UXPressia is a collaborative customer experience mapping platform. It helps teams create, organize, and scale customer journey maps, personas, and service blueprints in a shared workspace. The platform enables CX, product, marketing, and service teams to align around customer and user insights, structure experience knowledge, and collaborate on customer-focused initiatives across the organization. UXPressia's AI capabilities help teams accelerate their workflow, automate repetitive tasks, and surface insights from research and experience data. UXPressia helps organizations standardize how customer experience work is documented, shared, and evolved by making CX initiatives easier to scale across teams. Key features * Templates library spanning multiple domains * AI-powered generation of journey maps and personas from research data * AI persona simulator for retrieving additional insights, validating assumptions, testing ideas, and planning * Chunks: reusable CX data components (ideas, observations, tasks, etc.) available across maps and personas * User roles and teams for structured collaboration * Team library for reusable touchpoints, channels, images, and other CX elements * Multiple personas within journeys and projects * Design View for organizing journeys and personas in a clear hierarchy * Secure sharing: email and password-protected direct links * Integrations: Google Analytics, Google Sheets, Mixpanel, Slack, Microsoft Teams, Jira, Azure DevOps, Qualtrics * Version history for tracking iterations and changes * Reports for organizing and analyzing workspace data, including surfacing the workspace for additional insights * Export options: PNG, PDF, CSV, PPTX * Branding options for consistent presentation * Enterprise access controls: SSO, MFA, provisioning, and IP whitelisting Basic functionality is available for free.