--- title: Verkada Reviews meta\_title: 'Verkada Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 141 reviews by the users' company size, role or industry to find out how Verkada works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 141 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- ### Verkada Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Verkada, finding it efficient and straightforward to operate after initial setup. [(30 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134383&qs=pros-and-cons#reviews) Users appreciate the **excellent customer support** of Verkada, highlighting 24/7 assistance and effective service. [(13 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138884&qs=pros-and-cons#reviews) Users praise the **reliable integration** of Verkada with third-party apps and the quality of its cameras. [(13 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138672&qs=pros-and-cons#reviews) Users value the **ease of integration** with Verkada, enhancing their experience and security capabilities effectively. [(8 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1137691&qs=pros-and-cons#reviews) Users value the **simple interface** of Verkada, finding it easy to use on both app and computer. [(8 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134317&qs=pros-and-cons#reviews) Users find Verkada to be **expensive** , which limits budgeting and implementation for organizations like non-profits. [(15 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138642&qs=pros-and-cons#reviews) Users experience **access issues** with Verkada, including a lack of IP filters and software update complications. [(4 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270129&qs=pros-and-cons#reviews) Users report significant **connectivity issues** with Verkada, impacting bandwidth and causing equipment reliability concerns. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2269995&qs=pros-and-cons#reviews) Users report **inaccurate detection** issues, such as tailgating and “unknown user” errors, affecting system reliability. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270304&qs=pros-and-cons#reviews) Users are frustrated by **missing features** , including an IP filter and better control over software updates. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270011&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Verkada ##### 1. Ease of Use Users appreciate the **ease of use** of Verkada, finding it efficient and straightforward to operate after initial setup. [ See 30 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134383&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 4.0/5 "High-Quality Video, Bandwidth Challenges" What do you like about Verkada? I love the quality of the camera footage with Verkada. You can zoom in and still have a high level of detail without it getting distorted or fuzzy. Th ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you like about Verkada? It is easy to use for regular users and to set up user permissions. ##### 2. Customer Support Users appreciate the **excellent customer support** of Verkada, highlighting 24/7 assistance and effective service. [ See 13 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138884&qs=pros-and-cons#reviews) See Related User Reviews ![Michael E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael E.") ME Michael E. Enterprise (\> 1000 emp.) 5.0/5 "Very easy" What do you like about Verkada? easy to use and implement alonly with great customer support ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Products and great customer support" What do you like about Verkada? Verkada is easy to use and their support is even better. ##### 3. Features Users praise the **reliable integration** of Verkada with third-party apps and the quality of its cameras. [ See 13 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138672&qs=pros-and-cons#reviews) See Related User Reviews JR Joe R. Mid-Market (51-1000 emp.) 5.0/5 "User friendly" What do you like about Verkada? The cameras and integration with other 3rd party apps. AM Angela M. Mid-Market (51-1000 emp.) 5.0/5 "Fast response and easy to use platform for all employee levels." What do you like about Verkada? Platform has everything in one place. Makes investigation and inspections a breeze with no deficiencies. ##### 4. Integrations Users value the **ease of integration** with Verkada, enhancing their experience and security capabilities effectively. [ See 8 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1137691&qs=pros-and-cons#reviews) See Related User Reviews JR Joe R. Mid-Market (51-1000 emp.) 5.0/5 "User friendly" What do you like about Verkada? The cameras and integration with other 3rd party apps. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great products with a helpful support team" What do you like about Verkada? Seamless integration, multiple use cases ##### 5. Simple Users value the **simple interface** of Verkada, finding it easy to use on both app and computer. [ See 8 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134317&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you like about Verkada? It is easy to use for regular users and to set up user permissions. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Product" What do you like about Verkada? Support is really good! Their product works and easy to train people who are using the user side of it. ### 5 Cons or Disadvantages of Verkada ##### 1. Expensive Users find Verkada to be **expensive** , which limits budgeting and implementation for organizations like non-profits. [ See 15 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138642&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Product" What do you dislike about Verkada? Its expensive, I understand why but it does limit us to an extent. ![alexander p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "alexander p.") AP alexander p. Enterprise (\> 1000 emp.) 4.5/5 "Easy to use and configure, and powerful tools to support safety" What do you dislike about Verkada? The licensing costs are very high, for a non-profit organization. Licesnsing makes it hard to budget for implementing Verkada when certain programs ca ##### 2. Access Issues Users experience **access issues** with Verkada, including a lack of IP filters and software update complications. [ See 4 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270129&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you dislike about Verkada? Doesn't have an IP filter for accessing it ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Streamlined and user friendly" What do you dislike about Verkada? It could benefit with easier access to some administrative sections ##### 3. Connectivity Issues Users report significant **connectivity issues** with Verkada, impacting bandwidth and causing equipment reliability concerns. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2269995&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 4.0/5 "High-Quality Video, Bandwidth Challenges" What do you dislike about Verkada? The biggest downside is that it takes an enormous toll on our bandwidth over the network. I would almost recommend putting the cameras on a separate n ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Streamlined and intuitive" What do you dislike about Verkada? Occasional downtimes negatively affect our ability to remain vigilant. At times, the panic buttons also go offline, which makes us less confident that ##### 4. Inaccurate Detection Users report **inaccurate detection** issues, such as tailgating and “unknown user” errors, affecting system reliability. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270304&qs=pros-and-cons#reviews) See Related User Reviews LT Lis T. Enterprise (\> 1000 emp.) 5.0/5 "6 locations full of Verkada products" What do you dislike about Verkada? I’ve had two issues that I can think of off the top of my head. One being that ‘tailgating’ is found even if the users coming thru the door both scan ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Verkada is intuitive, advanced, and user friendly" What do you dislike about Verkada? There really isn't much I can say that I dislike. Reporting around Alarms has caused a minor inconvenience ##### 5. Missing Features Users are frustrated by **missing features** , including an IP filter and better control over software updates. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270011&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you dislike about Verkada? Doesn't have an IP filter for accessing it LT Lis T. Enterprise (\> 1000 emp.) 5.0/5 "6 locations full of Verkada products" What do you dislike about Verkada? I’ve had two issues that I can think of off the top of my head. One being that ‘tailgating’ is found even if the users coming thru the door both scan WW William W. Mid-Market (51-1000 emp.) 9/23/2025 "We use this product for law enforcement and we have had a lot of success with this product." 5/5 What do you like best about Verkada? The ability to use context cameras with LPR reads. Review collected by and hosted on G2.com. What do you dislike about Verkada? We would like to be able to see where license plates have been hiting in surrounding cities that also use Verkada. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Locate stolen vehicles, suspect vehicles, wanted subjects, identify suspects, and locate missing subjects as well. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign SR Steve R. Enterprise (\> 1000 emp.) 9/23/2025 "How Verkada is stepping up our safety for our schools" 5/5 What do you like best about Verkada? One platform for all of our needs, visitor management, cameras, access control and so much more Review collected by and hosted on G2.com. What do you dislike about Verkada? Nothing, there is not one thing that we do not like about Verkada Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? We took Frankenstein systems and made it into one place for all of our needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign JS Joel S. Enterprise (\> 1000 emp.) 9/23/2025 "3 years Command User experience" 5/5 What do you like best about Verkada? The vast array of different hardware and AI features combined into a single ecosystem. Review collected by and hosted on G2.com. What do you dislike about Verkada? The Command Portal is often confusing for new users and changes are sometimes released without warning. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Verkada is creating a safer and more secure environment for our employees and customers. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign KF Kyle F. Mid-Market (51-1000 emp.) 9/23/2025 "Verkada is a huge help consolidating building security" 4/5 What do you like best about Verkada? All of the Camera's are accessible in a single pane. Review collected by and hosted on G2.com. What do you dislike about Verkada? Installation can take a long time when you rip and replace all cameras. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Verkada's cloud retention makes it easy to expand video retention as your needs expand, and it is modular to the cameras. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign PM Peyton M. Enterprise (\> 1000 emp.) 9/23/2025 Business partner of the seller or seller's competitor, not included in G2 scores. "Secure everything under one pane of glass" 5/5 What do you like best about Verkada? they stand behind their products, the 10 year no questions asked warranty, support is great Review collected by and hosted on G2.com. What do you dislike about Verkada? some of the earlier cameras had issues with water ingress but they stood behind their products and replaced the water logged units. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? cameras and access control Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign CC Clay C. Enterprise (\> 1000 emp.) 9/23/2025 "Very good. Few issues with intercom but cameras have been flawless" 5/5 What do you like best about Verkada? Simplicity and ease of use. Setting up a new camera is one of the easiest things to do compared to other security systems Review collected by and hosted on G2.com. What do you dislike about Verkada? I guess the cost. But you get what you pay for Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Security events at our hospital Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign HT Harry T. Mid-Market (51-1000 emp.) 9/23/2025 "Positive" 5/5 What do you like best about Verkada? I like the way all of the platforms intergarate and work together Review collected by and hosted on G2.com. What do you dislike about Verkada? I am still new to the platforms so have yet to find any real dislikes Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Verkada has helped us solve coverage issues throughout our site Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign JL John L. Mid-Market (51-1000 emp.) 9/23/2025 "One stop shop" 4.5/5 What do you like best about Verkada? Makes my life easier at work and helps me sleep better at night Review collected by and hosted on G2.com. What do you dislike about Verkada? Cost. Just the cost. I wish I could afford it all. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? We are a k-12 school, so, help solving all of our safety needs. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign TB Terence B. Enterprise (\> 1000 emp.) 9/23/2025 "Verkada" 2.5/5 What do you like best about Verkada? I like how all the systems are on one platform Review collected by and hosted on G2.com. What do you dislike about Verkada? Troubleshooting the cameras can be difficult out the box and coming online. We also constantly have camera's offline that we have to RMA. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Theft and Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 Gives Campaign JL josh l. Mid-Market (51-1000 emp.) 9/23/2025 "Verkada products and administration is very user friendly" 5/5 What do you like best about Verkada? The versatility of the products themselves, and the searchability of data. Review collected by and hosted on G2.com. What do you dislike about Verkada? I honestly haven't found any downsides yet. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Keep track of incidents around our facilities as well as physical security of the property. Review collected by and hosted on G2.com. 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