--- title: Verkada Reviews meta\_title: 'Verkada Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 141 reviews by the users' company size, role or industry to find out how Verkada works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 141 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- ### Verkada Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Verkada, finding it efficient and straightforward to operate after initial setup. [(30 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134383&qs=pros-and-cons#reviews) Users appreciate the **excellent customer support** of Verkada, highlighting 24/7 assistance and effective service. [(13 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138884&qs=pros-and-cons#reviews) Users praise the **reliable integration** of Verkada with third-party apps and the quality of its cameras. [(13 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138672&qs=pros-and-cons#reviews) Users value the **ease of integration** with Verkada, enhancing their experience and security capabilities effectively. [(8 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1137691&qs=pros-and-cons#reviews) Users value the **simple interface** of Verkada, finding it easy to use on both app and computer. [(8 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134317&qs=pros-and-cons#reviews) Users find Verkada to be **expensive** , which limits budgeting and implementation for organizations like non-profits. [(15 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138642&qs=pros-and-cons#reviews) Users experience **access issues** with Verkada, including a lack of IP filters and software update complications. [(4 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270129&qs=pros-and-cons#reviews) Users report significant **connectivity issues** with Verkada, impacting bandwidth and causing equipment reliability concerns. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2269995&qs=pros-and-cons#reviews) Users report **inaccurate detection** issues, such as tailgating and “unknown user” errors, affecting system reliability. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270304&qs=pros-and-cons#reviews) Users are frustrated by **missing features** , including an IP filter and better control over software updates. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270011&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Verkada ##### 1. Ease of Use Users appreciate the **ease of use** of Verkada, finding it efficient and straightforward to operate after initial setup. [ See 30 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134383&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 4.0/5 "High-Quality Video, Bandwidth Challenges" What do you like about Verkada? I love the quality of the camera footage with Verkada. You can zoom in and still have a high level of detail without it getting distorted or fuzzy. Th ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you like about Verkada? It is easy to use for regular users and to set up user permissions. ##### 2. Customer Support Users appreciate the **excellent customer support** of Verkada, highlighting 24/7 assistance and effective service. [ See 13 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138884&qs=pros-and-cons#reviews) See Related User Reviews ![Michael E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael E.") ME Michael E. Enterprise (\> 1000 emp.) 5.0/5 "Very easy" What do you like about Verkada? easy to use and implement alonly with great customer support ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Products and great customer support" What do you like about Verkada? Verkada is easy to use and their support is even better. ##### 3. Features Users praise the **reliable integration** of Verkada with third-party apps and the quality of its cameras. [ See 13 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138672&qs=pros-and-cons#reviews) See Related User Reviews JR Joe R. Mid-Market (51-1000 emp.) 5.0/5 "User friendly" What do you like about Verkada? The cameras and integration with other 3rd party apps. AM Angela M. Mid-Market (51-1000 emp.) 5.0/5 "Fast response and easy to use platform for all employee levels." What do you like about Verkada? Platform has everything in one place. Makes investigation and inspections a breeze with no deficiencies. ##### 4. Integrations Users value the **ease of integration** with Verkada, enhancing their experience and security capabilities effectively. [ See 8 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1137691&qs=pros-and-cons#reviews) See Related User Reviews JR Joe R. Mid-Market (51-1000 emp.) 5.0/5 "User friendly" What do you like about Verkada? The cameras and integration with other 3rd party apps. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great products with a helpful support team" What do you like about Verkada? Seamless integration, multiple use cases ##### 5. Simple Users value the **simple interface** of Verkada, finding it easy to use on both app and computer. [ See 8 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134317&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you like about Verkada? It is easy to use for regular users and to set up user permissions. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Product" What do you like about Verkada? Support is really good! Their product works and easy to train people who are using the user side of it. ### 5 Cons or Disadvantages of Verkada ##### 1. Expensive Users find Verkada to be **expensive** , which limits budgeting and implementation for organizations like non-profits. [ See 15 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138642&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Product" What do you dislike about Verkada? Its expensive, I understand why but it does limit us to an extent. ![alexander p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "alexander p.") AP alexander p. Enterprise (\> 1000 emp.) 4.5/5 "Easy to use and configure, and powerful tools to support safety" What do you dislike about Verkada? The licensing costs are very high, for a non-profit organization. Licesnsing makes it hard to budget for implementing Verkada when certain programs ca ##### 2. Access Issues Users experience **access issues** with Verkada, including a lack of IP filters and software update complications. [ See 4 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270129&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you dislike about Verkada? Doesn't have an IP filter for accessing it ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Streamlined and user friendly" What do you dislike about Verkada? It could benefit with easier access to some administrative sections ##### 3. Connectivity Issues Users report significant **connectivity issues** with Verkada, impacting bandwidth and causing equipment reliability concerns. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2269995&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 4.0/5 "High-Quality Video, Bandwidth Challenges" What do you dislike about Verkada? The biggest downside is that it takes an enormous toll on our bandwidth over the network. I would almost recommend putting the cameras on a separate n ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Streamlined and intuitive" What do you dislike about Verkada? Occasional downtimes negatively affect our ability to remain vigilant. At times, the panic buttons also go offline, which makes us less confident that ##### 4. Inaccurate Detection Users report **inaccurate detection** issues, such as tailgating and “unknown user” errors, affecting system reliability. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270304&qs=pros-and-cons#reviews) See Related User Reviews LT Lis T. Enterprise (\> 1000 emp.) 5.0/5 "6 locations full of Verkada products" What do you dislike about Verkada? I’ve had two issues that I can think of off the top of my head. One being that ‘tailgating’ is found even if the users coming thru the door both scan ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Verkada is intuitive, advanced, and user friendly" What do you dislike about Verkada? There really isn't much I can say that I dislike. Reporting around Alarms has caused a minor inconvenience ##### 5. Missing Features Users are frustrated by **missing features** , including an IP filter and better control over software updates. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270011&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you dislike about Verkada? Doesn't have an IP filter for accessing it LT Lis T. Enterprise (\> 1000 emp.) 5.0/5 "6 locations full of Verkada products" What do you dislike about Verkada? I’ve had two issues that I can think of off the top of my head. One being that ‘tailgating’ is found even if the users coming thru the door both scan BB bryce b. Mid-Market (51-1000 emp.) 9/23/2025 "exceptional service" 5/5 What do you like best about Verkada? i love the ask and educate culture throughout every department . Review collected by and hosted on G2.com. What do you dislike about Verkada? I have no dislikes about the verkada command software. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? the cctv has been great Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign CH Casey h. Small-Business (50 or fewer emp.) 9/23/2025 "has made the safety of our district easier" 5/5 What do you like best about Verkada? the easy to use app and desk top version Review collected by and hosted on G2.com. What do you dislike about Verkada? the cost for every little thing that needs to happen Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? just the constant 24 hour survalence Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign CT Carlos T. Mid-Market (51-1000 emp.) 9/23/2025 "Verkada Review" 4/5 What do you like best about Verkada? The cloud base and the easy use of Verkada Review collected by and hosted on G2.com. What do you dislike about Verkada? You can only use Verkada with Verkada and you can't use it with other cameras Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? N/A Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Hospital & Health Care](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospital & Health Care") AH Verified User in Hospital & Health Care Enterprise (\> 1000 emp.) 9/23/2025 "Streamlined and intuitive" 5/5 What do you like best about Verkada? Verkada makes it very simple to follow a person of interest or an incident across different cameras and timeframes. Review collected by and hosted on G2.com. What do you dislike about Verkada? Occasional downtimes negatively affect our ability to remain vigilant. At times, the panic buttons also go offline, which makes us less confident that they will function properly in an emergency. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Panic buttons and surveillance. Hopeful to expand to access control in the future. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Utilities](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Utilities") AU Verified User in Utilities Small-Business (50 or fewer emp.) 9/23/2025 "Simple Access App" 5/5 What do you like best about Verkada? I like how easy it is to provide access to remote sites for contractors / vendors from my phone. I don't have to physically drive out to the site to meet. Review collected by and hosted on G2.com. What do you dislike about Verkada? I wish there was more customization for the Access and alert portions of the app Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? It allows us to monitor our sites around the clock and alerting us to brek-ins Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Michael E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael E.") ME Michael E. Director of IT Enterprise (\> 1000 emp.) 9/23/2025 "Very easy" 5/5 What do you like best about Verkada? easy to use and implement alonly with great customer support Review collected by and hosted on G2.com. What do you dislike about Verkada? There is nothing that I really do not like about it Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Student issue Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign CV Chris V. Mid-Market (51-1000 emp.) 9/23/2025 "Ease of use and intuitive" 5/5 What do you like best about Verkada? Support and SE information on products that I can talk to directly Review collected by and hosted on G2.com. What do you dislike about Verkada? Pushy sales person and not being informed of new technologies Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Monitoring Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Chelsea V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chelsea V.") CV Chelsea V. HR, AP, Office Manager Small-Business (50 or fewer emp.) 3/18/2025 "Love Verkada!" 5/5 What do you like best about Verkada? I feel safer with products and services like Verkada when I'm using the internet. Very easy to use, never need customer support because it is user friendly. Review collected by and hosted on G2.com. What do you dislike about Verkada? Nothing. No complaints. Verkada has presented no issues. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Verkada keeps my business safe on the internet and my people safe in the building. Verkada offers video camera, sensors, and other security measures. I do not worry about being hacked because of Verkada. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite ![Verified User in Warehousing](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Warehousing") AW Verified User in Warehousing Mid-Market (51-1000 emp.) 9/23/2025 "love the system" 5/5 What do you like best about Verkada? Having access to cameras from anywhere allows for timely review of incidents as they occur. Review collected by and hosted on G2.com. What do you dislike about Verkada? It might be an issue with my network, but I would appreciate better pixelation. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? I spoke with engineers regarding the process of transcribing audio from videos, as well as about a fleet management tool. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Primary/Secondary Education](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Primary/Secondary Education") AP Verified User in Primary/Secondary Education Mid-Market (51-1000 emp.) 9/23/2025 "Streamlined and user friendly" 4.5/5 What do you like best about Verkada? I am pleased with how user-friendly the Command software is. Review collected by and hosted on G2.com. What do you dislike about Verkada? It could benefit with easier access to some administrative sections Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? an all in one solution to numerous sectors in secuirty. Physical access, surveillance, and soon to be emergency alerts. It works by limiting our control to one platform. Review collected by and hosted on G2.com. 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