The overall experience has been great. I was new to vendor management (and I am still learning) since I started working as our Risk Management Specialist. My favorite thing on Venminder is the knowledge base in the support center and the frequent webinars! It is very convenient having so much knowledge at my fingertips! Review collected by and hosted on G2.com.

The website has so much information it can be intimidating for first time users and takes a bit to navigate. Review collected by and hosted on G2.com.

The responsive team. They go above and beyond to assure that all of our needs are met. Enhancements are made throught the year as we (and other users) request them. We use this system on a daily basis to ensure that we are meeting our regulatory guidelines and keeping the company safe from unnecessary risks. Review collected by and hosted on G2.com.

When requested enhancements are more complex, they take longer to implement. This is not a huge deal because our Venminder liason always troubleshoots and comes up with work arounds until the fix is in place. Review collected by and hosted on G2.com.

I love that Venminder has paralegals on staff that assist with uploading contracts on your behalf. It's really helpful when you're managing contracts and you're not a legal professional. I also like that information is presented on your homepage in dashboards. You can easily filter what contracts are coming up for renewal, what vendors you manage, etc. We went through our first regulatory exam last year while using Venminder. Our examiner had never heard of Venminder and was super impressed. Implementation was easy and customer support is the best. Super quick and friendly! Review collected by and hosted on G2.com.

The only downside during implementation was you have to manually bring over docouments from your previous vendor management system; however, it was worth it as I was able to uncover missing document.s Review collected by and hosted on G2.com.

you have prefilled customer questionnaires (SIG, CAIG, etc) Review collected by and hosted on G2.com.

create and improve notifications and follow-up for sent provider requests Review collected by and hosted on G2.com.

We've had it a few years but I'm new to using Venminder myself even though I have experience with several other platforms. We love the interface, it's easy to use and intuitive for new users. It's a great solution to help us key in contract dates and set up notificaitons so we don't miss a date. It's really a full suite of applications and servers 99% of our needs without having to purchase additional modules. Pricing seems comporable to others I've used in the past for what you get, we just need to use it to more of it's potential and so far it's been very helpful in getting us on track with our vendor due dilegence requirements where we're not just doing it to check the box but it's helping us avoid risk. Review collected by and hosted on G2.com.

When exploring other services and add-on's it refers you to Talk to Sales where I prefer a little more self service when trying to access demo's, view pricing and add services without needing to speak with a rep. When I have talked to our rep or support it's been great, but sometimes it's helpful to do it on my own. Review collected by and hosted on G2.com.

Using Venminder is the most efficient way to streamline a vendor management program. The benefits of logging vendors and their respective risk information in Venminder Exchange isn't even comparitive to the old, outdated way of saving everything in a folder.

Additionally, by outsourcing assessments to Venminder, our Vendor Management team saves time and money. With this service there is not a need to review the information ourselves or hire employee(s) who specialize in particular areas.

Lastly, there has never been a better way to send questionnaires to vendors than using the questionnaire feature in Venminder. Fully customizable, directly sent out of the platform, progress tracking, completion notification - what more could you ask for? Review collected by and hosted on G2.com.

There are not many things to dislike about Venminder, in fact, only one thing comes to mind. Venminder, like all companies, must complete updates to their software, and unfortunately, sometimes this causes random bugs in the Exchange platform. If our team notices something off, or a feature not working properly, we contact support and the fix is usually taken care of in a day or two. Review collected by and hosted on G2.com.

I've used Venminder at multiple financial institutions, and every working day, and it's only improved over the years. The Control Assessments are a great help for a lean TPRM function and take some of the load off. Each CSM I've had has been abundently helpful and quick to help any time it's needed. The interface is easy to use and move through and implementation is a breeze, with Venminder being more than willing to schedule a call anytime it's needed. Outside of you CSM, the customer service chat function within the system is incredibly helpful if you have an immediate need. Review collected by and hosted on G2.com.

I have very few complaints with the system, and Venminder is always open to suggestions and often implements user suggestions! That said, it would be nice to have a bit more role-based access, and until recently, I would have also said that the contract module could use a bit of work as there was no way to identify parent-child contracts, but they've recently made updates to the system that do allow for that! Review collected by and hosted on G2.com.

Venminder has completely revolutionized our approach to business operations. Gone are the days of being caught off guard by surprise auto-renewals. The software's user-friendly interface and intuitive design have made managing our contracts, payment information, invoices, and receipts a seamless and efficient process. Now, all these vital documents are consolidated in one easily accessible location, eliminating the need to sift through numerous online folders or search through multiple emails to locate the information we need.

The vendor lifecycle feature has been extremely useful, especially for managing vendor performance issues. Sending out questionnaires and RFPs to our vendors is effortless. The document library enables everyone in our organization to access the most up-to-date templates for contracts and agreements. The risk assessment tools help us quickly identify and address potential issues. Automated reminders ensure that we never miss important deadlines. Venminder's customer support is responsive and helpful. Overall, Venminder is excellent and has significantly streamlined our vendor management process. Review collected by and hosted on G2.com.

Nothing! I love he instant customer service. Review collected by and hosted on G2.com.

Jennifer Benjamin. Jennifer is exceptional in her role as a Senior Customer Success Manager. She is always prompt in her responses to my inquiries and suggestions for improvement. No issue has gone unresolved, no question unanswered and I always feel better equiped to navigate venminder post communication. Review collected by and hosted on G2.com.

I would hope to improve Reporting, communications out of venminder for SME's specifically during diligence events so that we cah track the conversations and send updates to stakeholders without navigating to email. I would also be interested in what intergrations and auto-population features we could include so that our business users can update a record once and it be reflected in venminder and potentially their individual dashboards.

For initial diligence I would like to have an API functionality directly to the assessment that sets the inherent risk or have a public link available to post on our internal site. Review collected by and hosted on G2.com.

The most helpful thing about using Venminder is all of your 3rd party information is in ONE location, you can track their basic information, invoicing, contracts, questionnaires, and risk assessments all in ONE place!!

The tool is very easy to use, the implementation and support teams are FANTASTIC! I love the Single-Sign-On and that it was easy to integrate with Black Kite, our 3rd party riks monitoring tool. Review collected by and hosted on G2.com.

So far I haven't found anyting I don't like. Review collected by and hosted on G2.com.