VerticalResponse Pros and Cons

I absolutely hated using vertical response. The only easy part of VR was importing the email addresses to use and that was only because it was attached to our salesforce CRM. Review collected by and hosted on G2.com.

Where to begin, creating an email to go out was next to impossible. It was no where near the ease of use that one should find in 2018. I used to call it Windows 97. Remembering which way to create your campaign was hard enough but one in VR, if you didn't already make your graphics as a jpg on Photoshop, you had to have knowledge on how to write HTML. While importing names was semi easy, remembering which buttons to push in order to pull the report is next to impossible. I never was able to pulll email addresses out the same way. Analytics were not available when I used it, however we switched early in 2018 and it may be available now though I doubt it. Review collected by and hosted on G2.com.

Very basic email marketing service...the non-profit send level is great for 10k sends per month. Review collected by and hosted on G2.com.

It is a bit tough to customize existing templates. Review collected by and hosted on G2.com.

There is great feedback on the results of the campaign in the back office. That was helpful. Review collected by and hosted on G2.com.

It was a little hard to setup initially and make changes to the selected templates. Review collected by and hosted on G2.com.

They provide 10,000 free emails each month for non-profits. They also have really good list segmentation. Review collected by and hosted on G2.com.

Their newer layout formats were harder to use, although optimized for mobile. They also have issues with being marked by spam on all Microsoft accounts (hotmail, live, outlook, etc) Review collected by and hosted on G2.com.

Easy to use and can send multiple eblasts in one sitting. Review collected by and hosted on G2.com.

The rigidness of the graphic capabilities. My graphic artists dislike it and claim that CC and CM are easier to use and allow more creativitiy Review collected by and hosted on G2.com.

Vertical Response is easy to use. It has many templates to choose from. Review collected by and hosted on G2.com.

I don't like that you cannot create a registration for someone to sign up and pay for something. Review collected by and hosted on G2.com.

Vertical response has a super simple interface that includes professional templates and customizable designs. You are able to manipulate an email in any way you'd like through the easy drag and drop system. Review collected by and hosted on G2.com.

Vertical response could improve its bounce rate stats through improved research into the firewalls that are blocking the emails. This would increase the delivered emails which is a vital number to any business. Review collected by and hosted on G2.com.

I like that they seem to be working on themselves. I've noticed a big jump in the past year. It's also free which is nice Review collected by and hosted on G2.com.

It can be a little confusing with lists, contact forms, etc. Review collected by and hosted on G2.com.

Easy to use interface, great analytics super templates! Review collected by and hosted on G2.com.

I can't think of a single thing I do not like... Review collected by and hosted on G2.com.

I love the non-profit program Vertical Response offers. It allows me to send 10,000 emails for free, allowing to save more money for operating our non-profit. It is easy and reasonably inexpensive to add more 'sends' too, making it a great option for us. Review collected by and hosted on G2.com.

The UI is a bit dated and can feel clunky at times. Most actions are logically organized, but they do not feel very accessible, and I don't necessarily 'feel good' when using their interface. Review collected by and hosted on G2.com.