--- title: Verizon Healthcare IT Solutions Reviews meta_title: 'Verizon Healthcare IT Solutions Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Verizon Healthcare IT Solutions works for a business like yours. aggregate_rating: rating_value: 3.1 review_count: 12 scale: '5' date_modified: '2026-08-04' parent_category: name: Health Care Operations url: https://www.g2.com/categories/health-care-operations --- # Verizon Healthcare IT Solutions Reviews **Vendor:** Verizon **Category:** [Clinical Communication and Collaboration Software](https://www.g2.com/categories/clinical-communication-and-collaboration) **Average Rating:** 3.1/5.0 **Total Reviews:** 12 ## About Verizon Healthcare IT Solutions Verizon Universal Identity Services provide a SaaS-based identity ecosystem for healthcare professionals with high-assurance medical identity credentials. ## Verizon Healthcare IT Solutions Reviews ### 1. Easy to setup and easy to use **Rating:** 5.0/5.0 stars **Reviewed by:** Eduardo N. | Technical Support Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** July 04, 2023 **What do you like best about Verizon Healthcare IT Solutions?** I like the overall setup of Verizon Healthcare Solutions. The initial setup and the menu UI is easy to use and effective **What do you dislike about Verizon Healthcare IT Solutions?** No complaints honestlly. Perhaps a improvement would be to compare competitor prices when it comes to Healthcare prices **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** Over manage my personal Healthcare solutions and help provide understanding in setting up Healthcare ### 2. Awesome software **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2019 **What do you like best about Verizon Healthcare IT Solutions?** Easy to use! Captures what we need to deliver best outcomes **What do you dislike about Verizon Healthcare IT Solutions?** Nothing at this point as we are in a trial period **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** Billing made easier ### 3. No real issues to complain about **Rating:** 5.0/5.0 stars **Reviewed by:** Leia S. | Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2018 **What do you like best about Verizon Healthcare IT Solutions?** I like that the application is quick to respond, meaning it opens immediately, even after my PC is just connected to Wifi/booted up. There is no lag, delay, or freezing I've experienced. **What do you dislike about Verizon Healthcare IT Solutions?** No complaints. This is not a daily used application for me, only when I work remote **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** I am able to work remote and access the network anywhere that I have my work PC. ### 4. Great service **Rating:** 4.0/5.0 stars **Reviewed by:** Ken B. | Producer/CEO/Talent, Small-Business (50 or fewer emp.) **Reviewed Date:** November 08, 2017 **What do you like best about Verizon Healthcare IT Solutions?** The speed the network performed while signing in was fast, security was and is a must to run the business **What do you dislike about Verizon Healthcare IT Solutions?** There was nothing to dislike, updates handled many early issues **Recommendations to others considering Verizon Healthcare IT Solutions:** I would recommend Verizon Universal Identity Service to those who need quality authentication and top notch security **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** The company I ran point for at the time identified a few minor bugs (unable to create certain docs) on the tablets they used in the field, but they were corrected in the next update. ### 5. Good service **Rating:** 4.0/5.0 stars **Reviewed by:** Alicyn G. | Front Desk Coordinator, Commercial Real Estate, Mid-Market (51-1000 emp.) **Reviewed Date:** October 24, 2017 **What do you like best about Verizon Healthcare IT Solutions?** They have exceptional customer service for their products. I have used their online help as well and everyone is always informatve and helpful with the products and services. **What do you dislike about Verizon Healthcare IT Solutions?** Verizon is expensive. Not within a lot of peoples budgets. **Recommendations to others considering Verizon Healthcare IT Solutions:** If you compare their product to others, you will find that they are worth the cost to have your identity secure and the exceptional customer service that comes with it. **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** My identity is safe and i have some peace of mind whenever i am working with them. ### 6. still not over their union busting **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Research | Small-Business (50 or fewer emp.) **Reviewed Date:** January 10, 2018 **What do you like best about Verizon Healthcare IT Solutions?** This product is ok, but runs slowly and is pricey for what you get **What do you dislike about Verizon Healthcare IT Solutions?** This company is known for abusing workers' rights, union busting and generally being icky to its workforce. Not worth it. **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** None-this is cumbersome and difficult to use and does not fit our organization's commitment to ethical business ractices ### 7. Union Busting and a Bad Product **Rating:** 0.5/5.0 stars **Reviewed by:** Verified User in Writing and Editing | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2018 **What do you like best about Verizon Healthcare IT Solutions?** When the interface is working, its easy to use. But it is not often working. **What do you dislike about Verizon Healthcare IT Solutions?** Lack of transparency between platforms, Verizon's persistent union busting and poor treatment of workers, as well as poor customer service **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** branding, communications ### 8. Mordern and helpful. **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Enterprise (> 1000 emp.) **Reviewed Date:** October 30, 2017 **What do you like best about Verizon Healthcare IT Solutions?** Easy to use, user friendly, popular and easily identifiable **What do you dislike about Verizon Healthcare IT Solutions?** Takes some time getting used to but once you learn the system, it becomes second nature. **Recommendations to others considering Verizon Healthcare IT Solutions:** Give it a try. It can be really helpful for your agency. While it takes some practice, it becomes really easy to use. **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** Easier patient handling. ### 9. It works... **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** November 29, 2017 **What do you like best about Verizon Healthcare IT Solutions?** Reliability is the quality of being trustworthy or performing consistently well. **What do you dislike about Verizon Healthcare IT Solutions?** Can be advanced/complicated. With the complex software being from Verizon, I could partly understand that. **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** Every business needs security and reliability, which both are solved with this service. ### 10. Not a great interface **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Construction | Mid-Market (51-1000 emp.) **Reviewed Date:** May 10, 2016 **What do you like best about Verizon Healthcare IT Solutions?** The fact that this software is developed by a mobile carrier makes it easy for use on a smart phone. People typically spend more time on their smart phones and hence, this is a convenient feature to use. While browsing websites, it is easy to integrate passwords in the software and keep it all organized. As long as the company keeps using Verizon services, this is a great app (since in addition to the fast Verizon network, this is a great service app to have). **What do you dislike about Verizon Healthcare IT Solutions?** The interface is not very friendly. It is easy to add passwords, but to edit, remove or customize preferences is not very straight-forward. At some point, it becomes annoying that the software asks for remembering passwords. It would be more beneficial to allow the user to make the choice of whether he or she would like to save passwords or not. Another big disadvantage is that the service is tied to Verizon. If I switch from Verizon to another phone carrier service, I am not sure how reliable is it to use the software on another carrier's network or phone device. **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** The software helps the business operations by keeping all the business software passwords organized and in one application. Companies that use Verizon for their phone service find it more convenient since the software easily integrates into the Verizon service. The fact that the software is installed on Verizon phones, decreases a lot of concerns on security. ### 11. Verizon Universal ID Service **Rating:** 2.0/5.0 stars **Reviewed by:** Verified User in Aviation & Aerospace | Enterprise (> 1000 emp.) **Reviewed Date:** June 09, 2016 **What do you like best about Verizon Healthcare IT Solutions?** They do provide a support system for you to use in case of emergencies, however this is the only piece I would consider when looking at its positives. **What do you dislike about Verizon Healthcare IT Solutions?** The long wait time when the customer is in an emergency has created many employees stress and anxiety as the issues they have been calling about have been serious, need-to-know now issues. **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** We are solving no business problems at this time, but rather this was an opportunity for people to be spared future problems. ### 12. Review Identity **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 09, 2016 **What do you like best about Verizon Healthcare IT Solutions?** Link to verizon account is nice. Other features are ok. **What do you dislike about Verizon Healthcare IT Solutions?** Rather poor design, terrible user interface. **Recommendations to others considering Verizon Healthcare IT Solutions:** Use this if for some reason you can't use other authentication services such as Google Authenticator. No real reason to use otherwise. **What problems is Verizon Healthcare IT Solutions solving and how is that benefiting you?** Using as personal authenticator tool. ## Verizon Healthcare IT Solutions Discussions - [What is Verizon Healthcare IT Solutions used for?](https://www.g2.com/discussions/what-is-verizon-healthcare-it-solutions-used-for) - [View Verizon Healthcare IT Solutions pricing details and edition comparison](https://www.g2.com/products/verizon-healthcare-it-solutions/reviews?section=pricing&secure%5Bexpires_at%5D=2026-08-05+20%3A06%3A44+-0500&secure%5Bsession_id%5D=d6ac36bf-de9a-4e30-b8e3-21180102222c&secure%5Btoken%5D=5e65edbe34672275e5409ca2e27184f051cc4b9cb0d7070bf6fc5f67ac1d87de&format=llm_user) ## Verizon Healthcare IT Solutions Features **Collaboration** - Modules - Scheduling - Reporting **Communication** - Security - Health Care Messages - Alarms - Messaging - Telephone - Notifications **Patient Management** - Staff Scheduling - Patient Retention - CDI (Clinical Document Improvement) **Operations** - Correspondance Variety - Data Sharing - Cross Platform Support - Routing - Health Care IT Integration - Analytics and Reporting - Messaging Security ## Top Verizon Healthcare IT Solutions Alternatives - [ModMed](https://www.g2.com/products/modmed/reviews) - 4.5/5.0 (362 reviews) - [Everbridge 360 (Critical Event Management)](https://www.g2.com/products/everbridge-360-critical-event-management/reviews) - 4.5/5.0 (353 reviews) - [OnPage](https://www.g2.com/products/onpage/reviews) - 4.3/5.0 (306 reviews)