--- title: Uptime.com Reviews meta_title: 'Uptime.com Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 372 reviews by the users' company size, role or industry to find out how Uptime.com works for a business like yours. aggregate_rating: rating_value: 4.6 review_count: 372 scale: '5' date_modified: '2026-07-12' parent_category: name: Monitoring url: https://www.g2.com/categories/monitoring --- # Uptime.com Reviews **Vendor:** Uptime.com **Category:** [Website Monitoring Software](https://www.g2.com/categories/website-monitoring) **Average Rating:** 4.6/5.0 **Total Reviews:** 372 ## About Uptime.com Uptime.com provides comprehensive, unified visibility into the availability and performance of critical services. Monitoring tools empower engineering, operations and SRE teams to maintain oversight of their web stack and respond to outages through customizable alerting channels. Uptime.com offers a broad set of monitoring capabilities, including web, network, and email. API and transaction checks offer synthetic monitoring to perform multi-step validations of critical flows and services. Monitor public and private resources through a unified interface that streamlines configuration and alerting. Set up and customize Status Pages with your company branding to communicate incidents and maintenance to both customers and internal teams. Provide a single-page overview that shows your overall service health at a glance. Robust and customizable SLA reporting allows stakeholders to stay informed on incidents and downtime. Scheduled Reports send a breakdown of monitoring status at your chosen frequency and timing. Simple & intuitive industry leading Enterprise-grade features delivered at a fair price, that are continuously improving. Used by small and large businesses, Uptime.com's services scale to any organizational size and structure. G2, Sourceforge and TechRadar Pro have recognized Uptime.com as one of the world’s best uptime monitors for several consecutive years, including current awards. ## Uptime.com Pros & Cons **What users like:** - Users value the **intuitive interface** of Uptime.com, facilitating easy navigation and quick configuration for effective monitoring. (85 reviews) - Users appreciate the **easy setup** of Uptime.com, allowing quick onboarding and effective monitoring without hassle. (53 reviews) - Users appreciate the **reliable and timely notifications** from Uptime.com, effectively keeping their teams informed and responsive. (45 reviews) - Users value the **real-time monitoring** capabilities of Uptime.com, which enhance system health management and reporting. (44 reviews) - Users value the **real-time monitoring capabilities** of Uptime.com, ensuring seamless connectivity and system health awareness. (43 reviews) - Reliability (39 reviews) - Alerting System (38 reviews) - Users commend the **reliable and responsive customer support** from Uptime.com, highlighting swift resolutions and valuable assistance. (36 reviews) - Performance Monitoring (36 reviews) - User Interface (34 reviews) **What users dislike:** - Users find the **complex configuration** process cumbersome, impacting the ease of setting up and managing Uptime.com. (19 reviews) - Users find Uptime.com to be **expensive** , which can hinder budget-conscious small businesses and startups from fully utilizing it. (18 reviews) - Users often face **notification issues** with Uptime.com, experiencing false alerts and limited customization for alert settings. (17 reviews) - Users struggle with **inadequate notifications** from Uptime.com, facing false alerts and limited customization for a smooth experience. (15 reviews) - Users experience a **steep learning curve** with Uptime.com’s advanced features, though helpful tutorials aid in overcoming challenges. (13 reviews) - Users find the **difficult setup** for SSL monitoring and lack of Android support frustrating and time-consuming. (12 reviews) - Pricing Issues (12 reviews) - Limitations (11 reviews) - Limited Customization (11 reviews) - Missing Features (11 reviews) ## Uptime.com Reviews ### 1. Good service, good customer support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Oil & Energy | Small-Business (50 or fewer emp.) **Reviewed Date:** September 29, 2025 **What do you like best about Uptime.com?** Easy to use UI, easy to integrate, automated phone calls very effective. Customer support was very responsive, passed my feedback onto their developers, and followed up regularly with updates. **What do you dislike about Uptime.com?** I would like an uptime/performance chart in the reports. **What problems is Uptime.com solving and how is that benefiting you?** Third-party SLA reporting, alerting on outages ### 2. Great Customer Service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospitality | Enterprise (> 1000 emp.) **Reviewed Date:** May 20, 2025 **What do you like best about Uptime.com?** The quick response to my inquiries, I was amazed how efficiently they got back to me. **What do you dislike about Uptime.com?** None, there are no complaints, the service was great and efficient. **What problems is Uptime.com solving and how is that benefiting you?** We need to make sure that our pages are up and running at all times. Uptime is helping a lot with this ### 3. Uptime monitoring for your sites **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Airlines/Aviation | Enterprise (> 1000 emp.) **Reviewed Date:** June 18, 2025 **What do you like best about Uptime.com?** Keeps you update on state of network on the outside. I get alerted whenever an ISP goes down and when it comes back up. **What do you dislike about Uptime.com?** better support and monitoring for internal resources. **What problems is Uptime.com solving and how is that benefiting you?** We have many sites and various ISPs. I need to know whenever we have a fiber cut or down circuit. ### 4. Reliable and User-Friendly Monitoring Solution **Rating:** 4.5/5.0 stars **Reviewed by:** Andrei N. | Chief Technology Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Uptime.com?** Uptime.com does exactly what you need it to—it keeps an eye on your site and tells you when something’s wrong. The alerts are fast and accurate, and I love that it integrates easily with Slack and email, so we never miss an issue. The dashboard is simple to use without unnecessary complexity, and setting up checks is straightforward. Support has been solid whenever we've needed help. If you need a no-nonsense uptime monitoring tool that you can trust, this is it. **What do you dislike about Uptime.com?** Pricing could be more flexible, especially for smaller teams that don’t need all the advanced features. **What problems is Uptime.com solving and how is that benefiting you?** Covering all monitoring needs ### 5. great tool for OOB monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** kuldeep s. | network engineer, Enterprise (> 1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Uptime.com?** ability to add and remove monitoring points and speed of alerts **What do you dislike about Uptime.com?** limitation of calls that we get during a month **What problems is Uptime.com solving and how is that benefiting you?** get an alert when my netwrok goes down ### 6. Best in class service **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.) **Reviewed Date:** May 15, 2025 **What do you like best about Uptime.com?** It is easy to use and configure. It works as advertised. It was easy for us to implement. Customer support is top-notch. We use it every day. Worth your money. **What do you dislike about Uptime.com?** Not yet found one to dislike anything about the Uptime **What problems is Uptime.com solving and how is that benefiting you?** Making sure our five brand sites are always up and do not have any checkout issues. ### 7. Easy to use dashboard, ease and clarity to update checks, great technical support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Retail | Enterprise (> 1000 emp.) **Reviewed Date:** February 01, 2023 **What do you like best about Uptime.com?** The status page and monthly SLA reports. How configurable the monitoring checks are. Constant updates to the platform based on customer feedback. **What do you dislike about Uptime.com?** The inability to set a check to minor outage based on API response for API checks and to set the status page to such status. **What problems is Uptime.com solving and how is that benefiting you?** Display an easy-to-understand system status for management and employees (internal and external), as well as get a bird's eye view of all systems. Third party vendors endpoint monitoring and alerting, so we know immediately when a vendor outage can potentially impact us. ### 8. always available. easy to set up. easy to add additional services offered by uptime.com **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Entertainment | Mid-Market (51-1000 emp.) **Reviewed Date:** July 17, 2025 **What do you like best about Uptime.com?** easy to setup. multiple users. clean interface. **What do you dislike about Uptime.com?** possible false positives based on location of polling center vs target **What problems is Uptime.com solving and how is that benefiting you?** website availability ### 9. Efficient website monitoring solution for businesses **Rating:** 4.0/5.0 stars **Reviewed by:** Victoria L. | E-commerce site administrator, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2024 **What do you like best about Uptime.com?** It is great to see how Uptime.com tracks our websites and notifies me immediately when the sites go offline. This has helped us to respond quickly, thus curtaining enormous inconveniences. Furthermore, performance analysis tools are very useful to detect minor defects that, if left unaddressed, may ultimately evolve into major concerns. Integration with Slack ensures that we are able to directly alert the members and can act without any delay. **What do you dislike about Uptime.com?** Something I don’t like about Uptime is how it sometimes sends out false alerts, stating that it’s down when everything is ok. This disrupts our workflow as we’d have to manually verify if the issue is real. The tailoring for alerts could be more flexible as well, particularly when seeking to refine and refine what alerts we want. Slack integration is nice but integrating with other platforms isn’t quite as easy or intuitive. **What problems is Uptime.com solving and how is that benefiting you?** Uptime prevents us from having such unexpected website downtime issue by sending us real time notifications when something goes wrong. This has made our online community quicker to respond and kept our site running smoothly, which is essential for maintaining customer base. It provides detailed performance insights so we can see slowdowns or problems before they reach critical. In general, it actually helps us monitor our site a bit better and keep uptime up as a whole, making everything more efficient. ### 10. Great monitoring solution for staying ahead of system issues **Rating:** 3.5/5.0 stars **Reviewed by:** Agnes M. | E-commerce site administrator, Printing, Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2024 **What do you like best about Uptime.com?** The best part of Uptime.com I think is extensive features it offers as it has great reporting and monitoring facilities. It feeds me realtime data quite often and helps me to stay abreast of our system’s health. The specific reports are very helpful in enhancing the functionality of our site. I can say integrating with Uptime.com was easy and now it is an integral part of my work to ensure systems are up and running without any problems. **What do you dislike about Uptime.com?** What I did not like in Uptime.com is that some of your features take time before you can understand their operations. It took a little while to understand all the detailed reporting options available with the basic templates of the tools. This has somewhat reduced our performance regarding the exploitation of all options the software offers, which slightly inhibits performance metrics tracking. Ideally, tutorials or some onboarding material are more available to make the process a little quicker. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com has been important in avoiding unscheduled outage for our systems. This has proved useful in the sense that outages can now be attended to as soon as possible thus greatly improving our online service management. It makes sure that customers never face problems and our business is always online and fully functional without any glitches experienced. In the longer term, it’s made it easier to work on other tasks since there’s no need to constantly check for downtime. ### 11. Reliability That Inspires Confidence **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Education Management | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Uptime.com?** Reliability. Our team gets alerted instantly when there's issues, so we can address before customers and partners notice anything. It covers everything we need from a monitoring perspective, including regular reporting to exec team of our uptime and SLAs. **What do you dislike about Uptime.com?** Nothing, really. Maybe a bit expensive. Could use a start-up option. **What problems is Uptime.com solving and how is that benefiting you?** Detects outages in real time and notifies us before they impact our users. Delivers fast alerts via multiple channels (SMS, email, Slack, etc.), enabling us to react quickly ### 12. Uptime is great for monitoring your application availability **Rating:** 4.5/5.0 stars **Reviewed by:** tal b. | Devops, Small-Business (50 or fewer emp.) **Reviewed Date:** March 20, 2025 **What do you like best about Uptime.com?** The UI is convenient and comfortable, also the green theme is relaxing :) **What do you dislike about Uptime.com?** Sometimes we get false positives. but most of the time its great **What problems is Uptime.com solving and how is that benefiting you?** monitoring uptime availiablilkty ### 13. A simple probe for a simple need **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** April 29, 2025 **What do you like best about Uptime.com?** The basic features are correct and allow for quickly setting up a probe with the associated alerts. One can easily benefit from a monitoring and tracking infrastructure. **What do you dislike about Uptime.com?** The interface is sometimes confusing and should be simplified. Once you get the hang of it, you can do most of the basic things you expect with this kind of tool. **What problems is Uptime.com solving and how is that benefiting you?** Monitoring and alerting by an external tool, monitoring of SLAs, and provision of a status tracking page. ### 14. A reliable and user-friendly solution for monitoring API availability and performance efficiently **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** March 04, 2025 **What do you like best about Uptime.com?** Overall, Uptime.com proves to be a reliable and user-friendly solution for monitoring API availability and performance efficiently. **What do you dislike about Uptime.com?** Not easy way to setup notifications on smartphone. The Android application was removed from the Play Store for a few days. It's strange, considering that it is a very valid and excellent service. **What problems is Uptime.com solving and how is that benefiting you?** Uptime allows you to be notified when an API on your server is not working properly. ### 15. Easy Monitoring and Alerts **Rating:** 5.0/5.0 stars **Reviewed by:** Brandon G. | Systems Analyst, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2025 **What do you like best about Uptime.com?** Alerts were customizable, went to cell phone and email. Very quick and accurate **What do you dislike about Uptime.com?** No applicable downsides worth mentioning for me **What problems is Uptime.com solving and how is that benefiting you?** Website was going down and we needed to know when ### 16. Monitoring website uptime is now super simple **Rating:** 4.0/5.0 stars **Reviewed by:** Hannah M. | Senior E-commerce manager, Automotive, Small-Business (50 or fewer emp.) **Reviewed Date:** July 31, 2024 **What do you like best about Uptime.com?** For me, Uptime has one brilliant feature – the ability to monitor resources in real time and display alerts. This capability is very essential to ensure that any challenges with the website are detected early enough to avoid or reduce their impact. The integration of this platform with our communication tools which are Slack and PagerDuty helps our team to be on top of the incidents. Further, the analytics and reporting tools give long term performance trends that help the management to make better decisions. **What do you dislike about Uptime.com?** Amongst the negatives of Uptime, it is slightly hard to set up under startup but it is due to the complexity of monitoring tools. It was somewhat confusing as to the settings to adjust the application to be able to give heads up and convert into the reports we wanted. Also, the pricing can be a little on the high side especially for the small business firms and hence can be a bit restrictive. These aspects have sometimes cause a drag in our implementation process and complicating the decision making when it comes to setting our budgets. **What problems is Uptime.com solving and how is that benefiting you?** Uptime has effectively provided the check for the unforeseen website downtime and performance glitches through the monitoring and alert system for real time information. This has been very useful to us as we have been able to address such problems quickly and without a lot of time being lost thus keeping our customers satisfied and trusting our business. The software helps me identify patterns of issues that are likely to reoccur so that the faultiness of the website is minimised and the user experience is enhanced. ### 17. Best monitoring solution for uptime and performance **Rating:** 3.5/5.0 stars **Reviewed by:** Adel E. | Security Operations Manager, Computer Software, Small-Business (50 or fewer emp.) **Reviewed Date:** July 19, 2024 **What do you like best about Uptime.com?** Uptime.com is easy to use and comes equipped with a powerful set of functions that I enjoy. The real time monitoring is great as it notifies me immediately when our site is down. Slack integration means that I receive notifications in the team’s channel, so we always stay informed. Customer support is excellent and is always there to help when needed. This software has also helped to bring down time taken to address some problems to ensure that our site is back to normal. **What do you dislike about Uptime.com?** A disadvantage of Uptime.com is that it generates occasional false alarms and this causes stress. Such notifications have interfered with my work schedule and have made me lose focus by having to check phantom issues that do not exist. Also, some functionalities are missing when using the mobile app in comparison with the desktop version, thus I am less efficient when away from my workplace. Somewhat, these issues detract from the reliability and ease of use of the applications, our work efficiency. **What problems is Uptime.com solving and how is that benefiting you?** Uptime addresses the main problem of website unavailability by giving genuine availability reports in real time. This has been very helpful to us as the team can easily detect if there is an issue which needs to be worked on before it becomes a very big issue. They often are available and provide status reports that are useful for reviewing performance trends and thereby enhance the reliability of the site. In general, it has increased the efficiency of our team and provided a better experience for the users resulting in more efficient daily functioning. ### 18. Great product **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Uptime.com?** Uptime is helping us being always prepared to server us customers in the best way. **What do you dislike about Uptime.com?** Constant emailing can be exhausting, but overall it is good. **What problems is Uptime.com solving and how is that benefiting you?** Being always up, of course! ### 19. Simplify your performance tracking for better reliability! **Rating:** 4.0/5.0 stars **Reviewed by:** Alexandra B. | Customer Relationship Manager, Financial Services, Small-Business (50 or fewer emp.) **Reviewed Date:** July 10, 2024 **What do you like best about Uptime.com?** I’d say that the primary strength of Uptime is the fact that it’s very easy to use. This is because monitoring and alerting are very easy to configure, than invoking the entire process. We integrated it with Slack so that we receive all notifications straight in our communication app, which is very convenient. From check list to check type to detailed reports, it is hard for issues to come and bite us when there are so many features available. This has enhanced our operations through better integration and easy use of the interrelated parts. **What do you dislike about Uptime.com?** A weakness of Uptime is the false alarms that it provides, regarding downtime. Such fake alerts may cause us to get stressed and waste time in checking what in reality is not an issue at all. Further, despite the availability of so many features, it becomes quite challenging to handle all of them and optimize their function to the maximum. This has to some extent created ambiguity and hitches in the effort to understand things, which affects productivity at one point or another. **What problems is Uptime.com solving and how is that benefiting you?** Uptime is useful to monitor the availability of our website to the public. It gives us immediate information about shutdown or low speeds which helps to minimize the effect. It has significantly over improved our reliability and satisfaction from customers. Detailed reports are very helpful to identify and correct our various shortcomings and to improve our services delivery. What I benefited from it, is that I can dedicate less time to the emergency situations and more time to the improvements, which is a great benefit for the every day work within my team. ### 20. Uptime experience at legit **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** March 17, 2025 **What do you like best about Uptime.com?** it's very intuitive and easy to use, shows very clearly the uptime and easy to integrate with notification tools easy to implement. **What do you dislike about Uptime.com?** it was a bit difficult to understand things at first but the learning curve is not high **What problems is Uptime.com solving and how is that benefiting you?** we needed to alert when our website is down and it helped us doing this pretty well ### 21. Reply from the support is easy to Understand and quick **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** April 30, 2025 **What do you like best about Uptime.com?** Uptime Report email for monitors and the dashboard to view the previous failures **What do you dislike about Uptime.com?** advanced monitor configurations were difficult, and customization is less **What problems is Uptime.com solving and how is that benefiting you?** Application Health Monitoring ### 22. Good solution for monitoring **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Non-Profit Organization Management | Enterprise (> 1000 emp.) **Reviewed Date:** March 11, 2025 **What do you like best about Uptime.com?** Ease of use and flexibility in monitoring. **What do you dislike about Uptime.com?** You can't pull in Uptime service IP addresses via a webpage or API. You need to login to see IP ranges and then add to your firewalls or whitelist. **What problems is Uptime.com solving and how is that benefiting you?** Alerting for website outages. Alerting for WAF functionality. ### 23. website online monitor application **Rating:** 4.5/5.0 stars **Reviewed by:** Gürcan A. | BROADCAST IT SPECIALIST, Broadcast Media, Mid-Market (51-1000 emp.) **Reviewed Date:** September 16, 2023 **What do you like best about Uptime.com?** Monitoring and notification processes for our website, independent of our own systems, are useful to us. It prevents our losses by reporting the problems that occur live. **What do you dislike about Uptime.com?** More free site support can be provided. Packages can be offered at lower prices to countries like us that do not use $ pricing policy. **What problems is Uptime.com solving and how is that benefiting you?** Our system needs to be operational 24/7. While we were looking for a tool that would instantly notify us of any problems that may occur 24/7, we started trying uptime, and it meets our wishes. ### 24. I love the peace of mnd I have wit this software **Rating:** 5.0/5.0 stars **Reviewed by:** jim L. | Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2024 **What do you like best about Uptime.com?** I just love hte results of having my site working all the itime, and know that even as i sleep its is being monitored **What do you dislike about Uptime.com?** I really like all of it> No complains yer **What problems is Uptime.com solving and how is that benefiting you?** Well it watches and lets me know when the site id down, I neve have tooever guess I just trust it ### 25. Simple and Reliable Monitoring Solution **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Uptime.com?** One-stop dashboard for website/application systems monitoring and alerting. User-experience is smooth and, despite a lot of information is condensed, valuable insights can be derived in a very straight-forward manner. **What do you dislike about Uptime.com?** Although I have not experienced it myself, I have heard that sometimes alerts can be sent/arrive with some delay. In addition, it seems pricing plans could be more competitive, but this is not really my concern or area of expertise. **What problems is Uptime.com solving and how is that benefiting you?** It is our one-stop dashboard providing us with monitoring and alerting tools that allow us to mantain our essential services running and to meet with our Service Level Aggrement requirements. ### 26. Great company to work with! **Rating:** 4.0/5.0 stars **Reviewed by:** Scott R. | Mid-Market (51-1000 emp.) **Reviewed Date:** February 15, 2023 **What do you like best about Uptime.com?** I love how easy it is to configure things. Their support team is friendly and responsive and helped me resolve technical issues quickly. They have many ways to get alerts if something is down, and there is no delay in alerting once a check has failed. We also love the built-in reporting they have available. It's clean, and we don't have to modify it in any way before sending it to clients. **What do you dislike about Uptime.com?** My only complaint would be with the maintenance windows for checks. I would love an option to enable maintenance for a set duration. For example, enabling a maintenance window for the next 4 hours. You can configure a one-off maintenance window, but you still have to specify the start and end times. **What problems is Uptime.com solving and how is that benefiting you?** Uptime.com is helping us monitor our entire website and several critical processes. It helped us achieve increased business performance by alerting us of issues quickly so we can fix them before their impact is noticed by our clients. ### 27. This product knows what it wants to be and who it's for **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** March 04, 2023 **What do you like best about Uptime.com?** Almost the only product (apart from Uptrends, but its UI is not very good) that has flexible SLA settings per day and hour -- this was crucial to us since we were looking for something that would help us with reporting for a big client, rather than internal monitoring **What do you dislike about Uptime.com?** Gets expensive pretty quickly -- the functionality like the action Recorder and everything else is very useful, but I'd rather get at least 3 status pages on the first paid tier. Also, we can't really use the more advanced checks (Transactions?) because the responses might have sensitive data, and it doesn't seem that the tool has security certifications **What problems is Uptime.com solving and how is that benefiting you?** Keeping within custom SLAs for various service elements provided to a specific customer, and spending as little time as possible setting up the public uptime page ### 28. It was very prompt and efficient **Rating:** 5.0/5.0 stars **Reviewed by:** Manjari P. | Small-Business (50 or fewer emp.) **Reviewed Date:** September 06, 2023 **What do you like best about Uptime.com?** Uptime's dashboard and customization is superb **What do you dislike about Uptime.com?** In uptime, more feature can be added and more customization can be given to user. **What problems is Uptime.com solving and how is that benefiting you?** Its helping us to keep a track of our business uptime ### 29. Critical SaaS Monitoring Tools **Rating:** 5.0/5.0 stars **Reviewed by:** Laird R. | Mid-Market (51-1000 emp.) **Reviewed Date:** June 09, 2023 **What do you like best about Uptime.com?** Uptime.com's global reach and flexibility ensure the ability to properly monitor our SaaS infrastructure with an external lens. The amount of configuration allowed by the platform is exemplary. **What do you dislike about Uptime.com?** The ability to configure the way response time on a transactional synthetic test is disseminated would be helpful. These tests are often multi-step processes that might take many seconds to complete. This artificially inflates the response time instead of providing the average response time for each of the requests made in the test. **What problems is Uptime.com solving and how is that benefiting you?** Allows us to monitor our SaaS infrastructure's multiple endpoints globally. The configuration allows us to build complex system checks while delivering a Trust Center status page to our clients. **Official Response from Anna White:** > Thank you Laird for taking out the time to share your positive experience. For any concerns related to transactional synthetic test, please reach out to our Support team at the link below: https://support.uptime.com/hc/en-us/requests/new ### 30. Reliable Website Monitoring with Uptime.com **Rating:** 5.0/5.0 stars **Reviewed by:** Dhananjay R. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 10, 2023 **What do you like best about Uptime.com?** Uptime.com's best features are its reliability, user-friendly interface, and 24/7 monitoring and alert system. These features ensure that website owners can monitor their website's performance effectively, identify and address any issues promptly, and receive alerts in real time, reducing downtime and maintaining uptime. **What do you dislike about Uptime.com?** There are no significant disadvantages or drawbacks associated with Uptime.com's services. Some users may find the pricing plans relatively high, but the platform offers a range of plans to suit different budgets and needs, ensuring that users can choose the most suitable plan for their business. Overall, Uptime.com is a reliable and efficient website monitoring platform with many benefits and features. **What problems is Uptime.com solving and how is that benefiting you?** One of the primary problems Uptime.com solves is the issue of website downtime. Downtime is costly for our businesses, leading to lost revenue, reduced customer trust, and damage to brand reputation. Uptime.com's monitoring and alert system detects downtime and other website issues, allowing website owners to take corrective action promptly, reducing downtime, and minimizing its impact. ### 31. Uptime can give a better experience **Rating:** 3.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Enterprise (> 1000 emp.) **Reviewed Date:** July 11, 2023 **What do you like best about Uptime.com?** The reliability of this uptime monitoring service is unparalleled. The ease of use is another standout feature of this uptime service. Additionally, I appreciate the option to receive notifications via various channels. Awesome customer support! **What do you dislike about Uptime.com?** Going beyond simple downtime notifications, uptime monitoring services could incorporate advanced analysis tools to identify the root causes of downtime. This could include detailed error reports, server health checks, or even automated troubleshooting suggestions to assist users in resolving issues quickly. **What problems is Uptime.com solving and how is that benefiting you?** It is helping us monitor the availability of our product by constantly monitoring it. Because of Uptime and its alerting mechanism, we were/are able to identify and solve the issues related to service availability in less time. **Official Response from Anna White:** > Hello, Thank you for taking out the time to share your positive feedback about Uptime.com and also mentioning the possible areas of improvement. We're always aiming to deliver exceptional experience and we're sorry to hear that your experience did not completely match your expectations. Your feedback helps us do better and we would appreciate if you could reach out to our Support Team for further suggestions and comments. Hopefully, we can resolve some of your concerns. ### 32. Excellent Monitoring Solution **Rating:** 4.0/5.0 stars **Reviewed by:** Jeff B. | Sr. Systems Administrator, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2023 **What do you like best about Uptime.com?** The wealth of options Uptime has to offer has made it easy for our company to monitor all of our internal and external IT resources. We monitor websites, servers, network infrastructure and many other resources. I can highly recommend their service. **What do you dislike about Uptime.com?** I can't think of much that I dislike about Uptime. One thing that is a dislike is the pricing of the service. But that is what it is. There are many positives that out weigh the pricing though. **What problems is Uptime.com solving and how is that benefiting you?** We use uptime to monitor our web farm of SAAS solutions for the Credit Union industry. It has brought our uptime from the low 90 percentile to well over 99%. Highly recommended. ### 33. Good service **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2022 **What do you like best about Uptime.com?** Public Statuspages, Transaction tests, api checks **What do you dislike about Uptime.com?** Things that can't be done per api. Rate limit low **What problems is Uptime.com solving and how is that benefiting you?** external monitoring of distributed system ### 34. Very Smooth and Extremely Easy to use! **Rating:** 4.5/5.0 stars **Reviewed by:** Simran N. | Marketing Executive, Mid-Market (51-1000 emp.) **Reviewed Date:** December 21, 2022 **What do you like best about Uptime.com?** I work in Operations and i have no Software/Coding Experience. Even then, Uptime is extremely easy to use, navigate and schedule reports on. Highly Recommend. **What do you dislike about Uptime.com?** Would appreciate more overall tooltips for Noobs and Non Software Personnel like me, but not really an issue. **What problems is Uptime.com solving and how is that benefiting you?** Some customers made me aware about how the Website wasn't working and a certain feature required to login was defunct for an hour. I wanted to monitor software errors before my customers or managers could point that out, so as to give our customers the best User Experience possible. Thats when i came across Uptime. Fabulous Experience. ### 35. Very nice and quick support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer & Network Security | Mid-Market (51-1000 emp.) **Reviewed Date:** September 18, 2023 **What do you like best about Uptime.com?** Support is definitely super, customizations are also nice, I like different check types and internal status page **What do you dislike about Uptime.com?** Membership model is bad, you can only invite to your "org" new users. Existing users cannot be invited which is cumbersome. **What problems is Uptime.com solving and how is that benefiting you?** Provides a pages for customers with also SLA's and internal page for the teams. ### 36. Easy monitoring **Rating:** 4.0/5.0 stars **Reviewed by:** Nicolas K. | Product, Mid-Market (51-1000 emp.) **Reviewed Date:** November 03, 2022 **What do you like best about Uptime.com?** We are able to start monitoring in minutes, no only for basic web site availability but also checking basic scenario and api calls. The capacity to send alerts to different channels out of the box is much appreciated as well **What do you dislike about Uptime.com?** I am not using the transaction recorder, although a good idea, I found it difficult to use The fact that we can not trigger a test via Api is also a pb, I would have love to integrate it to my CI/CD **What problems is Uptime.com solving and how is that benefiting you?** I have an external visibilty to my app behavior, and when failing I have a reason, which is much more useful and actionable than the typical "it does not work" users give us ### 37. External monitoring of company public sites and services **Rating:** 5.0/5.0 stars **Reviewed by:** Alessio M. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 31, 2023 **What do you like best about Uptime.com?** It provides just the features we needed, without extra frills. **What do you dislike about Uptime.com?** Maybe the user interface is a bit "old style". **What problems is Uptime.com solving and how is that benefiting you?** Checking that our public services are always available and their performance is as expected. It also helps in root cause analysis. ### 38. One of the best uptime services **Rating:** 5.0/5.0 stars **Reviewed by:** Rafael B. | Senior Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** April 19, 2023 **What do you like best about Uptime.com?** Intefaces are very easy to use! The service is very realiable, and at least it alert me in a very fast way when my service is actually offline. **What do you dislike about Uptime.com?** I wish they could provide a cheaper plan, in my case I only have one service and I require one monitor only. **What problems is Uptime.com solving and how is that benefiting you?** I want to get alerted as soon as possible when my service is offline. ### 39. Uptime is easy to use and powerful **Rating:** 2.5/5.0 stars **Reviewed by:** Simon X. | Mid-Market (51-1000 emp.) **Reviewed Date:** March 22, 2023 **What do you like best about Uptime.com?** Monitoring checks with defined steps. Multiple check locations are very helpful for a global company **What do you dislike about Uptime.com?** No yet so far. As long as I am using it now, it fits. **What problems is Uptime.com solving and how is that benefiting you?** Uptime help us monitor the application ### 40. Best tool to analyse and monitor you website **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Program Development | Small-Business (50 or fewer emp.) **Reviewed Date:** April 24, 2023 **What do you like best about Uptime.com?** Uptime has it's own algorithms which provides you the all your website data like, website monitoring, alert, all the status pages weaknesses, real user monitoring which are very useful to do the SEO for your website **What do you dislike about Uptime.com?** I would say the pricing seem to be high but that's okay for the services they provide **What problems is Uptime.com solving and how is that benefiting you?** Uptime gives us the best website user monitoring report, alert, status pages, various integrations to make your website fast and scalable and also helps a lot in SEO too ### 41. Very helpful tool for website monitoring **Rating:** 5.0/5.0 stars **Reviewed by:** Sandeep S. | Programmer Analyst Trainee, Small-Business (50 or fewer emp.) **Reviewed Date:** April 14, 2023 **What do you like best about Uptime.com?** Uptime helps website monitoring, checking downtime, optimising website speed etc. It shows real time data which is very great. **What do you dislike about Uptime.com?** Sometime it became too slow which irritates otherwise it is the best tool for monitoring. **What problems is Uptime.com solving and how is that benefiting you?** It helps me to monitor my website so that i improves its performance and efficiency. ### 42. Not bad for RUM and good tech support **Rating:** 3.5/5.0 stars **Reviewed by:** William M. | Frontend Architect, Mid-Market (51-1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Uptime.com?** Good tech support, very fast response to queries **What do you dislike about Uptime.com?** Nothing terrible. Somewhat basic UI and navigation **What problems is Uptime.com solving and how is that benefiting you?** Pretty good for synthetic monitoring. The RUM (real user monitoring) is a fairly basic product but still useful ### 43. Wonderful all-in-one uptime monitoring solution **Rating:** 3.5/5.0 stars **Reviewed by:** Kunal D. | Consultant, Small-Business (50 or fewer emp.) **Reviewed Date:** September 02, 2022 **What do you like best about Uptime.com?** Things that I like about Uptime are: It allows for monitoring website downtime, page speed, and domain health - an all-in-one solution. Simple and easy-to-navigate dashboard. It also provides response times for your website. Allows monitoring web properties, email and network. **What do you dislike about Uptime.com?** Things that I like least about Uptime are: Good things do come for a price. A free trial for a more extended period would be great. You need a paid account to use all features. **What problems is Uptime.com solving and how is that benefiting you?** It makes my life easy as the monitoring part is taken care of by Uptime and alerts whenever there is downtime. Overall a great product. Sends me alerts whenever my server goes down. ### 44. All around a very useful tool for monitoring web-api health. Very configurable. **Rating:** 4.5/5.0 stars **Reviewed by:** Conor . | Software Engineer, Small-Business (50 or fewer emp.) **Reviewed Date:** October 05, 2022 **What do you like best about Uptime.com?** The rapid response time from alerts is extremely advantageous for monitoring the health of a wide range of deployments. The way API checks can be configured is a blessing. **What do you dislike about Uptime.com?** One slight thing that bothered me is the way that check groups appear in the list of all checks. This is somewhat distracting, and I would prefer this was hidden/hidable. **What problems is Uptime.com solving and how is that benefiting you?** The problem of not being able to have visibility of deployment health. This greatly impacts responsiveness to any issues there might be for any of our customers. ### 45. Useful, reliable system **Rating:** 4.5/5.0 stars **Reviewed by:** Karl M. | service desk analyst, Enterprise (> 1000 emp.) **Reviewed Date:** January 12, 2023 **What do you like best about Uptime.com?** the visuals, the clean cutness of the data, the spacing, the uptime colour scheme, the feedback section for past incidents **What do you dislike about Uptime.com?** There are no cons, all i need to is there in order to relay **What problems is Uptime.com solving and how is that benefiting you?** Its assisting with quick comms, an seeing if the branch has seperate issues due to uptime showing its operational ### 46. Production monitoring made easy **Rating:** 4.5/5.0 stars **Reviewed by:** Vasile P. | SDET, Mid-Market (51-1000 emp.) **Reviewed Date:** November 28, 2022 **What do you like best about Uptime.com?** Easy to use UI, great flexibility (covering pretty much all types of requests), we're using it for monitoring our production site, web app, public APIs, GraphQL APIs **What do you dislike about Uptime.com?** Multiple windows support for synthetic tests is missing **What problems is Uptime.com solving and how is that benefiting you?** Production monitoring, critical for business ### 47. Simple, easy to use monitoring that is reliable and just works! **Rating:** 5.0/5.0 stars **Reviewed by:** Matthew S. | Senior Director of DevOps, Small-Business (50 or fewer emp.) **Reviewed Date:** April 12, 2022 **What do you like best about Uptime.com?** It has lots of different checks available and is super easy to integrate into our other alerting and monitoring solutions. Compared to some of the other products we use it has more features and is priced better. As a software developer, I liked the API documentation and it was easy to consume. Being an email service provider, having reliable SMTP testing was also important. The transactional web testing makes sure that our login process goes uninterrupted. I also really like their status page. We were able to move off of our legacy system and integrate real-time status reporting for our customers. Our product team is looking into integrating our status reporting directly into our main portal using their APIs. **What do you dislike about Uptime.com?** The only thing I don't like is that you are limited on the number of users you can have until you go on a premium plan. Other than that I don't think there is anything else I don't like about it. **Recommendations to others considering Uptime.com:** We were very happy after we switched from pingdom.com. They had more features, better pricing, and were more reliable. **What problems is Uptime.com solving and how is that benefiting you?** uptime.com allows us to monitor our systems externally so we can detect failures quickly and meet our customer's SLAs. It also integrates with our on-call paging system so that we can respond to failures quickly. We wanted a system that was reliable and wasn't going to wake up our engineers in the middle of the night with false alarms. Being an international software provider, having reliable testing from multiple regions was a must. Also making sure our SSL certificates are up to date is a great added bonus. Previous services we used were flaky at times and would often page people in the middle of the night. With uptime.com, having fine-grained control over the regions we test from and the failure conditions has allowed us to reduce false positives to 0. ### 48. Affordable and reliable, whether you are big or small. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.) **Reviewed Date:** June 21, 2022 **What do you like best about Uptime.com?** I like that there is a plan/tier for all sizes of company, including very small companies like ours. This is invaluable, as many companies geared towards B2B have moved towards starting packages that are just too big (and expensive) for smaller companies. **What do you dislike about Uptime.com?** I have to say that I have yet to find a definitive and objective downside to using uptime.com for our monitoring. They offer so many options and features, it's hard to find a weakness or shortcoming! **What problems is Uptime.com solving and how is that benefiting you?** We are a small company that can't afford to have dedicated personnel actively monitoring all of our systems and sites. The versatility of uptime.com has allowed us to offload this task to an intelligent and ever-evolving service that alerts us in a number of ways so we can immediately jump into action when something does go down. The public status page feature also allows us to be transparent to our users about service uptime and availability. ### 49. User friendly, easy to setup complex checks, prompt support **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.) **Reviewed Date:** December 30, 2022 **What do you like best about Uptime.com?** Monitoring is so easy and user-friendly with uptime. You can set up multiple checks using different scenarios and validators. **What do you dislike about Uptime.com?** Need to have more logging so that it's easy to troubleshoot the check which is not working **What problems is Uptime.com solving and how is that benefiting you?** Monitoring and identifying issues before it becomes a critical issue ### 50. uptime allows the anxiousness of your site potentially going down, not be as big of a worry **Rating:** 5.0/5.0 stars **Reviewed by:** Jack H. | Director of Growth Marketing & Demand Generation, Mid-Market (51-1000 emp.) **Reviewed Date:** June 13, 2022 **What do you like best about Uptime.com?** I like that it gives you instant updates and that you can set the timing expectations for how often you would like the uptime program to check and make sure your websites that are being tracked are still up. **What do you dislike about Uptime.com?** I wish there were more options for notification settings, overall the platform is great and this is more of a want than a need, because their notification systems are pretty good already. **What problems is Uptime.com solving and how is that benefiting you?** The ability to have live 24/7 monitoring of the uptime of our website. With customers being able to purchase on our website we need to have the sign up and purchase active at all times. ## Uptime.com Discussions - [What is Uptime.com used for?](https://www.g2.com/discussions/what-is-uptime-com-used-for) - [Is it planed to upload files via transaction check?](https://www.g2.com/discussions/37875-is-it-planed-to-upload-files-via-transaction-check) - 1 upvote - [Can i use this to monitor unresponsive websites after a set time?](https://www.g2.com/discussions/37810-can-i-use-this-to-monitor-unresponsive-websites-after-a-set-time) - 1 upvote - [Do the monitoring plans come with unlimited tests on each check?](https://www.g2.com/discussions/frequency-of-checks) - 1 upvote - [View Uptime.com pricing details and edition comparison](https://www.g2.com/products/uptime-com/reviews?page=5§ion=pricing&secure%5Bexpires_at%5D=2026-07-12+22%3A13%3A46+-0500&secure%5Bsession_id%5D=8e7f3db9-2ffa-4b70-8ad8-de05315da97a&secure%5Btoken%5D=d51b65e94dad0f331934bf3dfc184ab5106046a5c768766dfa4992240c246c89&format=llm_user) ## Uptime.com Integrations - [Cachet](https://www.g2.com/products/cachet/reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - [Geckoboard](https://www.g2.com/products/geckoboard/reviews) - [Grafana Labs](https://www.g2.com/products/grafana-labs/reviews) - [ilert](https://www.g2.com/products/ilert/reviews) - [Jira](https://www.g2.com/products/jira/reviews) - [Klipfolio](https://www.g2.com/products/klipfolio/reviews) - [Logz.io](https://www.g2.com/products/logz-io/reviews) - [Microsoft 365](https://www.g2.com/products/microsoft365/reviews) - [Microsoft Entra ID](https://www.g2.com/products/microsoft-entra-id/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [Okta](https://www.g2.com/products/okta/reviews) - [Opsgenie](https://www.g2.com/products/opsgenie/reviews) - [PagerDuty](https://www.g2.com/products/pagerduty/reviews) - [Prometheus](https://www.g2.com/products/prometheus/reviews) - [Pushbullet](https://www.g2.com/products/pushbullet/reviews) - [Pushover](https://www.g2.com/products/pushover/reviews) - [Slack](https://www.g2.com/products/slack/reviews) - [Splunk](https://www.g2.com/products/splunk-2025-01-30/reviews) - [Status.io](https://www.g2.com/products/status-io/reviews) - [Teams Manager for Microsoft Teams](https://www.g2.com/products/teams-manager-for-microsoft-teams/reviews) - [Telegram Bot](https://www.g2.com/products/telegram-bot/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Uptime.com Features **Functionality** - Baseline - Alerting - Multi-Site Monitoring - Reporting - Multi-Channel Alerting - Location Insights **Generative AI** - AI Text Generation **Agentic AI - IT Alerting** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Website Monitoring** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Uptime.com Alternatives - [UptimeRobot](https://www.g2.com/products/uptimerobot/reviews) - 4.7/5.0 (292 reviews) - [Site24x7](https://www.g2.com/products/site24x7/reviews) - 4.6/5.0 (431 reviews) - [Datadog](https://www.g2.com/products/datadog/reviews) - 4.4/5.0 (713 reviews)