--- title: Verkada Reviews meta\_title: 'Verkada Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 141 reviews by the users' company size, role or industry to find out how Verkada works for a business like yours. aggregate\_rating: rating\_value: 4.7 review\_count: 141 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Vertical Industry url: https://www.g2.com/categories/vertical-industry --- ### Verkada Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users appreciate the **ease of use** of Verkada, finding it efficient and straightforward to operate after initial setup. [(30 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134383&qs=pros-and-cons#reviews) Users appreciate the **excellent customer support** of Verkada, highlighting 24/7 assistance and effective service. [(13 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138884&qs=pros-and-cons#reviews) Users praise the **reliable integration** of Verkada with third-party apps and the quality of its cameras. [(13 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138672&qs=pros-and-cons#reviews) Users value the **ease of integration** with Verkada, enhancing their experience and security capabilities effectively. [(8 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1137691&qs=pros-and-cons#reviews) Users value the **simple interface** of Verkada, finding it easy to use on both app and computer. [(8 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134317&qs=pros-and-cons#reviews) Users find Verkada to be **expensive** , which limits budgeting and implementation for organizations like non-profits. [(15 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138642&qs=pros-and-cons#reviews) Users experience **access issues** with Verkada, including a lack of IP filters and software update complications. [(4 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270129&qs=pros-and-cons#reviews) Users report significant **connectivity issues** with Verkada, impacting bandwidth and causing equipment reliability concerns. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2269995&qs=pros-and-cons#reviews) Users report **inaccurate detection** issues, such as tailgating and “unknown user” errors, affecting system reliability. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270304&qs=pros-and-cons#reviews) Users are frustrated by **missing features** , including an IP filter and better control over software updates. [(3 mentions)](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270011&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Verkada ##### 1. Ease of Use Users appreciate the **ease of use** of Verkada, finding it efficient and straightforward to operate after initial setup. [ See 30 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134383&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 4.0/5 "High-Quality Video, Bandwidth Challenges" What do you like about Verkada? I love the quality of the camera footage with Verkada. You can zoom in and still have a high level of detail without it getting distorted or fuzzy. Th ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you like about Verkada? It is easy to use for regular users and to set up user permissions. ##### 2. Customer Support Users appreciate the **excellent customer support** of Verkada, highlighting 24/7 assistance and effective service. [ See 13 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138884&qs=pros-and-cons#reviews) See Related User Reviews ![Michael E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Michael E.") ME Michael E. Enterprise (\> 1000 emp.) 5.0/5 "Very easy" What do you like about Verkada? easy to use and implement alonly with great customer support ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Products and great customer support" What do you like about Verkada? Verkada is easy to use and their support is even better. ##### 3. Features Users praise the **reliable integration** of Verkada with third-party apps and the quality of its cameras. [ See 13 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138672&qs=pros-and-cons#reviews) See Related User Reviews JR Joe R. Mid-Market (51-1000 emp.) 5.0/5 "User friendly" What do you like about Verkada? The cameras and integration with other 3rd party apps. AM Angela M. Mid-Market (51-1000 emp.) 5.0/5 "Fast response and easy to use platform for all employee levels." What do you like about Verkada? Platform has everything in one place. Makes investigation and inspections a breeze with no deficiencies. ##### 4. Integrations Users value the **ease of integration** with Verkada, enhancing their experience and security capabilities effectively. [ See 8 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1137691&qs=pros-and-cons#reviews) See Related User Reviews JR Joe R. Mid-Market (51-1000 emp.) 5.0/5 "User friendly" What do you like about Verkada? The cameras and integration with other 3rd party apps. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 4.5/5 "Great products with a helpful support team" What do you like about Verkada? Seamless integration, multiple use cases ##### 5. Simple Users value the **simple interface** of Verkada, finding it easy to use on both app and computer. [ See 8 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1134317&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you like about Verkada? It is easy to use for regular users and to set up user permissions. ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Product" What do you like about Verkada? Support is really good! Their product works and easy to train people who are using the user side of it. ### 5 Cons or Disadvantages of Verkada ##### 1. Expensive Users find Verkada to be **expensive** , which limits budgeting and implementation for organizations like non-profits. [ See 15 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=1138642&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 5.0/5 "Great Product" What do you dislike about Verkada? Its expensive, I understand why but it does limit us to an extent. ![alexander p.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "alexander p.") AP alexander p. Enterprise (\> 1000 emp.) 4.5/5 "Easy to use and configure, and powerful tools to support safety" What do you dislike about Verkada? The licensing costs are very high, for a non-profit organization. Licesnsing makes it hard to budget for implementing Verkada when certain programs ca ##### 2. Access Issues Users experience **access issues** with Verkada, including a lack of IP filters and software update complications. [ See 4 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270129&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you dislike about Verkada? Doesn't have an IP filter for accessing it ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Mid-Market (51-1000 emp.) 4.5/5 "Streamlined and user friendly" What do you dislike about Verkada? It could benefit with easier access to some administrative sections ##### 3. Connectivity Issues Users report significant **connectivity issues** with Verkada, impacting bandwidth and causing equipment reliability concerns. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2269995&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") G Verified User Small-Business (50 or fewer emp.) 4.0/5 "High-Quality Video, Bandwidth Challenges" What do you dislike about Verkada? The biggest downside is that it takes an enormous toll on our bandwidth over the network. I would almost recommend putting the cameras on a separate n ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") A Verified User Enterprise (\> 1000 emp.) 5.0/5 "Streamlined and intuitive" What do you dislike about Verkada? Occasional downtimes negatively affect our ability to remain vigilant. At times, the panic buttons also go offline, which makes us less confident that ##### 4. Inaccurate Detection Users report **inaccurate detection** issues, such as tailgating and “unknown user” errors, affecting system reliability. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270304&qs=pros-and-cons#reviews) See Related User Reviews LT Lis T. Enterprise (\> 1000 emp.) 5.0/5 "6 locations full of Verkada products" What do you dislike about Verkada? I’ve had two issues that I can think of off the top of my head. One being that ‘tailgating’ is found even if the users coming thru the door both scan ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Enterprise (\> 1000 emp.) 5.0/5 "Verkada is intuitive, advanced, and user friendly" What do you dislike about Verkada? There really isn't much I can say that I dislike. Reporting around Alarms has caused a minor inconvenience ##### 5. Missing Features Users are frustrated by **missing features** , including an IP filter and better control over software updates. [ See 3 mentions ](https://www.g2.com/products/verkada/reviews?filters%5Bsentiment_snippet%5D=2270011&qs=pros-and-cons#reviews) See Related User Reviews ![Giovanni P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Giovanni P.") GP Giovanni P. Mid-Market (51-1000 emp.) 4.0/5 "Good Camera software" What do you dislike about Verkada? Doesn't have an IP filter for accessing it LT Lis T. Enterprise (\> 1000 emp.) 5.0/5 "6 locations full of Verkada products" What do you dislike about Verkada? I’ve had two issues that I can think of off the top of my head. One being that ‘tailgating’ is found even if the users coming thru the door both scan ![Verified User in Hospitality](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Hospitality") UH Verified User in Hospitality Mid-Market (51-1000 emp.) 3/26/2024 "Excellent Service and Cameras" 5/5 What do you like best about Verkada? The system is incredibly easy to use. The clarity of the pictures is awesome Review collected by and hosted on G2.com. What do you dislike about Verkada? Having to use another company to actually have the cameras installed. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? The cameras are clear and get better angles then our previous cameras. It has help us when giving footage to the police. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Joel A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Joel A.") JA Joel A. Mid-Market (51-1000 emp.) 1/4/2024 "Verkada the Cameras that work for Medium to large businesses." 4.5/5 What do you like best about Verkada? High quality durable cameras with excellent Customer service Review collected by and hosted on G2.com. What do you dislike about Verkada? A bit pricy, but the customer service and quality really sells the service. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? the cameras work great and really gives us insite for all of our locations. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Heidi S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Heidi S.") HS Heidi S. Mid-Market (51-1000 emp.) 5/30/2023 "Great Products and Service" 5/5 What do you like best about Verkada? I love being able to view our camera feeds from anywhere. It is so nice to be able to pull up my Verkada app and check the status of our campus. Review collected by and hosted on G2.com. What do you dislike about Verkada? The embedded live feed must be refreshed every so often. I understand why but my end users complain about this. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Verkada cameras give an entire overview of our campus. Review collected by and hosted on G2.com. Show More 10/24/2023 Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Chandler W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Chandler W.") CW Chandler W. Facilities & Equipment Coordinator Enterprise (\> 1000 emp.) 2/5/2024 "Untrustworthy" 0/5 What do you like best about Verkada? This will not receive business from any of our 75+ locations Review collected by and hosted on G2.com. What do you dislike about Verkada? The called our locations under false pretenses say that per upper level management they were to use Verkada, when in fact they'd never even spoken to us. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? This business will never be receiving our business Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sambit M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sambit M.") SM Sambit M. Lead Software Engineer Mid-Market (51-1000 emp.) 3/19/2024 "Video Security" 3.5/5 What do you like best about Verkada? It offers multiple products powered by AI. Review collected by and hosted on G2.com. What do you dislike about Verkada? Slighlty over price while coparing similar product in market. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Enhance enterprise security capabilities and compliance need fulfilment . Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite ![Scott A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Scott A.") SA Scott A. Small-Business (50 or fewer emp.) 4/19/2023 "An absolute dream" 5/5 What do you like best about Verkada? Verkada has been wonderful in so many ways during this purchase experience. Not only did they provide me with all the information about the latest tech and trends in the project field (environmental sensors and camera integration), but they were able to get the products to me faster than most these days--what with shortages and shipping issues. The products are high-quality, easy to install, a breeze to integrate, and work wonderfully. Working with Verkada has been an absolute dream. Review collected by and hosted on G2.com. What do you dislike about Verkada? There really is not much that I can say about Verkada that is negative. My only complaint would have to be about the price of the products and licenses. That is a hard pill to swallow for a small school district like ours and we tend to have to rely on grants in order to be able to even come close to affording the offerings from Verkada. Then again, as the saying goes, "you get what you pay for" and Verkada delivers. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Verkada is providing us with video and environmental surveillance for our school district. This has allowed up to track, monitor, and maintain safety in our schools. There have been several instances that the products have brought to our attention already so that we were able to mitigate any potential issues that could arise from the events. Review collected by and hosted on G2.com. Show More 4/19/2024 Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Ben L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ben L.") BL Ben L. Mid-Market (51-1000 emp.) 6/13/2023 "Verkda install" 5/5 What do you like best about Verkada? I like the matric that works with the cameras and vape sensors. I enjoy how well they work. Also, Antwon was a lot of help setting up all the equipment we used. I would recommend the product to others. Review collected by and hosted on G2.com. What do you dislike about Verkada? THE PRICE. I would say the price makes it hard to get more camera but they work really well. I would also say the access control is expensive also. The install seems to be fair. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? It solves the problem of blind spots on campus and not needing as much support in sure areas. I also like the fact that they work with me to find solutions for alarms and other spaces. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign KN Kevin N. Director of Information Technology Mid-Market (51-1000 emp.) 3/21/2023 "Great Surveillance Cameras and Interface - Terrible Access Control reporting and Service after Sale" 2.5/5 What do you like best about Verkada? Their surveillance cameras and the interface are fantastic. We purchased the cameras after looking at a few options and we were very pleased with the purchase process, ease of installation (POE) and the Verkada Command interface for the cameras. We liked them so much that we converted a relatively new access control system over to Verkada. Review collected by and hosted on G2.com. What do you dislike about Verkada? The company seems unwilling to focus resources on making changes for existing customers. They used to be fantastic about feature requests and assisting the user, but they seem to now only want to create new products and make sales. Support is critical to the long-term survival of a company, and Verkada, in my opinion, is now missing that vital piece. Second, their reporting is awful. Getting audit logs, filtering users by division, etc. are all either extremely cumbersome or just not possible at all. For a security company, these are MUST HAVES. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? We use Verkada for both Surveillance and Access control. Having both products allows us to use the Verkada Command interface to manage both areas in an integrated manner. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Nick G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Nick G.") NG Nick G. Museum Operations Manager Small-Business (50 or fewer emp.) 8/17/2023 "Great experience with Verkada" 5/5 What do you like best about Verkada? Verkada takes the guess work out of the equation and makes their products easy to use. Review collected by and hosted on G2.com. What do you dislike about Verkada? The licensing fees are a bit of a hurdle but this is now a norm in the industry. Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Our Board of Directors required us to install an alarm system as we were near completion of construction. We needed a solution with a light footprint that we could get installed fast. Verkada met both of these demands. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 Gives Campaign ![Verified User in Dairy](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Dairy") AD Verified User in Dairy Small-Business (50 or fewer emp.) 3/29/2024 "Very good products" 3.5/5 What do you like best about Verkada? Easy to install and manage helped lot in my work Review collected by and hosted on G2.com. What do you dislike about Verkada? Pricing is a bit expensive but still mandatory Review collected by and hosted on G2.com. What problems is Verkada solving and how is that benefiting you? Providing secure environment for company Review collected by and hosted on G2.com. 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