Userlike Pros and Cons

La possibilità di poter inseri più canali di contatto. Review collected by and hosted on G2.com.

Integrazione con whatsapp business all'interno della piattaforma. Review collected by and hosted on G2.com.

Easy whatsapp implementation, Makes customer management a breeze Review collected by and hosted on G2.com.

Bland design, Its a bit expensive but it works Review collected by and hosted on G2.com.

No bugs, easy to use and good help, and you can add call-to-action buttons on the widget easily Review collected by and hosted on G2.com.

Absolutely nothing at all it's excellent Review collected by and hosted on G2.com.

The number of integrations for live chat including messenger and whatsapp Review collected by and hosted on G2.com.

Nothing major at this point. We're only in an initial live testing Review collected by and hosted on G2.com.

The easy way of customizing things and the looks of the plugin! Review collected by and hosted on G2.com.

Missing a mobile app for operators to use. Review collected by and hosted on G2.com.

Until now, it was quite easy to use and everything is explained well. I use a chatbot for the first time and we tried a few different but userlike was the best one. Review collected by and hosted on G2.com.

I cannot say until now. The pricing is okay, could be a bit cheaper but what couldn't? So until now I am quite happy. Let's wait and try a bit and then I'll tell you again. Review collected by and hosted on G2.com.

Getting in touch with my customer personally on a Low-threshold level. If there are any problems, I will be there. Once I have a full sample I will attempt to talk with the customer directly which will be successful as I will be able to contact them in advance, after a detailed inspection of the item. Review collected by and hosted on G2.com.

To be honest, I really like it. Maybe a few more customize options would be nice. You could go a little further and do a similar build to give your client more options.

That's quite the big one. Review collected by and hosted on G2.com.

The software is packed with features including AI-enabled automatic language translation, smart notification, integration with Whatsapp, messenger (and other messaging apps), built-in analytics dashboard, filtering, and quality check measure, goal setting, ease of use, and many more. Basically, this piece of software has features for users of different levels. Review collected by and hosted on G2.com.

Userlike is an excellent product, however the price is very expensive compared to its alternatives. Moreover, the pricing gaps between packages and the feature distribution seems uneven in my honest opinion. While I think that the free plan is good enough for a website that is operated soley by an individual or two who may be taking turns, it is pretty limitting in terms of felxible use of the product when you need to interact with more than one client at a time. I don't like, but of course this is designed to push potential clients to go for the paid plans, which I already said are pretty expensive for small and solely operated small businesses. Review collected by and hosted on G2.com.

Easy set up and big range of apps to integrate Review collected by and hosted on G2.com.

I would prefer it if you could customize it more. E.g., there are 3-4 templates for the background. I want to use one that fits my website. Or an App for iOS, so I get the messages directly on my phone. Review collected by and hosted on G2.com.

it was so easy and quick to integrate it on our website Review collected by and hosted on G2.com.

as far as I work with Userlike I can't say what I don't like about it Review collected by and hosted on G2.com.