--- title: UXArmy Reviews meta_title: 'UXArmy Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 130 reviews by the users' company size, role or industry to find out how UXArmy works for a business like yours. aggregate_rating: rating_value: 4.7 review_count: 130 scale: '5' date_modified: '2026-07-17' parent_category: name: Marketing url: https://www.g2.com/categories/marketing --- # UXArmy Reviews **Vendor:** UXArmy Pte Ltd **Category:** [User Research Tools](https://www.g2.com/categories/user-research) **Average Rating:** 4.7/5.0 **Total Reviews:** 130 ## About UXArmy UXArmy is a powerful remote user research platform designed to get actionable user insights throughout the entire development cycle. Teams can run unmoderated usability tests, surveys, card sorting, tree testing, interviews and focus groups. Teams can test native mobile apps, live websites, prototypes, images, copies and videos. What sets UXArmy apart from most other remote user research platforms out there is recording of the “full testing experience” across both desktop and mobile devices, and native mobile app testing. Its multilingual capabilities, global participant panel (strongly established in Asia-Pacific), and flexible study types make UXArmy a preferred platform for localized and cross-market UX research. Why UXArmy stands out Native mobile app testing (iOS & Android) You can test actual mobile apps — not just clickable screens or prototypes — and watch how users interact in a realistic environment. This helps catch mobile UX friction before or after release, which many browser-only tools miss. Research across languages and regions UXArmy supports 17+ tester UI languages, auto-transcription in 23 languages, and translation of those transcripts into 67 languages. That means teams can collect insights in local languages and still review them in English. This is especially valuable for multilingual products and region-specific experiences. Asia-Pacific participant network UXArmy offers access to a diverse global participant panel, with particularly strong coverage in Asia-Pacific. Teams can target by demographics, region, language, and device type — or invite their own users. Panel access is available across paid plans. One platform, multiple research methods Instead of stitching 3–4 tools together, teams can run usability tests, surveys, card sorting, and tree testing in one workflow and track both qualitative and quantitative evidence in one place. Behavior + feedback, side by side UXArmy doesn’t just give “what users said.” It also shows “what they did” — screen/audio/video recordings, hesitation points, task success, misclicks, backtracking, etc. This helps teams tell a clear story to stakeholders. ## UXArmy Pros & Cons **What users like:** - Users value the **ease of use** of UXArmy, enjoying smooth navigation and efficient testing experiences with minimal restrictions. (6 reviews) - Users value the **research efficiency** of UXArmy, enabling quick responses and smooth usability testing with minimal effort. (6 reviews) - Users commend UXArmy for its **interactive and user-friendly interface** , making testing and survey setup effortless and efficient. (5 reviews) - Users value the **efficient reporting** of UXArmy, appreciating quick and organized insights from their tests and surveys. (4 reviews) - Users commend the **efficient customer support** of UXArmy, appreciating prompt and meticulous assistance for all queries. (3 reviews) - Easy Setup (3 reviews) - Users value the **versatile research tools** of UXArmy, enhancing flexibility and efficiency in user research processes. (3 reviews) - Users appreciate the **variety of testing options** provided by UXArmy, enhancing their research and usability testing experience. (3 reviews) - Feedback Quality (2 reviews) - Integrations (2 reviews) **What users dislike:** - Users find that the **complexity** of UXArmy requires time for new users to learn and use effectively. (1 reviews) - Users note the **demographic limitations** in UXArmy’s tester panel, suggesting more diversity for better insights. (1 reviews) - Users face **poor usability design** that hampers their workflow and negatively impacts their experience with UXArmy. (1 reviews) ## UXArmy Reviews ### 1. I like UXArmy Aap **Rating:** 4.5/5.0 stars **Reviewed by:** Tahira U. | Programmer, Small-Business (50 or fewer emp.) **Reviewed Date:** January 02, 2025 **What do you like best about UXArmy?** UXArmy is quickly recruit participants for user testing, saving recourses and time. **What do you dislike about UXArmy?** Face difficulties integrating UXArmy with other tools and plateforms. **What problems is UXArmy solving and how is that benefiting you?** By conducting user testing and research different businesses can identify areas of improvement ### 2. Navigating the Uxarmy of user testing **Rating:** 5.0/5.0 stars **Reviewed by:** Maureen M. | Virtual Assistant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about UXArmy?** Gathering user testing feedback is made quick and simple by uxarmy. In a matter of hours, you can have actual customers testing your Figma or Sketch prototype and providing their thoughts and actions to guide the next stage of your design process.It has been easy to implement and intergrate in our day to day design systems making it easy to use daily and getting quality products . The customer support is also good and answers queries when needed as they are prompt to respond even on WhatsApp **What do you dislike about UXArmy?** I don't have any dislikes, the enhanced participant filters have simplified the process of testing specific demographics. **What problems is UXArmy solving and how is that benefiting you?** Uxarmy has assisted us in identifying user directional preferences and identifying obstacles within our proposed new interactions. We have utilized uxarmy to evaluate copy, design, imagery, and interactions. ### 3. Streamlined Usability Testing with Excellent Features. **Rating:** 5.0/5.0 stars **Reviewed by:** Susan C. | Account's Head, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about UXArmy?** The screen recording and feedback gathering functions are particularly excellent for usability teasting. Making decisions based on data is facilitated by the easy sharing of insights across team members. **What do you dislike about UXArmy?** The broad functionality of the platform can make the initial setup and learning period a little intimidating. **What problems is UXArmy solving and how is that benefiting you?** All things considered, UXArmy has made our usability testing procedure much simpler. Our user research is now more efficient and productive because it is now easier to discover participants and exchange results. ### 4. Wonderful Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Charles M. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about UXArmy?** I adore the wide variety of studies offered by UX Army. They are really beneficial, and carrying out the research increases my understanding of various aspects of the world. **What do you dislike about UXArmy?** The fact that it can be challenging to get selected for some interviews is one thing I dislike. Even though you might think you're the best applicant, you don't get chosen. **What problems is UXArmy solving and how is that benefiting you?** They are resolving potential problems with some products. They assist businesses in using our concepts to improve their goods. ### 5. Not simply the finest, but the best by a long shot! **Rating:** 5.0/5.0 stars **Reviewed by:** Isreal d. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 14, 2024 **What do you like best about UXArmy?** I was quickly eligible to do a brief survey. For a dinner ride, I would have received $1, but instead I received $15! If only I had a webcam-equipped computer, I could earn a decent living doing this. **What do you dislike about UXArmy?** Not sufficient for those who can only use a tablet or smartphone. Finding one that you can complete without all the equipment takes some time. **What problems is UXArmy solving and how is that benefiting you?** I am not aware of any company issues, nor have I been personally impacted by any. ### 6. Tool Prefect for Testing I love it **Rating:** 5.0/5.0 stars **Reviewed by:** Favour E. | Advertising and Marketing, Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about UXArmy?** This softare made my work most effective in prototyping testing. It was so easily executed by following the steps and uploading a prototype link from Figma. Additionally, It provided recommendations and templates assist in quickly creating comprehensive tests. Is totally want I want to make my work easier. **What do you dislike about UXArmy?** The only negative part of UXArmy, Is the length of time it takes for the testers to load the test.Their loading time is so long that I have to leave the test before even starting it. **What problems is UXArmy solving and how is that benefiting you?** UXArmy made my work easy by assisting me in conducting User Testing by enabling me to evaluate specific tasks of a prototype and offering a superb reporting tool. ### 7. Expert User **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel O. | Human Resources Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** June 17, 2024 **What do you like best about UXArmy?** I adore the click heat map tool, sentiment analysis, quick audience sourcing, insights optimization, and obtaining trustworthy insights. **What do you dislike about UXArmy?** To be honest, there aren't many things about UX Army that are bad. It's quite effective in sourcing data with integrity, and the insights the platform generates make life lot simpler for researchers! Everything about this platform is amazing! **What problems is UXArmy solving and how is that benefiting you?** countless usability and user tests. With all the information I have obtained from UX Army, I am able to perform hueristic studies. This platform even performs the client sentiment analysis, and click hotspots are a great tool for analyzing client behavior and mood as well as many other design-related tasks. ### 8. UX Army is excellent. **Rating:** 5.0/5.0 stars **Reviewed by:** Shinny V. | Mid-Market (51-1000 emp.) **Reviewed Date:** August 22, 2024 **What do you like best about UXArmy?** Tests and interviews are typically enjoyable or relaxing, with an easy-to-use design and excellent assistance. **What do you dislike about UXArmy?** To be honest, there isn't much on this website that I find objectionable. If anything, I would be delighted to receive additional invitations to participate. **What problems is UXArmy solving and how is that benefiting you?** It provides a simple means for researchers to locate volunteers, and it provides a simple means for volunteers to locate enjoyable research projects to engage in while earning a small additional revenue. ### 9. I'm quite happy I was referred. **Rating:** 5.0/5.0 stars **Reviewed by:** James R. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 23, 2024 **What do you like best about UXArmy?** One of the best things about UX Army is that most of the interviews can be done at your convenience and in the comfort of your own home. I adore how the chances are updated frequently and the range of topics covered. **What do you dislike about UXArmy?** I have not experienced any difficulty using the platform **What problems is UXArmy solving and how is that benefiting you?** I get to offer my thoughts and contribute to the improvement of the products I use thanks to UX Army. ### 10. UserAdvocate Community is a Game Changer **Rating:** 5.0/5.0 stars **Reviewed by:** Thelma S. | Fashion Designer, Design, Mid-Market (51-1000 emp.) **Reviewed Date:** May 28, 2024 **What do you like best about UXArmy?** Significant time and effort can be saved by quickly and easily recruiting participants through the UserAdvocate network. It is really easy to be perrform different kinds of research on one platform. **What do you dislike about UXArmy?** Prices could be more reasonable, particularly for startups or smaller teams. **What problems is UXArmy solving and how is that benefiting you?** All things considered, UXArmy is a great resourcec for user research. It is a useful tool for any research team because of the large number of tools and the large participant pool. ### 11. Powerful User Research Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Suraj S. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2024 **What do you like best about UXArmy?** UXArmy research platform is very intuitive for our UXR team.We are able to gain good value from the research data for our new edtech product development. **What do you dislike about UXArmy?** The free plans comes with very limited features as compared to the paid plan. **What problems is UXArmy solving and how is that benefiting you?** Our Edtech company always looks for new ways to improve the quality of our training programs which we do for the corporates. By the help of UXArmy we were able to collect the actual user feedback on the platform for our new program launch for singapore market. This helped us to get the actual user feedback without even building the complete program. ### 12. Having Great Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Ayele Mandefro M. | Architect and Project Coordinator , Management Consulting, Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2024 **What do you like best about UXArmy?** With this software, I was able to prototype and test ideas quite effectively. By following the instructions and uploading a prototype link from Figma, it was quite simple to complete. Furthermore, it offered templates and suggestions to help create thorough tests rapidly. That's exactly what I want—a simpler workload. **What do you dislike about UXArmy?** I need to have some time to discover the dislike. I enjoy it, however, I will have a review if something happen. **What problems is UXArmy solving and how is that benefiting you?** I have a reference on how research is easily undertaken. ### 13. Adding Value to Your Survey Skills and Knowledge **Rating:** 5.0/5.0 stars **Reviewed by:** Peter T. | Data Analyst, Small-Business (50 or fewer emp.) **Reviewed Date:** August 22, 2024 **What do you like best about UXArmy?** UX Army is a wonderful approach to engage in surveys where my talents can help enhance tools, and all of my specialized knowledge is heard and acknowledged. **What do you dislike about UXArmy?** With all the advantages you enjoy, none of the drawbacks are apparent! **What problems is UXArmy solving and how is that benefiting you?** It is an opportunity to contribute and be compensated for research and tool enhancements in my day-to-day work. ### 14. Improving Research on User Experience **Rating:** 5.0/5.0 stars **Reviewed by:** Raymond P. | Account Officer, Arts and Crafts, Mid-Market (51-1000 emp.) **Reviewed Date:** June 19, 2024 **What do you like best about UXArmy?** I value the full range of services offered by UXArmy, such as card sorting, Deep drive, unmoderated research, and tree testing. It's quite easy to create usability tests and record screen movies with platform, and it has been really helpful to get insightful user feedback. **What do you dislike about UXArmy?** The initial setup was a little difficult because the interce can be little intimidating at first. **What problems is UXArmy solving and how is that benefiting you?** At YouTube Craft, UXArmy has greatly enhanced our user experience research overall. Participant recruitment is streamlined by the user Advocate community, and stakeholders can easily share video comments with one another. ### 15. The simplest method to communicate with your clients **Rating:** 5.0/5.0 stars **Reviewed by:** Oluwatoyin O. | Professional Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 13, 2024 **What do you like best about UXArmy?** The nicest part about UX Army, in my opinion, is how easily and fast I can get in touch with our clients and solicit their feedback, enabling us to make decisions and proceed with product development. **What do you dislike about UXArmy?** The occasional low caliber of participants is a drawback. Professional test takers and bots are out there trying to earn a living. **What problems is UXArmy solving and how is that benefiting you?** We may select the best design and flow that customers interact with most effectively by testing with participants. Additionally, it aids in the discovery process, which helps us decide what to develop. ### 16. Excellent research platform **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew A. | Content, Resume Writing, and Translation Expert, Small-Business (50 or fewer emp.) **Reviewed Date:** June 19, 2024 **What do you like best about UXArmy?** I've got good customer insights and can swiftly put together tests. I love the UX panel. In addition to using screener questions, I can be specific about the qualities I require. I can refine my designs and receive results rapidly. **What do you dislike about UXArmy?** There is nothng to dislike about UX Army **What problems is UXArmy solving and how is that benefiting you?** Receiving input from users. This allows us to conduct a number of tests and iterate on designs and processes rapidly and reliably. This enables us to produce goods that our clients find valuable and useful. ### 17. Excellent educational surveys and rewards **Rating:** 5.0/5.0 stars **Reviewed by:** Wilson P. | Mid-Market (51-1000 emp.) **Reviewed Date:** September 02, 2024 **What do you like best about UXArmy?** The surveys are quick, easy, stress-free, and full with wonderful incentives. **What do you dislike about UXArmy?** Neither now nor in the future do I see any. **What problems is UXArmy solving and how is that benefiting you?** Conduct research to find out how many people in the community, representing all viewpoints, would want to be heard on a certain survey issue. ### 18. "Effective research with UXArmy" **Rating:** 5.0/5.0 stars **Reviewed by:** Uzoamaka Onyinye C. | Head of Administration, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about UXArmy?** Uxarmy has made it very easy to carry out extensive research on products which make working very easy because you get to know exactly the right tools to work with. **What do you dislike about UXArmy?** There has been a few issues with customization which I believe would be resolved. **What problems is UXArmy solving and how is that benefiting you?** Uxarmy enables us to carry out product test right from the beginning which is very important, Additionally, it also helps us gain a deeper understanding of consumer behavior through in-depth exploratory research even in the absence of a prototype. ### 19. What a Pleasure **Rating:** 5.0/5.0 stars **Reviewed by:** Mark M. | Direct Response Email Copywriter, Small-Business (50 or fewer emp.) **Reviewed Date:** June 11, 2024 **What do you like best about UXArmy?** The rapid screening and recreation procedure! **What do you dislike about UXArmy?** Absolutely nothing! Making reels is a little challenging for me, but with all the assistance available, I'm confident I'll get the hang of it. **What problems is UXArmy solving and how is that benefiting you?** Our rapid speed of work is facilitated by UX Army. We can test and learn more quickly thanks to it, which gets all stakeholders closer to the end user and our research. We can test nearly anything thanks to the speed and convenience of use of technology in research. ### 20. Very Impressive **Rating:** 5.0/5.0 stars **Reviewed by:** Thompson K. | Spanish/Danish Translator, Small-Business (50 or fewer emp.) **Reviewed Date:** June 04, 2024 **What do you like best about UXArmy?** Extremely prompt, sensitive, and swift. simplifies the process of giving research participants incentives. **What do you dislike about UXArmy?** Nothing significant; occasionally, candidate pool search filters might use a little bit more strength. Aside from that, recruit studies have already yielded several really good prospects and will likely get better with time. **What problems is UXArmy solving and how is that benefiting you?** Makes it easier to keep track of who is interviewing whom, when, etc. It's really simple to schedule and communicate with prospects. Incentive distribution is also simple. Having everything in one location is nice! ### 21. Your Go-to UX Research Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Calista O. | Veterinary doctor, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2024 **What do you like best about UXArmy?** It enables me to carry out a lot of activities which include moderated and unmoderated User testing, carrying out live video recordings for interviews, sorting cards, and Tree testing. **What do you dislike about UXArmy?** None for now as the platform is user-friendly and easy to navigate. **What problems is UXArmy solving and how is that benefiting you?** First, I am able to carry out live interviews, get transcriptions of such interviews and share files easily. Helps in prioritizing tasks and allows others to submit ideas with video recordings and photos and carry out surveys. ### 22. A reliable testing Platform **Rating:** 5.0/5.0 stars **Reviewed by:** Winston I. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 26, 2024 **What do you like best about UXArmy?** A really simple user interface and a sizable testing panel **What do you dislike about UXArmy?** For small enterprises, the cost is a little high. **What problems is UXArmy solving and how is that benefiting you?** It assists us in determining the best decisions to make while creating new features and products. ### 23. Intuitive Video Editing for Key Findings **Rating:** 5.0/5.0 stars **Reviewed by:** S M Sahul A. | Head Of Marketing, Information Technology and Services, Enterprise (> 1000 emp.) **Reviewed Date:** June 02, 2024 **What do you like best about UXArmy?** One notable feature is the abilithy to modify films and emphasize important discoveries. This facilities the creation of succinct presentation snippets. **What do you dislike about UXArmy?** Ocaacsionally, the platform experiences performances problems that cause the workflow to lag. **What problems is UXArmy solving and how is that benefiting you?** All things considered, UXArmy is A really powerful tool for user research. It's a really useful tool because of its ability to edit videois and make it simple to share thoughts with the team ### 24. "Having value for money" **Rating:** 5.0/5.0 stars **Reviewed by:** Samuel E. | Project Manager/Data Analyst , Small-Business (50 or fewer emp.) **Reviewed Date:** March 19, 2024 **What do you like best about UXArmy?** Uxarmy is an amazing platform for testing figma prototypes, less expensive and best effective tool for B2B. **What do you dislike about UXArmy?** I am interested in seeing how this develop and I am really hoping they keep up with the standard and market trend. **What problems is UXArmy solving and how is that benefiting you?** Uxarmy is solving the problem of interaction with clients and also helping to reach an understanding with the clients. ### 25. "Revolutionize User Research with UX Army: Unleash Insights, Enhance Experience." **Rating:** 4.5/5.0 stars **Reviewed by:** MILLIND S. | Ui/Ux Designer , Small-Business (50 or fewer emp.) **Reviewed Date:** March 24, 2024 **What do you like best about UXArmy?** I particularly like the user experience in UXArmy that simplifies the use of remote analytics. Also i would like to mention about their service provider which is absolutely amazing. **What do you dislike about UXArmy?** As a user i would say it is an amazing product but for a designer's perspective it actually takes the empathy from the particular product. **What problems is UXArmy solving and how is that benefiting you?** With there cloud based functionality they qre not just providing users an upper hand but also making a very big problem to be solved as they provide those user testing in a very effective way. ### 26. UXArmy platform have Clear and Concise instructions **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Real Estate | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2024 **What do you like best about UXArmy?** Amazing UI! It is helpful for us because it is user-friendly product. It makes the users experience enjoyable because it has clear and concise instructions to our users. Overall experience with this product is awesome and I believe it is the best for everyone else. **What do you dislike about UXArmy?** I wish they would add documentation feature in Training section and Phone Support **What problems is UXArmy solving and how is that benefiting you?** It has this automatic transcriptions that quickly analyze voice responses. I love that we could easily add links to our content in our survey questions. ### 27. Best UX research platform for APAC region **Rating:** 4.5/5.0 stars **Reviewed by:** Pankaj K. | Practice Head, User Experience, Enterprise (> 1000 emp.) **Reviewed Date:** April 18, 2024 **What do you like best about UXArmy?** Their recuirtment pannel provided great insights for our upcoming next gen fintech platform in APAC market. The team UXArmy harish is very responsive in providing the support for our user research needs and it was a long 3 months project which our team did with uxarmy. **What do you dislike about UXArmy?** I didnt like the card shprting feature in the platform **What problems is UXArmy solving and how is that benefiting you?** They are helping the guesswork from the user research and making it addordable. ### 28. UX Researcher **Rating:** 5.0/5.0 stars **Reviewed by:** Oluseun O. | Professional Freelancer, Small-Business (50 or fewer emp.) **Reviewed Date:** June 07, 2024 **What do you like best about UXArmy?** Simple to operate. But for the past few months, the caliber of participants has drastically decreased. Rapid measurements and evaluation **What do you dislike about UXArmy?** Cannot combine the results of several relevant studies. The time for tag management is long past. **What problems is UXArmy solving and how is that benefiting you?** Receiving thorough and genuine comments as required ### 29. Reliable Platform for Usability Testing and Design Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Nutchalay I. | Configuration and Requirements Management Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** June 04, 2023 **What do you like best about UXArmy?** The best thing about UXArmy is their presentation of reports and ongoing usability testing. They have a user-friendly interface that makes it easy to navigate through the testing process. Additionally, the platform is regularly updated with new features and improvements. One standout feature is the screener, which effectively filters out odd testers and ensures the quality of feedback received. **What do you dislike about UXArmy?** While UXArmy is constantly improving its platform, I believe they could focus more on the design aspect. Although it is a minor concern, a visually appealing and intuitive interface would enhance the overall user experience. **What problems is UXArmy solving and how is that benefiting you?** UXArmy effectively resolves usability issues across various design platforms such as Figma, websites, and Android and iOS applications. This is extremely beneficial for me as it allows me to conduct comprehensive testing and improve the user experience of my projects. By identifying and addressing these issues, UXArmy helps attract more customers, ultimately resulting in increased profitability. ### 30. Flexible and easy to use tool for unmoderated user interviews. **Rating:** 4.0/5.0 stars **Reviewed by:** Sophie P. | Growth Product Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2023 **What do you like best about UXArmy?** It is very easy to set-up, and you get access to their testers pool which you can really filter through demographics as well as screener questions to get exactly the profile you need. We are able to find testers matching perfectly our personas. All the data is available in one place, you have the screen recording as well as metrics for specific questions (surveys...). The prices are very competitive for the level of selection of your testers and as it's a monthly subscription, you are very flexible in terms of how many testers you need. Your credits are valid for 3 months. **What do you dislike about UXArmy?** The quality of the testers is not homogenous. You always have some not putting any efforts in. Simplifying the spoting of those testers would be much appreciated (to highlight them and request new testers, to rate the testers maybe also from our stand point. I might want to pay more for people I know will be extremely detailed in their feedback). The automatic transcript from the video is not really working (lot's of misunderstanding). **What problems is UXArmy solving and how is that benefiting you?** We use UX army to understand better the user journey of our clients before they reach us and get qualitative feedback on our landing pages and tools. We get unbiased feedback that we couldn't get with past clients. ### 31. UXArmy made tremendous difference to improve my product UX **Rating:** 5.0/5.0 stars **Reviewed by:** Ankush G. | Business Analyst, CPQ System and Operations, Enterprise (> 1000 emp.) **Reviewed Date:** March 19, 2023 **What do you like best about UXArmy?** I liked that I can quickly check product usage scenarios in my product with real people from their User Panel. Video recordings of users using my product are received within an hour of launching the Test. The videos make it easy for me to show senior stakeholders and other team members exactly where the user pain points exist. **What do you dislike about UXArmy?** Their product has some usability issues. The UI Dashboard feels kinda boring, it needs to be properly managed. Even though the team account feature allows me to duplicate and review tests of teammates, I can not allocate credits to my team. That is a bit disabling to me since I manage a team. **What problems is UXArmy solving and how is that benefiting you?** At a low cost I can get to hear and see what my target users are expecting and saves me a lot of rework effort and allows me to work with limited project budget ### 32. Experience with UXArmy **Rating:** 4.5/5.0 stars **Reviewed by:** Maithiliba P. | Small-Business (50 or fewer emp.) **Reviewed Date:** July 30, 2023 **What do you like best about UXArmy?** Recently engaged with UXArmy for moderated user testing on our software, and the experience was outstanding. They handpicked a diverse set of participants and expertly guided them through real-world scenarios. The moderators were professional and empathetic, encouraging open feedback. The resulting report was comprehensive, providing valuable insights and actionable recommendations for improvement. Communication was smooth throughout the process. Highly recommend UXArmy's user testing services for businesses seeking to enhance their product's user experience. **What do you dislike about UXArmy?** There is no specific downside of using UXArmy for moderated user testing. **What problems is UXArmy solving and how is that benefiting you?** The business problems that UXArmy helped me solve included product/website testing and that helped with an overall understanding about the users as well as understanding the areas for improvement. ### 33. ease of getting an interesting experience **Rating:** 5.0/5.0 stars **Reviewed by:** Adinda A. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about UXArmy?** As an app respondent, I got the best experience from being interviewed about my experience using the app. The methods and techniques used by the committee are also interesting so as to attract the attention of outsiders, especially in Asia. **What do you dislike about UXArmy?** According to my personal experience so far none. As an app responder, I also feel comfortable using UXArmy. As an online testing platform, UXArmy is an interesting platform in my experience. **What problems is UXArmy solving and how is that benefiting you?** The UXArmy application which is very interesting and quite different starting from the design and additional features compared to other applications makes it easy for me to use the UXArmy application as a respondent. My experience using it was quite impressed because it has a display that is quite different from similar applications and is not monotonous. UXArmy consultants helped me enough to introduce their products which are useful and of course have good improvements compared to similar applications ### 34. Helpful tool **Rating:** 5.0/5.0 stars **Reviewed by:** Manisha S. | pursuing Digital marketing Certifications course, Small-Business (50 or fewer emp.) **Reviewed Date:** April 26, 2023 **What do you like best about UXArmy?** UXArmy Remote Research tools are works as an effective approach to gaining insights into how people perceive our prototypes is by offering a sign-up option for individuals to test it out. During the testing phase, participants are prompted to provide their feedback and share their impressions of the testing prototype. The testing process includes a thorough review to ensure that testers can articulate their observations accurately. This process provides an excellent opportunity to gain valuable feedback and make improvements to enhance the user experience for end users. **What do you dislike about UXArmy?** Once on non-submission of a test, I approached support and was able to reset the response and asked the Tester to try again. **What problems is UXArmy solving and how is that benefiting you?** I became a member of their community and I am fond of the range of benefits it provides. I find it fascinating to discover the latest features and discover how other users make the most of the tools. ### 35. It was a good experience with friendly people. **Rating:** 4.0/5.0 stars **Reviewed by:** Joella P. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about UXArmy?** The most helpful thing was that UXArmy team was friendly and available to assist at anytime. The instructions were very clear too and detailed. When i was unsure about something i just had to whatsapp the person assigned to guide me through and he responded almost immediately. **What do you dislike about UXArmy?** I wish that the process was easier and all in one email vs many different process to go through before the survey which includes the details of the survey interview once accepted and also the documents to be signed all in one email. **What problems is UXArmy solving and how is that benefiting you?** This helps me give my honest unbiased review on a webpage which i am truly happy to do. It benefits me in a way knowing that improvements are being done based on genuine opinions. ### 36. DeepDive and Recruitment Service from UXArmy was really helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Devita M. | Research Operations Manager, Enterprise (> 1000 emp.) **Reviewed Date:** April 12, 2023 **What do you like best about UXArmy?** - The DeepDive helped us to record user sessions and analyze them. Even we can upload a recording file that we recorded from another platform, too. The auto transcript on DeepDive helped to save time in creating verbatim notes; the bookmark feature enabled us to show important moments of the recording to our stakeholders. - When we need to reach specific criteria of participants, UXArmy also helped us in the recruitment service so that we can reach those who are not our current users **What do you dislike about UXArmy?** Last year, DeepDive was only available on the desktop version without installing additional software. Hope that DeepDive could someday can be opened via mobile browser without installing anything so that non-tech savvy user can also use it in ease **What problems is UXArmy solving and how is that benefiting you?** UXArmy helped us with user recruitment for the Philippines area and provided moderated research platform to record and analyze the session afterwards ### 37. Professional service, great tools **Rating:** 4.5/5.0 stars **Reviewed by:** Alex (He Chang) T. | Regional Senior Manager, Product UX Design Lead & Design System Owner (Wallet & Payments) , Enterprise (> 1000 emp.) **Reviewed Date:** January 31, 2023 **What do you like best about UXArmy?** [Good Tool] I've recently used UXA's UserAdvocate mobile app for testing. Being able to easily incorporate Figma's interactive prototypes as part of the testing was really good. I have tried competitor tools like Maze and UserZoom that have not worked as well with Figma. [Usefulness Services] UXArmy also supports recruitment of specific customer/user profiles, which helps us to be a lot more targeted even with unmoderated research. They also help to reject low quality/invalid responses, which helps us to focus on meaningful data for extracting insights. **What do you dislike about UXArmy?** The ability to work very well with Figma prototype is amazing, but the survey questions have an odd constraint of not allowing users to pinch and zoom to view static images/screenshots. That seems like rather basic functionality and I hope it can be added. **What problems is UXArmy solving and how is that benefiting you?** Researchers recruitment, resourcing, impact. ### 38. Easy to use tool, needs some refinements on the UI **Rating:** 4.5/5.0 stars **Reviewed by:** Jocelyn K. | UX Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** March 11, 2023 **What do you like best about UXArmy?** Learning curve is not steep! Like the visual charts of Heatmaps and navigation tree responses, which I'm able to download and copy-paste into my presentation. I get great quality video/audio recordings. The platform is incredibly easy to use, for someone like me who is into business development. **What do you dislike about UXArmy?** The custom Screeners allowed me to target specific user groups easily for different clients. However, I'm unable to find some of the profiles in the panel. I needed manual help from their team. **What problems is UXArmy solving and how is that benefiting you?** Useful for non-UX people. It is cost-effective and gives a quick turnaround of results. I hope that card sorting and tree testing can be combined in unmoderated tests. ### 39. Help my team to gather findings using UXArmy's DeepDive **Rating:** 4.0/5.0 stars **Reviewed by:** Fau S. | researcher, Education Management, Mid-Market (51-1000 emp.) **Reviewed Date:** February 25, 2023 **What do you like best about UXArmy?** We can analyze findings from interviews, which are easy to clip the video and tag based on the category in the analysis stage with my team. As a researcher, this feature helps my teams a lot **What do you dislike about UXArmy?** In my case, I need to share research results with other collaborators outside the project, so I need the analysis space to give me the freedom to share the result. The clip can be shared. However, I still need some annotation/verbatims to be shared **What problems is UXArmy solving and how is that benefiting you?** Help my team to solve complicated workflow when analysing the research result, and help us to gather the support artefact of doing user research, also help us to gather the result into one place ### 40. Nice platform to test to usabibility of websites **Rating:** 4.5/5.0 stars **Reviewed by:** Pankaj Y. | PHP Developer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about UXArmy?** The way they present reports, a listing of ongoing usability testing, and upgrading their project regularly, a feature that keeps this platform out of others is the screener, which separates the odd testers. **What do you dislike about UXArmy?** I think UXArmy should concentrate more on designing the platform. Although they are upgrading it to a better one day by day. I also want some flexible plan for products **What problems is UXArmy solving and how is that benefiting you?** UXArmy helps to resolve most of the usability issues on design like Figma, websites, android and ios applications, which allows me to do my project. Gains more customers, which results in profit. ### 41. Good tool to finding real users for Usability testing **Rating:** 4.5/5.0 stars **Reviewed by:** Riyaz K. | Co-Founder & CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about UXArmy?** Easy to find the target audience to test our prototype with different types of demographics Most of the users are really good and provide good feedback that we can never think of as product owners. The team is helping to find the users as per the market need and well as they are providing the screening of the participants and sending reminders to the participants. **What do you dislike about UXArmy?** I did face two Usability issues in Test creation. I have raised those to their product team and the issues got resolved swiftly. **What problems is UXArmy solving and how is that benefiting you?** UXArmy provides a User testing platform. We have tested our website with users provided by UXArmy. ### 42. Good research tool for user experience **Rating:** 4.0/5.0 stars **Reviewed by:** Ahmad Eka S. | Strategic Business Support Lead, Small-Business (50 or fewer emp.) **Reviewed Date:** February 20, 2023 **What do you like best about UXArmy?** The tool is great, It is very informative and can be incorporated other tools such as figma, so the user can visualize more regarding the product, so the reseach result can be more objective and to the point. **What do you dislike about UXArmy?** The app is sometimes have an issue that I am pretty sure can be fixed and improved by the developer team, such as random freeze and logout in the middle of the session. **What problems is UXArmy solving and how is that benefiting you?** The tools can make the user (as the research subject) can better experience the product that has been developed, so we can visualize clearly the product and give feedback accordingly. ### 43. Great platform for different ux testing needs **Rating:** 4.5/5.0 stars **Reviewed by:** Kenson T. | Cloud Engineer, Enterprise (> 1000 emp.) **Reviewed Date:** April 04, 2023 **What do you like best about UXArmy?** The platform offers a nice selection of tests and performs a good match between users and projects. It also provides multiple channels of communication, app push notifications, email and messaging channels. The application is easy to use even for beginners, and stable. I haven't encountered any major bugs. **What do you dislike about UXArmy?** Nothing negative to add, perhaps to include some statistics for the user will be a nice addition. **What problems is UXArmy solving and how is that benefiting you?** Connects and be a bridge between producer designers and potential audience. ### 44. Best platform of screening the user insights. **Rating:** 4.5/5.0 stars **Reviewed by:** Reetika g. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about UXArmy?** The best part of the platform is that the user requirements are reviewed in details by the team so that the feedback, and insights can be more precise which helps the company improvement more significantly. The team is so friendly and communication is just a WhatsApp message far. The response is so quick and immediate that we don't have to wait for the solution of any query. The UI is easy to use for the user as well as for the client. **What do you dislike about UXArmy?** There is nothing disliking about the platform. Everything worked fine for me. **What problems is UXArmy solving and how is that benefiting you?** UX army provide better way to understand user journey of our clients. We get unbiased feedback that we couldn't get with past clients. ### 45. Great tools for conducting Interview! **Rating:** 4.0/5.0 stars **Reviewed by:** Evan R. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about UXArmy?** What i like about the Deepdive platform is this platform is truly made for UX Researcher. Previously I only using zoom for conducting in-depth interviews. Compared to zoom, I prefer to use Deepdive for my IDI session. **What do you dislike about UXArmy?** I have a problem when switching my audio output, I don't see the option to switch the hardware if I suddenly get a technical issue with my current audio hardware. I hope it can be improved. **What problems is UXArmy solving and how is that benefiting you?** I'm using it for conducting in-depth interview, and I found this platform is make me feel comfortable during moderating IDI Session ### 46. ln love after using it for mobile app testing **Rating:** 4.5/5.0 stars **Reviewed by:** Narayan J. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 21, 2023 **What do you like best about UXArmy?** Me and my team were able to get very useful feedback on ours and competitor app. I could also test my new app design with it. overall very effective. The screen and voice recording was really helpful to get the users’ voice infront of the whole team. **What do you dislike about UXArmy?** Heatmaps did not get generated in my tests. I really hope this can be provided in upcoming releases. **What problems is UXArmy solving and how is that benefiting you?** It's a fantastic platform and provides quick feedback. it certainly worth trying out. ### 47. User-Friendly, Hassle-Free & Easy-to-follow **Rating:** 5.0/5.0 stars **Reviewed by:** Jeevesh S. | President, Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about UXArmy?** I often participate in user research projects using UXArmy, and enjoy the test-taking experience! For a single study they have various kinds of tasks to get correct feedback, but the navigation is helpful and easy to follow. The reward reimbursement was quick, took less than a week. **What do you dislike about UXArmy?** The video upload took a little longer, it can be faster to upload the feedback video. **What problems is UXArmy solving and how is that benefiting you?** UXArmy is a user research platform that makes it easy for researchers to conduct user testing and gather valuable insights from participants. The platform is designed to be user-friendly for both researchers and participants, making the research process simple and efficient. As a participant, it helps me do research projects to explore future apps & products, and earn rewards. ### 48. Easy to recruit using built-in panel to source participants **Rating:** 3.5/5.0 stars **Reviewed by:** Pralampita M. | Product Manager, Design, Small-Business (50 or fewer emp.) **Reviewed Date:** February 27, 2023 **What do you like best about UXArmy?** The panel allows us to source participants quickly from various demographics, including location, age, gender and occupation. The screener before un moderated UT session is also helpful in segmenting the test. This one helps a lot from doing a manual screening process **What do you dislike about UXArmy?** The response needs 3-5 working days. I need to extend my research timeline, because panelist not immediately do the test and the same day **What problems is UXArmy solving and how is that benefiting you?** The ease of use and flexibility in sourcing participants from a wide range of demographics makes it a powerful tool for organizations looking to gather user feedback quickly and efficiently. UX Army team also did a super fast response when I have questions about recruitment ### 49. Well organised process and good incentive for survey participants **Rating:** 5.0/5.0 stars **Reviewed by:** Ross S. | Customer Service (Security), Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about UXArmy?** 1. The process they go through from start to finish is well organised. 2. There is always someone constantly in communication with me via WhatsApp to ensure I am aware on what's going on and keeping me updated 3. The incentive provided is very good and motivates me to want to participate in more surveys and provide quality responses. **What do you dislike about UXArmy?** There is nothing I disliked about UXArmy. **What problems is UXArmy solving and how is that benefiting you?** 1 . UXArmy is solving the problem of connecting companies to people o the ground to provide high quality and in-depth survey responses so that companies can make well informed decisions on their own products and services. ### 50. Straightforward and Uncomplicated **Rating:** 5.0/5.0 stars **Reviewed by:** Soumil A. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 28, 2023 **What do you like best about UXArmy?** While participating in Unmoderated Usability Testing, the navigation is straightforward and uncomplicated, which is something I appreciate. As I explore various websites qnd prototypes, I often assess and provide my perspective on what could be enhanced, modified, or maintained. **What do you dislike about UXArmy?** I have given feedback about need of UI improvement for Desktop Test, they assured me about the possible improvement. **What problems is UXArmy solving and how is that benefiting you?** I take great pleasure in using the software and providing feedback on a diverse range of sites and services. The company conducts itself in a professional manner, and the tool continues to enhance and evolve over time. ## UXArmy Discussions - [What is UXArmy used for?](https://www.g2.com/discussions/what-is-uxarmy-used-for) - 5 comments, 2 upvotes - [View UXArmy pricing details and edition comparison](https://www.g2.com/products/uxarmy/reviews?page=2§ion=pricing&secure%5Bexpires_at%5D=2026-07-17+14%3A23%3A48+-0500&secure%5Bsession_id%5D=4b5bafc3-b648-4b58-91e7-68179b810120&secure%5Btoken%5D=b357bae0553a8f554fa66baad4944de9214d795d1ecf675486c74602908e2e69&format=llm_user) ## UXArmy Features **User Response Methods** - Survey - Video Snippets - Video Interview - Text/Notes **Participant Selection** - In-App - On-Site - Recruitment Pool **Insights** - Analytics - Collaboration - Sorting **Generative AI** - AI Text Summarization ## Top UXArmy Alternatives - [UserTesting](https://www.g2.com/products/usertesting/reviews) - 4.4/5.0 (734 reviews) - [User Interviews](https://www.g2.com/products/user-interviews/reviews) - 4.6/5.0 (681 reviews) - [Respondent](https://www.g2.com/products/respondent/reviews) - 4.6/5.0 (382 reviews)