It is very easy to navigate, user-friendly Review collected by and hosted on G2.com.
Crashes a lot while in the middle of looking up a patient Review collected by and hosted on G2.com.
It is very easy to navigate, user-friendly Review collected by and hosted on G2.com.
Crashes a lot while in the middle of looking up a patient Review collected by and hosted on G2.com.

Name recognition. Wide base of users familiar with the software and navigating through it. Review collected by and hosted on G2.com.
Custom fields inevitably lead to trouble when better alternatives exist within software but not presented as well as possible to implementers on client side. Review collected by and hosted on G2.com.

We use Allscripts as our practice management platform. It has been a great product for our business. We have 11 offices and we use our in-house servers to run this platform. We have several components that integrate into Allscripts to pull data from their database. They have effective technical support. They have been very helpful during version upgrades, server migrations, addressing issues that may arise. Review collected by and hosted on G2.com.
Sometimes their support team is slow to get back with you. They seem very compartmentalized, so you may have to deal with a few different people before you get a proper resolution. Review collected by and hosted on G2.com.
I appreciated the features this program had. When you know the ins and outs of what the program is able to do, documenting and referencing information in the health record is quick. I particularly liked the templates that could be loaded onto the physical exams. There was also a very convenient notepad function that can float while you’re moving around within the application. Review collected by and hosted on G2.com.
Without instruction or having used this system before, it is very unintuitive. The interface is very cluttered and even though there are many icons, they are not always super useful or even efficient to help communicate what each button is for. Review collected by and hosted on G2.com.
I like the ease of finding things inside of this Electronic Health Record. I came from a hospital and used a different EHR and found it was easy for me to make the change Review collected by and hosted on G2.com.
I dislike that features such as faxing and secure emailing from the application don't always work as it should. Review collected by and hosted on G2.com.
Easy to navigate, bug fixes happen often, good customer support, documents are readily available, well organized documents within the EHR. Review collected by and hosted on G2.com.
New bugs with every upgrade, can’t easily copy and paste within a chart note, not common among other healthcare organizations. Review collected by and hosted on G2.com.
I like the vast amount of customization available. We are a dermatology practice and it works well. Review collected by and hosted on G2.com.
The level of support isn't always that great. Their support staff is in India and the language barrier can be a hurdle. Review collected by and hosted on G2.com.

I like how there are multiple ways to getting to do the same task such as using freetext vs template. Review collected by and hosted on G2.com.
I don't like that it sometimes glitches. Review collected by and hosted on G2.com.
Simple to navigate. Able to see when the notes were generated by the nurse or coordinator. Able to see what documents were uploaded for fax to other companies. Review collected by and hosted on G2.com.
Have to call my company's IT department to retrieve my password. Review collected by and hosted on G2.com.
When filling scripts for over 100+ patients on a daily basis it can be hard to keep up while working in such a small pracrice. All scripts makes it do fast and easy to meet the need of every patient whether they need 1 filled or 100. Review collected by and hosted on G2.com.
Nothing. I have been using all scripts since May of 2017 and have fallen in love. Review collected by and hosted on G2.com.
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