Verkada Pros and Cons

Verkada has every feature you need or even want in a security system! SUPER easy to install, or make changes to the camera/system. Review collected by and hosted on G2.com.

Check out their extra camera mounts; they come in handy for various environments. Review collected by and hosted on G2.com.

We were able to do a month trial and catch several offenders with their vape sensor. We ended up purchasing several to use and they have been very beneficial in helping fight against vaping. We have cameras that point to the areas where these sensors are so we know who is in the area when the alarms trigger. The cameras aren't verkada cameras as we already had them installed but using the time stamps from the notifications can go back and pin point who was in the area when the alarm happened. Review collected by and hosted on G2.com.

Alerts per user are configured for all sensors the same, it'd be nice to setup individual preferences for each alarm for each user. (ie a user could get text and email alerts for some sensors and just email alerts for others but currently, this isn't a feature without using 2 separate accounts for notifications.

I'd prefer to just buy directly from the company and not have to use a partner but a lot of places are like this. I also don't like the yearly license cost on top of the device cost but these are just minor cons. Review collected by and hosted on G2.com.

In the K-12 education space, time is valuable so to be able to install and train our administrative staff quickly ourselves is amazing. The user interface for Verkada Command allows a quick setup even for our less tech-savvy building staff. Review collected by and hosted on G2.com.

So far the sensors have been exactly as described and correctly alerted staff to a myriad of concerns. We have no complaints. I would like to have the ability to chain the devices together rather than have to do "home-runs" back to a switch but that is very minor. Review collected by and hosted on G2.com.

The ease of the Verkada command platform. They kept it very basic and easy to manage. Review collected by and hosted on G2.com.

Have not experienced problems yet. The help desk has even exceeded expectations. Review collected by and hosted on G2.com.

The software is modern and built for use anywhere, on any device. Camera analytics are included and require no setup or frustration. You can start with one camera, and end up with 5,000 - it does not matter. Storage is on the camera, as you grow your deployment, you do not need to reinvent your recording infrastructure. Firmware updates are automatically applied. The hardware is warrantied for 10 years. The support experience is world-class. Chat support is exceptionally fast, and low hassle. If you need to RMA a device, support will make the process smooth. The overall architecture seems to be the model of the future. Review collected by and hosted on G2.com.

Price may be out of reach for some users or applications. The ability to access & record camera feeds locally using an open standard poses some integration challenges with 3rd party products. Verkada is actively developing the product, and as such, features sometimes get moved around, renamed, or just disappear. Reasonable development requests (like making the motion search grid size smaller) have been requested countless times, for years, and still, no action has been taken. Some products such as Alarms & Access Control, or Visitor are early in development and are not at the level of development e require yet. There are some concerns these three products (Alarms, Access Control and Cameras) are all being developed independently, and items such as assigning permissions are separate for each product, which removes some of the magic of buying everything from one vendor. The camera image quality is inferior to many competitors. There are limited options for cameras, if you want a multi-sensor camera, Verkada does not sell it. The 360 camera is a somewhat poor product. Adjusting the image is downright painful and comes with significant compromises (no analytics, ugly view, etc). While not an issue for us, some may not be keen on a recurring, subscription model, you can, however, pay for multiple years upfront. If you decide you do not wish to use Verakada software in the future, your equipment essentially becomes a brick. Review collected by and hosted on G2.com.

Representatives are amiable and helpful. Cameras are easy to use and install. Review collected by and hosted on G2.com.

I didn't dislike anything. Everything was fine. Review collected by and hosted on G2.com.

We started with Verkada security cameras and have since expanded to the Guest check-in system, Environmental sensor, and are strongly considering the door access system for future expansion. More than anything, Verkada just works. Everything comes in fantastic packaging with everything you need. Scan the QR code, connect to the internet, and you're done. The web portal is amazing and makes sharing camera access with staff super simple. We can even send a link to people that need temporary access like police/security we have onsite for special events. The leap from our previous on-premises camera solution is enormous, and we could not be happier. It is not the cheapest product on the market, but it is well worth the investment. Review collected by and hosted on G2.com.

The simplicity can lead to limited customization options for some things. Most recently, we started using the Guest system. The name tags layout is set by Verkada with no other options. It makes things easy, but there are some things we would enjoy slightly more control over. That being said, another great positive of Verkada is the ongoing support. We can submit feature requests, and all the products are continuously receiving substantial updates that continue to increase the value of our investment in the platform. Review collected by and hosted on G2.com.

The process of installation was very simple. Just plug the camera into your network and quickly configure the Verkada Command portal. We were able to see all of our camera's in a matter of minutes. Review collected by and hosted on G2.com.

The downsides are you will pay a license fee every couple of years to use the portal, but the hardware has a 10 year warranty and is well worth the continued cost for monitoring your environment. Review collected by and hosted on G2.com.

Verkada has been a great success story for us. We began using Verkada in 2018 soon after they began offering the cameras publically. We have expanded to the use of access control and security systems. Verkada has been innovative in what they have released and has been responsive to suggestions we have made. Review collected by and hosted on G2.com.

We have not found any downsides. The systems are well thought out and contain great features. The few issues we have had have been resolved quickly by Verkada. Review collected by and hosted on G2.com.

Ease of installation.

Our previous systems required complex network isolation, static IPs, on-prem managed servers and device firmware update schedules.

With Verkada I simply plug the devices into a flat POE switch and call it a day. Review collected by and hosted on G2.com.

I've had a few pieces of equipment arrive unresponsive, but support is always quick to send out replacement hardware after a quick online chat session. The process is simple and the 10-year warranty is great. Review collected by and hosted on G2.com.