Products and easy features to configure taxability Review collected by and hosted on G2.com.

better integration with Vertex and Ariba Review collected by and hosted on G2.com.

I like that Vertex is versatile and quickly addresses changing legislations and puts them into production. It takes the load off of the tax team. Review collected by and hosted on G2.com.

Customer service response times could be better Review collected by and hosted on G2.com.

Connections with other professionals and the philanthropic efforts such as helping out the puppies! Review collected by and hosted on G2.com.

In this conference, I was not a fan of the different floors for the sessions, food, keynotes, etc. I would have liked the events to all be a little closer. Review collected by and hosted on G2.com.

I appreciate the detailed information available for research and reconciling and the ability to manipulate reports to only view needed information. Review collected by and hosted on G2.com.

As tax is a complicated subject, the program can be complicated to understand and navigate. Review collected by and hosted on G2.com.

The flexibility of configuring it the way we want/need it. Review collected by and hosted on G2.com.

There are not enough flex fields available to accomplish all of our tax assist rule needs. Review collected by and hosted on G2.com.

Very Robust, lots of Tools, and excellent customer service Review collected by and hosted on G2.com.

Would be great to have all the instances as one login and you select the instances that you want to access. too easy to lock up if I forget my password Review collected by and hosted on G2.com.

I like best about Vertex on their versatile solution including Tax, e-Invoicing and Tax exemption certificate Review collected by and hosted on G2.com.

Their support process and model will need to be enhanced and improved. Review collected by and hosted on G2.com.

I like being able to access the jurisdictions that I need in a pinch and making sure that our tax codes and rates are spot on. It really helps when we are in a pinch. I'm looking forward to upgrading to Vertex O Series in the near future. Review collected by and hosted on G2.com.

The current series Q is not as user friendly as I would like and it doesn't have all of the tools that are available in the Vertex O series Review collected by and hosted on G2.com.

I like the ability to support a variety of tax categories. I also like being able to stay on top of tax rules and ensure that we can tax correctly. Review collected by and hosted on G2.com.

Support sometimes takes longer that I would prefer to solve an issue. We have used consulting to them solve an issue that was deemed a core Vertex tax link issue. Review collected by and hosted on G2.com.

I have worked with Vertex for years. Vertex strives to meet their customers' needs by delivering the best products, continuing to enhance them and providing an excellent client experience. Review collected by and hosted on G2.com.

There is nothing I dislike about Vertex, but I suggest they continue to focus on improving the knowledge of their first line support analysts. Support analysts should really understand problems before provide boilerplate answer. Review collected by and hosted on G2.com.