
What I like the most about the CRM is getting notified via sound alerts which makes us to get back to the platform to check on it. The UI is nice from your end. Review collected by and hosted on G2.com.
Sometimes the chat assigned to bot is getting closed on its own where we have cancellation requests from the customers. It should be getting rectified at the earliest. Review collected by and hosted on G2.com.
The interface is very user friendly and notifications are real time Review collected by and hosted on G2.com.
the searching option could be much simpler and you could have dark theme feature added Review collected by and hosted on G2.com.
The clean UI interface and the platform itself is the best, I have worked in yellow messenger, live chat. bold, intercom. But the quality I got in verloop was outstanding. Review collected by and hosted on G2.com.
Nothing so far, just need some shortcuts to switch the tabs of chats. Review collected by and hosted on G2.com.
dashboards are awesome
tag system helpfull
fixed answers helps to reduce the FRT and helps to achieve KPI s
feedback system
interface is good Review collected by and hosted on G2.com.
felt it little slow
some tags are missing i felt Review collected by and hosted on G2.com.
The ease and simplicity of the interface. Review collected by and hosted on G2.com.
The lack of proper and detailed analytics of the conversations we deal with. Analytics play a huge role in determining our next key steps, and the current analytics/insights tab feels a bit standard. I certainly hope Verloop will take note of this and implement a set of more detailed insights/analytics tab. Review collected by and hosted on G2.com.