Top Rated Vamoos Alternatives
As a small tour operator it allows us to deliver a huge amount of essential information to our clients in a highly efficient and professional way - it also has a real 'wow' factor which, as they receive it upon booking, gives our customers a fantastic first impression!
We were an early adopter and have been with Vamoos for 10 years. Excellent service from start to finish and has become an integral part of our day-to-day business model. Our clients often mention it in feedback - they love it! Review collected by and hosted on G2.com.
I wouldn't say it's a negative but you do need to think about how best to populate the app and prepare material accordingly. For us that's been an organic process and to start with we were quickly able to load our existing destination info onto the app in pdf form. Review collected by and hosted on G2.com.
3 out of 4 Total Reviews for Vamoos
We use Vamoos for custom travel service and at a basic level the best part is that it has let us completely stop sending any paper mailings to our clients. We can send an attractive itinerary plus include all trip preparation documents in one organized place that travelers can access before, during, and after the trip. Also, we can continue to update their app over time with new details and documents. It is easy to use from the back end, and most travelers appreciate it. Review collected by and hosted on G2.com.
Our least favorite thing about Vamoos is that we can't sub-divide the organization of documents within the two available sections for links/resources/documentaion. This sometimes results in a very long and unwieldy list of links for travelers to peruse and makes it more likely that they will miss important items in their list of files and resources. It's great that we can see when people first download it -- but it would be nice if we could also see how frequently they view it and which pages or items they are viewing. Review collected by and hosted on G2.com.
Vamoos continues to provide the best on-trip client experience we have come across. The aesthetics are unmatched and fit our brand perfectly. On top of that, both the app and back end do not compromise on functionality and features. It is easy for clients to set up on their devices and straightforward for us to integrate into our pre-trip process. We consistently get glowing reviews from clients using the app for their trips. On top of this, the support from the Vamoos team has been incredibly responsive. They are quick to fix any issues and provide helpful insight into how to better utilize the system to fit our client's needs, not to mention the regular webinars discussing new features and updates based on user feedback. Review collected by and hosted on G2.com.
It is hard to fault Vamoos when they consistently add new features we request. That being said, Vamoos does not integrate with any of our other technologies, something that leads to some redundancy in our process. Our sales documents are made in a different program that then requires the trip to be re-made in Vamoos when/if a client confirms their booking. There are ways to use Vamoos for this function but they do not quite fit our use case. It would be fantastic to see more integration with other itinerary builders and CRMs. Review collected by and hosted on G2.com.
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