Userlike Pros and Cons

The UI is simple yet effective, it has many useful features and it is easy to implement it in our operations. I've not had the need to contact customer support yet, however I can see that the team is made of more than 40 people, so I'm sure that replies will not take long to arrive if I ever have an issue. I've just installed it and we plan to use it daily for our customer service. Review collected by and hosted on G2.com.

So far there is nothing that needs to be pointed out here. I will update the review in case there's anything that comes up. Review collected by and hosted on G2.com.

I was totally impressed with how quickly and efficiently I was up and running. Then I noticed how many features were available to me that I will want to use at some point in the future. Review collected by and hosted on G2.com.

This is a robust software application and will take time to learn in order to get all of the benefits. Review collected by and hosted on G2.com.

Very good management of all operators and their roles and skills. You can change the configuration without having to update your application. There are tutorials that explain all the features. Review collected by and hosted on G2.com.

It is a bit confusing how to add localisations to your website widget. There are a lot of features and configurations, so it takes some time to learn how to use them properly, but the defaults seem reasonable. Review collected by and hosted on G2.com.

Il fatto che tiene in memoria le conversazioni Review collected by and hosted on G2.com.

Forse un po complicato all'inizio conoscere ed attivare tutte le possibilità Review collected by and hosted on G2.com.

It facilitates interaction with the end user and allows you to have closer proximity to the customer. Review collected by and hosted on G2.com.

Actually nothing, everything is in line with my expectations. Review collected by and hosted on G2.com.

Very good looking application and easy to use both on website and backend management. Review collected by and hosted on G2.com.

So far, there is nothing i don't like except the price Review collected by and hosted on G2.com.

user support and commercial plan ........ Review collected by and hosted on G2.com.

nothing to notice ...................... Review collected by and hosted on G2.com.

With Userlike we have found an application that is easy to set up and that offers a lot of interesting functions. The tool is easy to configure and offers a million setting options. So you can set up Userlike according to your wishes. Review collected by and hosted on G2.com.

The infinite setting options are great. However, some settings that are important for us are somewhat hidden in the settings menus. But after a few hours you know where to find something. Review collected by and hosted on G2.com.

Packed with interesting features. Will need more time to explore Review collected by and hosted on G2.com.

Short trial period. There is insufficient time to learn and apply Review collected by and hosted on G2.com.

The overall function from the Dashboard. allso like the easy platform connection. Review collected by and hosted on G2.com.

Not fair for me to comment at this stage as I have not invested enough time in the system. Review collected by and hosted on G2.com.