UpMenu Reviews & Product Details

UpMenu is a restaurant-first, all-in-one platform that helps restaurants sell, manage, and grow from one place. UpMenu gives restaurants everything they need to work efficiently, boost sales, manage teams, and create a better guest experience — without commissions and with a simple setup. Designed specifically for restaurants and restaurant chains, UpMenu gives you full control over operations, online sales, and customer relationships. UpMenu replaces multiple software tools with one simple system to run your entire restaurant — from orders and payments to delivery, marketing, and loyalty. - What makes UpMenu different - No commission fees – simple, transparent flat-fee pricing Free trial – test the product before committing Quick and easy setup – set it up yourself or use our free setup service Easy to use – beautiful, modern UX designed for restaurants Cloud-based – always up to date, continuously developed Trusted by restaurants – developed together with restaurateurs since 2012 Built for single restaurants and restaurant chains. - Key Features - POS - A cloud-based restaurant POS built specifically for restaurants to manage orders, payments, staff, and reports — across single locations or restaurant chains. ONLINE ORDERING - Your own digital storefront to sell directly from your website, reduce marketplace dependence, and avoid commission fees. BRANDED MOBILE APP - We build an Android and iOS mobile app specifically for your restaurant — fully customized to your brand and designed to increase guest loyalty. WEBSITE - Launch a restaurant website in minutes using ready-made templates optimized for mobile, SEO, and online ordering, with an easy drag-and-drop editor. DELIVERY MANAGEMENT - Manage your own drivers with a Driver App, live delivery tracking, and real-time order management from one dashboard. ON-DEMAND DELIVERY DISPATCH - Dispatch deliveries to external delivery partners — without hiring additional drivers — directly from UpMenu. KDS (KITCHEN DISPLAY SYSTEM) - Streamline communication between front of house and the kitchen, speed up service, and reduce errors with paperless order management. CALLER ID - Instantly identify calling customers and see their order history and address before answering the phone. QR CODE MENU - Let guests scan, browse, order, and pay from their smartphones — no app download required, reducing wait times and staff workload. TABLE RESERVATIONS & FLOOR PLAN - Accept and manage table reservations online or by phone, with full control over tables and floor layout. CRM (CUSTOMER RELATIONSHIP MANAGEMENT) - An automatic customer database built from every online order, phone order, and reservation, with detailed guest profiles and insights. MARKETING TOOLS - Built-in tools to attract new guests and increase repeat orders — no external tools required. Includes promotions and coupon discounts, campaigns (email, SMS, push), marketing automation, loyalty program (points-based and stamp cards).

Seller

Tastysoft

Discussions

UpMenu Community

Languages Supported

English, Polish, Spanish

Overview by

Łukasz Piotrowski

Pricing

Pricing provided by UpMenu.

Basic

$49.00

Per Month

Standard

$89.00

View More Pricing Information

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UpMenu Integrations

(9)

Integration information sourced from real user reviews.

UpMenu Media

Sell directly from your website and app with commission-free ordering. Offer major online payment providers and delivery services for a seamless ordering experience.

Take orders from all channels (website, third-party, POS) and manage them easily in a single place. No more juggling of multiple tablets!

UpMenu Demo - Delivery Management System

Manage your deliveries & drivers with courier app and start offering deliveries with third-party services—no own fleet needed

UpMenu Demo - White-Label Restaurant Mobile App

Get your own branded iOS and Android mobile app. Drive more sales and keep customers coming back with personalized automated marketing campaigns.

UpMenu Demo - Restaurant Website Builder & Templates

Build your own restaurant website with UpMenu builder. Use drag-and-drop editor to make changes whenever you need, easily.

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Grzegorz D.

Owner

Small-Business (50 or fewer emp.)

12/22/2025

"Cut our delivery fees and boosted direct online orders"

5/5

What do you like best about UpMenu?

UpMenu helped me build a website with online ordering and stop paying high commissions to delivery portals. I used to pay around 30% commission, and now I pay a fixed monthly fee, which feels much more fair and predictable. Thanks to that change, I reduced my costs by 19%. I also like how easy it is to set up promotions for customers and manage everything in one place. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Honestly, I do not have anything I dislike so far. Everything works as expected. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu solved the problem of relying on delivery portals with very high fees and not having a strong direct ordering channel. Now my customers order through my own website, and instead of paying around 30% commission per order I pay a fixed monthly subscription. This helped me cut overall costs by 19% and made it easier to run promotions that bring customers back. Review collected by and hosted on G2.com.

Krzysztof P.

Restaurant Owner

Small-Business (50 or fewer emp.)

12/11/2025

"All-in-one online ordering and delivery platform that keeps getting better"

5/5

What do you like best about UpMenu?

I like that UpMenu gives me everything I need in one system: website, online ordering, mobile app, delivery management with dispatch and driver app, plus loyalty program and promotions. I can manage menus, prices, photos and delivery zones very quickly, without extra tools or support. I also really appreciate that the product is constantly improved (the updated promotions module is much easier to use and saves my team a lot of time). Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Honestly, I don't have anything to complain about. The platform works reliably for my daily operations and each update so far has made it more intuitive. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu centralizes all of my online orders and deliveries so everything goes into one clear system instead of multiple tablets and apps. The delivery management and driver app help us assign orders, track drivers and reduce delays. At the same time, the loyalty program and promotions bring customers back more often and increase the average order value, while keeping orders on our own channels instead of third-party marketplaces. Review collected by and hosted on G2.com.

Clint S.

Director of Marketing and Development

Small-Business (50 or fewer emp.)

12/8/2025

"Reached over $1,000,000 in online sales with UpMenu"

5/5

What do you like best about UpMenu?

What I like most about UpMenu is how easy it is to manage online ordering, the website, and our mobile app all in one place. The system is extremely intuitive, and the integration with Clover POS works smoothly every day. Since we started using UpMenu, our online sales have taken off, and the platform has made it simple to scale without adding extra work for the team. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Honestly, there isn’t anything significant that I dislike about UpMenu. The platform has been reliable and easy to use, the number of features keeps growing in a useful way, and their support team is always responsive and helpful whenever we need anything. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu helped us unify our online ordering, mobile app, and Clover POS into one streamlined workflow. Before, we dealt with fragmented tools and manual workarounds that slowed everything down. Now orders sync automatically, customers have a smooth experience on both web and mobile, and we’ve passed $1,000,000 in online sales thanks to the platform’s reliability and ease of use. It has genuinely changed how efficiently we operate. Review collected by and hosted on G2.com.

Clayton H.

Manager

Small-Business (50 or fewer emp.)

2/19/2026

"Great online ordering solution that simplified our takeout and preorders"

4.5/5

What do you like best about UpMenu?

UpMenu made it incredibly easy for us to launch and manage takeout and preorders without relying on third-party marketplaces. The app is intuitive, and the ordering flow is smooth for customers, which helped reduce phone orders and mistakes. I especially appreciate how quickly we could set up menus, schedule preorder time slots, and customize pickup options. The integration with Square POS keeps everything synchronized, so orders, payments, and reporting stay accurate without manual work. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

The platform offers a lot more than just ordering, so new users may spend some time during the first days setting everything up properly. It’s more of a setup investment than a real difficulty. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu helped us move away from manual order taking and reduce dependency on delivery marketplaces. Thanks to the takeout and preorder functionality, we can better manage kitchen capacity, avoid peak-hour chaos, and prepare orders ahead of time. Orders flow directly into our Square POS, which eliminates double entry and minimizes errors. Overall, it improved operational efficiency, reduced labor pressure during rush hours, and increased direct sales through our own ordering channel. Review collected by and hosted on G2.com.

Andrzej P.

Restaurant Owner

Small-Business (50 or fewer emp.)

12/4/2025

"A proven platform that boosts profits and customer loyalty"

5/5

What do you like best about UpMenu?

What I like most about UpMenu is that it brings my website, online ordering, mobile app and loyalty program together in one easy system. Everything works smoothly and I can make updates without needing any technical help. After using UpMenu for 10 years, I really value how reliable it is. It has also helped us move customers from third-party platforms to our own ordering system, which has made a big difference to our profitability. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

There is very little to dislike. The platform is stable, intuitive and backed by a support team that responds quickly and understands restaurant operations. Any issues are resolved fast, so they never interrupt our work. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

Before using UpMenu, a large part of our online sales went through delivery portals that take about 15% commission per order. Thanks to UpMenu, we shifted customers to our own website and app, and the savings over the years have been significant. In ten years of cooperation, we have saved over $1,500,000 compared to what we would have paid if we had stayed only on external marketplaces. UpMenu also makes our daily workflow smoother. Orders come in cleanly, the menu is easy to update and the loyalty program encourages customers to return more often. It gives me full control over my online ordering and helps us grow on our own terms. Review collected by and hosted on G2.com.

Tomasz B.

Owner

Small-Business (50 or fewer emp.)

11/25/2025

"The best solution for growing our direct online orders"

5/5

What do you like best about UpMenu?

What I like best about UpMenu is that it gives me full control over my own online ordering from my website, so I can grow direct orders instead of paying high commissions to third-party apps like Uber Eats. The system is easy to manage day to day, and the API for custom integrations gives us a lot of flexibility to connect UpMenu with other tools. I also really appreciate how simple it is to set up discounts and promotions for our customers. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

There is nothing major that I dislike about UpMenu. From time to time there is a small learning curve when new features are released, but it’s easy to get used to them quickly. Overall, the platform works reliably and any issues we’ve had were resolved fast by the support team. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu solves the problem of relying on expensive third-party delivery platforms by giving us a strong direct online ordering channel on our own website. We have been using it since 2018 and it has helped us save a lot on commissions and keep a closer relationship with our guests. The ability to run our own promotions, loyalty incentives, and custom integrations through the API means we can adapt the system to our business instead of changing our processes to fit the software. Review collected by and hosted on G2.com.

Michał D.

Owner

Small-Business (50 or fewer emp.)

2/26/2026

"Efficient Service and Increased Sales with QR Code Ordering"

5/5

What do you like best about UpMenu?

UpMenu's QR code menu and online ordering system have been a game changer for our pizzeria. The system is intuitive, and the ability to reduce wait times and enable customers to place their orders directly through their phones has improved our efficiency and customer experience. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

No significant downsides so far. The system works well. Review collected by and hosted on G2.com.

Chad W.

Catering Owner

Small-Business (50 or fewer emp.)

11/24/2025

"A reliable and super easy system for my two catering locations"

5/5

What do you like best about UpMenu?

UpMenu has made running two locations so much easier. I love how simple it is for customers to order online, and the whole system just works smoothly every day. Managing orders from both places in one dashboard saves me so much time. The website and mobile app look great and are easy for my clients to use. Integrating everything with my POS was straightforward, and now every order automatically lands where it should so nothing gets missed. Whenever I need help, the support team responds quickly and always solves things without any stress. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Honestly, so far there’s nothing to complain about. Everything has been smooth and I haven’t run into any issues. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu helps me keep all orders from both of my catering locations in one place, so my team never has to switch between different systems. It also makes it easy to manage my menu, update photos, and handle daily changes without any hassle. With online ordering, a clean website, and the mobile app, customers can order their healthy meals quickly and easily, which helps us bring in more repeat business. It saves time, keeps things organized, and gives my clients a great ordering experience. Review collected by and hosted on G2.com.

Bartosz W.

Owner

Small-Business (50 or fewer emp.)

11/20/2025

"UpMenu helped our two pizzerias grow sales by 27% with easy online ordering"

5/5

What do you like best about UpMenu?

I run a small chain of two pizzerias and UpMenu completely transformed how we handle online orders. Since launching our own website and mobile app through the system, our sales have grown by 27% and we finally have full control over our customer data. The platform is easy to use, even for someone who is not very technical, and the menu setup, order management, and marketing tools are all intuitive. It saves us a lot of time every day and lets us focus on the food and service. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

Honestly I do not see any downsides. The system works smoothly, our staff learned it quickly, and we have never had any major issues. Everything we need for online ordering is there and it performs reliably in both of our locations. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

UpMenu solved our biggest challenges with managing online orders across two locations. Instead of relying on third party delivery apps, we now take orders directly through our own website and mobile app, which gives us higher profit on each sale and a stronger relationship with our customers. The system keeps everything organized in one place and makes it easy to update the menu, run promos, and track results without extra work. Review collected by and hosted on G2.com.

Janusz P.

Restaurant Owner

Small-Business (50 or fewer emp.)

11/17/2025

"Online ordering and delivery system that grows our restaurant sales"

5/5

What do you like best about UpMenu?

I have been working with UpMenu for four years and I would not switch to any other system because it combines a fast online ordering website, a mobile app and a reliable integration with Deligoo deliveries. Guests can place repeat orders in just a few clicks. The mobile app keeps our brand in the customers phone and lets us send targeted promotions and loyalty rewards. The panel is intuitive, so I can change items, photos and prices on my own. Review collected by and hosted on G2.com.

What do you dislike about UpMenu?

The system has many options so the first setup of the menu and promotions took some time. The UpMenu team guided me through this phase and now daily work in the panel is simple and stable. Review collected by and hosted on G2.com.

What problems is UpMenu solving and how is that benefiting you?

I have been working with UpMenu for four years and I would not switch to any other system because it combines our online ordering website, mobile app and Deligoo delivery integration in one platform. Customers place and pay for orders on their own so we have fewer phone calls and errors and the team can focus on the kitchen. Deliveries are sent straight from UpMenu to Deligoo and I can easily update menu items prices and promotions. This brings more direct orders, better margins and full access to customer data. Review collected by and hosted on G2.com.