--- title: Verkada Reviews meta\_title: 'Verkada Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 141 reviews by the users' company size, role or industry to find out how Verkada works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 141 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- ### Verkada Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Verkada, finding it efficient and straightforward to operate after initial setup. [(30 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134383&qs=pros-and-cons#reviews) Users appreciate the **excellent customer support** of Verkada, highlighting 24/7 assistance and effective service. [(13 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138884&qs=pros-and-cons#reviews) Users praise the **reliable integration** of Verkada with third-party apps and the quality of its cameras. [(13 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138672&qs=pros-and-cons#reviews) Users value the **ease of integration** with Verkada, enhancing their experience and security capabilities effectively. [(8 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1137691&qs=pros-and-cons#reviews) Users value the **simple interface** of Verkada, finding it easy to use on both app and computer. [(8 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134317&qs=pros-and-cons#reviews) Users find Verkada to be **expensive** , which limits budgeting and implementation for organizations like non-profits. [(15 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138642&qs=pros-and-cons#reviews) Users experience **access issues** with Verkada, including a lack of IP filters and software update complications. [(4 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270129&qs=pros-and-cons#reviews) Users report significant **connectivity issues** with Verkada, impacting bandwidth and causing equipment reliability concerns. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2269995&qs=pros-and-cons#reviews) Users report **inaccurate detection** issues, such as tailgating and “unknown user” errors, affecting system reliability. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270304&qs=pros-and-cons#reviews) Users are frustrated by **missing features** , including an IP filter and better control over software updates. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270011&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Verkada ##### 1. Ease of Use Users appreciate the **ease of use** of Verkada, finding it efficient and straightforward to operate after initial setup. [ See 30 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134383&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 4.0/5 "High-Quality Video, Bandwidth Challenges" What do you like about Verkada? I love the quality of the camera footage with Verkada. You can zoom in and still have a high level of detail without it getting distorted or fuzzy. Th ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you like about Verkada? It is easy to use for regular users and to set up user permissions. ##### 2. Customer Support Users appreciate the **excellent customer support** of Verkada, highlighting 24/7 assistance and effective service. [ See 13 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138884&qs=pros-and-cons#reviews) See Related User Reviews ![Michael E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael E.") ME Michael E. Enterprise (\> 1000 emp.) 5.0/5 "Very easy" What do you like about Verkada? easy to use and implement alonly with great customer support ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Products and great customer support" What do you like about Verkada? Verkada is easy to use and their support is even better. ##### 3. Features Users praise the **reliable integration** of Verkada with third-party apps and the quality of its cameras. [ See 13 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138672&qs=pros-and-cons#reviews) See Related User Reviews JR Joe R. Mid-Market (51-1000 emp.) 5.0/5 "User friendly" What do you like about Verkada? The cameras and integration with other 3rd party apps. AM Angela M. Mid-Market (51-1000 emp.) 5.0/5 "Fast response and easy to use platform for all employee levels." What do you like about Verkada? Platform has everything in one place. Makes investigation and inspections a breeze with no deficiencies. ##### 4. Integrations Users value the **ease of integration** with Verkada, enhancing their experience and security capabilities effectively. [ See 8 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1137691&qs=pros-and-cons#reviews) See Related User Reviews JR Joe R. Mid-Market (51-1000 emp.) 5.0/5 "User friendly" What do you like about Verkada? The cameras and integration with other 3rd party apps. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great products with a helpful support team" What do you like about Verkada? Seamless integration, multiple use cases ##### 5. Simple Users value the **simple interface** of Verkada, finding it easy to use on both app and computer. [ See 8 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134317&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you like about Verkada? It is easy to use for regular users and to set up user permissions. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Product" What do you like about Verkada? Support is really good! Their product works and easy to train people who are using the user side of it. ### 5 Cons or Disadvantages of Verkada ##### 1. Expensive Users find Verkada to be **expensive** , which limits budgeting and implementation for organizations like non-profits. [ See 15 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138642&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Product" What do you dislike about Verkada? Its expensive, I understand why but it does limit us to an extent. ![alexander p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "alexander p.") AP alexander p. Enterprise (\> 1000 emp.) 4.5/5 "Easy to use and configure, and powerful tools to support safety" What do you dislike about Verkada? The licensing costs are very high, for a non-profit organization. Licesnsing makes it hard to budget for implementing Verkada when certain programs ca ##### 2. Access Issues Users experience **access issues** with Verkada, including a lack of IP filters and software update complications. [ See 4 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270129&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you dislike about Verkada? Doesn't have an IP filter for accessing it ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Streamlined and user friendly" What do you dislike about Verkada? It could benefit with easier access to some administrative sections ##### 3. Connectivity Issues Users report significant **connectivity issues** with Verkada, impacting bandwidth and causing equipment reliability concerns. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2269995&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 4.0/5 "High-Quality Video, Bandwidth Challenges" What do you dislike about Verkada? The biggest downside is that it takes an enormous toll on our bandwidth over the network. I would almost recommend putting the cameras on a separate n ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Streamlined and intuitive" What do you dislike about Verkada? Occasional downtimes negatively affect our ability to remain vigilant. At times, the panic buttons also go offline, which makes us less confident that ##### 4. Inaccurate Detection Users report **inaccurate detection** issues, such as tailgating and “unknown user” errors, affecting system reliability. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270304&qs=pros-and-cons#reviews) See Related User Reviews LT Lis T. Enterprise (\> 1000 emp.) 5.0/5 "6 locations full of Verkada products" What do you dislike about Verkada? I’ve had two issues that I can think of off the top of my head. One being that ‘tailgating’ is found even if the users coming thru the door both scan ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Verkada is intuitive, advanced, and user friendly" What do you dislike about Verkada? There really isn't much I can say that I dislike. Reporting around Alarms has caused a minor inconvenience ##### 5. Missing Features Users are frustrated by **missing features** , including an IP filter and better control over software updates. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270011&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you dislike about Verkada? Doesn't have an IP filter for accessing it LT Lis T. Enterprise (\> 1000 emp.) 5.0/5 "6 locations full of Verkada products" What do you dislike about Verkada? I’ve had two issues that I can think of off the top of my head. One being that ‘tailgating’ is found even if the users coming thru the door both scan ![Victor V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor V.") VV Victor V. Mid-Market (51-1000 emp.) 11/17/2023 "Working with Verkada is amazing. From sales to support, I couldn't ask for more." 5/5 What do you like best about Verkada? At first I loved the product and pricing but after working with sales and support, they go above and beyond to address any questions or concerns to make sure we get the best value out of our products. All around, Verkada operates in an exemplary way of how a company should operate to keep customers happy. Review collected by and hosted on G2.com. What do you dislike about Verkada? Licensing (why can't all nice things be free). I know it costs money to utilize AI analytics and cloud storage so I understand the need for licensing and pricing is very fair but I can't think of anything else I dislike. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Verkada helps us track people of interest with facial analytics to prevent/stop theft and with live monitoring after hours, that gives us peace of mind. We really leveraged a lot of what Verkada has to offer becuase our old camera system just didn't offer these features and services that we needed. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Defense & Space](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Defense & Space") AD Verified User in Defense & Space Mid-Market (51-1000 emp.) 7/2/2024 "Experienced, Fantastic Service, and Knowledgeable" 5/5 What do you like best about Verkada? Anthony Armino was the best salesperson I've seen in terms of communication, expedited quotes, professionalism, and making a potential customer feel important and part of the family, even before the sale completed. The standard number of features that come with the platform "Command" without paying extra is astounding and I feel that I am in complete control over my camera systems and soon advancing on extended services within access control and professional monitoring. Review collected by and hosted on G2.com. What do you dislike about Verkada? Verkada is not GSA approved for purchases at this time, but we were able to make the sale happen. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Increased Security Awareness, Better Safety around the facility for afterhours egress into the parking lots, increased visibility Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Mid-Market (51-1000 emp.) 8/8/2024 "Intuitive Access Control" 4.5/5 What do you like best about Verkada? I have recommended Verkada solutions for few clients over the last couple of years to improve their physcial security and access control capabilities. I have found that Verkada's ease of use and intergration into the existing security stack encourages organizations, at least in my personal experience, to actually follow their own policies and procedures. Review collected by and hosted on G2.com. What do you dislike about Verkada? the pricing can sometimes be an obstacle especially in less mature markets. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? difficulty of integrating physical access control solutions into existing stacks. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite DS David S. Security management Mid-Market (51-1000 emp.) 6/18/2024 "Amazing product and service" 5/5 What do you like best about Verkada? User friendly App on phone phone All in one security Review collected by and hosted on G2.com. What do you dislike about Verkada? None that I can think of Everything is self explanatory Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Better video and alarm system Review collected by and hosted on G2.com. Show More 12/19/2024 Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Computer & Network Security](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer & Network Security") AC Verified User in Computer & Network Security Small-Business (50 or fewer emp.) 9/1/2024 "pretty much good with good line of products and not buggy software" 4.5/5 What do you like best about Verkada? the finshing of the product its ireally the best I feel how good the finishing is. feel premium Review collected by and hosted on G2.com. What do you dislike about Verkada? the cost in slightly high and the data privacy concern because most are cloud based Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? access control and video survillence, being a person who has long time experience in IT, I went from vendor tovendor and finally settle on ,verkada Review collected by and hosted on G2.com. Show More Validated ReviewerSource: G2 invite ![Rajesh S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rajesh S.") RS Rajesh S. Security Analyst Mid-Market (51-1000 emp.) 3/27/2024 "Integrated security platform for complete peace fo mind" 5/5 What do you like best about Verkada? Best part I like about Verkada is its totally cloud based platform where it provides centralised access to all the security systems with an internet connection. Review collected by and hosted on G2.com. What do you dislike about Verkada? Only thing that I dislike about Verkada is it a bit costlier than traditional on-premise security systems, but for the features that verkada provides its really worth it if it fits in your budget. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? With verkada's video security cameras we are able to solve the problems in our premises like facial recognation,object detection and motion alerts. It also has Access control where it manages users access though electric doors. Review collected by and hosted on G2.com. Show More Our network of Icons are G2 members who are recognized for their outstanding contributions and commitment to helping others through their expertise.G2 IconValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Information Technology and Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Technology and Services") CI Verified User in Information Technology and Services Enterprise (\> 1000 emp.) 8/2/2024 "Verkada" 5/5 What do you like best about Verkada? Verkada is such an easy use solution and deploy system, with great build quality and stable software that makes it simple and easy to use for business of all size. The platform comes with API integrations and a quality customer support team should you need anything. Review collected by and hosted on G2.com. What do you dislike about Verkada? Sometimes has bugs, albeit a very helpful team to resolve any issues. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Gaining visbility of business environment, to help defend against bad actors. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Chris P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chris P.") CP Chris P. Control Centre Manager Mid-Market (51-1000 emp.) 12/11/2023 "Fantastic products with customer service to match" 5/5 What do you like best about Verkada? Extremely knowledgable and professional sales representative, made sure the correct people were on calls to answer any and all questions. Extremely impresive initial demonstration showing how easy the system is to use and the vast number of features included. Review collected by and hosted on G2.com. What do you dislike about Verkada? I cannot think of anything negative about my experience so far with Verkada Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? We needed a low bandwidth CCTV security solution to ensure the safety of people and our assets which is exactly what Verkada were able to provide.The level of service provided made them an easy choice. The continued support, ten year warranty and exptremely competitive costs made the decision all that much easier. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Security and Investigations](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Security and Investigations") AS Verified User in Security and Investigations Small-Business (50 or fewer emp.) 4/21/2024 "Extremely positive overall experience" 5/5 What do you like best about Verkada? I like how easy the platform is to use and manage. The AI is excellent. It is a rock solid platform that performs excellently. Rolled the cameras out across my companies and house globally, working on the access control currently. Really like every in one portal. Review collected by and hosted on G2.com. What do you dislike about Verkada? WDR on the cameras. Its not what I'm used to coming from a legacy system. They really need to redo the WDR Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Any questions or issues I've had, have been resolved super quick via the live chat in the command portal. Only had to warranty one camera and it was overnighted. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Erik S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Erik S.") ES Erik S. Community Patrol Director Small-Business (50 or fewer emp.) 10/19/2023 "Exactly What I Needed" 5/5 What do you like best about Verkada? Tyrell was very knowledgeable and able to assist us in what we needed. I needed fast search for people and vehicles compared to what i have/had, and Verkada was able to supply that. Review collected by and hosted on G2.com. What do you dislike about Verkada? I am typically one who does not give 10/10 because there is always room for improvement. But i cannot find anything negative about my experience in dealing with Tyrell and Verkada. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Search time was always a problem in the past. It has now been resolved when looking for a vehicle entereing our community or for people in our clubhouses. Review collected by and hosted on G2.com. 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