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Verloop.io
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Do You Have What It Takes To Succeed With Verloop?
228 out of 229 Total Reviews for Verloop.io
4.7 out of 5
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Overall Review Sentiment for Verloop.io
Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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UI
Verified User in International Trade and Development
Small-Business(50 or fewer emp.)
EE
Verified User in Executive Office
Small-Business(50 or fewer emp.)
What do you like best about Verloop.io?
The verloop which shows the chat count in one head count as it shows whenever we change the app as well Review collected by and hosted on G2.com.
What do you dislike about Verloop.io?
Everything is good, it should show the customer remarks as well as well as csat which it is showing Review collected by and hosted on G2.com.
CR
Verified User in Retail
Mid-Market(51-1000 emp.)
AV
Anupam V.
Enterprise(> 1000 emp.)
What do you like best about Verloop.io?
Different segments for different topics. Not too many icons to keep it clean and simple. Review collected by and hosted on G2.com.
What do you dislike about Verloop.io?
Automatic login. Even if I have marked it to remember my credentials, the system must ask again to continue to login. Review collected by and hosted on G2.com.
UF
Verified User in Financial Services
Small-Business(50 or fewer emp.)
What do you like best about Verloop.io?
Ability to build customised flows as per client's requirement. The interface of the website is nice. Review collected by and hosted on G2.com.
What do you dislike about Verloop.io?
Agents are shown offline if Verloop.io tabs are not active or monitored every few mins. Review collected by and hosted on G2.com.
ED
Verified User in Dairy
Mid-Market(51-1000 emp.)
What do you like best about Verloop.io?
Messages are sent very quickly and it also show the timing of chat which is very helpful for me and I can easily access to any page from verloop without any hassle. Very easy or simple to use and understand. Review collected by and hosted on G2.com.
What do you dislike about Verloop.io?
Nothing. It's just perfect. You can easily access to it Review collected by and hosted on G2.com.
AC
Verified User in Computer Software
Small-Business(50 or fewer emp.)
What do you like best about Verloop.io?
The team. They try to understand your requirements and incorporate it in the system Review collected by and hosted on G2.com.
What do you dislike about Verloop.io?
The system needs to involve a lot. I am sure this is in the pipeline. Review collected by and hosted on G2.com.
UI
Verified User in Investment Management
Enterprise(> 1000 emp.)
SS
Siddhant S.
Director
Mid-Market(51-1000 emp.)
What do you like best about Verloop.io?
We are using verloop on our academic institution and school website. It works well as a chatbot in converting and generating leads. Its good in case of responses that give out choices to user. Its easy to implement and comes with zapier interation so pretty much everything is possible. Review collected by and hosted on G2.com.
What do you dislike about Verloop.io?
I was looking to use appointment scheduling feature but haven't heard back from verloop. The support is a bit slow. In case of open ended questions, it might falter a bit but over time the faqs training makes it better.
In case a user drops before an agent answers the chat, the response given by agent is not sent to user via email or sms. Other companies like intercom do so which helps in bringing back the user to website. Review collected by and hosted on G2.com.
IS
Verified User in Sporting Goods
Enterprise(> 1000 emp.)
Verloop.io Categories on G2
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