Verkada Pros and Cons

Tyrell was very knowledgeable and able to assist us in what we needed. I needed fast search for people and vehicles compared to what i have/had, and Verkada was able to supply that. Review collected by and hosted on G2.com.

I am typically one who does not give 10/10 because there is always room for improvement. But i cannot find anything negative about my experience in dealing with Tyrell and Verkada. Review collected by and hosted on G2.com.

The system is incredibly easy to use. The clarity of the pictures is awesome Review collected by and hosted on G2.com.

Having to use another company to actually have the cameras installed. Review collected by and hosted on G2.com.

High quality durable cameras with excellent Customer service Review collected by and hosted on G2.com.

A bit pricy, but the customer service and quality really sells the service. Review collected by and hosted on G2.com.

I love being able to view our camera feeds from anywhere. It is so nice to be able to pull up my Verkada app and check the status of our campus. Review collected by and hosted on G2.com.

The embedded live feed must be refreshed every so often. I understand why but my end users complain about this. Review collected by and hosted on G2.com.

This will not receive business from any of our 75+ locations Review collected by and hosted on G2.com.

The called our locations under false pretenses say that per upper level management they were to use Verkada, when in fact they'd never even spoken to us. Review collected by and hosted on G2.com.

It offers multiple products powered by AI. Review collected by and hosted on G2.com.

Slighlty over price while coparing similar product in market. Review collected by and hosted on G2.com.

Verkada has been wonderful in so many ways during this purchase experience. Not only did they provide me with all the information about the latest tech and trends in the project field (environmental sensors and camera integration), but they were able to get the products to me faster than most these days--what with shortages and shipping issues. The products are high-quality, easy to install, a breeze to integrate, and work wonderfully. Working with Verkada has been an absolute dream. Review collected by and hosted on G2.com.

There really is not much that I can say about Verkada that is negative. My only complaint would have to be about the price of the products and licenses. That is a hard pill to swallow for a small school district like ours and we tend to have to rely on grants in order to be able to even come close to affording the offerings from Verkada. Then again, as the saying goes, "you get what you pay for" and Verkada delivers. Review collected by and hosted on G2.com.

I like the matric that works with the cameras and vape sensors. I enjoy how well they work. Also, Antwon was a lot of help setting up all the equipment we used. I would recommend the product to others. Review collected by and hosted on G2.com.

THE PRICE. I would say the price makes it hard to get more camera but they work really well. I would also say the access control is expensive also. The install seems to be fair. Review collected by and hosted on G2.com.

Their surveillance cameras and the interface are fantastic. We purchased the cameras after looking at a few options and we were very pleased with the purchase process, ease of installation (POE) and the Verkada Command interface for the cameras. We liked them so much that we converted a relatively new access control system over to Verkada. Review collected by and hosted on G2.com.

The company seems unwilling to focus resources on making changes for existing customers. They used to be fantastic about feature requests and assisting the user, but they seem to now only want to create new products and make sales. Support is critical to the long-term survival of a company, and Verkada, in my opinion, is now missing that vital piece.

Second, their reporting is awful. Getting audit logs, filtering users by division, etc. are all either extremely cumbersome or just not possible at all. For a security company, these are MUST HAVES. Review collected by and hosted on G2.com.

Verkada takes the guess work out of the equation and makes their products easy to use. Review collected by and hosted on G2.com.

The licensing fees are a bit of a hurdle but this is now a norm in the industry. Review collected by and hosted on G2.com.