--- title: VensureHR Reviews meta_title: 'VensureHR Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 196 reviews by the users' company size, role or industry to find out how VensureHR works for a business like yours. aggregate_rating: rating_value: 3.7 review_count: 196 scale: '5' date_modified: '2026-07-17' parent_category: name: HR url: https://www.g2.com/categories/hr --- # VensureHR Reviews **Vendor:** Vensure Employer Solutions **Category:** [Core HR Software](https://www.g2.com/categories/core-hr) **Average Rating:** 3.7/5.0 **Total Reviews:** 196 ## About VensureHR VensureHR helps businesses simplify workforce management through flexible payroll, HR, benefits, compliance, and workforce solutions designed to support every stage of growth. Rather than forcing every organization into the same platform, VensureHR takes a diagnostic approach to understand each employer's workforce, operational complexity, and business goals. This allows organizations to align the right combination of technology, services, and expertise to their unique needs today while providing a path to scale as they grow. VensureHR solutions include: - Payroll Processing - Human Resources - Benefits Administration - Time & Attendance - Hiring, Onboarding & Talent Management - HR Compliance & Risk Management - Workers' Compensation - Employee Self-Service - Reporting & Workforce Analytics - Integrations & Workforce Technology Whether supporting small businesses looking to simplify HR administration or growing organizations managing increasingly complex workforce needs, VensureHR combines modern technology with experienced HR professionals to help reduce administrative burden, improve compliance, increase operational efficiency, and create better employee experiences. Powered by the VensureONE workforce technology ecosystem, VensureHR connects employers with flexible technology, integrated workforce solutions, and expert support that can adapt as business needs evolve. Rather than locking organizations into a one-size-fits-all platform, VensureHR delivers the right combination of payroll, HR, compliance, benefits, and workforce technology to help businesses operate more efficiently today while supporting future growth. ## VensureHR Pros & Cons **What users like:** - Users highlight the **outstanding customer support** of VensureHR, praising its responsiveness and effectiveness in addressing needs. (17 reviews) - Users appreciate the **attentive support** from VensureHR, ensuring thorough assistance with HR needs and payroll services. (16 reviews) - Users value the **efficient payroll services** from VensureHR, enhancing growth and simplifying administrative tasks across multiple states. (14 reviews) - Users find **VensureHR easy to use** thanks to its straightforward payroll entry and seamless implementation. (9 reviews) - Users value the **ease of payroll entry** and appreciate the comprehensive HR services offered by VensureHR. (6 reviews) - Response Time (5 reviews) - Comprehensive Features (4 reviews) - Easy Payroll (4 reviews) - HR Management (4 reviews) - Implementation Ease (4 reviews) **What users dislike:** - Users report a **poor customer support** experience with VensureHR, highlighting unresolved issues and lack of accountability. (7 reviews) - Users express frustration over **lack of knowledge** and communication from VensureHR, severely impacting payroll management. (6 reviews) - Users report **ineffective HR management** , citing poor support and frustrating delays in payroll and benefits communication. (4 reviews) - Users face **account management issues** with VensureHR, including unresponsiveness and frequent payroll errors leading to frustration. (3 reviews) - Users find the **complex reporting** features challenging, with difficulties in generating and accessing convenient reports. (3 reviews) - Users note a **steep learning curve** when using VensureHR, needing time to become comfortable with its features. (3 reviews) - Users face significant **benefits issues** with VensureHR, including communication breakdowns and unresolved provider concerns. (2 reviews) - Users express frustration with **communication breakdowns and payroll failures** from VensureHR, impacting their business operations significantly. (2 reviews) - Clarity Issues (2 reviews) - Connectivity Issues (2 reviews) ## VensureHR Reviews ### 1. Exceptional Support and Easy Setup, Slight Report Glitches **Rating:** 4.5/5.0 stars **Reviewed by:** briana m. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I like the customer service, especially Arnold's attentiveness. The amount of reports VensureHR provides is also something I appreciate, as our accounting department relies heavily on those. The initial setup was super easy, which was a big plus. **What do you dislike about VensureHR?** Sometimes the department reports aren’t accurate. **What problems is VensureHR solving and how is that benefiting you?** I use VensureHR for payroll and it solves many problems including payroll needs, generating reports, and facilitating communication. **Official Response from Kapil Kumar:** > Thank you for your thoughtful review! We're delighted to hear that Arnold's attentive support, our reporting capabilities, and the smooth implementation process have made a positive impact on your experience. It's also great to know VensureHR is helping streamline your payroll and reporting needs. We appreciate your feedback regarding the accuracy of department reports. Insights like yours help us continue improving our platform and the overall client experience. Thank you for your trust and partnership with VensureHR! ### 2. Easy-to-Use Portal, But Document Signing Delivery Is Missing **Rating:** 3.5/5.0 stars **Reviewed by:** saul m. | Regional Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** the portal is easy to use and to make changes **What do you dislike about VensureHR?** that it does not send out documents for signing **What problems is VensureHR solving and how is that benefiting you?** time tracking and payroll admin **Official Response from Kapil Kumar:** > Thank you for your feedback! We're glad to hear that you find our portal easy to use and that it's helping simplify your time tracking and payroll administration. We also appreciate your suggestion regarding document signing capabilities. Feedback like yours helps us identify opportunities to enhance the platform and better meet our clients' needs. Thank you for your trust and partnership with VensureHR! ### 3. Streamlined Payroll and Compliance with Vensure HR **Rating:** 4.5/5.0 stars **Reviewed by:** Bunga R. | General Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** It streamlines payroll, time and attendance tracking and employee management. The platform helps improve compliance, reduces administrative workload. **What do you dislike about VensureHR?** The need to repeatedly remind Vensure HR to withhold the additional tax funds that I have requested. This recurring issue creates unnecessary follow-up and increases the risk that the correct amount of tax will not be withheld. **What problems is VensureHR solving and how is that benefiting you?** Payroll **Official Response from Kapil Kumar:** > Thank you for your feedback. We're glad to hear VensureHR has helped streamline your payroll, time and attendance, and employee management processes while reducing administrative effort. We also appreciate your comments regarding your tax withholding requests. Feedback like yours helps us identify opportunities to improve consistency and deliver a better client experience. Thank you for choosing VensureHR. ### 4. Smooth Payroll Processing That Works Well **Rating:** 4.5/5.0 stars **Reviewed by:** Morgan S. | ADMINISTRATIVE, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I like how some of the payroll processors handle their payroll. **What do you dislike about VensureHR?** I dislike how long it takes to get ahold of someone in a quick manner. **What problems is VensureHR solving and how is that benefiting you?** They initially tried to set me up with a processor I’d had before. But when I told them I didn’t like the way she handled payroll, they switched me to someone much better. **Official Response from Kapil Kumar:** > Thank you for sharing your experience with VensureHR. We’re glad to hear that your payroll processing experience has improved and that our team was able to connect you with a processor who better aligned with your needs. Providing personalized support and building strong client relationships are important parts of our service commitment. We also appreciate your feedback regarding response times. We understand the value of timely assistance and will continue working to ensure our clients have efficient access to the support they need. ### 5. Worst Customer Service Ever **Rating:** 0.0/5.0 stars **Reviewed by:** Summer H. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 31, 2025 **What do you like best about VensureHR?** The idea of our HR and payroll being under one roof. **What do you dislike about VensureHR?** I am a small business owner who used Vensure HR for just over one year, and this has been the most disappointing vendor experience in my 10 years in business. During our time with Vensure, we experienced multiple serious payroll failures, including two missed payrolls despite meeting submission deadlines. I was forced to issue paper checks and reimburse employees for late fees when automatic payments overdrafted their accounts. In another instance, payroll was withdrawn three times in one day, including wire fees. It took multiple business days to recover the excess funds. There were also ongoing communication breakdowns and unresolved benefits-related issues. These problems were documented, repeatedly raised, and well known internally, yet they continued. As a result, we lost trust in Vensure’s ability to reliably manage payroll, a core PEO responsibility. Due to these failures, we transitioned away and provided written notice on December 11 to terminate December 31. Despite multiple follow-ups from myself and my Practice Manager, Vensure did not respond until December 18, even though several messages were time-sensitive. Most concerning, on Christmas Eve, just two business days before our final payroll, I was notified for the first time of a $2,500 early termination fee, never disclosed during our transition (only buried in fine print of the contract signed a year+ prior). I was not given the option to adjust our end date. Instead, $2,995 was withdrawn from my account without discussion, $495 more than the contract’s stated maximum. This amount, along with funds owed for benefits calculation errors, has still not been returned. This has been the worst customer experience I’ve had to date. I share this so other business owners can make informed decisions when choosing a payroll and HR partner. **What problems is VensureHR solving and how is that benefiting you?** None, more were created by the time we ended our contract. **Official Response from Billy Jo Baker:** > Hi Summer, Thank you for sharing your experience. We sincerely regret the challenges you faced during your time with VensureHR, especially the payroll disruptions and communication issues that understandably impacted your trust in us. Your feedback is taken seriously, as we know how critical reliable payroll and benefits services are to your business and your team. Since your transition, we’ve been committed to working closely with you to address and resolve all outstanding concerns. We have credited the early termination fee and identified additional benefits-related funds owed to you and your employees. Our accounting team is ensuring these credits are processed promptly in one transaction to make this as smooth as possible. We appreciate your patience and the opportunity to make things right. Your experience highlights areas where we must improve, and we are dedicated to learning from this to better serve all our clients. If there is anything further we can do to support you during this time, please don’t hesitate to reach out. Thank you again for your honest partnership. We wish you and Summer Aesthetics continued success. Warm regards, The VensureHR Team ### 6. Responsive Support and an Easy-to-Use Vensure HR Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Individual & Family Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Customer service reps are responsive and go out of their way to be helpful. Ap is easy to use, easy to navigate, and has everything we need **What do you dislike about VensureHR?** At this time, there is nothing we do not like about Vensure HR **What problems is VensureHR solving and how is that benefiting you?** We are a small nonprofit without a full HR department. VensureHR provides for all our HR needs **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re delighted to hear that you’ve had a positive experience with our support team and that you find the VensureHR platform easy to navigate and equipped with the tools you need. We’re especially pleased to know that VensureHR is helping support your organization’s HR needs and providing valuable resources for your team. Our goal is to help organizations of all sizes simplify HR administration and access the expertise and solutions needed to effectively support their workforce. ### 7. Better Benefits, Fast and Responsive Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I like having access to better benefits because we’re pooled with many small businesses. Support and customer service are quick to respond whenever I have a question. **What do you dislike about VensureHR?** The software feels a bit dated, and we ran into some technical difficulties during the first open enrollment. **What problems is VensureHR solving and how is that benefiting you?** It helps small businesses get access to better benefits and HR support. **Official Response from Kapil Kumar:** > We're delighted to know that VensureHR has helped your organization access comprehensive benefits while providing the responsive support you can rely on. Helping small businesses simplify HR while offering valuable employee benefits is at the core of what we do. We also appreciate your feedback regarding the platform experience and your initial open enrollment process. Perspectives like yours help us continue enhancing our solutions and delivering an even better client experience. Thank you for choosing VensureHR as your HR partner. ### 8. Fast Reporting Access, and a Great Account Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Import and Export | Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about VensureHR?** The drop menus are user friendly, I am able to quickly find what I am looking for. Quick and easy access to reports, our account team is great! Always available when needed. Over all navigation is excellent. **What do you dislike about VensureHR?** I have not been able to find something I dislike about VensureHR so far. I hope it stays like this during my time working with them. **What problems is VensureHR solving and how is that benefiting you?** The help me with reports that I need to complete insurance audits, they upload requested documents to my company account. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that the platform’s navigation, reporting accessibility, and overall user experience have been helpful in supporting your day-to-day processes. It’s especially great to know your account team has been responsive and supportive when needed. We also appreciate your comments regarding reporting and document support for insurance audits. Feedback like this helps reinforce the value of delivering both accessible technology and dependable client support. ### 9. Responsive, Professional Support Made U.S. Onboarding Smooth **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Electronics | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** Great support throughout our U.S. onboarding process. The team has been responsive, professional, and easy to work with. Looking forward to continuing our partnership. **What do you dislike about VensureHR?** Initial setup involved a few back-and-forth communications, but everything was resolved professionally **What problems is VensureHR solving and how is that benefiting you?** Vensure simplifies U.S. payroll, compliance, and HR administration, allowing us to focus on growing our business. **Official Response from Kapil Kumar:** > Thank you for your thoughtful review! We're delighted to hear that our team helped make your U.S. onboarding experience smooth and that you've found our support responsive, professional, and easy to work with. It's especially rewarding to know that VensureHR is helping simplify your payroll, compliance, and HR administration so you can focus on growing your business. We also appreciate your feedback regarding the initial setup process and are always looking for ways to make implementation even more seamless. Thank you for your trust and partnership. We look forward to continuing to support your success! ### 10. Handles Payroll and HR Seamlessly but Needs Better Communication **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I like that VensureHR does the payroll for us. And I also like that they handle our HR tasks. **What do you dislike about VensureHR?** Sometimes the communication around things is lacking. Like, the person who does our payroll changed from one guy to a new guy, and no one ever told me about that. The new guy does things a little differently, and I had to figure that out on my own. **What problems is VensureHR solving and how is that benefiting you?** I don't know how to do payroll or HR myself, so VensureHR helps by handling these tasks for me. **Official Response from Kapil Kumar:** > Thank you for sharing your experience. We're glad to hear that our payroll and HR services have helped simplify these important responsibilities for your business. We also appreciate your feedback regarding communication, particularly during account transitions. Insights like yours help us continue improving the client experience and ensuring important updates are communicated more effectively. Thank you for your partnership and for trusting VensureHR to support your payroll and HR needs. ### 11. Highly Professional Team with Comprehensive, Always-There Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** Vensure is a highly professional team that provides us with comprehensive solutions, ensuring any problem or challenge we face is escalated and completely resolved. **What do you dislike about VensureHR?** Like it all. they are there all the time **What problems is VensureHR solving and how is that benefiting you?** They efficiently managed our medical insurance program, providing thorough explanations and expert advice every step of the way **Official Response from Kapil Kumar:** > Thank you for your wonderful review! We're thrilled to hear that our team has provided the professional support and comprehensive solutions you were looking for. It's especially rewarding to know we've been able to support your medical insurance program with the guidance and expertise you needed. Thank you for your trust and partnership with VensureHR. We look forward to continuing to support your success! ### 12. Easy Payroll Forms and Onboarding, Backed by Great Personal Support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I like the online form to fill out for payroll. I can access reports online as well. Onboarding was easy initially and continues to be as we add new employees. The personal support is what keeps us with Vensure. **What do you dislike about VensureHR?** Our SUTA has been late 2 times and I have to let them know before it gets paid. The yearly reports are not as robust as the ones for shorter periods of time. **What problems is VensureHR solving and how is that benefiting you?** This helps our employees have easy access to their paystubs and other information about their pay. **Official Response from Kapil Kumar:** > We're grateful to hear that VensureHR has made payroll administration, reporting, and employee onboarding a seamless experience for your organization. It's especially rewarding to know that the personal support provided by our team continues to make a meaningful difference. We also appreciate your feedback regarding tax processing and year-end reporting. Insights like yours help us identify opportunities to further strengthen our services and reporting capabilities. Thank you for your continued trust and partnership with VensureHR. ### 13. Attentive, Communicative Support—Workers’ Comp Made Easy with VensureHR **Rating:** 5.0/5.0 stars **Reviewed by:** Armee J. | Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** We use VensureHR for our workers comp and they have been attentive, and very communicative to us. Every thing was easy **What do you dislike about VensureHR?** I haven't found anything yet. that made me dislike it **What problems is VensureHR solving and how is that benefiting you?** VensureHR is helping in our workers comp reports, reporting and pay as. you go so the streamline is easy **Official Response from Kapil Kumar:** > It's wonderful to hear that your experience with VensureHR has been a positive one. We're delighted that our team's attentiveness, communication, and support have made managing workers' compensation reporting and pay-as-you-go administration a seamless process for your organization. Thank you for your confidence in VensureHR and for taking the time to share your experience. We look forward to continuing to support your business. ### 14. Responsive Support, but a Website That’s Hard to Navigate for Small Businesses **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** They are responsive and provide answers when questions come up about anything . **What do you dislike about VensureHR?** Their website is not friendly to use especially for small businesses without personnel who deal with HR and HR type data all the time. Also too much turnover in staff. **What problems is VensureHR solving and how is that benefiting you?** not aware of any problems **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We're pleased to hear that our team has been responsive and able to provide the support you need when questions arise. We also appreciate your perspective on the platform's usability, particularly for smaller organizations with limited HR resources. Feedback like yours helps us identify opportunities to further simplify the user experience while continuing to deliver the support our clients depend on. Thank you for choosing VensureHR. ### 15. Okay HR All-in-One, But Support and Onboarding Need Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** One stop shop for everything HR- brings everything under one roof for my team **What do you dislike about VensureHR?** The support is not great, the onboarding was very rough, the people mean well, but it seems disorganized **What problems is VensureHR solving and how is that benefiting you?** Bringing HR under one roof allows less time in different tools and platforms **Official Response from Kapil Kumar:** > Thank you for your review. We're glad to hear that having your HR functions in one platform has helped simplify processes and reduce the need to manage multiple systems. We also appreciate your honest feedback regarding onboarding and support. We understand how important a smooth implementation and consistent service are, and we value you taking the time to share your experience. Thank you for choosing VensureHR. ### 16. Kind Team and an Easy-to-Navigate Website **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** They are very kind, and their website is easy to use and navigate. **What do you dislike about VensureHR?** It’s hard to think of anything I dislike about Vensure HR. **What problems is VensureHR solving and how is that benefiting you?** They’ve helped us move through our payroll process much more quickly, and it’s easy to pull any report we need whenever we need it. **Official Response from Kapil Kumar:** > We're delighted to hear that you've had such a positive experience with VensureHR. Knowing that our team has been supportive and that our platform has made payroll processing and reporting easier for your organization is incredibly rewarding. Thank you for your kind words and for placing your trust in VensureHR. We look forward to continuing to support your business. ### 17. MetLife Dental Challenges, Plus Needed Improvements in Communication and Consistency **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about VensureHR?** Strong benefit packages, great people to work with **What do you dislike about VensureHR?** Below is our feedback on areas where we believe Vensure could improve. We’re sharing this in the spirit of partnership and with the goal of making the experience smoother for both our team and yours. 1. Communication & Change Management Announcements are often confusing, with multiple changes communicated at once—some that apply to us and some that don’t—leaving staff unsure of what to pay attention to. A bit more clarity and a bit less “plot twist” would go a long way. 2. Inconsistent Support Expertise The level of expertise among the support team varies widely. We’ve had some excellent contacts, others less so. Usually, we end up being reassigned to stronger team members after something undesirable has happened. We would really appreciate more consistency from the start. The good news: our current team is working wonderfully. 3. Dental Benefits — MetLife Issues While the benefits overall are solid, MetLife dental has been challenging. Staff have been receiving unexpectedly high bills, and despite submitting reports and invoices, we’ve been told this is strictly a MetLife issue. From our perspective, because Vensure selected MetLife as the dental provider, these concerns should be taken more seriously and escalated as needed. 4. FSA Enrollment Communication The recent FSA enrollment messaging caused a lot of confusion. Staff were told: The enrollment period ends in 3 days, If you haven’t enrolled, you have 1 day left, If you have enrolled, you have 3 days to make changes. Even our most detail-oriented people needed to reread it twice—some of us three times and a cup of coffee later. We recommend simplifying the language and clearly distinguishing between the enrollment deadline and the window to make changes. **What problems is VensureHR solving and how is that benefiting you?** Competitive benefits for our staff. Payroll and compliance. **Official Response from Billy Jo Baker:** > Thank you for taking the time to share your detailed feedback with us. We truly appreciate your recognition of our strong benefit packages and the great people you’ve worked with. It means a lot to our team! We also want to acknowledge the areas you highlighted where we can improve: Communication & Change Management: We understand how overwhelming multiple updates can be, especially when some don’t apply directly to your team. We’re committed to streamlining our communications to provide clearer, more focused messaging to reduce any confusion or “plot twists.” Support Team Expertise Consistency: We’re sorry to hear about your experience with varying levels of support expertise. It’s great to know your current team is doing well, and we’ll continue striving to maintain that consistency from the beginning of every interaction. MetLife Dental Benefits: We take your concerns seriously regarding the dental billing challenges. While MetLife manages those claims, as your partner, we will work on escalating these issues and advocating more strongly on your behalf to help resolve them promptly. FSA Enrollment Communication: Thank you for pointing out the confusing messaging around FSA enrollment and deadlines. We’ll review this carefully and aim to simplify and clarify future communications so your staff can easily understand important dates and options without any headaches. Your feedback is invaluable in helping us improve our services and deliver a smoother experience for you and your team. Please don’t hesitate to reach out directly to your Client Relations Representative if there’s anything further we can assist with. Thanks again for your partnership and trust in VensureHR! ### 18. Easy, Simple, and Low Fees **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** The ease of use and simplicity. Low fees. **What do you dislike about VensureHR?** Sometime its hard to figure out the menus and getting everywhere but the team is right there to help. **What problems is VensureHR solving and how is that benefiting you?** Employing in the US while we have a low headcount most payroll processing services don't accept (under five employees) **Official Response from Kapil Kumar:** > Thank you for your kind review! We're delighted to hear that you value the simplicity of our platform, competitive pricing, and the support our team provides whenever you need assistance. It's especially rewarding to know we're able to support businesses with smaller teams in managing U.S. payroll. We also appreciate your feedback about navigation and are always looking for ways to make the platform even more intuitive. Thank you for your trust and partnership with VensureHR! ### 19. Flexible Account-by-Account Debiting That Fits Our Needs **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** debiting each account separately, and lots of flexibility **What do you dislike about VensureHR?** portal is old and bulky, while it has many features some are hard to find and navigate **What problems is VensureHR solving and how is that benefiting you?** they said a new portal will be up and running soon, i hope its more modern and easier to use **Official Response from Kapil Kumar:** > We appreciate you sharing your experience with VensureHR. It's great to hear that the flexibility of our account-by-account debiting has been valuable in supporting your organization's needs. We also appreciate your feedback regarding the portal experience and ease of navigation. Client insights like yours help guide our ongoing efforts to enhance usability while preserving the robust functionality our clients rely on. Thank you for your partnership and for choosing VensureHR. ### 20. Dedicated Team Made Our Transition to Vensure a good experience **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Food & Beverages | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** They have a dedicated team that helps you transition to Vensure and works with you throughout the process. **What do you dislike about VensureHR?** For me, I haven’t really had any negative experiences. **What problems is VensureHR solving and how is that benefiting you?** It helps centralize our tasks and takes some of that workload off my plate. **Official Response from Kapil Kumar:** > Thank you for sharing your experience. We're delighted to hear our implementation team helped make your transition a smooth one and provided support throughout the process. It's also great to know VensureHR has helped centralize your HR tasks and reduce your administrative workload. We appreciate your trust in VensureHR. ### 21. Implementation Woes and Poor Support **Rating:** 0.0/5.0 stars **Reviewed by:** Corvain C. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 15, 2026 **What do you like best about VensureHR?** nothing **What do you dislike about VensureHR?** I find their implementation process was terrible. They have bad customer service and they never follow through on what they say. The initial setup was very difficult. They don't solve problems; they only created more. **What problems is VensureHR solving and how is that benefiting you?** VensureHR didn't solve problems for me; it created more, like terrible implementation, bad customer service, and lack of follow-through. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We appreciate you sharing your experience, even though it did not align with the level of service we strive to deliver. Your comments regarding implementation, customer support, and follow-through are valuable and help us identify opportunities to improve. We continuously evaluate our processes and client experience based on feedback like yours. Thank you again for sharing your perspective. ### 22. Comprehensive HR-to-Payroll Coverage That Just Works **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** They cover everything from HR to payroll **What do you dislike about VensureHR?** The price and fees on 401K are too high Availability of people when you send emails to them **What problems is VensureHR solving and how is that benefiting you?** We are with a PEO for group Workers comp availability. That is the only reason. **Official Response from Kapil Kumar:** > Thank you for your feedback. We're glad to hear our end-to-end HR and payroll solutions have been valuable to your business. We also appreciate your comments regarding pricing, 401(k) fees, and response availability. Feedback like yours helps us identify opportunities to enhance the overall client experience. Thank you for choosing VensureHR. ### 23. Great Platform Support and a Smooth Overall Experience **Rating:** 4.5/5.0 stars **Reviewed by:** Shelly L. | Director of Payroll, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** The support on the platform that you receive is great. **What do you dislike about VensureHR?** I have not found anything on the platform thus far that I do not like. **What problems is VensureHR solving and how is that benefiting you?** You are able to ask the platform questions, and it answers them for you in a timely manner. ### 24. Chaotic Service with Mixed Benefits **Rating:** 1.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** I've been able to sign up for benefits, specifically for dental and vision, and VensureHR continues to handle payroll. It's convenient having everything in one place. **What do you dislike about VensureHR?** The experience has been very confusing and chaotic. They give incomplete information, and it takes 10 to 20 emails and phone calls to get anything resolved. Previously, we had one account executive we could reach out to directly and they got back to us promptly. Now, that's not the case. **What problems is VensureHR solving and how is that benefiting you?** n/a **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We're pleased to hear that having payroll and benefits in one place has been valuable to you. We also appreciate your candid comments regarding communication and the support experience. Feedback like yours helps us identify opportunities to enhance our processes and continue improving the client experience. Thank you for your partnership and for choosing VensureHR. ### 25. Efficient HR and Payroll Solution with Responsive Support **Rating:** 4.0/5.0 stars **Reviewed by:** Joseph E. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2026 **What do you like best about VensureHR?** I like VensureHR's prompt responsiveness and their customer service. The initial setup was very easy, and it's very good stuff. **What do you dislike about VensureHR?** Their software could be improved slightly. **What problems is VensureHR solving and how is that benefiting you?** VensureHR solves payroll compliance, HR compliance, payroll payments, and offers medical benefits. **Official Response from Kapil Kumar:** > Thank you for your thoughtful feedback. We're delighted to hear that our responsive customer service and straightforward implementation helped make your onboarding experience a positive one. We also appreciate your suggestion regarding our software. Client feedback plays an important role in shaping our ongoing product enhancements, and we're committed to continually improving the experience we provide. Thank you for choosing VensureHR. ### 26. Strong Payroll Reporting, but Benefit Enrollment Feels Confusing **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Manufacturing | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** It tracks and reports payroll well and has good reporting **What do you dislike about VensureHR?** Benefit enrollment is difficult and there are ads for third party benefit sales which confuses employees **What problems is VensureHR solving and how is that benefiting you?** I do not know of anything they are actively doing **Official Response from Kapil Kumar:** > Thank you for your feedback. We're pleased to hear that our payroll tracking and reporting capabilities have been valuable to your team. We also appreciate your comments regarding the benefits enrollment experience and understand the importance of providing a clear and intuitive process for employees. Thank you for taking the time to share your perspective and your experience with VensureHR. ### 27. Responsive Support When Issues Come Up **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Religious Institutions | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** They have been responsive when we have had problems. **What do you dislike about VensureHR?** The website is difficult to maneuver. It is difficult to see paystubs of employees to verify what was paid. **What problems is VensureHR solving and how is that benefiting you?** If payroll is correct, we are happy. **Official Response from Kapil Kumar:** > Thank you for your feedback. We're glad our team has been there when you've needed support. We also appreciate your comments about website navigation and paystub access. Feedback like yours helps us continue improving the experience for our clients. Thank you for choosing VensureHR. We appreciate your partnership. ### 28. Poor Customer Service Diminishes Experience **Rating:** 0.5/5.0 stars **Reviewed by:** shaira v. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** system is not user friendly **What do you dislike about VensureHR?** I'm not happy with VensureHR. Every time you try to call to get some assistance, no one answers the phone. Customer service is lacking, and the initial setup was not too easy. **What problems is VensureHR solving and how is that benefiting you?** n/a **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We appreciate you taking the time to provide your perspective and understand the importance of having a smooth platform experience and timely access to support when assistance is needed. We value feedback like yours as it helps us identify opportunities to enhance our client experience, from platform usability to the overall support journey. Our goal is to ensure clients have the resources, guidance, and support needed to effectively manage their HR processes. We appreciate the opportunity to continue improving and supporting our clients throughout their VensureHR experience. ### 29. Informative UI and Competitive Pricing, but Admin Controls Feel Too Locked Down **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Accounting | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** User interface is very informative. Pricing is competitive. **What do you dislike about VensureHR?** To locked down for administrators. Should allow admins to set up users. **What problems is VensureHR solving and how is that benefiting you?** Using them as PEO allows us to hire across the country for remote workers. **Official Response from Kapil Kumar:** > Thank you for your feedback. We're pleased to hear that you value the platform's informative user interface and competitive pricing. We also appreciate your input regarding administrator permissions and account management. Feedback like yours helps us better understand where additional flexibility can further enhance the user experience. We're glad VensureHR has helped support your remote workforce by making it easier to hire employees across the country. Thank you for your partnership and for choosing VensureHR. ### 30. Vensure Is Extremely Easy to Work With **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I find Vensure extremely easy to work with. **What do you dislike about VensureHR?** At this time, I haven't found anything that I have found as negative. **What problems is VensureHR solving and how is that benefiting you?** I think that they are very good by offering insurance to small businesses. **Official Response from Kapil Kumar:** > Thank you for your kind feedback. We're glad to hear you've found VensureHR easy to work with and that our services have met your expectations. It's great to know our benefits solutions have helped support your small business. We appreciate your partnership and thank you for choosing VensureHR. ### 31. Responsive, Communicative Support with Timely Updates **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Very responsive to inquiries and communicative with updates about their services or employer regulations **What do you dislike about VensureHR?** Seems to be staffing turnover that affects us that is not directly communicated, and we find out on our dashboard. **What problems is VensureHR solving and how is that benefiting you?** full service HR **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that you value our responsive support, proactive communication, and the timely updates we provide around services and employer regulations. We’re also glad that VensureHR is helping simplify your HR operations through our full-service HR solutions. We appreciate your feedback regarding team transitions and communication. Maintaining transparency and continuity of support is important to us, and we’ll continue focusing on providing a seamless client experience throughout every interaction. ### 32. Excellent Support and a Smooth, Satisfying Software Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Jeff C. | VP Sales, Small-Business (50 or fewer emp.) **Reviewed Date:** May 07, 2026 **What do you like best about VensureHR?** Customer service and support are excellent. They answer any questions I have and the question is answered or the issue is resolved. This is done on the first contact. **What do you dislike about VensureHR?** There is really nothing I dislike. I am very satisfied with the service and software interface. **What problems is VensureHR solving and how is that benefiting you?** Tracking payroll, paying taxes, user access to reports. Answer my employees questions and help them with benefits selection. **Official Response from Kapil Kumar:** > Thank you for sharing your experience with VensureHR. We’re pleased to hear that our support team has been responsive in resolving questions and issues promptly and that the platform has provided a smooth and satisfying experience overall. It’s also great to know the system has been helping support your payroll processes, tax management, reporting access, and employee benefits assistance. ### 33. Easy Access to Information, But Performance Can Be Slow **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Mid-Market (51-1000 emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I have easy access to information when i need it **What do you dislike about VensureHR?** Issues with clients using it and are not satisfied **What problems is VensureHR solving and how is that benefiting you?** They are helping out with issues like pto and if i need access **Official Response from Kapil Kumar:** > Thank you for sharing your experience with VensureHR. We're glad to hear that having easy access to information and support with PTO and other HR-related needs has been valuable to your organization. We also appreciate your feedback regarding the overall user experience. Client insights like yours help us continue enhancing our solutions and delivering a better experience for both administrators and employees. Thank you for choosing VensureHR. ### 34. Easy Access to Employee Information **Rating:** 4.0/5.0 stars **Reviewed by:** Ingrid S. | Office Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I’m able to access employee information very easily. **What do you dislike about VensureHR?** There’s no clock-in option for our employees, so their hours have to be submitted manually. **What problems is VensureHR solving and how is that benefiting you?** The payroll process is handled in a timely manner. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that VensureHR provides you with easy access to employee information and supports a timely payroll process. We understand the importance of having efficient tools that simplify day-to-day workforce management. We appreciate your feedback regarding time tracking functionality. Insights like these help us continue enhancing our platform and identifying opportunities to better support our clients’ operational needs. ### 35. Always Someone to Help, and It Covers Everything We Need **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Security and Investigations | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I like that I always have someone to talk to whenever there’s an issue, and that they cover everything the company needs. **What do you dislike about VensureHR?** That there isn’t a specific person to contact, and that we should open a ticket. I’d prefer something more personal. **What problems is VensureHR solving and how is that benefiting you?** I feel like they solve everything I bring to them, and it really helps. Whenever there’s an issue, they take care of it. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We're pleased to hear that our team is consistently available to support you and that VensureHR has been able to meet your business needs whenever challenges arise. We also appreciate your perspective on having a more personalized point of contact. Feedback like yours helps us continue evaluating ways to enhance the client experience while ensuring you receive the support you need. Thank you for your trust in VensureHR. We appreciate your partnership and look forward to continuing to support your business. ### 36. Fast Responses and Great Support, but Communication Can Improve **Rating:** 3.5/5.0 stars **Reviewed by:** Amy H. | ea, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** I like how fast responses are. Ahmed is great to work with **What do you dislike about VensureHR?** I do not like when there is lack of communicatioin **What problems is VensureHR solving and how is that benefiting you?** First employee taking medocal leave **Official Response from Kapil Kumar:** > Thank you for your feedback. We're pleased to hear you've had a positive experience with our responsiveness, and we'll be sure to share your kind words with Ahmed. We also appreciate your feedback regarding communication. We're always looking for ways to improve the client experience and provide clear, timely updates. Thank you for choosing VensureHR. ### 37. Consistent Weekly Payroll and Dedicated Team **Rating:** 4.0/5.0 stars **Reviewed by:** Lindsay L. | office manager, Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** the consistency every week with payroll and the team assigned to my company . **What do you dislike about VensureHR?** nothing yet that i can think of about vensure **What problems is VensureHR solving and how is that benefiting you?** i have not run into any problems **Official Response from Kapil Kumar:** > Thank you for your kind review! We're glad to hear that our consistent payroll service and dedicated team have been meeting your expectations. It's especially rewarding to know you've had a smooth experience with no issues so far. We appreciate your partnership and look forward to continuing to support your business. ### 38. Easy Payroll and Great 401(k) Support, but Benefits and Open Enrollment Need Smoother Flow **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Legal Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** Payroll process is fairly easy. 401k team is great to work with **What do you dislike about VensureHR?** benefits team isn't the greatest, open enrollment isn't the smoothest processs **What problems is VensureHR solving and how is that benefiting you?** onboarding new hires ### 39. Very Professional Service with Fast Response **Rating:** 4.5/5.0 stars **Reviewed by:** Juan M. | MGR/CGC, Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** Very professional service, with a fast response to my insurance certificate request. **What do you dislike about VensureHR?** The cost is excessive compared with other payroll companies. **What problems is VensureHR solving and how is that benefiting you?** I haven’t had any problems. **Official Response from Kapil Kumar:** > Thank you for your feedback. We're pleased to hear our team provided professional service and responded quickly to your insurance certificate request. We also appreciate your perspective on pricing and will take your comments into consideration as we continue to enhance the value we deliver. Thank you for choosing VensureHR. ### 40. VensureHR Makes Data Tracking Easy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** All the data tracking like starting, termination dates, etc. **What do you dislike about VensureHR?** Vensure is great! the one thing that i may dislike is the UI format. **What problems is VensureHR solving and how is that benefiting you?** keeping our company in complaince. **Official Response from Kapil Kumar:** > Thank you for your review! We're delighted to hear that VensureHR makes it easy to track important employee data and helps keep your organization compliant. It's rewarding to know our platform is supporting your day-to-day HR needs. We also appreciate your feedback about the user interface. We're always looking for ways to enhance the experience, and insights like yours help guide those improvements. Thank you for your trust and partnership with VensureHR! ### 41. great source for all payroll needs **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Wholesale | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** the knowledge they provide to our payroll needs. **What do you dislike about VensureHR?** the availability time when something is urgent **What problems is VensureHR solving and how is that benefiting you?** I currently have not had a problem with them **Official Response from Kapil Kumar:** > Thank you for your feedback. We're glad to hear that our team's payroll expertise has been a valuable resource for your business. We also appreciate your input regarding support availability for urgent requests. Feedback like yours helps us continue evaluating ways to enhance the overall client experience. Thank you for choosing VensureHR. We appreciate your partnership and look forward to continuing to support your payroll needs. ### 42. Easy Navigation That Makes Reporting Simple **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** Easy to navigate the system and complete reports **What do you dislike about VensureHR?** that is is separate from timeco i wish it were one system **What problems is VensureHR solving and how is that benefiting you?** Payroll tax and Handling Employee Sign up **Official Response from Kapil Kumar:** > Thank you for your review! We're delighted to hear that you find our platform easy to navigate and that it's helping simplify reporting, payroll tax management, and employee onboarding. We also appreciate your feedback about having TimeCo and the HR platform more closely integrated. Insights like yours help us continue enhancing the client experience. Thank you for your trust and partnership with VensureHR! ### 43. Easy Onboarding and a Simple, User-Friendly Back Office **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.) **Reviewed Date:** July 09, 2026 **What do you like best about VensureHR?** Easy Onboarding for new hires and an easy back office program. **What do you dislike about VensureHR?** The customer service can be slow at responding. **What problems is VensureHR solving and how is that benefiting you?** My Payroll needs, and onboarding my employees. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback! We're glad to hear that our onboarding process and back-office platform have made managing payroll and onboarding easier for your team. We also appreciate your comments about response times. Your feedback helps us identify opportunities to improve, and we're committed to delivering a more responsive support experience. Thank you for choosing VensureHR. We appreciate your partnership! ### 44. Poor Communication and Processing Mistakes Hold It Back **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User in Sporting Goods | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** Information availalble online. Employee info organized. **What do you dislike about VensureHR?** Poor communication. Lots of mistakes in processing critical processes. **What problems is VensureHR solving and how is that benefiting you?** Information orgainized online and avaialble as needed. **Official Response from Kapil Kumar:** > Thank you for your feedback. We're glad to hear you find the online platform helpful and appreciate having employee information organized and easily accessible. We also appreciate your candid comments regarding communication and your overall experience. Your perspective is valuable as we continue striving to provide a dependable and consistent client experience. Thank you for taking the time to share your review. ### 45. 24/7 Customer Service That’s Always There When You Need It **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Construction | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** 24/7 costumer services. Always there when you need them **What do you dislike about VensureHR?** Everything is great with them. Nothing bad about it **What problems is VensureHR solving and how is that benefiting you?** They will be doing all my Audits. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re delighted to hear that you value the availability of our support team and appreciate having assistance when you need it. Providing accessible, reliable support is an important part of the experience we strive to deliver for our clients. We’re also pleased to know that VensureHR is helping support your organization’s needs and providing resources that simplify important administrative processes. Thank you for choosing VensureHR as a trusted partner. ### 46. Too Many Departments and Slow Response Times for Support **Rating:** 2.5/5.0 stars **Reviewed by:** Ellen G. | Practice Management, Small-Business (50 or fewer emp.) **Reviewed Date:** June 22, 2026 **What do you like best about VensureHR?** Stephanie Godwin is the very best employee you have. **What do you dislike about VensureHR?** TOO MANY DEPARTMENTS, DELAY IN TIME TO GET ANSWERS TO QUESTIONS, IT SUPPORT, ETC. **What problems is VensureHR solving and how is that benefiting you?** IT CAN'T HELP DR. VETHA GET VENSURE CONNECT FIXED. **Official Response from Kapil Kumar:** > Thank you for taking the time to share your feedback. We appreciate your recognition of Stephanie Godwin and are pleased to hear she made a positive impact on your experience. We also recognize the concerns you've raised regarding response times, navigating multiple departments, and the challenges you experienced with resolving your Vensure Connect issue. Feedback like yours is invaluable as we continue working to improve collaboration across teams and deliver a more seamless support experience. Thank you again for sharing your perspective. Your feedback helps us identify opportunities to better serve our clients. ### 47. Great Communication and Plenty of Support Options **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** July 08, 2026 **What do you like best about VensureHR?** Good communication, lots of support areas. **What do you dislike about VensureHR?** Too many contacts for various needs they support. **What problems is VensureHR solving and how is that benefiting you?** Unemployment claims processing, WC claim processing. **Official Response from Kapil Kumar:** > Thank you for your review! We're glad to hear that you've had a positive experience with our communication and the support provided by our teams. It's also great to know we're helping simplify unemployment and workers' compensation claims processing. We appreciate your feedback regarding having multiple points of contact. We're always looking for ways to make the client experience as seamless and efficient as possible. Thank you for your trust and partnership with VensureHR! ### 48. Flexible, Understanding Support That Helped Us Through Early Payroll Challenges **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Civil Engineering | Small-Business (50 or fewer emp.) **Reviewed Date:** July 14, 2026 **What do you like best about VensureHR?** As a growing business their flexibility and understanding regarding our initial challenges with meeting payroll was much appreciated. **What do you dislike about VensureHR?** I think multiple contacts can get confusing, the payroll system is clunky, and we've had issues with our PTO calculation that for some reason has become chronic. **What problems is VensureHR solving and how is that benefiting you?** helps us stay compliant and have competitive health insurance. **Official Response from Kapil Kumar:** > Thank you for your thoughtful review. We're pleased to hear that our team's flexibility and support helped your business navigate its early payroll challenges, and that our services have helped you stay compliant while offering competitive health benefits. We also appreciate your feedback regarding account contacts, payroll usability, and PTO calculations. Thank you for sharing your experience and for being a valued VensureHR client. ### 49. Efficient Payroll, But Benefits Need Improvement **Rating:** 2.5/5.0 stars **Reviewed by:** Verified User | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** I like that VensureHR's payroll team is efficient and helpful. Also, the initial setup of VensureHR was fairly easy for us. **What do you dislike about VensureHR?** They have no employee advocacy line. And their benefits group does not appear to be helpful or provide any assistance or knowledge of the plans. **What problems is VensureHR solving and how is that benefiting you?** VensureHR provides payroll and employee benefits. **Official Response from Kapil Kumar:** > We appreciate you sharing your experience with VensureHR. It's rewarding to hear that our payroll team has provided efficient, helpful support and that your implementation process was a smooth one. We also value your feedback regarding the benefits experience. Client insights like yours help us identify opportunities to further strengthen our service offerings and ensure we continue delivering the level of support our clients expect. Thank you for choosing VensureHR. ### 50. Helpful Employee Advice, but Organization and Staff Turnover Need Work **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.) **Reviewed Date:** July 07, 2026 **What do you like best about VensureHR?** That they can give us advice on issues we encounter with employees **What do you dislike about VensureHR?** Sometimes it feels they are not organized and staff is always changing. **What problems is VensureHR solving and how is that benefiting you?** It freed up my time by taking payroll off my plate and removing the need to track down employee insurance. **Official Response from Kapil Kumar:** > Thank you for sharing your feedback. We’re pleased to hear that VensureHR has been a valuable resource in providing guidance on employee-related matters and helping simplify your HR responsibilities. We’re also glad our payroll and benefits solutions have helped reduce administrative tasks and give your team more time to focus on other priorities. We appreciate your feedback regarding organization and team continuity. Maintaining a consistent and seamless client experience is important to us, and we continue to focus on strengthening communication and support throughout the client journey. ## VensureHR Discussions - [What is Vensure HRIS used for?](https://www.g2.com/discussions/what-is-vensure-hris-used-for) - [How do you reduce manual work and fix configuration issues in VensureHR payroll and benefits?](https://www.g2.com/discussions/how-do-you-reduce-manual-work-and-fix-configuration-issues-in-vensurehr-payroll-and-benefits) - 1 upvote - [View VensureHR pricing details and edition comparison](https://www.g2.com/products/vensurehr/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+04%3A31%3A03+-0500&secure%5Bsession_id%5D=84f032ce-9466-4939-bcfd-5d30b1dcae9f&secure%5Btoken%5D=7847db937d6b70aaf9dd6a2a566fd1a9a0a2c5661675e38bb6aaddd74dc93743&format=llm_user) ## VensureHR Integrations - [Connecteam](https://www.g2.com/products/connecteam/reviews) - [Humanity Time by TCP](https://www.g2.com/products/humanity-time-by-tcp/reviews) - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews) - [WorkforceHub](https://www.g2.com/products/workforcehub/reviews) ## VensureHR Features **Core HR** - Organization Management - Time, Attendance, and PTO - Expense Management - Salary Structures - Compliance - Benefits Administration **Employee Self Service** - Web Portal - Benefits Manager - Mobile **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Mobile Benefits Access **Compliance** - Compliance Support - Safety Program - Certified Assistance **Generative AI** - AI Text Generation - AI Text Summarization **Administration** - Payroll Entry - Time Off Accrual - Direct Deposit - Expense Reimbursement - Pre-tax Deductions - Wage Garnishment - Approvals - Check/W-2 Printing - Check/W-2 Delivery **Platform** - Tools - Management - Access **Benefits Administration Platform Features** - Benefits Record Management - Enrollment Planning - Third-Party Carrier Integration - Document Management - Total Compensation Statements - Self-Service Portal - Regulatory Compliance - Benefits Dashboards - Mobile Benefits Access - Integrations / APIs - Internationalization - Mobility **Intermediate GEP features** - International Hiring Support - Pre-built Integrations **Generative AI** - AI Text Summarization **Taxes** - Tax Calculation - Tax Filing - Automatic Tax Payment **Support** - Scale - Specialist Guidance - Consulting - Invoicing - Implementation - Support - Assistance **Generative AI** - AI Text Generation - AI Text Summarization - AI Image-to-Text **Integration** - API / Integration - Time Tracking Integration - Accounting Integration - Core HR Integration **Other GEP Features** - Compliance Managenent - Analytics - Hiring Support **Platform** - Customization - Integration APIs - Internationalization - User, Role, and Access Management - Dashboards **Platform** - Reporting and Dashboards - User, Role, and Access Management - Performance and Reliability - Scalability ## Top VensureHR Alternatives - [Rippling](https://www.g2.com/products/rippling/reviews) - 4.8/5.0 (11,556 reviews) - [Justworks](https://www.g2.com/products/justworks/reviews) - 4.6/5.0 (1,119 reviews) - [Paychex](https://www.g2.com/products/paychex/reviews) - 4.1/5.0 (1,691 reviews)