We use it when we have concerns about performance and user has already been spoken to and performance has not improved. We like that we can get a clear picture of how they are using their time so that we can coach them or confirm concerns. Review collected by and hosted on G2.com.
The interface can be a little clunky to use, but once you get used to it is very functional. Getting it running so our security software didn't prevent it was a little tricky. Review collected by and hosted on G2.com.
