--- title: vFairs Reviews meta\_title: 'vFairs Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 1783 reviews by the users' company size, role or industry to find out how vFairs works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 1783 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Event Management url: https://www.g2.com/categories/event-management --- ### vFairs Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **exceptional customer support** from vFairs, with dedicated assistance ensuring successful virtual events. [(182 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1182410&qs=pros-and-cons#reviews) Users commend the **ease of use** of vFairs, highlighting excellent support and seamless event execution. [(130 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1178900&qs=pros-and-cons#reviews) Users appreciate the **helpful support team** at vFairs, ensuring seamless execution of their virtual events. [(122 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1183534&qs=pros-and-cons#reviews) Users praise the **exceptional support and smooth execution** by the vFairs team during their events. [(121 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1178392&qs=pros-and-cons#reviews) Users appreciate the **quick response times** of vFairs, ensuring smooth and successful event management throughout the process. [(102 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181527&qs=pros-and-cons#reviews) Users find vFairs has **poor usability** , with a non-intuitive backend and limited offline functionality impacting their experience. [(28 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1184160&qs=pros-and-cons#reviews) Users experience **limitations in event customization** and find the app clunky, leading to attendee confusion and delays. [(27 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1177329&qs=pros-and-cons#reviews) Users find the **learning curve steep** , requiring excessive effort to navigate and set up the platform efficiently. [(27 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181597&qs=pros-and-cons#reviews) Users find the backend **complicated and not intuitive** , making navigation a bit challenging at times. [(25 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1183932&qs=pros-and-cons#reviews) Users find the **limited customization options** of vFairs restrict their ability to personalize the event experience. [(25 mentions)](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181435&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of vFairs ##### 1. Customer Support Users value the **exceptional customer support** from vFairs, with dedicated assistance ensuring successful virtual events. [ See 182 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1182410&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super Quick Customer Service Response" What do you like about vFairs? Super quick response from customer service team ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent Support Team That Simplifies a Robust, Evolving System" What do you like about vFairs? The standout strength of vFairs is their exceptional technical support team. They are consistently responsive, patient, and incredibly dedicated, ofte ##### 2. Ease of Use Users commend the **ease of use** of vFairs, highlighting excellent support and seamless event execution. [ See 130 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1178900&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent Support Team That Simplifies a Robust, Evolving System" What do you like about vFairs? The standout strength of vFairs is their exceptional technical support team. They are consistently responsive, patient, and incredibly dedicated, ofte ![Mustafa Ercan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa Ercan S.") MS Mustafa Ercan S. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and Seamless Turkish Integration with vFairs" What do you like about vFairs? What I love most about vFairs is its ease of integration (adaptation) and ease of use. They seamlessly integrated all our requests. Unlike other firms ##### 3. Helpful Users appreciate the **helpful support team** at vFairs, ensuring seamless execution of their virtual events. [ See 122 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1183534&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super Quick Customer Service Response" What do you like about vFairs? Super quick response from customer service team ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent Support Team That Simplifies a Robust, Evolving System" What do you like about vFairs? The standout strength of vFairs is their exceptional technical support team. They are consistently responsive, patient, and incredibly dedicated, ofte ##### 4. Experience Users praise the **exceptional support and smooth execution** by the vFairs team during their events. [ See 121 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1178392&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent Support Team That Simplifies a Robust, Evolving System" What do you like about vFairs? The standout strength of vFairs is their exceptional technical support team. They are consistently responsive, patient, and incredibly dedicated, ofte ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Outstanding Support for Our National Conference" What do you like about vFairs? Vfairs has done an incredible job helping us host our national conference, which had over 750 registrants this year! I particularly appreciate the wor ##### 5. Response Time Users appreciate the **quick response times** of vFairs, ensuring smooth and successful event management throughout the process. [ See 102 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181527&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super Quick Customer Service Response" What do you like about vFairs? Super quick response from customer service team ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Excellent Support Team That Simplifies a Robust, Evolving System" What do you like about vFairs? The standout strength of vFairs is their exceptional technical support team. They are consistently responsive, patient, and incredibly dedicated, ofte ### 5 Cons or Disadvantages of vFairs ##### 1. Poor Usability Users find vFairs has **poor usability** , with a non-intuitive backend and limited offline functionality impacting their experience. [ See 28 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1184160&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super Quick Customer Service Response" What do you dislike about vFairs? Can't go and tweek the site itself has to be done through the team ![Mustafa Ercan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa Ercan S.") MS Mustafa Ercan S. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and Seamless Turkish Integration with vFairs" What do you dislike about vFairs? The main dislike is the import/export functionality. Exporting big data (Agenda, Attendees, Sessions) as CSV creates many issues, especially on Window ##### 2. Event Management Users experience **limitations in event customization** and find the app clunky, leading to attendee confusion and delays. [ See 27 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1177329&qs=pros-and-cons#reviews) See Related User Reviews ![Mustafa Ercan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa Ercan S.") MS Mustafa Ercan S. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and Seamless Turkish Integration with vFairs" What do you dislike about vFairs? The main dislike is the import/export functionality. Exporting big data (Agenda, Attendees, Sessions) as CSV creates many issues, especially on Window ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.0/5 "Exceptional Support and Rapid Problem Solving" What do you dislike about vFairs? There is nothing to dislike about vFairs but the platform for us has limitations because our training events are so bespoke; we cannot use the site fo ##### 3. Learning Curve Users find the **learning curve steep** , requiring excessive effort to navigate and set up the platform efficiently. [ See 27 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181597&qs=pros-and-cons#reviews) See Related User Reviews ![Courtney .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney .") C Courtney . Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Support and Responsiveness from vFairs Team" What do you dislike about vFairs? For people without back end development experience, this could be confusing. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.0/5 "Good customer service" What do you dislike about vFairs? Some of the tools seemed to be a restrictive, and a little less intuitive for a backend user with little coding abilities. However, the vfairs custome ##### 4. Complex Backend Users find the backend **complicated and not intuitive** , making navigation a bit challenging at times. [ See 25 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1183932&qs=pros-and-cons#reviews) See Related User Reviews ![Mustafa Ercan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa Ercan S.") MS Mustafa Ercan S. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and Seamless Turkish Integration with vFairs" What do you dislike about vFairs? The main dislike is the import/export functionality. Exporting big data (Agenda, Attendees, Sessions) as CSV creates many issues, especially on Window ![Courtney .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Courtney .") C Courtney . Enterprise (\> 1000 emp.) 5.0/5 "Outstanding Support and Responsiveness from vFairs Team" What do you dislike about vFairs? For people without back end development experience, this could be confusing. ##### 5. Limited Customization Users find the **limited customization options** of vFairs restrict their ability to personalize the event experience. [ See 25 mentions ](https://www.g2.com/products/vfairs/reviews?filters%5Bsentiment_snippet%5D=1181435&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Small-Business (50 or fewer emp.) 5.0/5 "Super Quick Customer Service Response" What do you dislike about vFairs? Can't go and tweek the site itself has to be done through the team ![Mustafa Ercan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mustafa Ercan S.") MS Mustafa Ercan S. Mid-Market (51-1000 emp.) 5.0/5 "Exceptional Support and Seamless Turkish Integration with vFairs" What do you dislike about vFairs? The main dislike is the import/export functionality. Exporting big data (Agenda, Attendees, Sessions) as CSV creates many issues, especially on Window ![Verified User in Health, Wellness and Fitness](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Health, Wellness and Fitness") AH Verified User in Health, Wellness and Fitness Small-Business (50 or fewer emp.) 5/20/2026 "Fast, Supportive Team Helped Us Every Step of the Way" 5/5 What do you like best about vFairs? Great team of people who helped every step of the way with great speed. Review collected by and hosted on G2.com. What do you dislike about vFairs? Sometimes the early approach was a bit too forward, and felt a little bit pushy. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? It greatly helped with conference organisation and interacting with the delegates. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-12846514/official_response/edit) Thank you for your feedback. We’re glad our team was able to support you quickly throughout the process and help with conference organization and delegate engagement. We also appreciate your honest note about the early approach feeling a bit forward. We’ll keep this in mind as we continue improving the experience from the very first interaction. Current UserValidated ReviewerSource: Organic ![Brian K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Brian K.") BK Brian K. Instructional Technology Coach Small-Business (50 or fewer emp.) 3/19/2026 Guest users or non-business users of the software, not included in G2 scores. "Very Easy to Use, Intuitive Navigation for First-Time Users" 4.5/5 What do you like best about vFairs? Very easy to use and intuitive to navigate, even for first-time users Review collected by and hosted on G2.com. What do you dislike about vFairs? Difficult to quantify, but there are occasional moments where the interface feels a bit cluttered and it can take a few extra clicks to find certain settings or features. These are relatively minor issues, yet they sometimes slow down workflows and make it harder to complete tasks as efficiently as possible. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? Users signing up for services and sessions Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-12511284/official_response/edit) Thank you for your feedback. We’re happy to hear that vFairs felt easy to use and intuitive. We also appreciate your note about the interface occasionally feeling cluttered or requiring extra clicks. Feedback like this helps us continue refining the platform and improving workflows so organizers and attendees can access the tools they need more efficiently. Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Morehead-Cain S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Morehead-Cain S.") MS Morehead-Cain S. Small-Business (50 or fewer emp.) 3/6/2026 "Exceptional Support, Easy Event Management" 5/5 What do you like best about vFairs? vFairs makes it possible for Morehead-Cain to provide helpful event information, real-time updates, and opportunities for attendees to connect through one app. The setup and managing the backend were both straightforward. Our representative, Ali, is always excellent to work with. He is highly responsive to both general and time-sensitive needs and requests, and when user issues or app edits arise, he provides quick and helpful solutions. He is dependable, detail-oriented, and very knowledgeable. Review collected by and hosted on G2.com. What do you dislike about vFairs? N/A Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? n/a Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-12446292/official_response/edit) Thank you for sharing your experience. We’re glad to hear that vFairs helped Morehead-Cain centralize event information, real-time updates, and attendee engagement in one app. We’re especially happy to hear your kind words about Ali. We’ll be sure to pass along your feedback to him and the team. It’s great to know his responsiveness, attention to detail, and product knowledge have made your experience smooth and successful. Validated ReviewerSource: Organic ![Verified User in Higher Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Higher Education") AH Verified User in Higher Education Enterprise (\> 1000 emp.) 9/24/2025 "Reliable, responsive partner for a systemwide virtual conference" 5/5 What do you like best about vFairs? Our vFairs project manager was outstanding—organized, proactive, and quick to respond when we had questions or concerns. The platform made it easy for our 12 campuses to join live sessions, access recordings, and engage across institutions. Features like the clickable schedule, chat, and easy-to-access recordings gave participants confidence and flexibility. The ability to pull detailed reports (registrations, attendance, session data) gave us a clear story of success to share with leadership. Review collected by and hosted on G2.com. What do you dislike about vFairs? This was our first year using vFairs, so some attendees initially found navigation a bit confusing—for example, needing to log in before the “Join” button appeared. A few participants wanted more interactivity, like smoother breakout integration and visible cameras during Connect & Reflect. These are minor compared to the overall success, and our project manager helped troubleshoot quickly whenever questions arose. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? vFairs allowed us to host a systemwide professional development week that reached employees across all 12 campuses. In the past, registration links and Zoom logistics created confusion and fragmented reporting. With vFairs, we had a single platform where participants could register once, join sessions easily, and access recordings afterward. The reporting features gave us clear data on registrants, attendance by campus, and session engagement, which was crucial for demonstrating success to leadership. The platform also reduced staff workload by centralizing scheduling, communication, and access. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic AV Anne v. International student recruitment Mid-Market (51-1000 emp.) 5/27/2026 "Great-Looking Platform with Strong Project Management Support" 4/5 What do you like best about vFairs? The platform and how it looks. Good communication by our project manager Ali Haider Review collected by and hosted on G2.com. What do you dislike about vFairs? no suggestions from our side ------------------ Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? bugs with the platform, help with setting up everything Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-12879544/official_response/edit) Thank you for your feedback. We’re glad you liked the look of the vFairs platform and had a positive experience working with Ali Haider. We’re also happy our team could support you with setup and help resolve any platform issues along the way. Validated ReviewerSource: Organic ![Verified User in Sports](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Sports") AS Verified User in Sports Mid-Market (51-1000 emp.) 5/27/2026 "Easy to Use with Excellent Scheduling" 4.5/5 What do you like best about vFairs? simply to use, with excellent features including schedule, guest speakers. I really like to fact you can set up specific tiles where attendees can be directed to external websites. Review collected by and hosted on G2.com. What do you dislike about vFairs? Can sometimes be clunky in the system backend and a delay in sending notifications. Should have a feature to allow taking out staff member from scoreboard functions. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? Easy way to reach and engage with attendees. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-12877688/official_response/edit) Thank you for your feedback. We’re glad to hear vFairs was easy to use and helped you engage attendees through scheduling, speaker features, and custom tiles. We also appreciate your notes on backend usability, notification delays, and scoreboard settings. Feedback like this helps us continue improving the platform experience. Current UserValidated ReviewerSource: Organic LY Larisa Y. Operations Mid-Market (51-1000 emp.) 12/11/2025 "Outstanding Project Management Support Every Step of the Way" 5/5 What do you like best about vFairs? I love having a "project Manager," someone who assists me with all of the back-end and is there every step of the way. Ali Fissam has been AMAZING. Review collected by and hosted on G2.com. What do you dislike about vFairs? They definitely listen to the customer and assist in the best way possible. Very Customer Service oriented. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? They are solving all of our problems, and they are user-friendly. Like I said, having a project manager walk alongside us has been beyond helpful! Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-12076912/official_response/edit) Thanks for the lovely review Larisa. Ali is a champion, we'll let him know about your encouraging words. Current UserValidated ReviewerSource: Organic JW Jill W. Administrator Enterprise (\> 1000 emp.) 6/30/2025 "vFairs: Responsive, Dedicated and Professional" 5/5 What do you like best about vFairs? I cannot speak highly enough about the incredible support I received from vFairs, specifically Ali F. From the very first interaction, it was clear I was in expert hands. Ali was not only knowledgeable but also patient, courteous, and genuinely invested in brainstorming resolutions. His response was never 'no or that's not possible', but rather Ali offered alternate options. Ali listens carefully, explains things in a way that makes sense (even to a non-techie like me), and make sure I am completely satisfied with the options before moving forward. In a world where good customer service is becoming rare, this experience was a refreshing reminder that excellence still exists. I am so thankful to have the opportunity to work with Ali for this year's conference. Truly outstanding service! Review collected by and hosted on G2.com. What do you dislike about vFairs? There is nothing that I dislike about working with vFairs this year. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? vFairs produces our registration website, virtual platform and mobile app. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-11347076/official_response/edit) Thanks for taking the time out and leaving us a glowing review! We are a customer-centric organization and are always trying our best to keep valuable customers like you happy. We'll pass on your comments for Ali to him, this will make his day for sure. Current UserValidated ReviewerSource: Organic SC Sarah C. Marketplace Programs Manager Small-Business (50 or fewer emp.) 9/17/2025 "Startup Week 2025; Launch Dayton" 5/5 What do you like best about vFairs? More than anything, what I've appreciated and the headline of every review I have given to others, has been the VFairs team responsiveness. Whenever we had any questions or any need, they replied instantly and were able to solve or problem solve it. Additionally, the app was easy to use for most of our attendees, and for most of our team from the back end. Review collected by and hosted on G2.com. What do you dislike about vFairs? Admittedly, we encountered a few bugs during the process, but no software is perfect all the time, and sometimes, the connectivity in our building exacerbated the issue. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? We needed an event platform and app to list our speakers and sessions, as well as to handle registration. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-11694153/official_response/edit) Hey Sarah, thanks for leaving a review. We're constantly trying to make our backend and products more intuitive and easy to use for our customers. I'm glad that it has worked out so well for your team and your attendees, that's so reassuring. Current UserValidated ReviewerSource: Organic ![Verified User in Financial Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Financial Services") GF Verified User in Financial Services Enterprise (\> 1000 emp.) 12/29/2025 Guest users or non-business users of the software, not included in G2 scores. "Supportive Team, But Quality Control Needs Improvement" 2.5/5 What do you like best about vFairs? The vfairs team is personable and makes themselves available to address any questions or requests from our team. The team typically works quickly to resolve any issues or concerns, including quick-turn requests for new fairs. Our clients appreciate the end result of the project. Review collected by and hosted on G2.com. What do you dislike about vFairs? Quality control is limited, even when details are provided upfront. Our team spends more time correcting issues with vfairs than we have with previous vendors, which frequently delays launch for our clients. The vfairs team also frequently struggles to provide accurate timelines, which then affects our ability to update our clients. We frequently aren't updated when fairs are live or changes have been made, which has resulted in further delays. Review collected by and hosted on G2.com. What problems is vFairs solving and how is that benefiting you? Sharing educational content at scale with end users. This helps us add value for clients and better inform our end users. Review collected by and hosted on G2.com. Show More Response from Hamna Hassan of vFairs [Editedit](https://www.g2.com/survey_responses/vfairs-review-12159163/official_response/edit) Thanks for your detailed review. We are a customer-focused company, and what you've outlined isn't what we aim for our service quality. We apologize for the inconvenience any communication lapses have caused you, our reps are trying hard to cater to a global customer base and often juggle clients in different timezones which can sometimes cause delays. However, we judge ourselves with the strictest standards and will ensure that quality checks and timely communication are not a concern for you during your next event with us. 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