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Veeva CRM Reviews & Product Details

AM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Review source: Organic
What do you like best about Veeva CRM?

Great portals extension for HCP enagagement like CLM , Medcomms Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

Nothing so far, may be more Intutite UI. Review collected by and hosted on G2.com.

What problems is Veeva CRM solving and how is that benefiting you?

HCP engagement Review collected by and hosted on G2.com.

Veeva CRM Overview

What is Veeva CRM?

Veeva is a cloud-based Business Solutions for the Global Life Sciences Industry.

Veeva CRM Details
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Product Description

Veeva is a cloud-based Business Solutions for the Global Life Sciences Industry.


Seller Details
Seller
Veeva
HQ Location
Pleasanton, CA
Twitter
@veevasystems
6,177 Twitter followers
LinkedIn® Page
www.linkedin.com
8,697 employees on LinkedIn®
Ownership
NYSE: VEEV
Total Revenue (USD mm)
$1,465

Cindi V.
CV
Overview Provided by:

Recent Veeva CRM Reviews

AM
Akash M.Mid-Market (51-1000 emp.)
4.0 out of 5
"best for HCP engagement"
Great portals extension for HCP enagagement like CLM , Medcomms
Verified User
U
Verified UserEnterprise (> 1000 emp.)
4.5 out of 5
"I have a great experience it is very user friendly"
All the insights about a contact in your database
Verified User
A
Verified UserEnterprise (> 1000 emp.)
5.0 out of 5
"Veeva Review"
It´s an excellent tool like CRM, allow to customize our request and need like business.
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Veeva CRM Media

Veeva CRM Demo - Veeva CRM
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Veeva CRM Demo - Veeva CRM
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Veeva CRM Demo - Veeva CRM
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26 out of 27 Total Reviews for Veeva CRM

3.9 out of 5
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26 out of 27 Total Reviews for Veeva CRM
3.9 out of 5
26 out of 27 Total Reviews for Veeva CRM
3.9 out of 5

Overall Review Sentiment for Veeva CRMQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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M
Senior Medical Represent
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
Translated Using AI
What do you like best about Veeva CRM?

I plan when and at what time I will visit my customers, I can compare with my past plans, I can see if there is a conflict, a step ahead of the competitors. Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

There is no automatic sync, I manually sync every day, and I haven't experienced any systemic issues so far. Usage with Turkish characters can provide ease. I would like to receive updates via email and see them with an application video. Review collected by and hosted on G2.com.

What problems is Veeva CRM solving and how is that benefiting you?

A perfect platform for planning for my clients, with this product my customer visits are scheduled, working in a planned manner definitely increases my productivity, it greatly contributes to my work performance. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
AF
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
Business partner of the seller or seller's competitor, not included in G2 scores.
What do you like best about Veeva CRM?

It´s an excellent tool like CRM, allow to customize our request and need like business. Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

It´s very expensive; for each new functionality, you need to pay an extra feed. Review collected by and hosted on G2.com.

Recommendations to others considering Veeva CRM:

Veeva, it's the leather around the world for that reason they now very well the pharmaceutical business Review collected by and hosted on G2.com.

What problems is Veeva CRM solving and how is that benefiting you?

Align the best Global Practice cross Markets, now we have the same concept and broken the local customization Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Veeva CRM?

All the insights about a contact in your database Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

Sometimes crashes during working and you lost the work done Review collected by and hosted on G2.com.

What problems is Veeva CRM solving and how is that benefiting you?

Accessing all the business contacts and perform the actions which i want to Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
EP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Veeva CRM?

Great vertical, offering a lot of out of the box solutions, but also gives IT the ability to customize the solution to cater to specific market demands. Built on Salesforce, it also integrates well with other applications. Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

Price is the only part that isn't great about Veeva... it is not the cheapest CRM solution Review collected by and hosted on G2.com.

What problems is Veeva CRM solving and how is that benefiting you?

CRM and multi-channel engagement for selling and promoting pharma products to healthcare providers and pharmacies globally Review collected by and hosted on G2.com.

Scott F.
SF
Director, IT Business Partner
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Veeva CRM?

Working with the Veeva implementation team has been a pleasure. The application is intuitivly designed and well built. I would recommend Veeva to anyone looking to implement a CRM solution. They are industry leaders and well versed in industry challenges Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

The pricing model across the different Veeva products can be confusing. The application has limitations within the virtual detailing space as it is not a widely recognized platform. The CRM platform is not designed well for devices other than iPads. Review collected by and hosted on G2.com.

Recommendations to others considering Veeva CRM:

Veeva CRM is an industry-standard. Review collected by and hosted on G2.com.

What problems is Veeva CRM solving and how is that benefiting you?

Veeva CRM is helping us solve our interactions and connections with HCPs. We have been able to reach our targets more effectively and efficiently. Review collected by and hosted on G2.com.

Anand S.
AS
Senior Manager - IT
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Veeva CRM?

CLM and overall UI is the best in Veeva CRM Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

Analytics is one area which can be improvised. Review collected by and hosted on G2.com.

Recommendations to others considering Veeva CRM:

Veeva CRM provides lot of feature and quite a advanced tool in Pharma domain. Would recommend only if your internal process is matured enough and your field force is matured to use the tool. Review collected by and hosted on G2.com.

What problems is Veeva CRM solving and how is that benefiting you?

I have used Veeva CRM in my previous organisation, Veeva was one unique platform with had a matured model for customer management and customer 360 view was very useful and helped us in segmenting the customers. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Veeva CRM?

The app suite is very easy to navigate and use Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

It constantly makes you log back in after simply clicking into another app Review collected by and hosted on G2.com.

What problems is Veeva CRM solving and how is that benefiting you?

Logging both business encounters and time off all in one place Review collected by and hosted on G2.com.

Verified User in Biotechnology
UB
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
What do you like best about Veeva CRM?

I like how the search function works and be used for easy searching of documents in the cloud. I like how you can easily view the interconnection between parent and child docs/forms. I like how my tasks are organized and easily visible for me when I log in. Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

I don't like how it is not possible to see past versions of docs. Sometimes I need to see previous revisions but these do not seem to be saved or are not easily accessible on Vault. Review collected by and hosted on G2.com.

Recommendations to others considering Veeva CRM:

Easy solution for pharma companies to manage docs. Review collected by and hosted on G2.com.

What problems is Veeva CRM solving and how is that benefiting you?

We use Veeva Vault Quality Docs to manage our Quality documents for manufacture and licensing of pharmaceutical products. Review collected by and hosted on G2.com.

Verified User in Pharmaceuticals
UP
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about Veeva CRM?

Intuitive, easy to use, I like the map function as well Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

Sync takes ~5 mins, downloads a lot of unused data Review collected by and hosted on G2.com.

What problems is Veeva CRM solving and how is that benefiting you?

Mapping out customers easily helps with mapping out our day Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
UM
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about Veeva CRM?

I specifically use this for submission of promotional pieces to the client and I like the ease of searching for references based on reference number or name of reference when linking references and supporting materials to the promotional piece. I like the ease of submitting to QC quickly and effectively and being able to make updates and upload projects quickly with ease. The organization of the platform is also nice to search for references and see where certain references have been used in other promotional pieces and to view those specific promotional pieces. Review collected by and hosted on G2.com.

What do you dislike about Veeva CRM?

I dislike that when there are anchors in references that are already created (and sometimes incorrect) then you cannot modify them in anyway. Or if there are multiple anchors over each other you cannot delete or there is no option to prevent that from happening OR if an anchor was made in error it is there forever. I would like searching for an anchor with the reference number to show only the correct result, not all the results that contain all the words and reference values that I have searched. Review collected by and hosted on G2.com.

Recommendations to others considering Veeva CRM:

great user experience and functionality Review collected by and hosted on G2.com.

What problems is Veeva CRM solving and how is that benefiting you?

Quickly and effectively tracking changes made by the client or reviewer and making those changes. Also being able to see version history, previous links, previous comments and responses to comment to see how a promotional piece has changed or why specific changes were made. Overall, the ease of use of this product is wonderful! Review collected by and hosted on G2.com.