---
title: Vagaro Reviews
meta_title: 'Vagaro Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 393 reviews by the users' company size, role or industry
  to find out how Vagaro works for a business like yours.
aggregate_rating:
  rating_value: 4.6
  review_count: 393
  scale: '5'
date_modified: '2026-07-29'
parent_category:
  name: Vertical Industry
  url: https://www.g2.com/categories/vertical-industry
---

# Vagaro Reviews
**Vendor:** Vagaro  
**Category:** [Spa and Salon Management Software](https://www.g2.com/categories/spa-and-salon-management)  
**Average Rating:** 4.6/5.0  
**Total Reviews:** 393
## About Vagaro
Vagaro is the #1 business management software built for professionals in the beauty, wellness, and fitness industries. Whether you&#39;re a solo professional, small business, or managing multiple locations, Vagaro provides everything you need to run and grow your business efficiently. Easily manage your schedule with customizable calendars and 24/7 online booking. Reduce no-shows with automated email and text reminders. Accept payments seamlessly using integrated POS tools, manage inventory in real time, and deliver a personalized client experience with detailed profiles, digital intake forms, and notes. Grow your brand with built-in marketing tools, including email and text campaigns, a customizable website, and exposure on the Vagaro Marketplace. Stay on top of performance with advanced reporting and payroll features. Plus, AI-powered tools help you create content, communicate with clients, and automate routine tasks. Join over 220,000 professionals who trust Vagaro to streamline operations, engage clients, and boost revenue—all from one powerful platform.



## Vagaro Pros & Cons
**What users like:**

- Users find Vagaro **easy to use** , facilitating appointment bookings and overall business management with practicality and support. (167 reviews)
- Users love the **easy scheduling and reminder notifications** for clients, streamlining their business management experience efficiently. (90 reviews)
- Users value Vagaro&#39;s **user-friendly tools** and 24/7 support, streamlining business management in a single platform. (70 reviews)
- Users value the **booking ease** of Vagaro, appreciating its simple online scheduling and payment integration. (68 reviews)
- Users love the **easy online booking** system with versatile options for services and scheduling clients efficiently. (65 reviews)
- Users love the **convenient appointment management** features that simplify scheduling and enhance client communication. (63 reviews)
- Simple (62 reviews)
- Users value the **knowledgeable customer support** and the effective management tools provided by Vagaro. (61 reviews)
- Users value the **readiness and availability of customer support** , appreciating knowledgeable and patient representatives for assistance. (59 reviews)
- Client Management (47 reviews)

**What users dislike:**

- Users express disappointment over **missing features** in Vagaro, limiting its functionality and affecting employee motivation. (47 reviews)
- Users express frustration with **limited features** , such as difficulty in managing multiple bookings and shop setups. (40 reviews)
- Users find Vagaro&#39;s **poor usability** frustrating, with challenges in setup, hidden fees, and overwhelming website design requirements. (40 reviews)
- Users express dissatisfaction with the **lack of features** in Vagaro, leading to higher costs and limited functionality. (37 reviews)
- Users face **app issues** such as connectivity problems, difficulty with multiple stores, and client login troubles. (32 reviews)
- Users find Vagaro to be **expensive** , particularly due to high fees and costs for basic features that should be included. (28 reviews)
- Limited Customization (25 reviews)
- App Limitations (23 reviews)
- Scheduling Issues (23 reviews)
- Users experience **booking issues** with appointment management and unexpected fees, affecting overall satisfaction with Vagaro. (22 reviews)

## Vagaro Reviews
  ### 1. Versatile, With Amazing Customer Support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Vagaro?**

I use Vagaro for my swim business and I love how specific it is, there are so many helpful settings for independent contractors to book their lessons. I love the cusomter support chat feature, it's real people that can really solve your problems!

**What do you dislike about Vagaro?**

Sometimes the checkout system is a little clunky and invoices don't show up on contractor reports, but otherwise I can't complain.

**What problems is Vagaro solving and how is that benefiting you?**

Ability to book lessons with different insutrcotrs in different locations, while allowing them to generate their own reviews and choose their own prices.

  ### 2. The most professional website ever!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 17, 2024

**What do you like best about Vagaro?**

The first feature I found helpful using vagaro as a salon business owner is the calendar of course! The customization is very helpful for a fluctuated schedule. Its like having my own receptionist for FREE.

**What do you dislike about Vagaro?**

I am happy with the operation of doing business through vagaro i have no complaints.

**What problems is Vagaro solving and how is that benefiting you?**

Vagaro is helping me solve faster checkout methods with so many options.

**Official Response from Michael DeAllfordii:**

> Thank you for choosing Vagaro. We aim to create this very experience for you and appreciate your partnership.

  ### 3. Great software, Easy to nevigate

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 16, 2024

**What do you like best about Vagaro?**

Easy to navigate, great pricing for small businesses, has everything all in one! marketing, ooking, checkout, ect

**What do you dislike about Vagaro?**

I do withthat you were able to adjust the service times based off specific clients. Not all clients take the same amount of time to complete the same services as others.

**What problems is Vagaro solving and how is that benefiting you?**

Online booking, marketing and client revocery

**Official Response from Tresha Bornales:**

> Thank you for sharing your experience with us! We're thrilled to hear that you're enjoying our software! You can manually adjust the duration of any client appointment directly within the system. If you’d like the option for automated adjustments, please feel free to submit a feature request at feedback.vagaro.com, and we’ll consider it for future updates.

  ### 4. Very easy to use and great resource for marketing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 22, 2024

**What do you like best about Vagaro?**

Customized settings, accessibility for online booking, marketing tools

**What do you dislike about Vagaro?**

Not being able to remove reviews when they don't apply or make sense

**What problems is Vagaro solving and how is that benefiting you?**

Vargaro has helped me with setting up my website and customizing my profile

**Official Response from Tresha Bornales:**

> Thank you for highlighting the features you love about Vagaro, like the customized settings, online booking accessibility, and marketing tools—it’s great to know they’re helping your business thrive!

Regarding reviews, we understand how important accurate feedback is. While reviews cannot be removed, our support team can guide you on how to respond effectively to maintain transparency and address any concerns.

We’re thrilled that Vagaro has been instrumental in setting up your website and customizing your profile. Your success is our priority, and we’re here to support you every step of the way!

  ### 5. Vagaro is easy to use

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Design | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 01, 2024

**What do you like best about Vagaro?**

I like that Vagaro is diligent about sending reminders to my client of their appointment. That make my day run much smoother.

**What do you dislike about Vagaro?**

Lately I have to enter an authentication code everytime I log on.

**What problems is Vagaro solving and how is that benefiting you?**

The booking process keep my day, week, months straight and visible. It is getting better all the time

  ### 6. Best Scheduling Program so far!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 09, 2024

**What do you like best about Vagaro?**

The Customer Services has been fantastic!

**What do you dislike about Vagaro?**

I would love for some features to be a bit more customizable.

**What problems is Vagaro solving and how is that benefiting you?**

I spend less time scheduling, gives me more time to do other things!

**Official Response from Tresha Bornales:**

> Thank you for sharing your experience! We're thrilled to hear that our 24/7 support has been fantastic for you. We're constantly looking for ways to enhance our software, so feel free to share your great ideas anytime at feedback.vagaro.com!

  ### 7. best scheduling software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 08, 2024

**What do you like best about Vagaro?**

Customer service has always been amazing just setting up the account was super easy I loved how they stepped you through everything and made sure you understood how to use it ect. My clients love how easy it is to book online as well.

**What do you dislike about Vagaro?**

The only "dislike" I have is when you do couples appointments it just does one person's name it would be nice if it captured the name of both people but otherwise it's fantastic!

**What problems is Vagaro solving and how is that benefiting you?**

I love that the reports are easy and you can sort by employee etc

  ### 8. Pretty good

**Rating:** 2.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 27, 2024

**What do you like best about Vagaro?**

It is easy to schedule and keep track of clients.

**What do you dislike about Vagaro?**

It crashes often and sometimes just doesnt want to work.

**What problems is Vagaro solving and how is that benefiting you?**

It is making it fast and easy to checkout clients as well as keep everything organized.

**Official Response from Tresha Bornales:**

> Thank you for sharing your experience. Reliability is important to us, and we would like to look into this matter for you. Our 24/7 support team is always available to assist you on vagaro.com/pro/contact. Your feedback helps us identify areas that need attention, and we appreciate you letting us know.

  ### 9. There's a few bugs and I wish it cost less but it does everything.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Vagaro?**

It does everything. I use Quickbooks so it's convenient for me that it imports directly to QB. I use customer service frequently and they are always polite and helpful.

**What do you dislike about Vagaro?**

I wish client notes were encrypted for further HIPAA privacy. Most of my issues are with me not interpreting some controls but I eventually figure it out.

**What problems is Vagaro solving and how is that benefiting you?**

Accepting HSA/FSA. It is a real game-changer for some folks that don't have a ton of money to spend on self-care.

  ### 10. Vagaro is an Assets to Business Convenience

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2024

**What do you like best about Vagaro?**

Easy to navigate most tools, Customer support is very helpful and curtious. Saves me time from answering the phones to make appointments to spending time with my clients.

**What do you dislike about Vagaro?**

lack of tools to teach us, less proficient,I feel sometimes I am stumbling through.

**What problems is Vagaro solving and how is that benefiting you?**

I get a lot of customers from Vagaro which I enjoy, since I am visible from the street, I dont have inside promotion like a beauty salon would. I am a sole prepriortor. Also scheduling was time consuming using paper and pen books, but Vagaro makes it easy to get booked.

  ### 11. Vagaro is amazing!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 28, 2024

**What do you like best about Vagaro?**

Vagaro is a great for booking clients. I love how personalized it is to each client as well as their pronouns.  I like how clients can review you individually.

**What do you dislike about Vagaro?**

Checking out can sometimes be a little difficult if there is any discounts or giftcards being used.

**What problems is Vagaro solving and how is that benefiting you?**

Booking clients and checking out clients. It's benefiting us because it is all in one system and easy to use and easy for clients to use.

  ### 12. We are thrilled with our experience for our Salon, Smooth Wax Bar & Laser.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Devices | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 12, 2024

**What do you like best about Vagaro?**

The seamless integration of scheduling, client management, and EMR functionalities has truly elevated our operations. From effortlessly booking appointments to efficiently managing client records, Vagaro has exceeded our expectations. Their user-friendly interface and comprehensive features have streamlined our workflow, allowing us to focus on delivering exceptional service. We highly recommend Vagaro to any Medspa or salon looking to optimize their operations and provide top-notch customer experiences. Five stars all the way!

**What do you dislike about Vagaro?**

That the POS system doesnt support Spafinder.

**What problems is Vagaro solving and how is that benefiting you?**

None

  ### 13. Game Changer

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2023

**What do you like best about Vagaro?**

I switched from Square to Vagaro. Way more options than Square and their memberships are easy to use. I like that I can chose a color for each service. I have employees and renters- I love that I can collect rent. Much easier for keeping track of everything. I've called customer service a few times and I never have to wait long for someone to asnwer and they are always friendly and helpful. Integration was also very easy and happened over night

**What do you dislike about Vagaro?**

I didnt realize integration i not free ONE time. I had done it to try to get a feel for the app prior to switching over my clients. I then had to pay $150 to re do it. It was probably miscommunication. I also wasnt the EASIEST app to get to know. But thats because there are so many options and you can really custom it. I also wish their app would "refresh" faster when new appointments are booked. I noticed It takes a bit and I have to refresh to make sure no one else booked that time slot

**What problems is Vagaro solving and how is that benefiting you?**

Helped me see what percentage we are booked everyday and that we could be much busier

  ### 14. Vagaro is the best booking system for beauty professionals!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 13, 2024

**What do you like best about Vagaro?**

It has most everything I need in a scheduling system: booking, record forms, portfolio photos, client reviews, online shopping cart, email blast, appointment reminders, client check-in, packages, gift cards, and most importantly online forms :)

**What do you dislike about Vagaro?**

When clients leave reviews. I would like clients to be prompted to write a review on the same page that they leave stars. I received more written reiview on gloss genius because clients did not need to click to the next page.

**What problems is Vagaro solving and how is that benefiting you?**

Having online forms and online shopping site, are the primary reasons I switched to Vagaro.

  ### 15. Simple and easy

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Vagaro?**

Simple and efficient. I find this app is very user friendly

**What do you dislike about Vagaro?**

Nothing needs to be changed. Great for myself and customer

**What problems is Vagaro solving and how is that benefiting you?**

Keeping track of appointments and pricing.

  ### 16. Manager

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 23, 2024

**What do you like best about Vagaro?**

It is easy to make appointments and track history before and after.

**What do you dislike about Vagaro?**

When the program is not working and the schedule is not connected to the system.

**What problems is Vagaro solving and how is that benefiting you?**

Only for Happy Feet Salon LLC.

**Official Response from Tresha Bornales:**

> Thank you for your feedback! We're thrilled to hear you're enjoying our software. If you're experiencing issues with the program and scheduling, please feel free to reach out to our support team for assistance—we're here to help ensure everything runs smoothly for you!

  ### 17. Vagaroo has been amazing! everything works and is very accessible for me and my clients

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 26, 2024

**What do you like best about Vagaro?**

The most helpful parts of vagaro are the forms i get to create for my clients options for check in.

**What do you dislike about Vagaro?**

The only thing i dislike about vagaro is having to pay for every single thing i want added to better the process of booking . There should be things that already come with the monthly price rather than paying for additional things.

**What problems is Vagaro solving and how is that benefiting you?**

havent had any problems yet

  ### 18. Much easier to use than other platforms!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Alternative Medicine | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 04, 2024

**What do you like best about Vagaro?**

Our clients find it easy to book their appointments.

**What do you dislike about Vagaro?**

It's not always reliable. Clients can't check in at least once a week.

**What problems is Vagaro solving and how is that benefiting you?**

Making it easier for our clients to book their appointments.

  ### 19. It is very user friendly and affordable. I use it for email marketing and scheduling my clients.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 10, 2024

**What do you like best about Vagaro?**

Vert easy to use and you dont need to pay for things you dont use.

**What do you dislike about Vagaro?**

nothing really to be honest. Im not on it enough other than scheduling and writing my monday morning newsletter for my personal training clients Past and present

**What problems is Vagaro solving and how is that benefiting you?**

My booking/schedule

**Official Response from Michael DeAllfordii:**

> Thank you for sharing your positive experience with Vagaro! We're thrilled to hear that you find our platform user-friendly and affordable. It's great to know that you appreciate the flexibility in only paying for what you use. If you ever have any questions or need assistance with any additional features, please don't hesitate to reach out. We're here to help make your experience even better. Thank you for choosing Vagaro for your email marketing and client scheduling needs!

  ### 20. Great for keeps classes organized

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Farming | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 19, 2024

**What do you like best about Vagaro?**

It is easy to access from phone or laptop.

**What do you dislike about Vagaro?**

A few inconvenient limitattions on the app.

**What problems is Vagaro solving and how is that benefiting you?**

Vagaro solved my being paid in advance for classes and limits the confusion on whether or not a client has a class scheduled.

**Official Response from Michael DeAllfordii:**

> Thank you for sharing your feedback. We'll definitely take note of the limitations you've experienced on the app and work on improving the user experience.

  ### 21. loved the attention of the people incharge

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2024

**What do you like best about Vagaro?**

its a new experence, and the appoiments how are made

**What do you dislike about Vagaro?**

i dont have any problems with vagaro actually

**What problems is Vagaro solving and how is that benefiting you?**

very well actually , everything is well

  ### 22. Easy, Comprehensive

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 18, 2024

**What do you like best about Vagaro?**

Keeping SOAPs and client info secure and accessible for appointments is key. Appointment reminders for clients without me having to do anything is also fantastic.

**What do you dislike about Vagaro?**

I would love to have integration with my other calendars - maybe Vagaro already offers this and I don't know about it!

**What problems is Vagaro solving and how is that benefiting you?**

Website + Booking + Reminders

  ### 23. The layout has a fantastic flow and the customer support is great!

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 09, 2024

**What do you like best about Vagaro?**

I love the way you can find other professionals in the area and it is fairly easy to set up.

**What do you dislike about Vagaro?**

Had a few issues with employees disappearing off the list.

**What problems is Vagaro solving and how is that benefiting you?**

Vagaro is putting everything in one place for a reasonable price.

**Official Response from Michael DeAllfordii:**

> We're happy to hear that you're enjoying the layout and finding the customer support helpful! We strive to provide a platform that makes it easy to connect with other professionals and set up appointments. We apologize for any issues with employees disappearing from the list and will work to ensure a seamless experience for our users.

  ### 24. Best system from A-Z

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 30, 2024

**What do you like best about Vagaro?**

It is easy to use and has everything a business owner needs to run and market.

**What do you dislike about Vagaro?**

Does not automatically sync with my outlook.

**What problems is Vagaro solving and how is that benefiting you?**

automated reminders, scheduler, marketing, reporting

  ### 25. Excellent Customer Service!

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 11, 2024

**What do you like best about Vagaro?**

help availability when I'm setting this up.

**What do you dislike about Vagaro?**

The pricing and paying for services! I think there are too many  "a la carte" features. I would have liked to have the "forms" and "packages" available for my clients to buy without having to pay extra for those services. Also, it would be nice to have the "tap and pay" feature for NFT credit cards for personal mobile devices and not needing to use the EMV reader. I currently use Square and its SUPER convenient for me to accept payments using my personal phone and not needing a reader to collect payment.

**What problems is Vagaro solving and how is that benefiting you?**

Vagaro is allowing me to have an online booking platform for clients to use to check my appointment availability

**Official Response from Tresha Bornales:**

> Thank you very much for your candid feedback about our software. With Vagaro, you don't have to pay extra for packages; they're included in the base subscription. We offer à la carte features because we believe in providing value for what you actually use. Vagaro is constantly striving to enhance our system, and we encourage you to share your brilliant ideas for future updates at feedback.vagaro.com!

  ### 26. the best system to work

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Medical Practice | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 09, 2024

**What do you like best about Vagaro?**

i use to work before witrh other system and now my boss change to these system and i love it is super easy to clock in and clock out and to see my appoiments.

**What do you dislike about Vagaro?**

nothing  i love evething is the best system

**What problems is Vagaro solving and how is that benefiting you?**

they help me to be more organizated with my clients and i love these system is very easy to learn how to use.

  ### 27. GREAT & INTUITIVE SOFTWARE PROGRAM!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 21, 2024

**What do you like best about Vagaro?**

Very easy to use and understand.  Clean and simple. Reasonable pricing. Allow photo progressions for each client.

**What do you dislike about Vagaro?**

I dislike that I am unable to change information about clients if they have been previously added to the Vagaro software at other locations.  I should be able to update any phone number or address changes directly and Vagaro does not allow that which is very inconvenient. Many of my clients are not computer sauvy and to make them have to long in to change their contact information is not good!

**What problems is Vagaro solving and how is that benefiting you?**

Keeping track of Clients and their history.

  ### 28. Vagaro has been the best salon software i have used , it has everything you need and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 11, 2024

**What do you like best about Vagaro?**

service Team, they answer the phone always

**What do you dislike about Vagaro?**

there isnt anything i dislike , they have a ton of features, you just have to utilize them !

**What problems is Vagaro solving and how is that benefiting you?**

getting e mails out to clients

**Official Response from Michael DeAllfordii:**

> We're thrilled to hear that you've had a great experience with Vagaro! Our service team is dedicated to providing excellent support to our customers, and we're glad to hear that you've had positive interactions with them.

  ### 29. I enjoy using Vagaro

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 04, 2024

**What do you like best about Vagaro?**

I like the ability to have mulitiple service providers, as well as customize the services we offer. We like the inventory tracking. We love the appointment confirmation and reminders.

**What do you dislike about Vagaro?**

I wish there was a reminder for the receptionist to see when clients don't have an appointment pre-booked. For an example, a client hasn't been in for a service since 5 weeks, we could contact them to see if they would like to schedule an appoinment. I wish the merchant processing fees were lower

**What problems is Vagaro solving and how is that benefiting you?**

It allows clients to book appointments online when we are open or closed. Appointment reminders are amazing. Having a POS system the is user friendly for the clients to check out.

  ### 30. Great Software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 23, 2024

**What do you like best about Vagaro?**

Super Easy to use. Love the ability to change the way it looks and the functions

**What do you dislike about Vagaro?**

Need Better pricing. To get all the features woud cost a small business alot

**What problems is Vagaro solving and how is that benefiting you?**

Streamline the process of running my business

  ### 31. EASY TO USE

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 20, 2024

**What do you like best about Vagaro?**

I emjoy the ease of the system. Easy to learn and use.

**What do you dislike about Vagaro?**

I would say not being able to have multiple devices logged in without needing a lock code each time when signing in.

**What problems is Vagaro solving and how is that benefiting you?**

Schedule booking with out needing a paper book. :)

  ### 32. Easy salon software

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 15, 2023

**What do you like best about Vagaro?**

You can taylor it to your needs, whether you are solo or run a booth rental salon or commision salon.  Vagaro is super simple to set up and is loaded with features and add ons that don't break your bank. 
We have checked out a lot of other software, but came back to Vagaro.
Super easy integration & customer support in the U.S. and has been great so far.
Setting appointments & checking clients out is fast and easy.

**What do you dislike about Vagaro?**

So far we love vagaro, Can't think of anything we don't like

**What problems is Vagaro solving and how is that benefiting you?**

It is making my business more streamlined. I love having everything in one place including my website so everything works seamlessly together. I love that my clients can purchase packages & memberships online

  ### 33. Wonderful

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 17, 2024

**What do you like best about Vagaro?**

It is easy to use and very affordable. The app is super convenient as well.

**What do you dislike about Vagaro?**

Sometimes the customer editing glitches on the app.

**What problems is Vagaro solving and how is that benefiting you?**

Time management, customer tracking and communication, and organization.

  ### 34. So many benefits and more

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 07, 2024

**What do you like best about Vagaro?**

I love that I can acess my schedule whenever, wherever.

**What do you dislike about Vagaro?**

It's petty really, I wish there were more color options. LOL  But the biggest thing I would have to say there are more specific editing options I wish were available.

**What problems is Vagaro solving and how is that benefiting you?**

Since day one the text/emailing for appointment reminders has been my absolute favorite feature.  I've also really enjoyed the deposit for new client features.

  ### 35. The most reliable app in the web

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 05, 2024

**What do you like best about Vagaro?**

How easy it is to use it, u gotta use it to love it

**What do you dislike about Vagaro?**

As of now I have liked everything, If I have a complaint I'll post it

**What problems is Vagaro solving and how is that benefiting you?**

Scheduling appointment and getting card payments

  ### 36. Very easy to use for my business, I switched from Mindbody and I am very happy with the switch.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 19, 2024

**What do you like best about Vagaro?**

The people and staff were great with onboarding to learn how to use a new system

**What do you dislike about Vagaro?**

Not much really, more the learning curve

**What problems is Vagaro solving and how is that benefiting you?**

less expensive for the same quality of usage.

  ### 37. Reliable service

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Cosmetics | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 23, 2024

**What do you like best about Vagaro?**

I like the many options available. It is very convient.

**What do you dislike about Vagaro?**

I would lilke to have options to asign days to different services.

**What problems is Vagaro solving and how is that benefiting you?**

It helps me orginazed appointments, check outs, employees, reporting and retail products.

**Official Response from Tresha Bornales:**

> Thank you for sharing your feedback with us! We truly appreciate you taking the time to provide us with your thoughts. We're excited to let you know that we are currently working on enhancing our features, including offering specific services on designated days. If you have any more suggestions please feel free to submit them to feedback.vagaro.com

  ### 38. Massage Therapy and Skin Spa

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospitality | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 14, 2024

**What do you like best about Vagaro?**

very user friendly. easy for clients to schedule appointments

**What do you dislike about Vagaro?**

no complaints at all- love the program- it is great

**What problems is Vagaro solving and how is that benefiting you?**

no problem

  ### 39. amazing would never change

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 05, 2023

**What do you like best about Vagaro?**

where I am  can always check and monitor and when I call they assist promptly

**What do you dislike about Vagaro?**

I don't dislike anything vagary has all I need to run my business

**What problems is Vagaro solving and how is that benefiting you?**

inventory and cash flow

  ### 40. Sort of an assistant!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 28, 2024

**What do you like best about Vagaro?**

Vagaro it's like having a personal assistant in your pocket. From organizing schedules to providing helpful reminders, it keeps my business on track making our lives much easier.

**What do you dislike about Vagaro?**

I highly recommend Vagaro who is looking for a reliable platform.

**What problems is Vagaro solving and how is that benefiting you?**

Great marketing tool !

  ### 41. Helpful

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2024

**What do you like best about Vagaro?**

Vagaro helps me run my bussiness in an organized way. Vagora makes it simple to make appointments with my customers.

**What do you dislike about Vagaro?**

A downside of using Vagaro is the price.

**What problems is Vagaro solving and how is that benefiting you?**

A business problem Vagaro helps me solve is organizing my schedule.

**Official Response from Michael DeAllfordii:**

> We're glad to hear that Vagaro is helping you run your business in an organized way and making it simple to make appointments with your customers. Please feel free to reach out to us and let us help you with your concerns as well.

  ### 42. Very easy to use for small business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Vagaro?**

Ability to safely store customer information

**What do you dislike about Vagaro?**

slightly difficult to manage shared administrative roles within the account

**What problems is Vagaro solving and how is that benefiting you?**

Migration toward the ability to utilize for healthcare

  ### 43. Vagaro absolutely blessing for small business owners. Im happy working and doing business with them

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Professional Training & Coaching | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 10, 2024

**What do you like best about Vagaro?**

I do like and enjoy everything, honestly in Vagaro

**What do you dislike about Vagaro?**

Sometimes I feel I need more help to understand some product

**What problems is Vagaro solving and how is that benefiting you?**

scheduling

  ### 44. Love Vagaro

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Goods | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 19, 2024

**What do you like best about Vagaro?**

I love that it gives me control of my schedule and that it's HIPPA compliant for my SOAP notes

**What do you dislike about Vagaro?**

I dont like that everything has a separate charge

**What problems is Vagaro solving and how is that benefiting you?**

Helping me keep track of all my clients. I love that it sends them texts and reminders

  ### 45. The Best Booking Site!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 04, 2024

**What do you like best about Vagaro?**

Vagaro makes it so easy to navigate, when I reach out to customer support I get a repy immediatly. There are a number of features to help you choose navigate through system.

**What do you dislike about Vagaro?**

There is nothing to dislike, everything you need in this system is here.

**What problems is Vagaro solving and how is that benefiting you?**

Vagaro help me keep up with my finances, and contact info for my clients

  ### 46. One stop shop

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 16, 2023

**What do you like best about Vagaro?**

I love that everything is pretty much set up for you from client intake forms to holding a card on file. It's very user friendly and there's a lot of support from the chat to FAQs and videos to help navigate the site. I like that I can customize my service menu.

**What do you dislike about Vagaro?**

I dislike that my clients cannot schedule more than 3 services at a time when theyre paying a deposit for the services. Adding in skin care products for inventory and shipping is a bit of a struggle especially if its a custom product. Also, the separate charges for adding different parts to Vagaro can be a hassle at times.

**What problems is Vagaro solving and how is that benefiting you?**

My clients can come to one place for everything versus having multiple sites for different things. It makes it easy for my clients to schedule appointments so it reduces how much I have to be hands on scheduling people.

  ### 47. The software is very easy to use, and directions are very clear to follow.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Consumer Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 05, 2024

**What do you like best about Vagaro?**

That I can manage almost everything in the site, appointments, inventory, bookings for clients and etc.

**What do you dislike about Vagaro?**

Had a little bit issue with the inventory area.

**What problems is Vagaro solving and how is that benefiting you?**

Helping us build more clientels by online bookings.

  ### 48. I have used vagaro for many years and love it!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Retail | Small-Business (50 or fewer emp.)

**Reviewed Date:** February 27, 2024

**What do you like best about Vagaro?**

I love the fact that Vagaro knows there are always room for improvement. Listening to its customers about improvements and fullfilling their wishes means the world for us.

**What do you dislike about Vagaro?**

I do not have anything negative to say about Vagaro.

**What problems is Vagaro solving and how is that benefiting you?**

Vagaro helps me take control of my schedule and gives me the confidence to do more for my clients such as notifications, marketing, messaging, etc.

  ### 49. easy to use!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 09, 2024

**What do you like best about Vagaro?**

For a great price I get 1000 email a month to send to clients.

**What do you dislike about Vagaro?**

Mobile app has many bugs.. especially when looking for new members

**What problems is Vagaro solving and how is that benefiting you?**

I did not know untill recently abou the 1000 e mails a month I'm allocated.

  ### 50. Business Owner

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 19, 2024

**What do you like best about Vagaro?**

that you can do everything and it is not expensive!!

**What do you dislike about Vagaro?**

nothing about the system to dislike!!!!!

**What problems is Vagaro solving and how is that benefiting you?**

payments and scheduling !!!


## Vagaro Discussions
  - [What kind of support does Vagaro provide?](https://www.g2.com/discussions/what-kind-of-support-does-vagaro-provide) - 1 comment, 1 upvote
  - [What is Vagaro used for?](https://www.g2.com/discussions/what-is-vagaro-used-for) - 3 comments

- [View Vagaro pricing details and edition comparison](https://www.g2.com/products/vagaro/reviews?page=5&section=pricing&secure%5Bexpires_at%5D=2026-07-29+06%3A57%3A54+-0500&secure%5Bsession_id%5D=269f18fe-b258-450c-af9b-b078c141c6f6&secure%5Btoken%5D=a2da1f274fc0be1e6483f4a9216910a323dfbe939443cb1ad67e60a1a9c9cc13&format=llm_user)
## Vagaro Integrations
  - [Facebook for Business](https://www.g2.com/products/facebook-for-business/reviews)
  - [Gusto](https://www.g2.com/products/gusto/reviews)
  - [Instagram for Business](https://www.g2.com/products/instagram-for-business/reviews)
  - [QuickBooks Online](https://www.g2.com/products/quickbooks-online/reviews)
  - [Xero](https://www.g2.com/products/xero/reviews)
  - [Yelp for Business](https://www.g2.com/products/yelp-for-business/reviews)

## Vagaro Features
**Business Administration**
- Website Builder
- Marketing Tools
- Payment Gateway
- Messaging
- E-Signature

**Analytics**
- Merchant Marketing
- Profit Calculator

**Business Administration - Spa Management**
- Inventory Management
- Billing & Sales
- Employee Management

**Billing & Revenue - Gym Management**
- Automated Collections
- Merchandise Sales
- Invoicing

**Administration**
- Scheduling
- Payment Processing
- Invoicing

**Administrative**
- Workflow Management
- Billing
- Security and Authorization
- Practice Management
- Compliance
- Appointment Scheduler
- HIPAA Compliance

**Calendar View**
- Multi-Calendar View
- Customizable Viewing

**Notifications**
- Confirmations & Reminders
- Appointment Follow-Up
- Scheduling Notifications

**Integrations**
- Email Integration
- Zoom Integration
- Google Meet Integration
- Salesforce Integration

**Business Management**
- Inventory Management
- Merchant Services
- Appointment Scheduling
- Employee Management

**Business Management**
- Staff Management
- Payroll
- Analytics and Reporting
- Billing and Invoicing

**Client Experience**
- Appointment Scheduling
- Aftercare communication
- Automated client communication
- Digital Consent Form Collection

**Training Tools**
- Workout Planning
- Scheduling
- Reporting

**Marketing**
- Email Marketing
- Merchant Marketing
- Custom Merchant Pages
- Merchant-Run Deals

**Marketing - Spa Management**
- Membership
- Automated Campaigns

**Coaching**
- Client Plans
- Notekeeping
- Session History
- Messaging
- Goal Tracking
- Resource Library

**Shared Calendar**
- Calendar Collaboration
- Multiple Calendar Management

**Settings**
- Time Zone Detection
- Availability Settings
- Blocked Time Settings

**Branding & Customizatio**
- Custom Booking Page
- Personalized Links
- Personalized Web Embed

**Marketing**
- Client Communications
- Loyalty Management
- CRM

**Class Management**
- Self-Service Portals
- Scheduling
- Communications

**Agentic AI - Gym Management**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance

**Artist Management**
- Commission Tracking
- Portfolio Organization
- Booth Rental

**Redemption**
- Coupon Redemption
- POS System Integration
- Payment Gateway

**Guest Experience - Spa Management**
- Scheduling
- Surveys
- Customer Trends

**Facility Management - Gym Management**
- Scheduling & Reservations
- Payroll

**Business Management**
- Client History
- Promotions
- Surveying
- Marketing Tools

**Accessibility**
- Screen Reader Compatibility
- Keyboard Shortcuts

**Personalization**
- Branding
- Links

**Automatic Rules & Configurations**
- Set Working Hours
- Automatic Updates
- Buffer Times

**Practice Management**
- Patient Records
- Photo Management

**Client Manangement**
- Personalization
- Mobile App
- Student Profiles

**Marketing**
- Social Media Marketing
- Review Collection

**Agentic AI - Personal Training**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Data & Reporting - Gym Management**
- Data Collection
- Reports & Dashboards

**Integration**
- Sync Multiple Calendars
- Import Events
- Software Integrations

**Integrations**
- Multi- Calendar Integration
- Website Integration
- Payment Acceptance

**Platform Tools**
- Reporting and Analytics
- Mobile App

**Integrations**
- Marketing Platforms
- Point of Sale (POS) Systems

**Generative AI**
- AI Text Generation

**Agentic AI - Business Scheduling**
- Autonomous Task Execution
- Multi-step Planning

**Business Operations**
- Inventory Management
- Compliance Tracking
- Payment Processing
- Reporting and Analytics

**Notifications**
- Customized Calendar Notifications
- Location-Based Alerts

**Generative AI**
- AI Text Generation
- AI Text Summarization
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Agentic AI - Coaching**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Generative AI**
- AI Text-to-Image
- AI Text-to-Speech
- AI Image-to-Text

**Agentic AI - Online Appointment Scheduling**
- Autonomous Task Execution
- Multi-step Planning
- Natural Language Interaction

**Agentic AI - Calendar**
- Cross-system Integration

**Features**
- Standalone Booking
- Integrated App
- SMS
- Email
- Voice
- Confirmation and Cancellation

**Membership - Gym Management**
- Contract Creation
- Lead Management
- Online Member Portal
- Performance Tracking
- Marketing Tools

## Top Vagaro Alternatives
  - [Mindbody](https://www.g2.com/products/mindbody/reviews) - 3.7/5.0 (501 reviews)
  - [Acuity Scheduling](https://www.g2.com/products/acuity-scheduling/reviews) - 4.6/5.0 (401 reviews)
  - [WellnessLiving](https://www.g2.com/products/wellnessliving/reviews) - 4.5/5.0 (195 reviews)

