UXtweak Pros and Cons

As a UX Design teacher, I have my students conduct a number of card sorting sessions. However, you cannot test whether users of your website or app can find a topic through your navigation. That is why you should always do a tree test in addition to card sorting sessions. UX Tweak's tree test tool is extremely useful. You simply build your navigation and then set up a number of questions. You forward the test to multiple test persons through email. Through the UX Tweak results page you can track exactly how your users understood your navigation. A fantastic tool and indispensable for every UX Designer. Review collected by and hosted on G2.com.

Nothing, I only have compliments for the tool. Review collected by and hosted on G2.com.

I liked the analytics and all the different data you can get from them. It’s not just the recordings of sessions. There are profiles for each participants, task completion rates, lostness metric and overal usability score. You can see exactly where visitors click the wrong thing, the time it takes them to complete your tasks, and can understand how and why they got confused if so. Review collected by and hosted on G2.com.

Didn’t have any big problems with it, the setup process definitely got a learning curve but they provide tips that guide you through it, so it’s no big deal. Review collected by and hosted on G2.com.

I love how easy and quick it is to set up the tests. To import the prototype from Figma you just need a link. It imports all your transitions directly from Figma or you can choose to connect the screens manually during setup.

The analytics are great, you can easily filter out specific respondent groups, based on different criteria, and analyze results for each of them. I like that you can get a great amount of qual and quant insights without having to spend hours on the manual analysis. Review collected by and hosted on G2.com.

I guess the biggest drawback for some teams could be that they only support Figma and Invision testing. Review collected by and hosted on G2.com.

I like how you have all the user research tools in one place. It was a big benefit for us, as the team was not ready to invest in a bunch of different tools every time we introduce a new research method.

Another big plus is the quality of support. Big thanks to UXtweak support team for being so responsive and helping us solve minor setup complications in no time! Review collected by and hosted on G2.com.

I really missed branding customization options, it is not available in the Plus plan. Review collected by and hosted on G2.com.

We used UXtweak to test usability of our mobile app’s interface and it helped greatly. We were able to recruit a rather niche audience of participants directly in the app, which honestly saved a lot of time. The study had great analytics for each task of our test. There are also recordings for each session that you can come back to for further analysis. Review collected by and hosted on G2.com.

Although the in-app recruiting was super handy, the main issue was that you can’t recruit participants for less than $200. We don’t always need this many testers, so that’s definitely a limitation. Review collected by and hosted on G2.com.

We recruited a bunch of participants for unmoderated usability tests from the user panel and it was a great experience! The responses we’ve got were useful and the recruiting process was very quick. After hearing a couple of horror stories about participants from panels not showing up to tests and faking responses I was a bit sceptical but it went great and we actually got some nice insights about user behavior. Review collected by and hosted on G2.com.

I don’t like that there’s no live interviews feature. We needed those as a part of our research and ended up conducting them via Zoom. Really wish they could be added. Review collected by and hosted on G2.com.

Their card sorting feature. It’s a great tool that offers an insane amount of analytics and features for such a price. Review collected by and hosted on G2.com.

The UI of the study setup could use a face lift, it’s quite outdated. Review collected by and hosted on G2.com.

Audience sourcing is great; we pay a nominal fee to target study respondents in our audience, and it's all integrated within the app. No need to use a different tool for audience sourcing. The respondents replied very quickly too, within days. Review collected by and hosted on G2.com.

Oddly, the UX for UXtweak feels unintuitive (the left menu is a bit odd, and there are weird nuances that I can't quite put my finger on). However, the tool itself gets the job done, is cheaper than the competitor, and those are what matter! Review collected by and hosted on G2.com.

I was doing tree-testing on our site because we have a lot of products, and our clients got lost on our web. My friend suggests my UXtweak. We made a study and sent it to our customers. We have quite quick answers, and what I liked the most is that UXtweak provides nice exports, so I can convince my web development team that we need to make changes in our website structure. Review collected by and hosted on G2.com.

Setting up the study is a bit complicated, as many options exist. It's because you can use it in various ways, but it can be confusing if you want a simple study. Review collected by and hosted on G2.com.

Website and mobile app usability testing tools. I like that with this tool you actually get quality testing for an affordable price, we’ve tried other testing platforms before and UXtweak is by far the best. Review collected by and hosted on G2.com.

Nothing speicfic comes to mind, it's an overall good tool Review collected by and hosted on G2.com.