Our small B2C business evaluated several CPQ providers in detail before deciding on Vendavo CPQ. We chose Vendavo CPQ due to: 1) customizable and intuitive user interface 2) ability to implement ourselves with guided support/training 3) reasonable implementation and ongoing cost.

Our vision was to have our sales team be able to develop quotes “live” in front of customers using tablets/ipads mirrored on large TVs. Additionally, our long-term vision is to allow customers to refine their own quotes using a web portal interface. Therefore, an intuitive user interface was the most critical criteria to our CPQ system as many users may not be extremely tech-savvy. Vendavo has certainly delivered as initial training took less than 1 hour for our sales team to understand the basics to quote. Customers love the pricing transparency and ability to make their own option selections with the “live quote” process using tablets mirrored on large TVs.

We chose a hybrid implementation strategy (combination of admin training, self-implementation, and Vendavo implementation) primarily due to value and long-term self-management. We are a small company and do not have dedicated programmers for implementation. Even with a complex product with many selections, the Vendavo CPQ admin interface and programming was easy enough to implement most of the system on our own. Our Project Manager was outstanding in teaching the system rather than just “taking the wheel.”

In the 6 months since launch, we have only scratched the surface of possibilities with Vendavo CPQ and continue to add new features to improve system. Vendavo has been supportive in developing new features and resolving issues. Vendavo CPQ has transformed the way we do business. Review collected by and hosted on G2.com.

Negatives are minor compared to upside. 1) Our users are not fans of the latest user interface (Version 10) as it appears to be less tablet friendly - key navigation features seem to be placed in poor locations and some changed from buttons to text. 2) Database upload process can be a bit awkward, but understandable since system can handle very complex products at multiple price points, locations, currencies, etc. 3) Need ability to “auto-save” quotes in process. If internet connection hiccups, we must start over. Review collected by and hosted on G2.com.

Approval workflows

(Why do I have to enter 40 characters to answer this question??) Review collected by and hosted on G2.com.

Deal Manager is rather complex to maintain for large number of materials Review collected by and hosted on G2.com.

Having an offer through the deal setting automatically going to our ERP system (SAP) is very useful. Additionally, PA analytics are helping us gain even better insights into our performance. Review collected by and hosted on G2.com.

I am not a big fan of being forced to use Silverlight in the admin console and I would like to have the option to copy questions during guided sales setup. I would also like to see it work with the latest Microsoft browser offerings. Review collected by and hosted on G2.com.

Our software with CPQ was designed to assist my sales team estimate projects accurately and quickly.

CPQ's ability to understand my products configurations & pricing complexities have enabled us to save several thousand dollars per year. The ROI is clear. The software also improves that order entry process from an admin standpoint. Review collected by and hosted on G2.com.

The software upgrades have a tendency to change some of my configuration rules Review collected by and hosted on G2.com.

Vendavo Sales Rep and Acocunt Management are great to work with, seeking to understand our business needs, recommend best approach specifically for our organization, and resolve issues as they arise Review collected by and hosted on G2.com.

The user interface of Deal Manager badly needs updating to improve intuitiveness of the user experience. Expected functionality that would improve ease of use is lacking and introduces frustration for our user base. Review collected by and hosted on G2.com.

Having quotation via deal setting automatically going to our ERP (SAP) system is very helpful. Furthermore the analytics from PA are helping us to get even better insights in our performance. Review collected by and hosted on G2.com.

The current ui we are using is not very intuitive. In order to optimize the view to your personal needs there is a lot of filtering involved. Review collected by and hosted on G2.com.

the best about profit analyzer is the ease of use - i.e. predefined charts that can be quickly use to build the dashboard Review collected by and hosted on G2.com.

in the same time, I would welcome more customization options - i.e. if I need to adjust the chart. from that perspective, MS excel is still winning :) Review collected by and hosted on G2.com.

Ability to have an integrated view of my business in real time to make more effective business decisions to improve my business and business strategy for the long term. Review collected by and hosted on G2.com.

so far, so good! i have nothing major to complain about. Review collected by and hosted on G2.com.

How the different modules bring together pricing, sales operations and financial transaction data into a single analytical environment with a fast data rendering, easy to use interface Review collected by and hosted on G2.com.

Delayed architecture enhancements and move to Cloud/AI technologies. However, the latest version 9.x release and upcoming 10.x are major steps in the right direction Review collected by and hosted on G2.com.

Quote Pricing and Workflow work very well Review collected by and hosted on G2.com.

New Profit Analyzer is not as easy to use as the Classic. Harder to select multiple fields, and can cause price mart to crash if you select a field that will pull in millions of rows before setting a date filter Review collected by and hosted on G2.com.