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UptimeRobot Reviews & Product Details

LC
Owner
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about UptimeRobot?

Uptime Robot makes it easy to set up simple monitors and status pages. This is awesome for people who do not have a large web dev capacity.

The monitors it supports work well, and display cleanly on the status page. Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

The support for Uptime Robot was atrocious. The support agent came across as somewhat arrogant, despite not being very knowledgeable in the topic.

I provided as much information as I could imagine is relevant and many details were skipped entirely when mentioned, even though relevant. Steps were repeated on the scale of a Microsoft support ticket.

Also, they do not support UDP monitoring in any capacity.

If you need to utilize a port monitor, don't expect to be able to implement them all successfully.

This is a huge issue for any Game Server or varied Service providers, as TCP doesn't always respond to queries. Review collected by and hosted on G2.com.

Recommendations to others considering UptimeRobot:

Do not use this service if you need UDP monitoring of any sort, or expect quality support. Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

It was helping me with my game server monitoring until it proved incapable of doing it properly.

The built-in status page was going to be a large staple of our community resources, it is very disappointing we won't be able to use it. Review collected by and hosted on G2.com.

UptimeRobot Overview

What is UptimeRobot?

The free online uptime monitoring service with an App available for iOS and Android (https://uptimerobot.com). With the Free Plan, you can monitor up to 50 URLs, check for the content of a website (using the keyword monitor), ping your server or monitor your ports in 5-minute intervals. You can create a status page to showcase your uptime. SMS or Call alerts can be bought anytime. Receive notifications via email, phone call, SMS, or integrations like Microsoft Teams, Telegram, Slack, Twitter, Zapier, Pagerduty, Splunk On-Call, Pushbullet, Webhooks, Google Chat, or Pushover. Upgrade to Pro to get more monitors, 1-minute intervals, unlimited status pages that you can customize, share announcements on your status page to which your customers can subscribe and receive them via email. With the Pro Plan, you can monitor SSL certificates or use the Heartbeat monitor to keep an eye on your cron jobs. Adjust and manage your monitoring with maintenance windows or advanced notifications, to avoid getting alerts during maintenance, or to receive notifications after a certain time of downtime.

UptimeRobot Details
Languages Supported
English
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Product Description

Website monitoring


Seller Details
Year Founded
2010
HQ Location
Sliema, Malta
Twitter
@uptimerobot
17,920 Twitter followers
LinkedIn® Page
www.linkedin.com
15 employees on LinkedIn®
Description

UptimeRobot is the most popular website monitoring service in the world. Currently we keep an eye on 4,500,000+ monitors for more than 800,000 users and companies.A reliable monitoring service is a must today. Set an HTTP/S, ping, port, keyword, or heartbeat monitor and get notifications to your email, phone, Telegram, Slack, Twitter, Zapier, and others.


Kristian K.
KK
Overview Provided by:

Recent UptimeRobot Reviews

CM
Chris M.Small-Business (50 or fewer emp.)
5.0 out of 5
"Peace of mind"
Our company serves non-profits, many with small budgets for maintaining their websites. UptimeRobot allows us to easily know when there's a problem...
Philip M.
PM
Philip M.Mid-Market (51-1000 emp.)
5.0 out of 5
"Easy to use, robust, does exactly what it promises without false alarms"
After trying out several other uptime monitoring services, I've been quite pleased with UptimeRobot. I've been using it for a couple months now and...
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"Easy to use with the great free plan."
Easy to use and with a great free plan. It can be installed on mobile phones.
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This seller hasn't added their security information yet. Let them know that you'd like them to add it.
9 people requested security information

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214 out of 215 Total Reviews for UptimeRobot

4.7 out of 5
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214 out of 215 Total Reviews for UptimeRobot
4.7 out of 5
214 out of 215 Total Reviews for UptimeRobot
4.7 out of 5

UptimeRobot Pros and Cons

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Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for UptimeRobotQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
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10 (Easy)
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Philip M.
PM
Quality Assurance Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UptimeRobot?

After trying out several other uptime monitoring services, I've been quite pleased with UptimeRobot. I've been using it for a couple months now and have been impressed with its ease of use and robustness.

The interface is very straightforward, allowing you to add new websites, specify monitoring intervals, and configure alert methods in just a few clicks. Non-technical people will be able to navigate and manage uptime monitors without issue.

Unlike some other monitoring services I tried, UptimeRobot has been very reliable. - I've rarely, if ever, experienced false positives, which is crucial to preserve our staff's time (and faith in the service)! I also appreciate UptimeRobot's flexible and customizable status page - very handy both for people within our org and our website users.

Even the free plan is quite useful - offering string matching on pages, which I found was only available for paid plans from other services. Overall, I definitely recommend UptimeRobot for website monitoring! Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

The only downsides I can think of are limited options on the free plan (such as limiting checks to 5 min intervals), but you won't find another uptime monitoring service with the depth of features and ease of use as UptimeRobot's. Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

UptimeRobot provides us with immediate alerts whenever one our web services or sites is inaccessible. Having a reliable and independent uptime monitoring service is crucial to our organization to ensure any outages are addressed immediately. Review collected by and hosted on G2.com.

NC
Webmaster
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UptimeRobot?

UptimeRobot has been a lifesaver for our charity website, ensuring it's always online for donors and visitors. The instant alerts help us fix issues before they impact our mission. Reliable, easy to use, and highly recommended! Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

I really cant think of anything that I dislike about it. Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

UptimeRobot solves the critical problem of website downtime by providing real-time monitoring and instant alerts. This ensures that businesses, charities, and individuals can quickly address issues before they impact visitors, customers, or donations. For a charity website, this means donors and supporters always have access to vital information and donation portals, ensuring uninterrupted support for your cause. Review collected by and hosted on G2.com.

Dominique S.
DS
Chief Operating Officer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UptimeRobot?

As a charity running large-scale, online, match-funding campaigns, getting immediate alerts to any issues with Salesforce and AWS availability is vitally important. Uptime Robot provides us with a service that gives us timely alerts and enough information to quickly rectify problems. The fact that it integrates with Slack is an added bonus. We have used UptimeRobot for a number of years now and found it easy to use, easy to implement and we've always had great response times from customer services. Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

We do not dislike anything about UptimeRobot Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

We run large-scale, time-sensitive, online, match-funding campaigns. Getting immediate alerts to any issues with Salesforce and AWS availability is vitally important Review collected by and hosted on G2.com.

SU
Service Desk - Incident Support Lead
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UptimeRobot?

UptimeRobot is a great tool to keep an eye on your website's or server's health. It's easy to set up and use, even for non-tech folks. It regularly checks your website or servers and sends you alerts if it goes down. This helps you quickly fix issues and avoid losing visitors and customers.

best part about it is:

Easy to Use: Simple setup and user-friendly interface.

Reliable Alerts: Timely notifications about website downtime.

Affordable: Offers a free plan with basic features.

Multiple Checks: Monitors your website from different locations. Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

None as of now, as it serves my purpose ! Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

it timley checks the health of our third party VPN servers and alerts us if anything goes wrong with them so that we can proactively approach the third party support to obtain a timely resolution. Review collected by and hosted on G2.com.

Kassim S.
KS
Software Engineer
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UptimeRobot?

I love how ridiculously easy it was to set up and start monitoring my web services within minutes! The detailed downtime and uptime dashboard really helped us to establish key KPI's of web services. Also prompt notifications mean I always know exactly when and how long any service is offline, letting me respond quickly and keep everything running smoothly. Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

I honestly dont think that there is anything I dislike about UptimeRobot. It is amazing! Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

Keeping track of service outage and be able to respond quickly Review collected by and hosted on G2.com.

JOSE DE JESUS R.
JR
IT Project Coordinator
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UptimeRobot?

We have been using our website monitoring and API for the past 4 years and have loved how easy it is to set up and being notified as soon as something is no longer correct has allowed us to fix bugs as quickly as possible. The query time set to 5 min is one of the best ways to integrate avoiding too much load on the server, so far due to the ease of use we have not required customer support yet. Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

So far, we haven't found anything worth commenting on in the technological aspect. The only thing we didn't like was when they removed functions from the status pages of free accounts. Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

For us it has helped us to resolve the time that some pages of our website can be offline. Review collected by and hosted on G2.com.

CM
Director of Operations
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UptimeRobot?

Our company serves non-profits, many with small budgets for maintaining their websites. UptimeRobot allows us to easily know when there's a problem, allowing us to proactively address issues when they arise. Getting up and running took only a few minutes. Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

I can't speak to the advanced features, but the monitoring service to report outages has been fantastic. Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

Monitoring our sites, and notifying us when there are issues, gives us peace of mind. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
AI
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UptimeRobot?

As an AWS cloud engineer I could implement the same functionality with Route53 health-checks and CloudWatch alerts/dashboards, but it would require much more effort, and what is even more important and valueable - my time. Ultimately we're people )) which means we're lazy by our nature - so we're constantly looking for achieving our goals with simple solutions! Here you are - UptimeRobot is a tool where many useful features are combined in one place. If you work in software development industry and care about availability of your website, e.g. if you want to sign an SLO/SLA agreement - I'd recommend to look at what UptimeRobot dashboard can give you. Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

Not sure why the response time is so high!? Maybe, sending checks UptimeRobot server is too far from European region... Would be great to have a spoiler or setting - hiding/giving some technical info about underlying infrastructure to understand how it works in what case Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

Apart from the technical implementaion - health-checks, email notifications, SSO, etc., it provides "ready-to-use" calculations/figures understandable for non-technical staff, hence which can be present in an agreement signed between two companies. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UptimeRobot?

Anytime our site goes down, we get an emailed alert from UptimeRobot within minutes and can work to resolve the issue quickly to make sure our audience isn't withouth our information or resources for too long. It's been super helpful to have these near real-time alerts! Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

They've recently started charging nonprofits for their service, which while a small bummer, they make up for by offering a scholarship program to help organizations like ours continue to use their service. Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

As a small public health-focused nonprofit without an in-house IT team, we rely on UptimeRobot to alert us if there's anything gone awry with our website. If our website is down, it means our audience can't reliably access our resources which is of course, not ideal. Anytime our site goes down, we get an emailed alert from UptimeRobot within minutes and can work to resolve the issue quickly. In the past, we'd only find out if our site was down if we happened to try to load the site. Now, we get near real-time notification! UptimeRobot's service has been a lifesaver. Review collected by and hosted on G2.com.

Verified User in Legal Services
AL
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about UptimeRobot?

UptimeRobot is a reliable tool for monitoring website uptime and performance. It does exactly what it promises, offering real-time alerts for downtime via email, SMS, or other notification channels. The interface is intuitive, making setup quick and easy, even for non-technical users. Alerts are prompt and accurate, so you're immediately aware of any issues affecting your site. Customer support has also been excellent; they respond quickly and provide helpful, practical guidance whenever needed. Overall, UptimeRobot is a dependable, straightforward tool for anyone needing to ensure their website remains up and running. Review collected by and hosted on G2.com.

What do you dislike about UptimeRobot?

There are no dislikes/downsides! Product has been super reliable. Review collected by and hosted on G2.com.

What problems is UptimeRobot solving and how is that benefiting you?

UptimeRobot addresses the critical issue of website downtime, which can impact user experience, sales, SEO rankings, and brand reputation. By continuously monitoring website availability, it helps prevent prolonged outages by immediately notifying users when a website goes offline, allowing for faster response times to resolve issues.

This tool is especially beneficial because it provides peace of mind: instead of manually checking site status, I can rely on UptimeRobot to alert me to any disruptions. Its regular checks and detailed metrics on uptime and response time also make it easier to assess overall website performance and make improvements when needed. Review collected by and hosted on G2.com.