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625 UserWay Reviews
Overall Review Sentiment for UserWay
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UserWay is intuitive and easy to use. It will point out issues it can't automatically resolve and include ways to resolve those. Remember you should always get your site as close as you can to the ADA compliance level you need. UserWay is easy to customize and the results are immediate.
I had to reach out to them regarding our GTM installation and the customer support was amazing and we have it resolved within minutes. Review collected by and hosted on G2.com.
There isn't a downside to it. It's a great backup plan for an effective ADA strategy. Review collected by and hosted on G2.com.
The technical support of userway is much supportive. We faced some issues with our Single Page Application and userway guys guys supported us well to overcome the issue. Review collected by and hosted on G2.com.
I dont think I have anything to dislike till now. Review collected by and hosted on G2.com.
Userway's Accessibility Widget allowed us to add another layer of accessibility to our engagement website, so that users of all abilities to customize their experience. It was easy to implement and only took a moment. The customer support was great. Integrating it into the website was also easy. I like that there are reporting tools but those came at an extra cost. You can also choose which icon you want to display on your website and customize the colour so that it matches your site. Review collected by and hosted on G2.com.
Because it's an overlay on a website, the settings don't reset when the cache is cleared. On public kiosks, once a person sets their preferred features, it doesn't reset. I'd prefer to have all of the analytics included in the base price instead of having to pay extra to find out if people are using the tool. Review collected by and hosted on G2.com.

I like UserWay's commitment to making websites accessible to everyone, regardless of their abilities or disabilities. Their easy-to-use tools and solutions make it simple for website owners to create a more inclusive online experience for all users. Review collected by and hosted on G2.com.
the implementation process can be a bit complex for those who are not tech-savvy. Review collected by and hosted on G2.com.

It was so easy to implement on our website, along with the policies. It gives our company the confidence we didn't have before when we were trying to correct all of the ADA violations in house. Review collected by and hosted on G2.com.
There really hasn't been anything so far that I dislike. Review collected by and hosted on G2.com.
the indication of issues and the way to fix them. as well support is really active Review collected by and hosted on G2.com.
still a little complicated at the admin point of view. but I guess it is due to my non experience.. it will be better Review collected by and hosted on G2.com.
One click setup to integrate accessible tools into website using the widget has saves time and untangle complex workflows. Give users total control over what design or interface that they want to use to help it an easier experience. Review collected by and hosted on G2.com.
I don't have any bad or negative experince with UserWay. We able to complies with ADA regulation thanks to this platform. Review collected by and hosted on G2.com.