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Venmo Reviews & Product Details

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Value at a Glance

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

9 months

Venmo Integrations

(2)
Integration information sourced from real user reviews.
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Venmo Reviews (251)

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Reviews

Venmo Reviews (251)

View 1 Video Reviews
4.5
251 reviews

Review Summary

Generated using AI from real user reviews
Users consistently praise the ease of use and speed of transactions with Venmo, highlighting how it simplifies sending and receiving money among friends and family. The app's intuitive interface and quick setup make it a preferred choice for both personal and business transactions. However, some users note limitations with transfer fees and transaction visibility, which can detract from the overall experience.

Pros & Cons

Generated from real user reviews
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Thomas L.
TL
Director, Media & Digital Marketing
Small-Business (50 or fewer emp.)
"Venmo Revolutionizes Payments and Makes Splitting Bills Effortless"
What do you like best about Venmo?

Venmo is an absolute game-changer. From splitting a check at a restaurant, to collecting money for any of my daughter's sporting events, collecting payment for her Girl Scout cookies, dividing up bills with my significant other - just an incredible product that has revolutionized the way we pay folks. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

Privacy concerns, I try to keep all of my payments private in the settings, but it's weird how your network is aware of what you are buying - whether it be that Pizza that violated your diet or something more nefarious like what was going on with Tyler Skaggs and the Angels. I wouldn't use it for large transfers - like if I was buying a house lol - but for small payments between friends, family - even strangers at a Garage sale, I like it. Review collected by and hosted on G2.com.

Mark S.
MS
Senior Account Manager
Small-Business (50 or fewer emp.)
"The fastest and easiest way to send money to friends, period."
What do you like best about Venmo?

The unmatched ease and speed of use for sending money to friends and family is the best feature. The social feed aspect and the fact that almost everyone I know uses it makes splitting bills, paying rent, and managing group expenses frictionless. It is the definitive P2P standard. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

The main downside is the lack of robust fraud and error protection compared to a bank, and the 3% fee for sending money via a credit card. Also, the public social feed can be an annoyance, and the customer support options for account disputes are often difficult and slow to access. Review collected by and hosted on G2.com.

Jhunjie Dinah D.
JD
Accountant
Enterprise (> 1000 emp.)
"Venmo Review"
What do you like best about Venmo?

What I like best about Venmo is how quick and seamless it makes sending and receiving money. The app is very user-friendly, payments are almost instant, and I can easily split expenses with friends or pay small businesses without hassle. I also like the added transparency through the payment history, which helps me track transactions easily. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

What I dislike about Venmo is that not all merchants accept it, and transferring money to a bank account can sometimes take longer unless you pay an extra fee for instant transfer. I also wish the security and privacy settings were more customizable. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business (50 or fewer emp.)
"Easy Expense Reimbursements with Venmo"
What do you like best about Venmo?

An easy way to reimburse others for their expenses, and just as easy to get reimbursed by others for mine. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

There still aren’t many businesses that accept Venmo as a form of payment. That said, it has improved lately, with Uber, DoorDash, and SeatGeek coming on board. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Small-Business (50 or fewer emp.)
"⭐ (1 star) - Terrible Seller Experience & Non-Existent Customer Support"
What do you like best about Venmo?

Venmo may be convenient for casual peer-to-peer payments, but if you're depending on it for business income, think twice. When something goes wrong, you're entirely on your own. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

Very bad experience with Venmo as a seller. While the app works fine as a buyer, sellers beware!

I maintained two Venmo accounts - one personal and one for business - both managed through a single app. Without warning, the Venmo app on my iPhone started crashing repeatedly and became completely unusable. I spent hours attempting every published troubleshooting step with no success.

When I tried reaching customer support, I discovered an absurd catch-22: phone support never connects you to a live person, and you're constantly redirected to their help center, which is only accessible through chat... in the app. The same app that wasn't working! It's impossible to get actual help when you need it most.

The real impact? Because of this app failure and complete lack of accessible customer support, I lost income as a seller and suffered actual financial losses. This is unacceptable for a payment platform that businesses rely on. Review collected by and hosted on G2.com.

Verified User in Media Production
UM
Mid-Market (51-1000 emp.)
"Nice to move money around"
What do you like best about Venmo?

I really enjoy using Venmo. My teenager has an account too, and we can send money back and forth easily whenever we need to. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

Sometimes it takes a few days for the money to be sent or withdrawn from my bank. Review collected by and hosted on G2.com.

Mary B.
MB
Business Office Manager
Small-Business (50 or fewer emp.)
"Seamless Fundraising and Personal Money Exchange"
What do you like best about Venmo?

I love the ease of use. It's very easy, and most people have Venmo. I definitely value the feature that allows me to connect with friends who also use the app, which is important because the friends are saved, and I don't have to remember or download their Venmo code each time we exchange. Typically, I'm using it with people multiple times. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

Sometimes it's confusing with the goods and services because, typically, it's a personal exchange, so I'm shortchanged often. The other thing is the transaction cost. Also, sometimes it takes a little longer for the transfer to my bank account to actually clear. Review collected by and hosted on G2.com.

Rashina S.
RS
CEO
Small-Business (50 or fewer emp.)
"Quick Payments and Easy to Use"
What do you like best about Venmo?

Quick payments. And easy to use. Most customers have Review collected by and hosted on G2.com.

What do you dislike about Venmo?

Not everyone has this. Most peaople use cashapp Review collected by and hosted on G2.com.

Verified User in Higher Education
UH
Small-Business (50 or fewer emp.)
"Effortless Money Transfers, No Complaints"
What do you like best about Venmo?

Very helpful to share money between individuals. It is reliable and user friendly. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

Sometimes it takes a bit to transfer into the bank account, but this is to be expected. Review collected by and hosted on G2.com.

Ana Maria Goncalves de Benedicto de L.
AL
Equity administrator assistant
Small-Business (50 or fewer emp.)
"The easiest way to move money between friends and family"
What do you like best about Venmo?

I really like Venmo. It removes the friction from paying people back, whether it’s splitting dinner, covering kids’ activity fees, or sending money to family. The app is quick to open, the design is clean, and payments go through without drama. I use QR codes often, and it’s great not to swap account numbers. Notifications arrive instantly, and the activity list makes it easy to confirm who paid what and when. Standard bank transfers are free; instant transfers cost a small fee but hit my account within minutes, which is worth it when timing matters. Review collected by and hosted on G2.com.

What do you dislike about Venmo?

My only gripe: opening a dispute/reporting an issue isn’t very intuitive. Review collected by and hosted on G2.com.

Questions about Venmo? Ask real users or explore answers from the community

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GU
Guest User
Last activity over 2 years ago

What is Venmo for Business used for?

GU
Guest User
Last activity almost 4 years ago

What happens if you use venmo for business?

Pricing Insights

Averages based on real user reviews.

Time to Implement

3 months

Return on Investment

9 months

Average Discount

7%

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Venmo Features
Encryption
Credit Card Processing
Mobile Payments
Reporting & Analytics
E-commerce Integration
Processing Fees
Multi-Currency
Online payment portal
POS Verification