---
title: Verkada Reviews
meta_title: 'Verkada Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 141 reviews by the users' company size, role or industry
  to find out how Verkada works for a business like yours.
aggregate_rating:
  rating_value: 4.7
  review_count: 141
  scale: '5'
date_modified: '2026-07-13'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# Verkada Reviews
**Vendor:** Verkada  
**Category:** [Physical Security Software](https://www.g2.com/categories/physical-security)  
**Average Rating:** 4.7/5.0  
**Total Reviews:** 141
## About Verkada
Verkada is a pioneer in cloud-based physical security solutions, enabling organizations in over 90 countries to protect their people and property in a way that respects individuals&#39; privacy. Designed with simplicity in mind, Verkada offers six product lines — video security cameras, door-based access control, air quality sensors, alarms, workplace, and intercoms — that provide unparalleled visibility through a single cloud-based software platform.



## Verkada Pros & Cons
**What users like:**

- Users find Verkada to be **fast and easy to use** , making it an effective solution for security needs. (30 reviews)
- Users appreciate the **24/7 customer support** of Verkada, enhancing their experience with reliable assistance whenever needed. (13 reviews)
- Users value the **reliable integration** of Verkada cameras with third-party apps, enhancing functionality and user experience. (13 reviews)
- Users appreciate the **ease of integration** with Verkada, finding it fast and efficient for security solutions. (8 reviews)
- Users find Verkada&#39;s interface to be **simple and easy to use** , perfect for those non-tech savvy individuals. (8 reviews)
- User Interface (8 reviews)
- Users appreciate the **exceptional camera quality** of Verkada, enhancing their operational efficiency and overall experience. (7 reviews)
- Access Control (6 reviews)
- Efficiency (6 reviews)
- Helpful (6 reviews)

**What users dislike:**

- Users find Verkada **expensive** , which poses budgeting challenges, particularly for non-profit organizations with limited resources. (15 reviews)
- Users face **access issues** due to lack of IP filtering and problematic software updates affecting functionality. (4 reviews)
- Users frequently face **connectivity issues** with Verkada, leading to downtime and impacting operational efficiency. (3 reviews)
- Users experience **inaccurate detection** issues, such as false alarms and &#39;unknown user&#39; errors despite proper access methods. (3 reviews)
- Users are frustrated by **missing features** like IP filtering and manual software update options in Verkada. (3 reviews)
- Dependency Issues (2 reviews)
- High Licensing Costs (2 reviews)
- Lagging Performance (2 reviews)
- Limited Accessibility (2 reviews)
- Limited Features (2 reviews)

## Verkada Reviews
  ### 1. Consumer

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 25, 2024

**What do you like best about Verkada?**

Ease of use
Fast onboarding 
Flexible pricing

**What do you dislike about Verkada?**

Lack of information about product roadmap

**What problems is Verkada solving and how is that benefiting you?**

Fast and clear physical security and video surveillance

  ### 2. Verkada has made monitoring much easier

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.)

**Reviewed Date:** January 23, 2024

**What do you like best about Verkada?**

IOS app has been extrememly helpful when forgetting your badge

**What do you dislike about Verkada?**

Temperature sensors have been very innacurate with the data they send back

**What problems is Verkada solving and how is that benefiting you?**

It's being used to monitor various areas through cameras, restricts access with door locks, and monitors our datacenter temperatures

  ### 3. The sales representative and installation forks are amazing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kenneth M. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 09, 2023

**What do you like best about Verkada?**

It is remarkably affordable for securing our campus and expandavble

**What do you dislike about Verkada?**

I have not found anything that I dislike.

**What problems is Verkada solving and how is that benefiting you?**

We had no video surveillance before this.  In this day and age, we need to have it.

  ### 4. Pleased with the funtionality

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Verkada?**

We like being able to keep our students and families safe and secure.  Using a camera system has been a way to ensure that we are a safe place.

**What do you dislike about Verkada?**

I have not had something monumental that we disliked.  We were able to work through any times with lack of clarity.

**What problems is Verkada solving and how is that benefiting you?**

We are able to monitor the front office and keep our open spaces monitored.  This helps our staff and our guests feel more safe and secure.

  ### 5. Verkada Implementation

**Rating:** 5.0/5.0 stars

**Reviewed by:** Rob C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** March 21, 2023

**What do you like best about Verkada?**

The system is so easy to work with, from installing and adding devices to network, to navigating the command interface and finding specific footage. Switching to Verkada has been a great decision.

**What do you dislike about Verkada?**

Considering we are relatively new to the Verkada universe, we haven't found anything so far that we dislike.

**What problems is Verkada solving and how is that benefiting you?**

We had an existing CCTV network, navigating the interface and finding footage was slow and cumbersome and sometimes we gave up before we found the footage.
The Verkada platform is so easy to navigate and finding footage is the single biggest advantage. This means we are saving time in finding the footage and resolving issues.

  ### 6. Awesome product, service, and warranty

**Rating:** 5.0/5.0 stars

**Reviewed by:** Haley A. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Verkada?**

Camera footage is great, the app is easy to use and download from.  The organization settings for all our cameras  on the app is nice and makes permissions settings easier.  Sound quality on the cameras is good, too.  They've been good to replace cameras that had weather damage.

**What do you dislike about Verkada?**

We had a few cameras that had a mic problem, but Verkada replaced all of them for us.

**What problems is Verkada solving and how is that benefiting you?**

Verkada's app helps me keep all the cameras on campus under one login, and the software is intuitive so that police and and other users needed very little training, if any, to download their footage and set up grids.

  ### 7. Great product with a less than stellar sales team.

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brian B. | IT Infrastructure Technician II, Mid-Market (51-1000 emp.)

**Reviewed Date:** January 24, 2023

**What do you like best about Verkada?**

Verkada is a security camera cloud platform that is easily accessible from browser or app. 

The web interface is intuitive and easy to navigate, with a configurable dashboard for your often used options.

Cameras can be grouped and controlled by policy if that is what is desired.

**What do you dislike about Verkada?**

After thoroughly describing an intended use case to a new sales representative, a subpar camera was sent that was not up to handling the distance required. They have a model that easily would have accomplished the job, but they did not send it for some reason. When a request was made for the appropriate camera, there was a delay of three weeks for a demo unit. The delay was not because one was not available, but because our rep could not convince someone to send one out to us. Not sure what the problem was, but after three weeks we moved on to another vendor. Shortly after we switched, the rep came up with a camera and then tried to guilt me because we didn't want it anymore.

I am sure this was an isolated incident, but annoying nonetheless.

**What problems is Verkada solving and how is that benefiting you?**

Verkada's cameras and monitoring services are helping with loss prevention and fraudulent claims. The ability to scrub quickly through footage and to locate by time/date has been an indispensable time saver.

  ### 8. Great product. Easy to set up

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2023

**What do you like best about Verkada?**

Pretty easy to set up the system. Had to do some firewall configs but overall nothing out of the ordinary. Once installed the cameras come.on seamlessly.

**What do you dislike about Verkada?**

Kind of pricy. As I understand if you do not pay for you license renewal your cameras basically just don't work anymore.

**What problems is Verkada solving and how is that benefiting you?**

Cloud based video surveillance.

  ### 9. Great technology combined with great service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Daniel P. | Director of Information technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2022

**What do you like best about Verkada?**

Verkada offers a comprehensive suite of technology at a good price and backs it up with great service. We use their cameras, access control and guest management system. We are very happy with all of them. They have a range of cameras for every application. The cloud storage is convenient and inexpensive. The interface is simple and easy to use. Of note is the fisheye camera. It's almost like magic. It covers a 180-degree range in every direction and can zoom in on a target like it's pointed directly at it. While continuing to record the entire field of vision the whole time. The access control works flawlessly and our employees love being able to use the phone app to open gates and doors instead of their badges. We are in the process of replacing our entire system of access control and cameras with Verkada equipment because it's simply a better solution.

The service is also top-notch. Our sales rep Pierre is super-responsive and easy to work with. We've never had a problem with sales or support. When we wanted our cabling contractor to get Verkada-certified for installing the Verkada equipment, Pierre made it happen.

And finally, when it seems everyone is having supply chain issues, Verkada delivers. For us to get the equipment any faster, they'd have to ship it before we ordered it! 

Highly recommend Verkada solutions across the board.

**What do you dislike about Verkada?**

I honestly don't have any negatives on Verkada. When we started using Verkakda equipment we had a little confusion about our licensing but Verkada made sure everything worked and they resolved the licensing issue quickly.

**What problems is Verkada solving and how is that benefiting you?**

Vekada's cloud-based solution means that we don't have to figure out our storage requirements. We can select how long we want to retain video and the license accomadtes the storage, we don't have to figure out the storage required for 30-day retention and worry about running out. Verkada also eliminates the need to maintain any backend systems - everything is cloud-based which fits our strategy perfectly.

**Official Response from Team:**

> We appreciate your recommendation, Daniel! I'm glad to hear that our product, service, and supply chain have met the standard and quality we strive for. Thank you so much for your thoughtful review.

  ### 10. Verkada: the sophisticated camera system made easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** James B. | IT Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Verkada?**

Verkada has every feature you need or even want in a security system! SUPER easy to install, or make changes to the camera/system.

**What do you dislike about Verkada?**

Check out their extra camera mounts; they come in handy for various environments.

**What problems is Verkada solving and how is that benefiting you?**

Verkada solves "on-site" NVR problems and breakdowns. Everything is stored on the cloud and is failsafe, protecting you and your business from costly downtime.

  ### 11. A positive experience

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve H. | Network/Systems Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2022

**What do you like best about Verkada?**

We were able to do a month trial and catch several offenders with their vape sensor. We ended up purchasing several to use and they have been very beneficial in helping fight against vaping. We have cameras that point to the areas where these sensors are so we know who is in the area when the alarms trigger. The cameras aren't verkada cameras as we already had them installed but using the time stamps from the notifications can go back and pin point who was in the area when the alarm happened.

**What do you dislike about Verkada?**

Alerts per user are configured for all sensors the same, it'd be nice to setup individual preferences for each alarm for each user. (ie a user could get text and email alerts for some sensors and just email alerts for others but currently, this isn't a feature without using 2 separate accounts for notifications.
I'd prefer to just buy directly from the company and not have to use a partner but a lot of places are like this. I also don't like the yearly license cost on top of the device cost but these are just minor cons.

**Recommendations to others considering Verkada:**

We had a very pleasant experience and would do business with again in the future.

**What problems is Verkada solving and how is that benefiting you?**

People taking part in activities (vaping) on our grouds when it is not only unhealthy for them it is a direct conflict with the rules and standards in place here.

**Official Response from Team:**

> Hi Steve, thank you for your thoughtful feedback! That's great to hear that the sensor and camera integration has been effective in helping fight against vaping.

I've attached a resource that details your exact use case with the context camera. Thanks again for taking the time to leave a review!

  ### 12. Verkada sensors are very intuitive  and extremely east to setup!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Luke H. | Director of Technology and Information, Enterprise (> 1000 emp.)

**Reviewed Date:** August 15, 2022

**What do you like best about Verkada?**

In the K-12 education space, time is valuable so to be able to install and train our administrative staff quickly ourselves is amazing.  The user interface for Verkada Command allows a quick setup even for our less tech-savvy building staff.

**What do you dislike about Verkada?**

So far the sensors have been exactly as described and correctly alerted staff to a myriad of concerns.  We have no complaints. I would like to have the ability to chain the devices together rather than have to do "home-runs" back to a switch but that is very minor.

**What problems is Verkada solving and how is that benefiting you?**

One of the largest concerns in the K-12 environment is vaping.  Students who are under age or are using illegal substances bring safety concerns to any building.

**Official Response from Team:**

> Hi Luke, thank you for sharing your feedback! Student vaping on the rise and we're glad that our solution is positioned to address it. Heartening to hear that Verkada has helped you!

I've attached a resource below on leveraging tobacco grants to deter student vaping. Appreciate you being a customer, and thanks again for taking the time to review!

  ### 13. Verkada has proven to be a great partner!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Don D. | Facilities Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 22, 2023

**What do you like best about Verkada?**

The ease of the Verkada command platform. They kept it very basic and easy to manage.

**What do you dislike about Verkada?**

Have not experienced problems yet. The help desk has even exceeded expectations.

**What problems is Verkada solving and how is that benefiting you?**

It protects us from liability and will be an useful tool in future investigations.

  ### 14. Slick, Scalable, Integrated Video & Security Products from one vendor

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 04, 2022

**What do you like best about Verkada?**

The software is modern and built for use anywhere, on any device. Camera analytics are included and require no setup or frustration. You can start with one camera, and end up with 5,000 - it does not matter. Storage is on the camera, as you grow your deployment, you do not need to reinvent your recording infrastructure. Firmware updates are automatically applied. The hardware is warrantied for 10 years. The support experience is world-class. Chat support is exceptionally fast, and low hassle. If you need to RMA a device, support will make the process smooth. The overall architecture seems to be the model of the future.

**What do you dislike about Verkada?**

Price may be out of reach for some users or applications. The ability to access & record camera feeds locally using an open standard poses some integration challenges with 3rd party products. Verkada is actively developing the product, and as such, features sometimes get moved around, renamed, or just disappear.  Reasonable development requests (like making the motion search grid size smaller) have been requested countless times, for years, and still, no action has been taken. Some products such as Alarms & Access Control, or Visitor are early in development and are not at the level of development e require yet.  There are some concerns these three products (Alarms, Access Control and Cameras) are all being developed independently, and items such as assigning permissions are separate for each product, which removes some of the magic of buying everything from one vendor. The camera image quality is inferior to many competitors. There are limited options for cameras, if you want a multi-sensor camera, Verkada does not sell it. The 360 camera is a somewhat poor product. Adjusting the image is downright painful and comes with significant compromises (no analytics, ugly view, etc). While not an issue for us, some may not be keen on a recurring, subscription model, you can, however, pay for multiple years upfront.  If you decide you do not wish to use Verakada software in the future, your equipment essentially becomes a brick.

**What problems is Verkada solving and how is that benefiting you?**

Security cameras for safety, theft, monitoring, compliance, and accountability. By deploying Verkada our overall management effort is not focused on managing or maintaining the product, but rather on using it. Since Verkada is so easy to use and understand on the web, or Mobile, more users can benefit from access to the product than would have been possible with competitor products.

  ### 15. Easy installation

**Rating:** 4.0/5.0 stars

**Reviewed by:** Bonnie J. | Director of Instructional Technology, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 13, 2022

**What do you like best about Verkada?**

Representatives are amiable and helpful. Cameras are easy to use and install.

**What do you dislike about Verkada?**

I didn't dislike anything. Everything was fine.

**What problems is Verkada solving and how is that benefiting you?**

Verkada is solving safety - student safety.  Our school is benefiting from the affordability of the cameras.

  ### 16. Fantastic, Easy-to-Deploy Solutions

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Religious Institutions | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about Verkada?**

We started with Verkada security cameras and have since expanded to the Guest check-in system, Environmental sensor, and are strongly considering the door access system for future expansion. More than anything, Verkada just works. Everything comes in fantastic packaging with everything you need. Scan the QR code, connect to the internet, and you're done. The web portal is amazing and makes sharing camera access with staff super simple. We can even send a link to people that need temporary access like police/security we have onsite for special events. The leap from our previous on-premises camera solution is enormous, and we could not be happier. It is not the cheapest product on the market, but it is well worth the investment.

**What do you dislike about Verkada?**

The simplicity can lead to limited customization options for some things. Most recently, we started using the Guest system. The name tags layout is set by Verkada with no other options.  It makes things easy, but there are some things we would enjoy slightly more control over. That being said, another great positive of Verkada is the ongoing support. We can submit feature requests, and all the products are continuously receiving substantial updates that continue to increase the value of our investment in the platform.

**What problems is Verkada solving and how is that benefiting you?**

Cloud camera access was one of our biggest requirements, and finding a system that is built around that has been wonderful. We were also ready to make the transition away from Hikvision, particularly with the potential for further governmental restrictions around that brand. Verkada is an amazing tech company with fantastic US-based support, and has solved problems we did not realize we had after so many years of using traditional solutions.

**Official Response from Team:**

> It's so great to hear that you started with cameras, and expanded into environmental sensors and visitor management as we've introduced them as product lines.

We are always striving to improve our offerings with the feedback we get. Thank you so much for taking the time!

  ### 17. Easy to implement enterprise camera system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Verkada?**

The process of installation was very simple. Just plug the camera into your network and quickly configure the Verkada Command portal. We were able to see all of our camera's in a matter of minutes.

**What do you dislike about Verkada?**

The downsides are you will pay a license fee every couple of years to use the portal, but the hardware has a 10 year warranty and is well worth the continued cost for monitoring your environment.

**What problems is Verkada solving and how is that benefiting you?**

We need to monitor the interior and exterior of our commercial warehouse building. This camera system from Verkada helps us see problems as they may arise and provide video after the fact if it is needed. Also able to track people that should not be in and around the building with automated alerts.

**Official Response from Team:**

> Thank you for sharing your use case and review with us! Glad to hear that deployment only took a few minutes, and about the ways Verkada has helped secure your warehouses. Our solution is always evolving, so we hope you'll continue to find value in what's new!

We appreciate you being a Verkada customer!

  ### 18. Verkada Cameras, Access Control and Alarms

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Verkada?**

Verkada has been a great success story for us.  We began using Verkada in 2018 soon after they began offering the cameras publically.  We have expanded to the use of access control and security systems.  Verkada has been innovative in what they have released and has been responsive to suggestions we have made.

**What do you dislike about Verkada?**

We have not found any downsides.  The systems are well thought out and contain great features.  The few issues we have had have been resolved quickly by Verkada.

**What problems is Verkada solving and how is that benefiting you?**

We began using Verkada for cloud-managed cameras.  We have since expanded to physical access control and security alarms.  Cloud management of all of these systems has allowed us to free up administrators for other tasks.  The systems have also provided better experiences for end users who need to access the systems.

**Official Response from Team:**

> We're humbled and honored that you have been with us since 2018, starting with cameras and expanding to access control. So great to hear that Verkada has been able to free up your team's time and result in better end user experiences.

We strive to keep improving to meet our customers' needs, thank you so much for evolving with us!

  ### 19. We are fully invested in the Verkada ecosystem because of its reliability and simplicity.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Legal Services | Enterprise (> 1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Verkada?**

Ease of installation. 

Our previous systems required complex network isolation, static IPs, on-prem managed servers and device firmware update schedules. 

With Verkada I simply plug the devices into a flat POE switch and call it a day.

**What do you dislike about Verkada?**

I've had a few pieces of equipment arrive unresponsive, but support is always quick to send out replacement hardware after a quick online chat session. The process is simple and the 10-year warranty is great.

**What problems is Verkada solving and how is that benefiting you?**

Verkada allowed me to unify the patchwork of various security products across our 29 nation-wide offices.  

We started with cameras, but have since deployed temperature sensors, access control and panic button systems. 

Having all of our remote offices in one single environment has given us never before see insight and management of our security and engineering operations.

**Official Response from Team:**

> Thank you so much for your review! Happy to hear that the installation was smooth and simple, and the support issues were quickly resolved. That's exactly what we strive for!

Appreciate you taking the time, we hope you continue to love the reliability and simplicity of our solution. Feel free to reach out anytime!

  ### 20. Excellent experience from demo to after purchasing.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Estill F. | Technology Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2022

**What do you like best about Verkada?**

There is not one thing that is the best.  From initially demoing the equipment all the way through the purchasing, Verkada reps were there every step of the way.

**What do you dislike about Verkada?**

This is not a dislike that would sway us from purchasing the product, but there is no bulk setup for the environmental sensors.  We had to set the alerts up on each sensor.  Verkada has this feedback and is working to implement (another thing to really like about them!)

**What problems is Verkada solving and how is that benefiting you?**

We started out with environmental sensors to address vaping.  The sensors have been working great.  The cameras have been a welcomed addition to give us more visibility.

**Official Response from Team:**

> Hi Estill, we really appreciate your constructive feedback!

That's great to hear the sensors have been effective for your organization to address vaping. Thank you so much for taking the time to leave a review!

  ### 21. Easy to use system

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Enterprise (> 1000 emp.)

**Reviewed Date:** October 28, 2022

**What do you like best about Verkada?**

The system was easy to implement and took very little effort to get users onboarded and comfortable.

**What do you dislike about Verkada?**

Pricing. Both license and hardware costs are significant when compared to other products and competitors. As a customer, I definitely have some work to justify the expense even if I do love the product.

**What problems is Verkada solving and how is that benefiting you?**

Getting non-technical users the access that they need with a well-developed solution.

  ### 22. Great product, outstanding service

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2022

**What do you like best about Verkada?**

Verkada is a well-designed product with excellent integration.

**What do you dislike about Verkada?**

We haven't discovered a downside to any aspect of the Verkada product line.

**What problems is Verkada solving and how is that benefiting you?**

We are undergoing a substantial security upgrade that exceeds anything we have ever had in the past.

  ### 23. Great for Schools

**Rating:** 5.0/5.0 stars

**Reviewed by:** John L. | Director of Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** September 10, 2022

**What do you like best about Verkada?**

The ease of use, installation, cloud backups, and low maintenance.

**What do you dislike about Verkada?**

Our installer was terrible. They are so easy to install we should have just done it ourself.

**What problems is Verkada solving and how is that benefiting you?**

We didn't want to mess with a local video servier. Verkada takes care of that and provides cloud backups

  ### 24. Amazingly awesome support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julia S. | Director of Safety & Security, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 11, 2022

**What do you like best about Verkada?**

The support along with the product. Ever

**What do you dislike about Verkada?**

I have not found anything or any aspect I am disappointed with.

**What problems is Verkada solving and how is that benefiting you?**

I was in need of cameras and door access. They have provided answers to every issue and problem I have had.

**Official Response from Team:**

> Thank you so much for taking the time to leave a review, Julia!

  ### 25. We love Verkada!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Verkada?**

We used to have a stand-alone DVR - no alerting.  Verkada alerts so we only focus on those and we know what is going on now in our environment.

**What do you dislike about Verkada?**

The only think we have disliked, is that sometimes a camera is slow to show the live stream.  Otherwise, we don't have anything we dislike.

**What problems is Verkada solving and how is that benefiting you?**

Alerting when movement is detected after hours.  Being able to use BlueTooth on our phones for door access.  Security in our parking lot!

  ### 26. Great Equipment, easy to search and find recordings of security footage

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jeremy W. | Safety Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2022

**What do you like best about Verkada?**

Ease of use of the website, setting up alerts that free keeps are yards and offices secure.

**What do you dislike about Verkada?**

I have found no issues that have not been resolved with support

**What problems is Verkada solving and how is that benefiting you?**

Cloud base camera system that is accessed over several platforms

  ### 27. Verkada

**Rating:** 5.0/5.0 stars

**Reviewed by:** Mark M. | C, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Verkada?**

Robust  management, easy installation. Excellent features.

**What do you dislike about Verkada?**

Sometimes, the access to the camera feed is slow.

**What problems is Verkada solving and how is that benefiting you?**

I don't need to have any additional equipment except for the cameras and sensors. This is a game changer.

  ### 28. Practical Easy to Use and best of all No NVR

**Rating:** 5.0/5.0 stars

**Reviewed by:** Robert W. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Verkada?**

Good Tech
No NVR
Cloud Based
Easy to Use
Really good quality cameras

**What do you dislike about Verkada?**

We like every things about Verkada so far so nothing negative to report.

**What problems is Verkada solving and how is that benefiting you?**

Reduce the incidence of vaping on campus

  ### 29. Excelent cameras and sensors

**Rating:** 5.0/5.0 stars

**Reviewed by:** Igor M. | CEO, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about Verkada?**

Verkada's team was very fast in replying and quoting the cameras and sensors for us
Also, gave us great discounts to try out new lines of products

**What do you dislike about Verkada?**

So far, only the app options are a little limited

**What problems is Verkada solving and how is that benefiting you?**

Managing and monitoring our companies sites

**Official Response from Team:**

> Hi Igor! So glad to hear, thank you for sharing your review. Your feedback helps us continue to improve our product and mobile app experience - appreciate you taking the time!

  ### 30. Amazing Camera's

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Food Production | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Verkada?**

I enjoy the ease of use of this product and the fact that I can set up a camera in less than 10 minutes is bar none to others.

**What do you dislike about Verkada?**

The only issue I have is the product licensing for the camera as this is a recurring cost versus a traditional system.

**What problems is Verkada solving and how is that benefiting you?**

The Verkada system resolved our ongoing issue of camera dropouts/ poor quality that we received from our other service.

  ### 31. Great Support and Cameras

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dave G. | Vice President Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Verkada?**

Clearly help you design and give you the  best camera options

**What do you dislike about Verkada?**

No one ever likes the price but it is worth the money

**What problems is Verkada solving and how is that benefiting you?**

The cameras really help us deter theft

  ### 32. EASY EXPERIENCE EVER

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 18, 2022

**What do you like best about Verkada?**

The rep. was extremely helpful (Noah Perets) and answered all our questions.  He was very knowledgeable about the cameras.  Other companies had no idea of what we were looking for in our detention center security issues.

**What do you dislike about Verkada?**

Absolutely nothing!!!!!!!!!  Everything is working as demonstrated in the buying process. I don't believe there is anything I'd change.  No improvements are recommended on our end!!

**What problems is Verkada solving and how is that benefiting you?**

The clarity of the Verkada cameras is amazing.  It allows so much better viewing of our units.  This allows staff to be more alert and sufficient in their job duties.

**Official Response from Team:**

> Thank you for taking the time to leave a review! It's great to hear that our products have helped encourage productivity and enhance safety in your detention centers. We are always striving to be better, so if you have any product feedback feel free to reach out to us.

  ### 33. Super easy and intuitive software.

**Rating:** 5.0/5.0 stars

**Reviewed by:** David B. | Operations Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Verkada?**

The software is very easy to use. The app makes access quick and simple.

**What do you dislike about Verkada?**

Device registration was a bit challenging.

**What problems is Verkada solving and how is that benefiting you?**

We have 24/7 visibility around our facility.

  ### 34. Verkada x JD Sports Canada

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.)

**Reviewed Date:** July 21, 2022

**What do you like best about Verkada?**

The people, hardware and technology are best in the market.  Total wow factory when considering a partner in this space.

**What do you dislike about Verkada?**

Can't think of anything, so far we rolled out to all stores in Canada with no downsides.

**What problems is Verkada solving and how is that benefiting you?**

Verkada is providing a solution that allows for quick and secure information gathering that allows the business to react quickly with limited risk.

  ### 35. Cool Cameras and software if you can get them installed

**Rating:** 3.0/5.0 stars

**Reviewed by:** Michael W. | Director Program Operations, Mid-Market (51-1000 emp.)

**Reviewed Date:** July 08, 2022

**What do you like best about Verkada?**

Camera Quality and Software capabilities

**What do you dislike about Verkada?**

Getting them installed is an ongoing nightmare. We purchased them over a month ago and are still waiting on the installation

**Recommendations to others considering Verkada:**

Make sure you have your installation dates locked in concrete and part of the sales contract

**What problems is Verkada solving and how is that benefiting you?**

Not solving any problems since they're still in their boxes waiting on an installation crew for over a month

**Official Response from Team:**

> Hi there! We are so sorry to hear you're having issues getting the devices installed. We've love to learn more on the details behind the partner installation experience. If you haven't already, please escalate this issue to your Verkada account representative or contact us at 888-829-0668 so we can help you mitigate issues with your partner.

  ### 36. Best Cameras

**Rating:** 5.0/5.0 stars

**Reviewed by:** Joseph L. | EVP, Operations, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Verkada?**

veranda is the best system to date with the easiest use. its a 1 login for all 5 different systems. we can add and remove people from the system in 2 clicks

**What do you dislike about Verkada?**

there is really nothing to talk about verkada it all works 100%

**What problems is Verkada solving and how is that benefiting you?**

single login

  ### 37. Highly recommend all of Verkada's products.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about Verkada?**

Fantastic hardware, software, analytics and ease of use.

**What do you dislike about Verkada?**

There is very little to dislike about Verkada.  Their products are great and their staff is friendly and extremely helpful.

**What problems is Verkada solving and how is that benefiting you?**

We have gone from the 19th century into the 21st century security-wise by utilizing Verkada's cutting-edge technology.

  ### 38. Verkada has been very responsive, helpful, and knowledgable

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt H. | Principal, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 07, 2022

**What do you like best about Verkada?**

Customer service and the ease of use of the platform

**What do you dislike about Verkada?**

I've had a great experience.  No complaints

**What problems is Verkada solving and how is that benefiting you?**

Vaping in the bathrooms.  Our issues have been dramatically reduced

**Official Response from Team:**

> Hi Matt, it's great to hear that Verkada has been effective in helping detect and reduce vaping in bathrooms. 

Appreciate your feedback, and thank you for taking the time to share your experience with us!

  ### 39. Excellent Product and Support Team

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Enterprise (> 1000 emp.)

**Reviewed Date:** August 12, 2022

**What do you like best about Verkada?**

Set up our online portal and you need

**What do you dislike about Verkada?**

That we don't need more cameras and you need

**What problems is Verkada solving and how is that benefiting you?**

Easy to use, always accessible with the cloud portal, easy to share footage

  ### 40. Verkada experience

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Maritime | Enterprise (> 1000 emp.)

**Reviewed Date:** August 24, 2022

**What do you like best about Verkada?**

Use of Artificial intelligence  technology

**What do you dislike about Verkada?**

It seems that before installation response to questions slowed down

**What problems is Verkada solving and how is that benefiting you?**

Continous surveillance

  ### 41. Verkada

**Rating:** 4.0/5.0 stars

**Reviewed by:** Patrick D. | Project Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** January 27, 2020

**What do you like best about Verkada?**

Verkada has a ton of built-in easy-to-use features that makes video surveillance simple. I like that I can create unique users for each team member.

**What do you dislike about Verkada?**

I've yet to find a feature that I need that Verkada does not offer. Camera setup is super quick! Instructions are simple and the process is well laid out.

**Recommendations to others considering Verkada:**

So far, Verkada has been great! I would definitely suggest giving their 30-day trial a test to see how Verkada can work for you.

**What problems is Verkada solving and how is that benefiting you?**

On-site video surveillance for multiple sites across the province. Verkada provides an always-online interface that allows us to monitor trends, access logs, and management reports.

**Official Response from Team:**

> Hi Patrick, we really appreciate you taking the time to leave such a thoughtful review! Happy to hear that Verkada has been able to simplify security management for you and your team.

Thank you so much for your feedback, and we hope you continue to love the new feature releases!


## Verkada Discussions
  - [What is Verkada used for?](https://www.g2.com/discussions/what-is-verkada-used-for) - 1 comment

- [View Verkada pricing details and edition comparison](https://www.g2.com/products/verkada/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-07-14+08%3A32%3A56+-0500&secure%5Bsession_id%5D=387d1e3b-00af-456b-abb0-c97b2097eb74&secure%5Btoken%5D=9993183fd40db40f12463606090483b7f8d21cedec5dec3c33b7ac9bd1fed52c&format=llm_user)

## Verkada Features
**Setup**
- Turnkey
- Integrations

**Access**
- Storage
- Alerts
- Video Access
- Security
- Dashboard
- Analytics
- Collaboration

**Video Intelligence**
- AI-Based Search
- Object Detection

## Top Verkada Alternatives
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