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Verloop.io Reviews & Product Details - Page 10

Verloop.io Overview

What is Verloop.io?

Verloop.io is a leading Conversational AI platform that simplifies customer support automation, enabling businesses to deliver exceptional customer experiences. Using Machine Learning (ML), Automated Speech Recognition (ASR), and Natural Language Processing (NLP), Verloop.io powers AI-driven self-service, real-time agent support, and actionable insights for quality assurance. Available 24/7 across Web, Apps, Messenger, Instagram, and WhatsApp, it provides seamless multilingual support in 80+ languages. Trusted by 5,000+ businesses, Verloop.io engages 100 million users and achieves 90%+ query deflection, reducing costs while enhancing efficiency. Designed for global industries, Verloop.io fosters stronger customer relationships through personalized, contextual interactions, improving engagement and satisfaction at every step.

Verloop.io Details
Languages Supported
Arabic, Bengali, English, French, Gujarati, Hindi, Kannada, Malayalam, Marathi, Malay, Spanish, Tamil, Telugu, Thai, Chinese (Simplified)
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Product Description

Verloop.io is a live-chat platform with a suite of automation like lead generation, demo booking and E-commerce to automate customer support and engagement.

How do you position yourself against your competitors?

Verloop.io is an end-to-end customer support platform that enables companies to answer repeated questions, engage with customers in live chat, schedule meetings with the sales and support teams, send automated updates to customers, and capture leads among other things.

Businesses can set the platform in the language of their choice to communicate with their primary audience. Also, Verloop.io allows integration with other software to sync data and provide seamless and personalized interaction.

The dashboard provides a streamlined experience and intuitive reports. And by keeping customer satisfaction first, Verloop.io is constantly evolving its features to meet user requirements.

And, to top it all, the platform is scalable and completely secure (GDPR compliant).


Seller Details
Seller
Verloop
Year Founded
2016
HQ Location
Bangalore
Twitter
@verloopio
1,501 Twitter followers
LinkedIn® Page
www.linkedin.com
124 employees on LinkedIn®
Description

Verloop.io is the world's leading customer support automation platform. It helps businesses deliver delightful support experiences to their customers, across channels.


VT
Overview Provided by:

Verloop.io Integrations

(2)
Integration information sourced from real user reviews.

Recent Verloop.io Reviews

AE
Andrew E.Mid-Market (51-1000 emp.)
5.0 out of 5
"Verloop is the best Chatbot provider"
They are professional and their solution is outstanding The customer support is perfect Easy to use All features needed added Integration is easy
OV
Oshita V.Enterprise (> 1000 emp.)
5.0 out of 5
"Very likely and Awesome"
It's ease in extracting the reports and to view the performance individually on a daily or monthly basis. Also, it sends an automatic report if we ...
SM
Sadhna M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Chat verloop"
It very user friendly and smooth to check the details.

Pricing Insights

Averages based on real user reviews.

Time to Implement

2 months

Return on Investment

13 months

Average Discount

20%

Perceived Cost

$$$$$
View More Pricing Information

Verloop.io Media

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Video Reviews

230 Verloop.io Reviews

4.7 out of 5
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230 Verloop.io Reviews
4.7 out of 5
230 Verloop.io Reviews
4.7 out of 5

Verloop.io Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons
G2 reviews are authentic and verified.
NG
Manager
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Verloop.io?

To work smoothly on Verloop Handle to easy Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

There is nothing to dislike. All is perfectly fine Review collected by and hosted on G2.com.

Recommendations to others considering Verloop.io:

NA Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

Support team Review collected by and hosted on G2.com.

SD
Sport Leader
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Verloop.io?

I like mostly the real-time massages of it and with blue ticks Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

Display formatt is too much confusing of home board Review collected by and hosted on G2.com.

Recommendations to others considering Verloop.io:

who user retail applications Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

customer queries we are able to solve on time in real time Review collected by and hosted on G2.com.

KK
customer service executive
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Verloop.io?

It is very much user-friendly and very insightful. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

No emojis usage, and unable to select the message to reply as per the query when customer asks for multiple questions. Review collected by and hosted on G2.com.

Recommendations to others considering Verloop.io:

Highly recommendated Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

We deal with chats with customers, so it is very helpful easy to use. Review collected by and hosted on G2.com.

VG
Operations Manager
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Verloop.io?

The platfor has great features and can be changed Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

At times there are bugs that impact the dashboard view Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

CS issues Review collected by and hosted on G2.com.

Verified User in Construction
EC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Verloop.io?

i like the best is that it connects into quick movements without and glitch with it itxz amazing to use that qcly to connect someone really far so its amazing for a conect Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

i have nothng to be disliked as such it gives u complete easy access for it to use u have no complaints for it so its convninent anyways so yes nothing to dslike about it Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

probleming solving easily connect people acroos oversea easy to communicate ways anyhow its bee really proffesionally to manitained to use highlyrecommendeable for Review collected by and hosted on G2.com.

NK
Senior customer happiness champion
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
Rating Updated ()
What do you like best about Verloop.io?

Organized conversation with all the details.

Time-saving

Easy to navigate and control Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

No dislikes for now. All the features available are user friendly Review collected by and hosted on G2.com.

Recommendations to others considering Verloop.io:

All the benefits i listed Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

We solve chats related to INR queries.

Benefits-Organized conversation with all the details.

Time-saving

Easy to navigate and control Review collected by and hosted on G2.com.

JC
SME
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Verloop.io?

It's Easy to Operate and its a professional platform and we can also easy co-ordinate with the customer Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

Sometimes's its lagging when we are taking more than two chats Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

We are dealing with delivery related quires with the customer's Review collected by and hosted on G2.com.

RP
Customer care executive
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Verloop.io?

Contains all the information relating to the customers, personal and order related. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

There is nothing to dislike about Verloop, it has all the things one could think of. Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

We are interacting with customers and understanding their queries to give the resolution. Review collected by and hosted on G2.com.

Verified User in Executive Office
EE
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Rating Updated ()
What do you like best about Verloop.io?

The chat initiation sound and column. Also the smoothness. Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

there is nothing here to dislike, just exellent Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

All problems was solved like user payment issue and all. Review collected by and hosted on G2.com.

AP
Team Captain
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Verloop.io?

The use of chat and the functions and to pull data as an admin Review collected by and hosted on G2.com.

What do you dislike about Verloop.io?

the tool lags during heavy flow of chats and crashes Review collected by and hosted on G2.com.

What problems is Verloop.io solving and how is that benefiting you?

Customer queries Review collected by and hosted on G2.com.