---
title: Arctera Enterprise Vault Reviews
meta_title: 'Arctera Enterprise Vault Reviews 2026: Details, Pricing, & Features |
  G2'
meta_description: Filter 16 reviews by the users' company size, role or industry to
  find out how Arctera Enterprise Vault works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 16
  scale: '5'
date_modified: '2026-07-07'
parent_category:
  name: IT Management
  url: https://www.g2.com/categories/it-management
---

# Arctera Enterprise Vault Reviews
**Vendor:** Arctera  
**Category:** [Enterprise Information Archiving Software](https://www.g2.com/categories/enterprise-information-archiving)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 16
## About Arctera Enterprise Vault
Veritas Enterprise Vault is designed to help automate retention management, classification and supervision, while simplifying search and eDiscovery over unstructured data.




## Arctera Enterprise Vault Reviews
  ### 1. Enterprise Vault:  - Automated Data Retention

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Banking | Enterprise (> 1000 emp.)

**Reviewed Date:** July 15, 2019

**What do you like best about Arctera Enterprise Vault?**

Some data should be stored for a long time. Electronic files such as e-mail are the most important sources of information that need to be stored. Veritas Enterprise Vault is a superior product at this point. we can even say the best. It saves your IT team from the need for daily data management overhead and strict corporate and legal standards. You can specify policys on your Vault server, archive them according to a certain day in the direction of these policys, or you can archive them according to the occupancy rate in the mail quota. Users can access their archived mail through the Enterprise Vault Web Search interface.

**What do you dislike about Arctera Enterprise Vault?**

Sometimes the error of the software on the client

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

mail archive and backup

  ### 2. Enterprise Vault good archiving solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rizwan K. | Assistant Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** December 27, 2021

**What do you like best about Arctera Enterprise Vault?**

The best thing we love about enterprise vault is the support we get for any issues, the team manging EV is highly Skilled, and they have proper KBs published for each issues.

**What do you dislike about Arctera Enterprise Vault?**

During backup/Maintenance EV services will restart and gives us false alerts

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

We are using EV for Archiving emails, instead of saving to pst

  ### 3. Enterprise Email Archiving solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Fazal Ur Rehman S. | IT Project Manager/Senior IT Consultant, Enterprise (> 1000 emp.)

**Reviewed Date:** November 16, 2021

**What do you like best about Arctera Enterprise Vault?**

Veritas Enterprise Vault helps the organization provide users with an email archiving solution that is transparent to the user and easy to install, configure and maintain.

**What do you dislike about Arctera Enterprise Vault?**

Archiving policy is somewhat not that easy to understand but, once understood, is easy to implement. Some end users have issues with regards to security certificates.

**Recommendations to others considering Arctera Enterprise Vault:**

If in the market for an archiving solution for either email or file server, Veritas Enterprise Vault is one of the best solutions in the market.

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

We wanted to provide our users with additional email storage where their old and unaccessed email can be stored, which the end-users could access from their Outlook client or using web browsers from anywhere.

  ### 4. Truly the BEST

**Rating:** 5.0/5.0 stars

**Reviewed by:** Matt O. | Once Upon A Zoho, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2019

**What do you like best about Arctera Enterprise Vault?**

I love being able to implement Veritas and Dropbox together. This allows me to keep my Dropbox files, where my company has stayed for years, and allows me to have another level of protection and security.

**What do you dislike about Arctera Enterprise Vault?**

I dislike the difficulty of switching between profiles and also forwarding files to other people outside of Veritas.

**Recommendations to others considering Arctera Enterprise Vault:**

Regardless of where you are in your business, Veritas Enterprise Vault can help you get to the next stage. It is meant for all businesses.

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

Dropbox didn't offer enough security. I love being able to implement Veritas and Dropbox together. This allows me to keep my Dropbox files, where my company has stayed for years, and allows me to have another level of protection and security.

  ### 5. Veritas is great when you can't find an email and when outlook crashes!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Hardware | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 17, 2018

**What do you like best about Arctera Enterprise Vault?**

I love that I can go back a year and find an email I need. Easy to use and I always find what I need. Also, we recently experienced an email crash, but I could still access my emails and even reply to emails from Veritas. Veritas really saved me!

**What do you dislike about Arctera Enterprise Vault?**

I don't have many complaints but I think they could clean up the interface a little. This is not a very huge issue since it is a backup.

**Recommendations to others considering Arctera Enterprise Vault:**

Keep it up!

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

I never lose an email with Veritas. I can always go back and find communication with customers which is huge! As mentioned before, it's also a great solution for when outlook goes down.

  ### 6. Veritas Vault works well

**Rating:** 4.0/5.0 stars

**Reviewed by:** Thomas L. | Principal Subcontract Specialist, Enterprise (> 1000 emp.)

**Reviewed Date:** May 24, 2019

**What do you like best about Arctera Enterprise Vault?**

Veritas Vault works well across all platforms and is fast, accurate and easy to setup and use.  Good for all skill levels and IT safe

**What do you dislike about Arctera Enterprise Vault?**

There is nothing that I currently dislike about this software.  It works where others don't and is sometimes a little quirky but that may also be due to IT controls.

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

Major benefit is that it workd in the background and does not disrupt your current work

  ### 7. great product

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 24, 2019

**What do you like best about Arctera Enterprise Vault?**

it allows me to improve production and take guesswork out while using technology. Plus it reduces my storage.  We have only used for a short time and we like it so far.

**What do you dislike about Arctera Enterprise Vault?**

sometimes hard to find my files after they have been saved.  I have just began using and our company is still implementing.  I am sure there is an easier way once I am more familiar with the system.

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

sometimes boots me out.  has saved room on my desktop computer.  I have not used this system a ton and we are still implementing.

  ### 8. good and efficient 

**Rating:** 4.5/5.0 stars

**Reviewed by:** David T. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 24, 2019

**What do you like best about Arctera Enterprise Vault?**

help for backup data in our server farm, very good tools, never fail, so stable

**What do you dislike about Arctera Enterprise Vault?**

the GUI is not so modest and also not so user friendly sometimes. 

**Recommendations to others considering Arctera Enterprise Vault:**

no idea

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

it is mainly for our data backup and data deduplication

  ### 9. Veritas enterprise vault

**Rating:** 4.5/5.0 stars

**Reviewed by:** Marco T. | CIO, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2019

**What do you like best about Arctera Enterprise Vault?**

Total integration with several other products even different brands

**What do you dislike about Arctera Enterprise Vault?**

Administration interface and the fact that wasn't very intuitive for helpdesk team

**Recommendations to others considering Arctera Enterprise Vault:**

Requires planning and above all a good implementation partner

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

Space, lots of duplicated files spear across multiple systems

  ### 10. Veritas Enterprise Vault

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Pharmaceuticals | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 14, 2018

**What do you like best about Arctera Enterprise Vault?**

Easy to setup on the fist place.  The software runs good on the background of the server, and does not require much maintenance. 

**What do you dislike about Arctera Enterprise Vault?**

Breaks some files.  Has issues with PDF files, where users can not open them just by double clicking on the file, so they have to open Adobe reader and navigate to the file from the software to open it.   Requires multiple policies to backup by Veritas Netbackup. 

**Recommendations to others considering Arctera Enterprise Vault:**

Fix the bugs with Adobe PDF files please.

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

Saves space on storage servers by archiving data off.

  ### 11. Good software

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Automotive | Enterprise (> 1000 emp.)

**Reviewed Date:** May 23, 2019

**What do you like best about Arctera Enterprise Vault?**

Passwords can be circled in a schedule and check in checkout functionality

**What do you dislike about Arctera Enterprise Vault?**

Setup is hard, takes long time to complete and steps are not easy.

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

Enterprise passwords saved there and user logins can be tracked. Changing passwords every 24 hours fir admin accounts

  ### 12. Great email archiving solution that's loaded with features.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Construction | Enterprise (> 1000 emp.)

**Reviewed Date:** October 22, 2018

**What do you like best about Arctera Enterprise Vault?**

Easy of use and features. Archived emails are easy for users to access. Works very well without constant administration.

**What do you dislike about Arctera Enterprise Vault?**

Setup could be less cumbersome. Administrator console could have a better layout.

**Recommendations to others considering Arctera Enterprise Vault:**

Great emailing archiving and journaling systems. Highly recommend.

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

Email archiving and email journaling.

  ### 13. Great Backup Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer & Network Security | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 05, 2019

**What do you like best about Arctera Enterprise Vault?**

The ease of use and the customer support

**What do you dislike about Arctera Enterprise Vault?**

The fact that the support is most times email and till you escalate you can't get a real person on the line

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

Backing up critical data and for disaster recovery.

  ### 14. VERITAS Enterprise Vault !!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Enterprise (> 1000 emp.)

**Reviewed Date:** August 05, 2018

**What do you like best about Arctera Enterprise Vault?**

The ease of implementation. The company was using Microsoft Exchange and we waned to amake sure that we have a robust archiving solution . The GUI is self explanatory and guide you through all the steps and the management console makes life of Administrator easy.

**What do you dislike about Arctera Enterprise Vault?**

At this point there is nothing specific but will prefer to have support even during the evaluation period as we are testing the solution

**Recommendations to others considering Arctera Enterprise Vault:**

Veritas is a pioneer in Data Management and its integration with other product line gives a complete solution rather managing it through different interface. Especially for archiving VERITAS EV is the best we have tested !!!

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

We wanted to make sure that we have a solid archiving solution as we are a legal firm. Also the storage is other big concern and trying to solve it with Veritas EV deduplication technology. Being a legal firm compliance is very important and Veritas EV has tools to better manage users and hold them responsible for their activities

  ### 15. A great on-premise solution for multiple use cases

**Rating:** 3.5/5.0 stars

**Reviewed by:** Micah W. | Owner, Information Technology and Services, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 08, 2018

**What do you like best about Arctera Enterprise Vault?**

EV is a great tool to help an organization optimize their Exchange environment (by reducing records and communication requests to the exchange server(s)) and/or helping organizations prepare for eDiscovery.  When combined with other tools (ClearWell, etc.) it multiples it's usefulness and is the best of breed for these use-cases.

**What do you dislike about Arctera Enterprise Vault?**

The value proposition for EV is compelling only when used to handle on-premise eDiscovery or on-prem exchange optimization.  If resources are in the cloud, it's better to use EV.Cloud or another type of archiving cloud solution.  

**Recommendations to others considering Arctera Enterprise Vault:**

Absolutely speak with an EV expert before architecting the solution to ensure that it will play nice with the rest of your infrastructure.  It's a great tool, but it does become a layer of your infrastructure that you must manage and maintain.  For it's cost and savings potential it really is a no-brainer.

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

EV is great for optimizing Exchange environments and helping orgs prepare for eDiscovery searches.

  ### 16. Solid e-mail archiving solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 21, 2018

**What do you like best about Arctera Enterprise Vault?**

Searching through archives is amazingly fast.  Search options are available to get very granular.

**What do you dislike about Arctera Enterprise Vault?**

I've had a few syncing issues with Office 365, especially when a user leaves and then returns later.

**What problems is Arctera Enterprise Vault solving and how is that benefiting you?**

E-mail archiving primarily, it's come in handy several times during investigations.


## Arctera Enterprise Vault Discussions
  - [What is Enterprise Vault search?](https://www.g2.com/discussions/what-is-enterprise-vault-search)
  - [How does Enterprise Vault help with GDPR?](https://www.g2.com/discussions/how-does-enterprise-vault-help-with-gdpr)
  - [What is Veritas Enterprise Vault Outlook add-in?](https://www.g2.com/discussions/what-is-veritas-enterprise-vault-outlook-add-in)
  - [What does Veritas Enterprise Vault do?](https://www.g2.com/discussions/what-does-veritas-enterprise-vault-do)

- [View Arctera Enterprise Vault pricing details and edition comparison](https://www.g2.com/products/arctera-enterprise-vault/reviews?section=pricing&secure%5Bexpires_at%5D=2026-07-11+16%3A06%3A12+-0500&secure%5Bsession_id%5D=7cf004eb-db03-4bb2-93be-a3111b593f52&secure%5Btoken%5D=eb8bb5ee8be45ed146067a2b20a1102f465a8d62f549ce7127189b25af7d481c&format=llm_user)


## Top Arctera Enterprise Vault Alternatives
  - [Mimecast Cloud Archive](https://www.g2.com/products/mimecast-mimecast-cloud-archive/reviews) - 4.3/5.0 (30 reviews)
  - [CrashPlan Platform](https://www.g2.com/products/crashplan-platform/reviews) - 4.9/5.0 (257 reviews)
  - [Proofpoint Enterprise Archive](https://www.g2.com/products/proofpoint-proofpoint-enterprise-archive/reviews) - 4.0/5.0 (11 reviews)

