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29 Verified First Reviews
Overall Review Sentiment for Verified First
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The integration with my ATS greenhouse is good. The selection packages are great. The use for international is not good. I'd give 7 1/2 or eight out of 10. Review collected by and hosted on G2.com.
International background screens Is not as easy as it could be Review collected by and hosted on G2.com.
Verified First cares about compliance when running background checks, which is very important due to all the federal regulations that come with running an applicant's background check. I also like the fact that everything can be handled paperlessly. Our applicants don't tend to have home printers to print off disclosure and authorization forms, so being able to fill out that information using their phone is a BIG help! If I ever do have an issue and need to call or chat with someone, they are always friendly and helpful and do everything they can to make sure their customers are happy.
I have worked with other vendors at other companies, but Verified First is hands down the best vendor I've worked with! Review collected by and hosted on G2.com.
I don't have any complaints or suggestions on what they could do better. Review collected by and hosted on G2.com.
Verified First is so easy to use. When doing a background check for a new candidate I don't need to collect a release form or have their personal information floating through email... I just enter their name and email address in Verified First and they take it from there.
Other companies took days to return our background checks, but Verified First is so fast, usually returning the information same day. They don't charge extra for their speed and convenience, either. Review collected by and hosted on G2.com.
There isn't anything I don't like about Verified First. Even during the pandemic, when their bottom line must have been suffering incredibly, they did not ever reach out trying to sell anything. Instead during that time they turned their efforts to supporting their clients that worked in HR, sending them encouraging words and being empathetic to the struggles they were experiencing. It was refreshing and so needed! Review collected by and hosted on G2.com.
Their chat function quickly takes you to customer support and their team is so knowledgable in responding to questions. I've asked them for status updates, billing questions, adding modules (eg. International searches) to our package and it all gets informed or completed within a week. Implementation is easy, as is utilization of the product. Review collected by and hosted on G2.com.
Thus far I have no dislikes about Verified First. It's been a great improvement since we've moved away from ADP SASS. Review collected by and hosted on G2.com.
What I like most about Verified First is the ease of use and fast turnaround. A lot of platforms are not user friendly but this one is. I can appreciate that I never have to delay my hiring process due to slow background checks. Review collected by and hosted on G2.com.
There isn't anything that I dislike about the platform. Compared to other platforms I have used Verified First has been a great transition. Review collected by and hosted on G2.com.
Background Checks and Drug tests are done efficiently and on time. Lately the states that have had issues in the past we have not had issues with after going Verified First. Review collected by and hosted on G2.com.
DOL background checks take alot longer than we would like. Review collected by and hosted on G2.com.
You can set the tests you need, withdraw them if necessary, adjust dates, and get/send the background check reports. Review collected by and hosted on G2.com.
It doesn't have how to schedule a drug test appointment. Candidates need to go to a different website and/or portal to schedule their appointments and sometimes is a little hard for them to do it. Review collected by and hosted on G2.com.
