability, guidance, and user-friendly design makes vFairs a solid foundation for our event. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-12007738/official_response/edit) Thank you for your review! We're glad to have been your partner for the last three conferences, and are looking forward to hosting many more with you. Validated ReviewerSource: Organic ![Verified User in Research](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Research") AR Verified User in Research Enterprise (\> 1000 emp.) 12/19/2025 "The importance of the team" 4.5/5 What do you like best about vFairs? The vFairs team is there to assist every step of the way, from project setup through event days through reporting. We have an excellent project manager, Ali Fissam, who is not only responsive, but anticipates our needs and proactively suggests solutions. In addition, our customer satisfaction rep - Amna Imtiaz - has been responsive to our product requests as our course grows and we need to meet the needs of our diverse audience. The platform is generally easy to navigate and provides a robust experience for our attendees. Review collected by and hosted on G2.com. What do you dislike about vFairs? Our event is fully virtual, and we have not used the vFairs app. The platform is not optimized for use on mobile outside the app. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? A challenge for us is how to facilitate connection and collaboration through a fully virtual event. vFairs offers many features to enhance interactivity and engagement. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-12120639/official_response/edit) Thanks for your review. Our team will be glad to hear your encouraging words for them. Validated ReviewerSource: Organic ![Verified User in Consulting](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consulting") GC Verified User in Consulting Small-Business (50 or fewer emp.) 3/5/2026 Guest users or non-business users of the software, not included in G2 scores. "Very Easy-to-Use Platform" 4/5 What do you like best about vFairs? The platform is very easy to use and the project manager makes the process easier. Review collected by and hosted on G2.com. What do you dislike about vFairs? I feel like on the day of the fair, it feels empty because there is no audio. I believe that vfairs should put a music feature in the platform so that it does not feel empty. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? We did an online career fair for students in North America. Because the North America is huge, trying to find a physical place to do the fair will be expensive for students. Having an online fair with vfairs eliminates this problem. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-12444356/official_response/edit) Thank you for your feedback. We’re glad to hear that you found the platform easy to use and that your project manager helped make the process smoother. We also appreciate your suggestion about adding music or audio to make the live event experience feel more engaging. Feedback like this helps us continue improving the platform. Validated ReviewerSource: Organic JK Joyce K. Corporate Admin Small-Business (50 or fewer emp.) 9/23/2025 "Great platform for in-person and virtual events" 4.5/5 What do you like best about vFairs? The setup and use are very easy; communicating with the vFairs team was fast, knowledgeable, and friendly; setting up with vendors is easy to coordinate and implement Review collected by and hosted on G2.com. What do you dislike about vFairs? Day of evtn updates are not always fast enough for our issues, but that may be user error due to not being able to always do necessary updates during an event Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? we use vFairs for in-person and virtual events for registration, virtual hosting and live streaming, analytics. Having everything in one place makes everything so much easier, giving us more time to project manage other areas. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-11719048/official_response/edit) Hey Joyce, thanks for leaving your review! We've been constantly updating our backend and event setup process to make things eaiser and we're glad that it worked for you! We'll continue making our backend easier to manage so you can have more control over event settings. Current UserValidated ReviewerIncentivizedSource: G2 invite ![Harjeet K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Harjeet K.") HK Harjeet K. Social Media & Brand Manager Small-Business (50 or fewer emp.) 8/4/2025 "vFairs- A good virtual events platform with presence in many countries" 5/5 What do you like best about vFairs? vFairs is undoubtedly a good platform for running virtual events. I used this platform in my previous organization MilitaryToCorp-M2C for running a virtual job fair for transitioning Military Veterans. It is a great platform that gets customized as per the requirement of client. We needed the platform is military and corporate theme, and we got exactly the same from vFairs team. They prepared an easy to use platform for our virtual job fair with we ran on the theme of International Women's Day. It was easy to integrate and had numerous features. Lastly, the customer support was amazing and the team was very supportive. Review collected by and hosted on G2.com. What do you dislike about vFairs? Customer support response time could be improved. We faced some delay in response time in weekends. 24/7 support should be provided by vFairs platform Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? Nowadays, most companies are switching to online virtual events instead of offline events and vFairs excels in this field. They provide customized and intuitive virtual plaform for running events and job fairs which no other company can match. We hosted Virtual Job Fair ( Hir Women Warriors) through them and we got great response. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-11483716/official_response/edit) Hey Harjeet, Thanks for the glowing review, we're glad your company's virtual job fair went well. You'd be glad to know that we've built even more amazing features to support successful job fairs for companies like yours. Let us know if you'd be interested in hearing what's new. [See how vFairs improved](https://www.vfairs.com/product-updates/vfairs-hiring-tools/) Validated ReviewerIncentivizedSource: G2 invite ![Verified User in Real Estate](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Real Estate") UR Verified User in Real Estate Enterprise (\> 1000 emp.) 4/7/2026 "Amazing Project Manager, but a Backend That’s Tough for Non-Developers" 2.5/5 What do you like best about vFairs? My project manager, Ammara Shahid, is amazing and supportive and always a problem solver Review collected by and hosted on G2.com. What do you dislike about vFairs? the backend is not user friendly unless you are a coder/developer Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? Corporate Event Management Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-12594884/official_response/edit) Thank you for sharing your feedback. We’re so glad to hear that Ammara has been supportive, responsive, and solution-oriented throughout your experience. We’ll be sure to pass along your kind words to her. We also appreciate your note about the backend. vFairs is designed to be self-serve, with many modules built using drag-and-drop functionality to help make event setup more manageable. That said, we understand there can still be a learning curve, especially for non-technical users, and your feedback helps us continue improving the organizer experience. Current UserValidated ReviewerSource: Organic ![Verified User in Public Policy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Public Policy") AP Verified User in Public Policy Small-Business (50 or fewer emp.) 11/10/2025 "Dedicated Project Manager Makes Event Planning Seamless" 5/5 What do you like best about vFairs? Having a dedicated project manager who knows the event well and what your company are wanting to achieve is excellent, as it is so important to have one dedicated person and not "go round the houses" each time you need to discuss an aspect of the event. Review collected by and hosted on G2.com. What do you dislike about vFairs? There were some miscommunications around expectations of the platform's capabilities from the initial demo call. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? In today's economic climate our customers are finding it more difficult to be financially able to attend in person conferences. The virtual platform offers a cost effective solution for ticketing and set up. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic CN Claire N. Field Marketing Manager Enterprise (\> 1000 emp.) 5/2/2025 "Exceptional support with hosting virtual event from vFairs team" 5/5 What do you like best about vFairs? We used vFairs for our virtual event. From the start, the support team, particularly our project manager, went above and beyond to ensure our virtual event was a success. Nothing was too much trouble. They walked us through how to navigate the platform, gave us access to the back end as well as helped us set up and were on hand throughout the live streamlining in case there were any technical issues. Review collected by and hosted on G2.com. What do you dislike about vFairs? The back end was a bit complicated and not as intuitive as other platforms we've used, although it wasn't an issue with how much our support team did for us. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? Moving a physical event to virtual we wanted the delegate to experience the same quality of service that they'd expect if attending in person. By using vFairs for our virtual event it allows delegates to have a fully executed customer experience from registration through to attending the live event. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-11116678/official_response/edit) Thank you for the kind words, Claire! We appreciate that you took time out to write us this review. Positives aside, we would like to ensure you that we are constantly updating our backend to make it as easy to use as possible, so the self-service experience will be even better for customers like you next time. Current UserValidated ReviewerSource: Organic ![Amber I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Amber I.") AI Amber I. Web Researcher Small-Business (50 or fewer emp.) 4/16/2025 "Tailored Event Tech with Outstanding Support—Perfect for Complex Environments" 5/5 What do you like best about vFairs? vFairs has been an incredible partner for our NFL fan cruise events. Each app they help us build is fully customized, easy to implement, and user-friendly—critical since we (and our attendees) use it nonstop throughout the event and in the weeks leading up to it. Their team is responsive, proactive, and truly invested in making each event a success. Even with the added challenges of cruise ship connectivity, they always help us adapt and deliver a great experience. Review collected by and hosted on G2.com. What do you dislike about vFairs? While vFairs does offer offline capabilities—which is a huge plus for our cruise-based events—those features are somewhat limited compared to the full functionality available online. For example, real-time updates or interactive elements may not work as smoothly without a stable connection. That said, their team is always ready to help us optimize the experience based on our environment, and they’ve made a clear effort to improve offline usability over time. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? We run multi-day fan events on cruise ships, which come with a unique set of challenges—like spotty internet, lots of schedule changes, and the need to keep guests constantly informed and engaged. vFairs helps us solve all of that by giving us one central app where we can manage schedules, announcements, sponsor content, and more. It’s helped us stay organized, keep communication flowing, and deliver a smoother experience for both our team and our attendees—even in environments where real-time tech can be tricky. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-11056196/official_response/edit) We're absolutely thrilled to be your event tech partner for these NFL fan cruises! It's been so rewarding to collaborate on creative solutions for cruise-specific challenges and we love how your team pushes us to innovate. While we know offline mode isn't perfect yet, we're actively enhancing those capabilities (your feedback is invaluable here). Can't wait to make the next voyage even smoother! Current UserValidated ReviewerSource: Organic ![Verified User in Transportation/Trucking/Railroad](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Transportation/Trucking/Railroad") UT Verified User in Transportation/Trucking/Railroad Enterprise (\> 1000 emp.) 6/25/2025 "Global Integrity & Compliance Week FY25" 5/5 What do you like best about vFairs? Our Project Manager Ali Fissam ... He was fantastic to work with. As a career-long litigator in the U.S., using interactive platforms to reach and teach a global audience was not something I was familiar with. Ali took the time to get me up to speed (and it took a good bit of time) and made sure the end product was as strong and user-friendly as it could be. Indeed, we had solid feedback from the participants on the vFairs platform and the content created and shared on it. Plus, we received encouragement from the participants for using the platform in the future because it was a new, exciting way to connect with them. In short, Ali gets a 5-star rating from me. I hope to work with him in 2026. Review collected by and hosted on G2.com. What do you dislike about vFairs? The only thing I can think of is the intimidation factor for those (like me) who have not grown up with technology like this. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? Hopefully, better utilizing options like spatial connect to engage with our global audience. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-11329811/official_response/edit) Thanks so much for the kind words! We’re thrilled Ali could help guide you through the platform and make your experience a positive one. We'll share your words with him, he'll be thrilled. We’re always working to make vFairs as user-friendly as possible, and we’re glad to hear it helped you engage with your global audience. Looking forward to working with you again in 2026! 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