--- title: UserWay Reviews meta_title: 'UserWay Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 652 reviews by the users' company size, role or industry to find out how UserWay works for a business like yours. aggregate_rating: rating_value: 4.8 review_count: 652 scale: '5' date_modified: '2026-07-12' parent_category: name: Web Accessibility url: https://www.g2.com/categories/web-accessibility --- # UserWay Reviews **Vendor:** UserWay Inc. **Category:** [Digital Accessibility Platforms ](https://www.g2.com/categories/Digital-accessibility-platforms) **Average Rating:** 4.8/5.0 **Total Reviews:** 652 ## About UserWay UserWay, a global leader in web accessibility, is trusted by millions of websites worldwide. Combining AI and human expertise, UserWay helps organizations fix code violations and meet accessibility laws and standards such as the ADA and WCAG 2.2, making digital content accessible to users with disabilities. ## UserWay Pros & Cons **What users like:** - Users appreciate the **ease of use** of UserWay, with quick setup and an intuitive dashboard for seamless accessibility. (27 reviews) - Users appreciate the **simplified accessibility oversight** of UserWay, facilitating quick setup and easy management for admins. (24 reviews) - Users value the **responsive and knowledgeable customer support** that enhances their experience with UserWay. (21 reviews) - Users appreciate UserWay for its **simple and organized accessibility management** , enhancing website compliance effortlessly. (19 reviews) - Users love the **user-friendly accessibility features** of UserWay, simplifying website compliance and management tasks effectively. (18 reviews) - Easy Setup (15 reviews) - Users praise UserWay for its **exceptional customer support** , providing quick and clear assistance during installation and setup. (15 reviews) - ADA Compliance (13 reviews) - Compliance Standards (13 reviews) - Implementation Ease (13 reviews) **What users dislike:** - Users find **complex usability** in UserWay, needing more detailed guidance and lacking complete ADA compliance despite the pro version. (14 reviews) - Users find the **pricing issues** frustrating due to unclear coverage and the desire for lower fees. (9 reviews) - Users find the pricing **too expensive** and seek more clarity on coverage and accessibility law protection. (8 reviews) - Users find the **lack of clarity** in recommendations hinders effective prioritization and implementation of accessibility fixes. (7 reviews) - Users find **accessibility issues** persist due to the need for manual adjustments and a learning curve in configuration. (6 reviews) - Users find the **limited features** of UserWay difficult, especially with design struggles and mobile widget issues. (5 reviews) - Device Limitations (3 reviews) - Lack of Educational Resources (3 reviews) - Small Businesses (3 reviews) - UX Improvement (3 reviews) ## UserWay Reviews ### 1. The end of worrying about ADA Compliant Law Suits **Rating:** 5.0/5.0 stars **Reviewed by:** Davidson O. | Senior Web Developer / Designer, Small-Business (50 or fewer emp.) **Reviewed Date:** February 15, 2023 **What do you like best about UserWay?** First of all, having this as a Wordpress plugin is amazing! Easy to install & works right out the box. It gives you a breakdown of what you need adjusting. Love it! **What do you dislike about UserWay?** Not having the Full plugin for Free obviously! But that does not take away the fact it is an amazing plugin that will help you even further with larger websites. **What problems is UserWay solving and how is that benefiting you?** For larger websites this is what you need to track down what needs fixing. You can miss things in fancy designs, colors, etc so having this plugin spot what is wrong, it Super Important. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! ### 2. Easy to install and customize **Rating:** 4.5/5.0 stars **Reviewed by:** Viren F. | Freelance Creative , Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2023 **What do you like best about UserWay?** The free widget was extremely easy to install and customize, with quick help from chat support when I had a small question on getting it to work. Allows for basic accessibility features to be easily integrated in your website. **What do you dislike about UserWay?** Nothing to complain about. I am using the free version, and can still customize to fit my website branding. Can't remove the UserWay branding in the free version, but that's perfectly acceptable. **What problems is UserWay solving and how is that benefiting you?** Using Userway to improve website accessibility, particularly for the visually impaired, increasing contrast, and adjusting font sizing and spacing where required by users. **Official Response from Rodrigo Asai:** > We are so grateful for your review. Thanks for sharing your rating with us and the community. ### 3. Awesome **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.) **Reviewed Date:** July 14, 2023 **What do you like best about UserWay?** Of course, I love how Userway automatically corrects ADA issues, but I also like their customer service! ANytime I have a question or issue, I place it online in the chat area and receive a very quick response that fully answers my concerns. **What do you dislike about UserWay?** I have not come across anything that I dislike about Userway. **What problems is UserWay solving and how is that benefiting you?** ADA non compliance **Official Response from Rodrigo Asai:** > Your 5-star rating brightened our day! Thank you for choosing us. ⭐⭐⭐⭐⭐ ### 4. Accessibility for all **Rating:** 4.5/5.0 stars **Reviewed by:** Chika E. | Supply Chain Management, Small-Business (50 or fewer emp.) **Reviewed Date:** March 13, 2023 **What do you like best about UserWay?** I like this product or software because userway makes it easy for people with challenges to buy and connect online. This opportunity would help online businesses to serve more families in their communities. **What do you dislike about UserWay?** I do not think there is something I dislike or do not like about userway product and software **What problems is UserWay solving and how is that benefiting you?** Userway makes it easy for people with challenges to conveniently receive information and services online. At the same time, those selling or providing these services can serve them efficiently. **Official Response from Rodrigo Asai:** > Thank you so much for leaving such a positive review! Your feedback means a lot to us and we really appreciate it. ### 5. Easy to Use and Very Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Lori D. | Marketing Strategist, Mid-Market (51-1000 emp.) **Reviewed Date:** December 14, 2022 **What do you like best about UserWay?** UserWay has been very helpful to guide us in making improvements to our site with recommendations for changes and my favorite part is that it was so easy to add to our site and implement. **What do you dislike about UserWay?** A downside was that we got billed twice for one site, but I was able to use their chat feature, and the representative fixed it immediately! We are thrilled with their customer service. **What problems is UserWay solving and how is that benefiting you?** UserWay helps us identify pdfs that are now showing up for everyone and recommends helpful hints to improve the overall usability of our website. Using UserWay saves us so much time and catches things that we miss in trying to do our best for easy access to all of our tools and content for everyone. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! ### 6. UserWay made our site accessible in an easy to use way, and customer service always delivered. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Wholesale | Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about UserWay?** Its format is incredibly easy to use and its simplicity mixed with comprehensiveness is its superpower. Their customer support team is excellent; they have gone above and beyond to make sure that we as a customer are helped in any way possible. **What do you dislike about UserWay?** I haven't found any just yet. Maybe in the future there would be more additions to the widget features. On UserWay's actual site, I saw text-to-speech, which seems like an excellent feature, but I'm not sure if thats an add on or not, which I'd have to pay for even though I already purchased the largest package. **What problems is UserWay solving and how is that benefiting you?** Our site was nowhere close to being ADA compliant, and besides the compliancy part, it just wasn't reaching as many people as possible because it wasn't accessible to those who need help. It checks both of those boxes for us. **Official Response from Rodrigo Asai:** > We are incredibly grateful that you took the time out to leave us a 5-Star review, and I'm glad to hear that you've noticed our new feature, at the moment I still don't have information about plans/add-ons, but once it's released we'll be notifying all our customers. ### 7. Really good plugin with an outstanding support! **Rating:** 5.0/5.0 stars **Reviewed by:** VASIA E. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 13, 2023 **What do you like best about UserWay?** All of it! 1. WCAG 2.1 & ADA compliance starting with a single line of code 2. Protective legal framework for my websites. 3. Makes Accessibility really Easy and efficient. **What do you dislike about UserWay?** Nothing at all! The plugin does exactly what it promises and the support is fast and efficient. I don't have any suggestions to get this plugin better because I don't see something wrong. **What problems is UserWay solving and how is that benefiting you?** It solves accessibility issues. People with vision problems couldn't use my websites before! Now with userway it is so easy for them to navigate in websites that I built. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! ### 8. It is good, but missing some setting functions **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2022 **What do you like best about UserWay?** Just having it help us out with the accessibility option on our website. **What do you dislike about UserWay?** It is unfortunate that no one else in the company can make any changes to the widget code because if the code used to install the widget is from the account X, you need to login using the account X as username. This isn't convenient because if say the person who did it from that account is the big boss or is no longer in the company, we don't really want to trouble him to log into his account to make the changes or to not have the log in details for the person who left. But it seems like that doesn't work. It would be great to have a "team" mode in Userway so that whoever is on the team can make those changes using their own accounts as long as it is part of that organization's team. Also, wish there was a way to update a connected site. What if I connected a site with a spelling mistake, e.g. put .co instead of .com? There isn't a way for me to edit the site URL. I don't even have the option to delete it so I can add a new one. When I try to add a new site, it says that site already exists in my account. **What problems is UserWay solving and how is that benefiting you?** Helping people with certain disabilities to have better access to our website **Official Response from Rodrigo Asai:** > We are so grateful for your review. Thanks for sharing your feedback with us and the community. ### 9. Quick and Easy Way To Ensure Your Site Is Compliant **Rating:** 5.0/5.0 stars **Reviewed by:** Nicole L. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 08, 2023 **What do you like best about UserWay?** It's like an "instant compliance" button for your website - an absolute no-brainer for peace of mind that you are doing your best to support all website visitors! **What do you dislike about UserWay?** The only downside is the discovery of additional work that needs to be done to improve compliance - but UserWay even makes THAT painless! **What problems is UserWay solving and how is that benefiting you?** Diversity, equity and inclusion is central to our brand mission and therefore essential to reinforce across all digital platforms - UserWay has made this easy for us. **Official Response from Rodrigo Asai:** > Thank you so much for leaving us a 5 star review! We are so glad that you found our solution easy to implement on your website. We appreciate your feedback and your support. ### 10. best tool to solve all your accessibility needs **Rating:** 4.5/5.0 stars **Reviewed by:** Prasad K. | Mid-Market (51-1000 emp.) **Reviewed Date:** May 05, 2023 **What do you like best about UserWay?** User provides multiple accessibility features which include live site translation. The support team is always there to help you anytime **What do you dislike about UserWay?** Need to think over pricing for regular customers **What problems is UserWay solving and how is that benefiting you?** As we are a government agency we have varied users and this tool solves our accessiblity problems at a large scale. **Official Response from Rodrigo Asai:** > Thank you sincerely for your review and continued support! We greatly appreciate your valuable feedback. In relation to pricing for our regular customers, we highly value your input. We will pass on your feedback to our dedicated product team. ### 11. Best Website Accessibility Solution I found **Rating:** 5.0/5.0 stars **Reviewed by:** Alex A. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 26, 2022 **What do you like best about UserWay?** Ease of use is top notch. Legal coverage is at the top of the list for me. Companies are being sued left and right with increasing frequency for accessibility violations by deadbeat lawyers. This is a great way to improve your site accessibility and prevent huge losses in a lawsuit. **What do you dislike about UserWay?** I wish some of the extra features that are not mandatory for accessibility compliance were enabled for yearly subscription users. Charging $200 per year to remove the logos and $200 more for adding more customization seems a bit much. I really had to think about what I dislike. This is a great solution. **What problems is UserWay solving and how is that benefiting you?** UserWay made it easy to make our website compliant with WCAG 2.1 AA conformance and to meet ADA and EN 301-549 rules. UserWay is also has us covered in case of any legal action due to accessibility compliance. **Official Response from Rodrigo Asai:** > Many thanks for the 5-star rating. I will also be sharing your feedback regarding the prices of the add-ons. Thank you very much. ### 12. Amazing solution to make your website accessible and ADA compliant‏ **Rating:** 5.0/5.0 stars **Reviewed by:** sharon s. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 16, 2023 **What do you like best about UserWay?** UserWay is a website accessibility solution that helps me fix all my accessibility issues in a few clicks, it took me a few minutes to add UserWay and they have a great customer support‏ **What do you dislike about UserWay?** nothing much i did'nt like... everything was great **What problems is UserWay solving and how is that benefiting you?** UserWay solving compliance issues. I needed to make my site ADA and WCAG 2.1 compliant. Their solutions are great! I am using the accessibility widget and it is AWESOME!‏ **Official Response from Rodrigo Asai:** > Thank you for taking the time to leave us a 5-star review. We appreciate your feedback and are delighted that you are happy with our solutions. It is very important to us that our solutions are accessible and user-friendly for both end-users and customers to manage. ### 13. UserWay Solves a Huge Problem for Our Agency **Rating:** 4.5/5.0 stars **Reviewed by:** Kellie M. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** October 03, 2022 **What do you like best about UserWay?** A few years ago, one of our website clients received a letter from a lawyer threatening litigation because the client's site was not ADA compliant. Despite the fact that their site was several years old, this client wanted our agency to accept the letter and take the blame. We spoke to our lawyer and refused, and of course lost the client. But I determined that we would start offering ADA to all of our clients so that this wouldn't happen again. We can put in the on-site work to make our sites compliant, and did a ton of research to try to find an accessibility tool provider that was robust but affordable, especially because we have so many small business and nonprofit clients. UserWay quickly became our top choice for the accessibility tools it offers and its affordable white-label plan. It is simple to implement for my development team and it is easy for site visitors to use. It gives our sites that extra assurance that their sites are ADA accessible, and we have never had a single problem with it not working. Plus, every time we have had to chat or contact customer service, they have been super responsive and helpful. **What do you dislike about UserWay?** The one thing I'm not a fan of is the back-end billing system. We have an agency account, but I would love to be able to access invoices by client, instead of sifting through a dozen invoices trying to find the one that matches a certain client. I think UserWay could improve the dashboard to make it more intuitive for administrating. **What problems is UserWay solving and how is that benefiting you?** Since we are an agency, UserWay allows us to provide full-circle ADA compliance and accessibility. Having UserWay in our toolbox makes our agency even stronger. Clients love that they have UserWay on the site, it gives them confidence that they are providing the best services for people of all abilities. **Official Response from Rodrigo Asai:** > We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. ### 14. Quick responsive customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 15, 2023 **What do you like best about UserWay?** It's a user-friendly accessibility plugin, but the customer service is good too! Essential when the whole focus is on making accessible platforms easy and accessible for all. **What do you dislike about UserWay?** I haven't interacted enough with UserWay to have any negative experiences. They were generally quick to respond to my request for help. There might be issues as a long term user but my initial impression has been good so far **What problems is UserWay solving and how is that benefiting you?** We want to ensure that our public-facing platforms and digital materials fit a best-practice model for inclusion and accessibility. This is a good plugin to use for us to achieve this **Official Response from Rodrigo Asai:** > Thank you so much for your 5-star review! We are thrilled to hear that we were able to help make your website more accessible. ### 15. Great experience with customer service **Rating:** 5.0/5.0 stars **Reviewed by:** Justin F. | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 12, 2022 **What do you like best about UserWay?** I could quickly and easily figure out my website's compliance issues and remedy them automatically with the user-way plugin. I then spoke with customer service and better understood how everything works behind the scenes. **What do you dislike about UserWay?** The dashboard is confusing at first glance; I think there needs to be more information that explains how changes are automatically applied so that users have more confidence that everything was correctly modified. I also did notice a bug with different stats showing up in the dashboard that explain how many issues were remedied, the results varied by a massive amount, but it only happened rarely. **What problems is UserWay solving and how is that benefiting you?** User way is helping us easily create an ADA-compliant website. This is very beneficial to my team and me because it would take us a long time to understand what compliance means and how we can make the changes to meet the requirements. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5-star review. Our team is already developing a new management platform to make navigation and configuration easier, thank you for the feedback. ### 16. UserWay is exactly the kind of accessibility software we were looking for. **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** December 21, 2022 **What do you like best about UserWay?** UserWay does two things very well - it is incredibly easy to install, and incredibly easy to use. As an agency, we have clients on multiple CMS's and we have had no issue getting the widget up and running and useable for our client's web visitors in a short amount of time. **What do you dislike about UserWay?** If I had to make one complaint, when positioning the accessibility icon (especially on mobile) the icon seems to move down the page in a bit of a choppy manner when it's not in one of the default positions, and that takes away from the website UX a bit. **What problems is UserWay solving and how is that benefiting you?** Many of our clients serve individuals who may have been injured, and the ability to nearly instantly make their websites more accessible to their potential customers both improves user experience and allows our clients to show understanding of their customer's situations and potential limitations online. **Official Response from Rodrigo Asai:** > Thank you so much for this review. We really appreciate you being a customer. If you still have issues with the position of the widget, please feel free to contact our support via support@userway.org, we will be happy to help you with this issue. ### 17. Great customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Sara T. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 11, 2023 **What do you like best about UserWay?** the helpfull supoort and staff! Mark helped me a lot and even did the code for me! **What do you dislike about UserWay?** I havent found anything that I would dislike! **What problems is UserWay solving and how is that benefiting you?** the accessibility laws are becoming strick **Official Response from Rodrigo Asai:** > Thank you for the 5-star rating! We appreciate your support. ⭐⭐⭐⭐⭐ ### 18. Userway offers a one stop shop accebility tool that helps businesses keep up to the highest standard **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.) **Reviewed Date:** June 08, 2023 **What do you like best about UserWay?** Excellent customer service, easy installation and use and features that provide a complete solution for keeping digitally accessible. **What do you dislike about UserWay?** I haven't had any issue with Userway in my short usage time. **What problems is UserWay solving and how is that benefiting you?** We are a small non-profit and keeping our site accessible requires many resources, including time and money. Being a non-profit that works with children with special needs, Userway solution is highly appreciated. **Official Response from Rodrigo Asai:** > Thank you so much for your 5-star review! We are thrilled to hear that we were able to help make your website more accessible. ### 19. Really Like The Support Team **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Small-Business (50 or fewer emp.) **Reviewed Date:** April 05, 2023 **What do you like best about UserWay?** We installed the app and there was an issue with the app. I contacted the support team and they answered me within 24 hours but today Mark stayed online with me so he can help me get everything done. he helped fix the issue and it is now working as we wanted it **What do you dislike about UserWay?** I wished there was a user guide or video with what Mark shown me today **What problems is UserWay solving and how is that benefiting you?** for the person with a disability. The website is in California and by law, we need to have something like that on our website. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5-star review! We truly appreciate your kind words and are thrilled to hear that you are happy with our service. Mark, in particular, will be delighted to hear your feedback. We are constantly working to improve our service and make it as easy and efficient as possible for our customers to use. Our marketing team is always creating new video tutorials to help guide our customers through the process, and we are glad to know that you find them helpful. ### 20. quick and thorough **Rating:** 5.0/5.0 stars **Reviewed by:** brittany f. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 14, 2023 **What do you like best about UserWay?** Always helpful and keeps our small business ADA complaint. We want everyone to feel comfortable navigating our website with an easily accessible experience, no matter their special needs. **What do you dislike about UserWay?** It can be difficult to address all of the violations on our small business website. It is good to have that information available but we don't always have the man power or budget for a complete fix. **What problems is UserWay solving and how is that benefiting you?** It's a simple solution that shows us where our accessibility shortcomings lie and allows many users a more accessible experience when navigating our website pages. Having the manpower to fix those shortcomings is a problem for us. **Official Response from Rodrigo Asai:** > Thank you so much for leaving us a 5 star review! We are so pleased to hear that we have been able to help make your website accessible for everyone. We appreciate your kind words and are always here to help. Thank you again for your support! ### 21. Userway is a user-friendly way to make any website accessible! **Rating:** 5.0/5.0 stars **Reviewed by:** Nate R. | Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** January 13, 2023 **What do you like best about UserWay?** The team at Userway made it easy to go from interest to implementation. The product itself is intuitive, and the overall customer experience is improved quite a bit by the tool. **What do you dislike about UserWay?** Like any software, there is a learning curve. Additionally, it takes a bit to get the plugin to look exactly as I'd like. **What problems is UserWay solving and how is that benefiting you?** 1. Legal and regulatory compliance associated with web accessibility 2. Improving the experience for my users with visual and other web-affected impairments 3. Making my company more accessible overall **Official Response from Rodrigo Asai:** > We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. ### 22. Finally one that does what we want **Rating:** 4.5/5.0 stars **Reviewed by:** Nicholas K. | Netsuite & Technology Administrator, Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2022 **What do you like best about UserWay?** Ease of use, and the ability to see what needs to be fixed. As much as we like UserWay doing a lot of the work for us, we would rather make sure our site is as compliant PRE UserWay app use, which it helps with **What do you dislike about UserWay?** It is a bit confusing to find some information, such as reports on your website that the application is tied to. I had to reach out to support to have them show me how to see the reports on our website, which to their credit they answered in minutes. **What problems is UserWay solving and how is that benefiting you?** We need to be ADA compliant to meet our customers needs and the legal needs of being a provider of goods. We knew absolutely nothing about ADA compliance until we received complaints, and luckily we found UserWay. **Official Response from Rodrigo Asai:** > We are grateful that you took the time out to leave us a review. ### 23. A Great Option for ADA! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Graphic Design | Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about UserWay?** I like that it helps make websites ADA compliant without having to have web design knowledge, coding knowledge, or an understanding of compliance. Without paying any fees, you can add this to your website and have it match aesthetically. **What do you dislike about UserWay?** Fees seem a little steep to add the extra features for a small business website, which keeps the website completely compliant. I also get emails threatening that I am heavily out of compliance, but I have to pay to see the issues. **What problems is UserWay solving and how is that benefiting you?** This plugin solves the problem of making websites ADA compliant with minimal effort. It also helps to create an accessibility page, which is helpful for all commercial websites to have. **Official Response from Rodrigo Asai:** > We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone, and regarding the emails you received, please feel free to contact our support support@usery.org to clarify these messages. ### 24. Super-easy way to be ADA compliant **Rating:** 4.5/5.0 stars **Reviewed by:** Jeff A. | President, Marketing and Advertising, Small-Business (50 or fewer emp.) **Reviewed Date:** December 01, 2022 **What do you like best about UserWay?** Simplicity. Trying to be compliant with ADA (or any governmental guidelines) is always a challenge, but the UserWay Wordpress plugin is about as easy as it gets to make sure you are covered for the majority of the ADA compliance issues. I only use the free version and that supplies a wide range of the tools needed to satisfy ADA requirements. Beyond just being 'compliant', having the functionality that UserWay provides is something that all websites should have, as the number of people who have some sort of special needs when browsing the Internet is much higher than you may expect. **What do you dislike about UserWay?** Honestly, there really isn't much of anything that I dislike about the plugin. I use the free version and is easy to install and provides great functionality. **What problems is UserWay solving and how is that benefiting you?** I work with those with mental and physical challenges and I see on a daily basis how a tool like this is helping them navigate websites that they would otherwise not be able to navigate. This is a vital tool for those individuals. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5-star review. ### 25. Rodrigo made my day **Rating:** 4.0/5.0 stars **Reviewed by:** Michael C. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 17, 2023 **What do you like best about UserWay?** The control panel is modern and easy to use. The tech support was very fast - less than 1 min response. Userway uses Userway in its control panel. :) Rodrigo assisted immediately and he answered all my technical and account questions. **What do you dislike about UserWay?** The left and right-oriented menus in the control panel sometimes get overwhelming. **What problems is UserWay solving and how is that benefiting you?** This tool helps to provide accessibility options for a screen reader, captioning, and more that we require on our platform. **Official Response from Rodrigo Asai:** > Thank you for your review. We will share this with our team to let them know how we are doing. ### 26. So far great! **Rating:** 5.0/5.0 stars **Reviewed by:** Rivet C. | Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about UserWay?** It helps my site be more accessible to the people who need our services. It is easy to use and install on my Wix site! **What do you dislike about UserWay?** I had a little trouble in the begining, but it was mostly my own fault. I contacted support and they walked me thru getting it fixed. **What problems is UserWay solving and how is that benefiting you?** Being able to offer my website in many different languages saves me money and helps our site have a much wider reach! **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! ### 27. Real accessibility for websites **Rating:** 5.0/5.0 stars **Reviewed by:** Gerhard W. | Advertising Agent, Small-Business (50 or fewer emp.) **Reviewed Date:** October 29, 2022 **What do you like best about UserWay?** I've been using accessibility add-ons for a while now, but I've never seen a program that does accessibility for websites as well as UserWay. To avoid possible penalties for non-compliance with accessibility laws, I think there is no way around UserWay. I would also like to mention the support, which was very helpful, especially in the beginning. I can recommend this program 100%. **What do you dislike about UserWay?** So far, I can't report anything negative about the program. The price is reasonable because this program offers about 90% accessibility for websites and you no longer need to worry about breaking laws for non-compliance with accessibility. **What problems is UserWay solving and how is that benefiting you?** UserWay enables website readability and navigation for all people with all disabilities through artificial intelligence. The loading speed of web pages is not affected by UserWay. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5-star review. ### 28. Userway, is my goto on everything accessible **Rating:** 5.0/5.0 stars **Reviewed by:** Amos z. | Small-Business (50 or fewer emp.) **Reviewed Date:** May 30, 2023 **What do you like best about UserWay?** The tool is user friendly, easy to use, and the support is nothing short of great **What do you dislike about UserWay?** I would love to have the option to send a bill link to my clients under my account **What problems is UserWay solving and how is that benefiting you?** As it is a legal requirement to make all sites accessible, I found userway to provide the best service to fit my clients needs **Official Response from Rodrigo Asai:** > Thank you for the fantastic 5-star review! Your feedback is greatly appreciated. We will pass along your feedback about the bill link to the relevant team for review. ### 29. Easy and to the point. **Rating:** 5.0/5.0 stars **Reviewed by:** Alexandros A. | It Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** October 19, 2022 **What do you like best about UserWay?** It's automation. The way that it converts the site immediately without user interraction. **What do you dislike about UserWay?** I think the pricing is a bit steep. 50$ a month for newly starting businesses is a lot. **What problems is UserWay solving and how is that benefiting you?** Making the site AAA ADA & WCAG 2.1 Compliant **Official Response from Rodrigo Asai:** > Many thanks for the 5-star rating, I will let our team know about your feedback regarding prices, thank you very much. ### 30. The best tool for digital accessibility and WCAG compliance! **Rating:** 5.0/5.0 stars **Reviewed by:** Cristian F. | CEO **Reviewed Date:** January 26, 2023 **What do you like best about UserWay?** I tried many accessibility widgets but none satisfied me until I luckily met Userway which opened up a totally new scenario for me. I really like the ease of implementation, the completeness of tools and features, the very intuitive design and the ease of use. I think it's definitely a must-have tool for any website to recommend! **What do you dislike about UserWay?** I'm always quite critical when evaluating a new technological tool, I look at both its functionality and its usability. However I could not find fault with Userway. **What problems is UserWay solving and how is that benefiting you?** Userway made it possible to make almost all of the accessibility problems accessible without having to intervene technically on the site, and to show me which fixings to make to the code very quickly. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! ### 31. Extremely fast setup. Excellent Customer Service **Rating:** 4.5/5.0 stars **Reviewed by:** Robbie M. | Senior Full Stack Developer / Multimedia Creative, Mid-Market (51-1000 emp.) **Reviewed Date:** May 07, 2023 **What do you like best about UserWay?** The setup is effortless and straightforward. The interface is also highly customizable, customers love it **What do you dislike about UserWay?** Pricing a little steep but much better than the immediate competitor **What problems is UserWay solving and how is that benefiting you?** Compliance with accessibility **Official Response from Rodrigo Asai:** > Hi Robbie, thank you for your review! We greatly appreciate your feedback. Rest assured, we are always working to provide the best prices in the market and create a more inclusive web. ### 32. UserWay has made Compliance a breeze **Rating:** 5.0/5.0 stars **Reviewed by:** Mac K. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 10, 2023 **What do you like best about UserWay?** I love how easy it is to set up a UserWay account, embed it into my website, and be compliant in no time at all. It really makes scaling our platforms so easy. **What do you dislike about UserWay?** It's a bit expensive, but I understand the nature of the software and the importance for a quality solution. **What problems is UserWay solving and how is that benefiting you?** We needed to be WAG 2.1 and ADA compliant and UserWay helped us gain that compliance in a flash. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! ### 33. So helpful! **Rating:** 5.0/5.0 stars **Reviewed by:** Jerri H. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 15, 2023 **What do you like best about UserWay?** Response time was really good. For both technical and sales support. **What do you dislike about UserWay?** Not really anything at this. The fact that our world is getting smacked with bad lawsuits is unfair. But UserWay provides a helpful service for people who have disabilities. **What problems is UserWay solving and how is that benefiting you?** Making my client website more accessible in a fast and easy way. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5-star review! We are so glad to hear your feedback, and we will be sure to share your comment with our sales and support team. ### 34. Amazing product, outstanding service! **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2023 **What do you like best about UserWay?** I've tried multiple solutions before making this decision. I love how straightforward the process is with Userway. Their AI is not bad at naming images (and even found a doppelganger for one of our employees!) I was impressed by the transparency and ability to peek under the hood - unlike other software, Userway provides an immediate detailed list of remediations that were done, AND allows you to amend anything and everything manually. So if the AI gets something wrong (and it will, AI is never perfect) - you can easily amend whatever is needed. I dreaded this task in the beginning and anticipated days or weeks of work - Userway did most of the job for our website, and only a few hours of remediation and validation were needed. Huge win. During my short work, I needed some assictance and the support team was ABOVE AND BEYOND!! They're quick and helpful, always knowledgable and resourceful. **What do you dislike about UserWay?** I wish there was a way to amend iframe titles and descriptions in the UserWay editor. Currently, this is not supported so we had to amend some of it in the html code (which can prove challenging when using a third part embed that won't allow changes or access to this code) **What problems is UserWay solving and how is that benefiting you?** Userway is the best solution for websites with any content - as someone who's very sensitive to movement and light, I personally love using Userway whenever I'm on a supported website. Since installation, our visitors have clicked and used Userway every day, and I'm happy we were able to make their experience better with this brilliant tool. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5-star review, thank you very much for your feedback, we will certainly be analyzing it and considering, with our team, to implement improvements to the editor in future updates. ### 35. UserWay alleviates stress **Rating:** 5.0/5.0 stars **Reviewed by:** Chelsia A. | Senior Director of Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2022 **What do you like best about UserWay?** UserWay alleviates the stress of not knowing if you're site is ADA-compliant. We live in a fast-paced world where regulations are constantly changing, and it puts my team at ease knowing that we have a solution we can trust. **What do you dislike about UserWay?** At first, I thought the interface was challenging to navigate because I could not remember that you logged in from the widget on your site, which was confusing (navigating to your home page to log in). **What problems is UserWay solving and how is that benefiting you?** We have multiple people managing our website - adding copy, images, and other assets - and it's hard to know if they are ADA-compliant. I appreciate that UserWay gives us a snapshot of any possible issues on our site, so we can quickly resolve them. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5-star review. ### 36. Just purchased UserWay **Rating:** 5.0/5.0 stars **Reviewed by:** Robert J. | Marketing Operations Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** September 28, 2022 **What do you like best about UserWay?** Customer Service: I spoke to an actual person (Sales Associate) on the phone, and he kept the conversation informal which I really appreciate. Support replies quickly via chat. I would have chosen a competitor if that wasn't the case. Software: I installed the widget in under 3 minutes. It has all the features I wanted on my websites, and more. It's also very easy for web visitors to use. The dashboard looks easy enough to use but haven't reviewed it yet; I will in the coming days. **What do you dislike about UserWay?** I'm not sure, and hopefully I will never have a dislike. **What problems is UserWay solving and how is that benefiting you?** I wanted to ensure my websites comply with the ADA for 2 reasons: (1) Provide all persons with access to my websites regardless of disability; (2) Prevent or reduce the chances of an ADA lawsuit. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5-star review. ### 37. Absolute life saver, saved us a lot of money in the long run **Rating:** 4.5/5.0 stars **Reviewed by:** Irfan K. | Business Development Head, Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2022 **What do you like best about UserWay?** The installation was very straightforward and highly customisable allowing us to match the look and feel of our brand exactly, it even generated our Accessibility statement. It works very well with every browser we have tested and their support has been very helpful with any minor issues. **What do you dislike about UserWay?** I feel the widget is a little intrusive that being said you do have the option to attach the trigger to anything you like for example a link on your site or an image ort button which you can include as part of a menu, for example, hiding the widget when not needed. **What problems is UserWay solving and how is that benefiting you?** They have saved hundreds if not a few thousand in development/designer costs to make the website accessible. We would have had to pay a lot and it would have taken up a lot of time. They were a godsend. **Official Response from Rodrigo Asai:** > We are grateful that you took the time out to leave us a review. Your feedback helps us to improve service for everyone ### 38. Great product and fast and knowledgeable customer support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Events Services | Small-Business (50 or fewer emp.) **Reviewed Date:** June 05, 2023 **What do you like best about UserWay?** UserWay helps make our websites accessible to all visitors. I would highly recommend their accessibility widget. It's easy to set up and install. When issues arise, customer support is fast to respond and extremely knowledgeable. **What do you dislike about UserWay?** I have no dislikes to report. The accessibility widget is working well on all the websites. **What problems is UserWay solving and how is that benefiting you?** We manage a website for a low vision rehabilitation conference. Adding an accessibility widget was of utmost importance to ensure all visitors to the website can to access conference information. **Official Response from Rodrigo Asai:** > Thank you for your wonderful 5-star review! We appreciate your support and feedback. ### 39. Check your credit card statements after you cancel because they keep on charging **Rating:** 1.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** January 19, 2023 **What do you like best about UserWay?** Their service was ok, but then they kept adding services, and I had to cancel each time. I got sick of it, and I canceled everything, but they are still charging **What do you dislike about UserWay?** Their accounting system and possibly their morals are not up to par. I have never been over charged so many times by any vendor. **What problems is UserWay solving and how is that benefiting you?** Their basic system is ok, but their AI is not so great. I switched vendors. **Official Response from Rodrigo Asai:** > We are sorry to hear that you have experienced issues with our system and solutions, specifically regarding unknown charges after cancellation. We apologize for any inconvenience this may have caused and want to make things right. To investigate the matter further, we kindly request that you contact us at desk@support.userway.org with the details of the charges. Our team of experts will look into the issue and work to find a resolution as quickly as possible. Thank you for bringing this matter to our attention. We value your business and hope to provide you with a better experience in the future. ### 40. Staying compliant and feeling relieved **Rating:** 5.0/5.0 stars **Reviewed by:** Dirk A. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 01, 2022 **What do you like best about UserWay?** The way the accessibility functions look, their speed and the helpfulness of the support team whenever we had any questions on how to do things a bit more custom to meet our needs. Definitely recommend **What do you dislike about UserWay?** I wish there was an inhouse team to do the custom work and function we would like which is found on many other brand sites, but regardless, the support team at userway has been very helpful! **What problems is UserWay solving and how is that benefiting you?** UserWay helped us be compliant to ADA laws and regulations and after hearing stories of companies being targetted with violations for now being compliant, we feel relieved knowing we are with just a few simple touches to become compliant. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5-star review. ### 41. Great solution and service **Rating:** 5.0/5.0 stars **Reviewed by:** Shankar g. | User Experience Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** April 14, 2023 **What do you like best about UserWay?** Installation was super easy and we can plug this with in minutes. **What do you dislike about UserWay?** All the other features are made them additional addons and extra money. **What problems is UserWay solving and how is that benefiting you?** To avoid legal risk problems. **Official Response from Rodrigo Asai:** > Thank you for your 5-star review! We’re thrilled to hear that you enjoyed your experience with us and that our product was easy to install and integrate with your website. We appreciate your kind words and we’ll be sure to pass your feedback along to our team. ### 42. Great product with awesome support **Rating:** 4.5/5.0 stars **Reviewed by:** Shawn W. | Co-Founder, Small-Business (50 or fewer emp.) **Reviewed Date:** March 21, 2023 **What do you like best about UserWay?** I like the amount of features available to customize the widget and the speed of support to troubleshoot issues. **What do you dislike about UserWay?** There are sometimes issues when loading certain images and for first time page viewers this can impact UX. **What problems is UserWay solving and how is that benefiting you?** ADA Compliance **Official Response from Rodrigo Asai:** > Thank you for taking the time to leave a review. We are very happy to hear that you had a positive experience with our support team. If you are experiencing any issues, please do not hesitate to reach out to our support team. Once again, thank you for your review and for choosing us. ### 43. The customer service at UserWay was very quick and helpful **Rating:** 4.0/5.0 stars **Reviewed by:** Dustin S. | Creative Director, Mid-Market (51-1000 emp.) **Reviewed Date:** March 16, 2023 **What do you like best about UserWay?** The customer service was very fast and helpful. **What do you dislike about UserWay?** I have no complaints with UserWay, everything has been working well. **What problems is UserWay solving and how is that benefiting you?** Userway allows us to easily add tools to our website to help those with different abilities and challenges access our website. **Official Response from Rodrigo Asai:** > Thank you for taking the time to leave us a review. We are so pleased that you are happy with our customer support service. Your feedback is greatly appreciated and helps us to continue to improve our services. ### 44. Takes the worry away from our company **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** November 28, 2022 **What do you like best about UserWay?** Userway has developed a solution that allows us to protect our clients. As a marketing firm over 15 years and professionals in the industry, we strive to protect our clients and make sure all compliance is in place to ensure their success. Userway tools not only allow us to meet compliance but also allows our clients customers to access their site with disabilities. **What do you dislike about UserWay?** We have found no issues using their services for the past 2 years now. Which is why we recommend them to all of our clients and ensure that our clients have a user way installed on their site. **What problems is UserWay solving and how is that benefiting you?** UserWay allows those with disabilities to access websites that otherwise maybe hard to navigate. Their software benefits our company by passing compliance and usability to our customers customers. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! ### 45. Very practical and easy to use **Rating:** 3.5/5.0 stars **Reviewed by:** Rafał S. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 14, 2023 **What do you like best about UserWay?** It serves the purpose perfectly - it is easy to use and gave me all the functionalities I was looking for (I use accesibility widget). **What do you dislike about UserWay?** The offer could be more flexible in terms of prices. **What problems is UserWay solving and how is that benefiting you?** With one widget it helps with all the neccessary adjustment that make my website fully accessible for everyone. **Official Response from Rodrigo Asai:** > Thank you for taking the time to leave us a review. We appreciate your input and will pass it along to our team regarding the prices. ### 46. Easy to implement, well supported **Rating:** 4.5/5.0 stars **Reviewed by:** Brad C. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 24, 2023 **What do you like best about UserWay?** Makes it easy to meet accessibility requirements, and recommended by our web developer. Lots of options and seems to be on top of offering various methods of addressing various special needs. **What do you dislike about UserWay?** Not always straightforward how the service is implemented. If a domain is registered by multiple people then it can be confusing to sort out. At least support was quick and helpful. **What problems is UserWay solving and how is that benefiting you?** Userway helps us meet accessibility requirements without having to go into in depth custom coding to meet the changing needs of our audience. **Official Response from Rodrigo Asai:** > Thank you so much for leaving such a positive review! Your feedback means a lot to us and we really appreciate it. ### 47. Simple to use yet seems to cover all ADA Compliance issues **Rating:** 5.0/5.0 stars **Reviewed by:** Manny S. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** November 02, 2021 **What do you like best about UserWay?** Userway was easy to install and very easy to use. It seems t cover all aspects of ADA and WCG Compliance for websites. The WordPress plugin makes it a cinch to install. I am very confident that Userway will protect me and my business! **What do you dislike about UserWay?** Pricing could be better and better tutorials on their website for installation and use would be perfect. **What problems is UserWay solving and how is that benefiting you?** Userway is protecting me against ADA lawsuits and costly compliance issues. It's also getting me more clients who are disabled and appreciate that we have an ADA compliant site.. **Official Response from Mark Nguyen:** > Thank you so much for your review and your effort making websites accessible for everyone! ### 48. ! **Rating:** 5.0/5.0 stars **Reviewed by:** Francois G. | CEO, Small-Business (50 or fewer emp.) **Reviewed Date:** December 09, 2022 **What do you like best about UserWay?** We were looking for an easy to implement, customizable solution for our customers who are mostly disabled individuals. UserWay is absolutely awesome, reliable and highly recommended ! **What do you dislike about UserWay?** No downside per se. The system is constantly there and allows for peace of mind. **What problems is UserWay solving and how is that benefiting you?** UserWay gives a large set of features for disabled individuals, all in one place. Further, it helps us to pinpoint how we can make our website better for our users with deep technical insights allowing us to update our code where needed. **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a 5 star rating - it's much appreciated! ### 49. It's a totally necessary component, much better experience than others we've used... **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Apparel & Fashion | Enterprise (> 1000 emp.) **Reviewed Date:** June 05, 2023 **What do you like best about UserWay?** Better customer support than Accessibe, great product and the javascript is very clean **What do you dislike about UserWay?** Code snippet implementation, it's insistance on placing itself on the page, documentation is clunky for implementation. **What problems is UserWay solving and how is that benefiting you?** Accessibility coverage done easy **Official Response from Rodrigo Asai:** > Thank you so much for taking the time to leave us a review! We greatly appreciate your feedback and support. Your review means a lot to us. We want you to know that we are actively working to improve our documentation to provide an even better experience for our valued customers like you. ### 50. Using it for any website that needs it now **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** April 13, 2023 **What do you like best about UserWay?** Easy set-up and works without any coding. Great for smaller companies that don't have the budget to redo an entire website. **What do you dislike about UserWay?** The only downside I can mention is that it isn't really clear what costs are extra. Whitelabeling for example costs extra and it took me some time to figure that out. **What problems is UserWay solving and how is that benefiting you?** Easy set-up to be complient quickly. **Official Response from Rodrigo Asai:** > Thank you for your 5-star review! We appreciate your kind words and we’ll be sure to pass your feedback along to our team. ## UserWay Discussions - [What is UserWay used for?](https://www.g2.com/discussions/what-is-userway-used-for) - 1 comment - [View UserWay pricing details and edition comparison](https://www.g2.com/products/userway/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+16%3A24%3A18+-0500&secure%5Bsession_id%5D=3d2c2e7b-f510-44ff-a94c-81e43c37a026&secure%5Btoken%5D=8685bab9caa28bf6b906ccb9135e718d21005ef81371d7f6f1144bf60a385751&format=llm_user) ## UserWay Integrations - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) - [Squarespace](https://www.g2.com/products/squarespace/reviews) - [WebSite X5](https://www.g2.com/products/website-x5/reviews) ## UserWay Features **Monitoring** - Digital Media Monitoring - Compliance Monitoring - Social Media Monitoring **Monitoring** - Compliance Monitoring - Real-Time Monitoring - Dynamic Crawling - Task Management **Support** - Recommendations - Progress Tracking **Document Accessibility - Media & Document Accessibility** - OCR - Remediation - Accessibility **Administration** - User, Role, and Access Management - Policies and Controls - Security - Reporting **Reporting** - Prioritization - Site Comparison **Reporting** - Page Reports - Broken Link Checker **Media Accessibility - Media & Document Accessibility** - Audio Description - Transcription **Standards** - Brand Design Consistency - SEO Standards - Internationalization - Web Accessibility **Automation** - Automated Testing - Automated Scan **Functionality** - Individual Page Auditing - Quality Assurance Dashboard - Integration **Media Accessibility & Document Accessibility - Media & Document Accessibility** - Compliance **Functionality** - Automated Regression Testing - Customizable Testing Tools - Multi-User Testing - Filtering - Overlay Engine **Generative AI** - AI Text-to-Speech **Agentic AI - Digital Governance** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Decision Making **Automation & AI - Media & Document Accessibility** - Automation **Generative AI** - AI Text-to-Speech **Agentic AI - Digital Accessibility Tools** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance **Agentic AI - Digital Accessibility Platforms** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Proactive Assistance ## Top UserWay Alternatives - [accessiBe](https://www.g2.com/products/accessibe/reviews) - 4.7/5.0 (1,405 reviews) - [Silktide](https://www.g2.com/products/silktide/reviews) - 4.8/5.0 (283 reviews) - [AudioEye](https://www.g2.com/products/audioeye/reviews) - 4.7/5.0 (237 reviews)