USU Reviews & Product Details

I love that USU is customized for our company, allowing us to have our logo and choose the colors and layout we wanted. This makes our company feel like it's ours and gives our employees a sense of having something created for their needs. It helps us answer our daily customer questions in a timely manner. The transition to USU was smooth, which was a relief. Given these aspects, I'd give it a strong recommendation. Review collected by and hosted on G2.com.

Reporting could be an area for improvement when we pull data on articles being open the data doesn't match what we are testing. Review collected by and hosted on G2.com.

The depth and reliability of its analysis truly stand out, making this a product of exceptional quality. It is capable of processing and analyzing data thoroughly, and the tools provided for data ingestion are outstanding. I also value its responsiveness and flexibility, as it enables the creation of customized views tailored to specific requirements. Review collected by and hosted on G2.com.

So far, I haven't found anything to dislike. Everything has worked as expected, and I haven't encountered any problems. Honestly, I have no complaints about the product. Review collected by and hosted on G2.com.

This monitoring platform delivers a consistent experience on both Mac and PC. The depth of its analysis, along with its overall reliability, is genuinely exceptional. I also appreciate that it can integrate with my RMM and pull the data I need. Review collected by and hosted on G2.com.

With this platform, I’m able to identify and recover unused software licenses. The features are exactly what we were looking for, and it fits our needs perfectly. I honestly don’t have anything negative to say—everything has worked smoothly and without any issues. Review collected by and hosted on G2.com.

I appreciate how it brings together automation and governance. Its integration for monitoring and optimizing the use of SaaS and cloud services, like AWS and Azure, is also impressive. I have noticed significant and rapid improvements in these areas. Review collected by and hosted on G2.com.

The features have seamlessly met our requirements, working without any issues. It has been instrumental in helping us standardize and automate cloud provisioning across both hybrid and multicloud environments. Review collected by and hosted on G2.com.

I am highly impressed by the robustness of this solution when it comes to managing complex licenses. Additionally, its integration for monitoring and optimizing the use of SaaS and cloud services, such as AWS and Azure, has demonstrated significant and swift improvement. This progress is essential for efficiently keeping rising costs under control in these environments. Review collected by and hosted on G2.com.

The primary issue I encounter is that the user experience (UX) is not always intuitive, since some parts of the interface could benefit from a visual refresh. Review collected by and hosted on G2.com.

I really appreciated how it can automatically apply usage metrics from top manufacturers to our inventory data. This feature is unmatched. I also enjoy managing remote desktop and contact center software licenses with it. USU does more than just count software licenses and installations—it also identifies underutilized licenses, allowing us to collect and reallocate them, which leads to budget savings. Review collected by and hosted on G2.com.

The initial setup was quite complicated and demanded a considerable investment of our internal resources. Review collected by and hosted on G2.com.

I like that I can observe the environment and perform various sandbox activities. It also has the ability to handle large volumes of data and generate reports with good product content. I also like that it has many of the features we need to get up and running right away, such as covering license types and metrics. Review collected by and hosted on G2.com.

After having seen other tools with the same purpose, I still think that USU is one of the best and I have nothing negative to say about this platform, I love working with it and everything I have been able to achieve thanks to it. Review collected by and hosted on G2.com.

I like it primarily because it is feature-rich, they really put effort into taking feedback into account and improving their product. I also like that although it requires a bit of effort, it can be customized to meet the needs of most organizations and their asset management requirements. Review collected by and hosted on G2.com.

The operation of USU, since we started using this platform, has been excellent. For some of the people without IT experience, it was a little overwhelming at first, but in a short time everyone adapted perfectly. Review collected by and hosted on G2.com.

I really like the Easy App Integration feature. And I love that cumbersome tasks have been automated, greatly reducing the time and effort required for manual checks. It's a great place to have a good support system and be able to respond immediately. Review collected by and hosted on G2.com.

I would like to see the sorting and filtering features be easier to use. I would also like to see better quality control because sometimes the filters don't reflect or behave differently. Review collected by and hosted on G2.com.

Formerly Aspera is an amazing tool which helps to discover all the attributes like servers, IP addresses and all the details related to the servers. I also like that it is used in projects during sales phases to discover the client environment for solution design. Review collected by and hosted on G2.com.

I think it would be nice to have more disk storage. Also, the price may be a bit high for some small businesses. Apart from these two comments, I have nothing else to add, the tool does its job. Review collected by and hosted on G2.com.