# UpMenu Reviews **Vendor:** Tastysoft **Category:** [Food Delivery Software](https://www.g2.com/categories/food-delivery-software) **Average Rating:** 4.8/5.0 **Total Reviews:** 27 ## About UpMenu UpMenu is a restaurant-first, all-in-one platform that helps restaurants sell, manage, and grow from one place. UpMenu gives restaurants everything they need to work efficiently, boost sales, manage teams, and create a better guest experience — without commissions and with a simple setup. Designed specifically for restaurants and restaurant chains, UpMenu gives you full control over operations, online sales, and customer relationships. UpMenu replaces multiple software tools with one simple system to run your entire restaurant — from orders and payments to delivery, marketing, and loyalty. - What makes UpMenu different - No commission fees – simple, transparent flat-fee pricing Free trial – test the product before committing Quick and easy setup – set it up yourself or use our free setup service Easy to use – beautiful, modern UX designed for restaurants Cloud-based – always up to date, continuously developed Trusted by restaurants – developed together with restaurateurs since 2012 Built for single restaurants and restaurant chains. - Key Features - POS - A cloud-based restaurant POS built specifically for restaurants to manage orders, payments, staff, and reports — across single locations or restaurant chains. ONLINE ORDERING - Your own digital storefront to sell directly from your website, reduce marketplace dependence, and avoid commission fees. BRANDED MOBILE APP - We build an Android and iOS mobile app specifically for your restaurant — fully customized to your brand and designed to increase guest loyalty. WEBSITE - Launch a restaurant website in minutes using ready-made templates optimized for mobile, SEO, and online ordering, with an easy drag-and-drop editor. DELIVERY MANAGEMENT - Manage your own drivers with a Driver App, live delivery tracking, and real-time order management from one dashboard. ON-DEMAND DELIVERY DISPATCH - Dispatch deliveries to external delivery partners — without hiring additional drivers — directly from UpMenu. KDS (KITCHEN DISPLAY SYSTEM) - Streamline communication between front of house and the kitchen, speed up service, and reduce errors with paperless order management. CALLER ID - Instantly identify calling customers and see their order history and address before answering the phone. QR CODE MENU - Let guests scan, browse, order, and pay from their smartphones — no app download required, reducing wait times and staff workload. TABLE RESERVATIONS & FLOOR PLAN - Accept and manage table reservations online or by phone, with full control over tables and floor layout. CRM (CUSTOMER RELATIONSHIP MANAGEMENT) - An automatic customer database built from every online order, phone order, and reservation, with detailed guest profiles and insights. MARKETING TOOLS - Built-in tools to attract new guests and increase repeat orders — no external tools required. Includes promotions and coupon discounts, campaigns (email, SMS, push), marketing automation, loyalty program (points-based and stamp cards). ## UpMenu Pros & Cons **What users like:** - Users value the **intuitive online ordering system** of UpMenu, enhancing efficiency and customer satisfaction in restaurants. (21 reviews) - Users appreciate the **intuitive interface** of UpMenu, making it easy for non-technical staff to enhance operations. (14 reviews) - Users love the **intuitive mobile app** that simplifies takeout management and enhances customer ordering experience. (14 reviews) - Users enjoy the **seamless integrations** of UpMenu with POS systems, enhancing order management and operational efficiency. (11 reviews) - Users value UpMenu for its **time-saving capabilities** , significantly improving efficiency and allowing focus on food and service. (11 reviews) - Website Development (10 reviews) - Setup Ease (9 reviews) - Users value the **loyalty programs** in UpMenu, effectively boosting customer retention and encouraging direct orders. (8 reviews) - Users value the **efficient menu management** of UpMenu, smoothly integrating online ordering and delivery tools in one platform. (7 reviews) - Features (6 reviews) **What users dislike:** - Users note the **complexity** of UpMenu's many features can lead to a minor learning curve initially. (2 reviews) - Users experience **poor navigation** initially, but support helps once they adapt to the layout over time. (1 reviews) - Users desire **deeper promotional results** and more templates for enhanced marketing effectiveness in UpMenu. (1 reviews) ## UpMenu Reviews ### 1. UpMenu Boosted Direct Orders, Loyalty, and Delivery Control Across Locations **Rating:** 4.5/5.0 stars **Reviewed by:** Julita S. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 17, 2026 **What do you like best about UpMenu?** UpMenu helped us move a big part of our orders to our own website and branded app, which reduced commission costs and strengthened customer loyalty. We run several locations, and managing deliveries used to be stressful during peak hours. The driver app and dispatch tools give us real-time control, so we can assign drivers quickly and keep delivery times consistent. I also like the built-in marketing features. We launched loyalty rewards and simple promotions that noticeably increased repeat orders. **What do you dislike about UpMenu?** At the beginning, there’s a brief learning phase while configuring, mainly due to how customizable the system is. Once configured, it runs smoothly with little maintenance. **What problems is UpMenu solving and how is that benefiting you?** Before UpMenu, we depended heavily on marketplaces and coordinating deliveries during peak hours was chaotic, which affected margins and customer experience. Now most orders come through our website and branded app, lowering commission costs and increasing repeat customers. The driver app and dispatch system let us assign and track deliveries in real time, improving delivery times and reducing complaints. Overall, operations are more organized and our team spends less time dealing with delivery issues. ### 2. Great all-in-one solution for managing online orders across multiple restaurants **Rating:** 4.5/5.0 stars **Reviewed by:** Mariusz R. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 09, 2026 **What do you like best about UpMenu?** UpMenu gives us everything we need to run online ordering across our restaurant chain in one place. We use it for our website, branded mobile app, delivery management, promotions, and customer communication, so we don’t have to connect multiple tools. The platform is very intuitive. I especially like how simple it is to create discounts and special offers. It helps us drive repeat orders and build direct relationships with customers. Everything is centralized, which saves us time every day and keeps operations organized. **What do you dislike about UpMenu?** The initial setup took some time, especially when configuring delivery zones for multiple locations, but the precise delivery area controls are very helpful and daily management is now simple. **What problems is UpMenu solving and how is that benefiting you?** Before UpMenu, we relied heavily on external delivery platforms and had limited control over customer data and margins. Now we manage orders directly through our own website and mobile app, which reduces commission costs and increases profitability. It also solves operational challenges. We can manage menus, promotions, delivery areas, and orders from one dashboard across all our locations. This improves efficiency, reduces mistakes, and helps our staff work faster. Overall, it gives us more control and better visibility into our business. ### 3. Great online ordering system for restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** Richard P. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 05, 2026 **What do you like best about UpMenu?** What I like best about UpMenu is the ease of use combined with the number of features available in one system. Setting up our website with online ordering was very straightforward, and everything is intuitive for both our team and customers. The loyalty program helps us build repeat business, and direct orders through our own website save us a lot of money on commissions we used to pay to Uber Eats. It covers everything we need to run our online sales efficiently. **What do you dislike about UpMenu?** So far, the system has been meeting our expectations and supports our daily operations very well. **What problems is UpMenu solving and how is that benefiting you?** UpMenu helps us move customers from third-party delivery apps to direct online ordering on our own website. This reduces commission costs and improves our margins. It also allows us to manage our menu, promotions, and loyalty program in one place, which saves time and simplifies daily work for the team. We use the system every day and it has become a key part of how we run the restaurant. ### 4. All in one platform that helped us grow repeat orders and streamline operations **Rating:** 5.0/5.0 stars **Reviewed by:** Gavriel B. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** January 22, 2026 **What do you like best about UpMenu?** UpMenu gives us everything we need to run our restaurant digitally in one place. We have our own website with online ordering, a branded mobile app for customers, and a driver app for delivery, which makes day to day operations much smoother. What I value most is the marketing automation and promotions module. It allows us to create targeted offers and campaigns without extra tools. Thanks to this feature, around 16 percent more customers are coming back and placing repeat orders. **What do you dislike about UpMenu?** Nothing significant. The system is stable, easy to use, and continuously improving, so any minor questions are usually resolved quickly. **What problems is UpMenu solving and how is that benefiting you?** UpMenu helped us move away from third-party marketplaces and build our own direct sales channel. We now control our website, online ordering, customer communication, and deliveries in one system. This means lower commission costs, better customer data, and more repeat business. The marketing automation tools allow us to act on that data and bring customers back with targeted promotions, which has had a real impact on our revenue and customer loyalty. ### 5. All-in-One Ordering & Delivery Management That’s Easy to Use **Rating:** 5.0/5.0 stars **Reviewed by:** Małgorzata H. | Restaurant Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 03, 2026 **What do you like best about UpMenu?** What I like most about UpMenu is how everything is connected in one system. We use delivery management, the driver app, and dispatch, and having all orders in one place makes daily operations much easier to manage. The branded mobile app helps us build our own customer base instead of relying on third party marketplaces. The platform is very easy to use and the implementation was smooth and fast. **What do you dislike about UpMenu?** There is nothing significant that I dislike. **What problems is UpMenu solving and how is that benefiting you?** UpMenu helps us centralize all restaurant operations in one place. We manage delivery orders, drivers, dispatch, and online orders from a single dashboard, which saves time and reduces mistakes. The driver app gives us full control over deliveries, while the branded app allows customers to order directly from us. This improves efficiency, lowers dependency on marketplaces, and gives us better control over the entire customer experience. ### 6. Powerful online ordering platform that helped us cut costs **Rating:** 4.5/5.0 stars **Reviewed by:** Julia K. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about UpMenu?** What I like most about UpMenu is that it gives us full ownership of our online sales. We run our own website with online ordering and a mobile app, all managed in one place. Thanks to UpMenu, we reduced our overall operational costs by around 17%, mainly by cutting third-party commissions and streamlining order handling. I also really appreciate the API for custom integrations, which allowed us to connect UpMenu with our internal tools and adapt the system to our specific workflows. The platform is reliable and flexible. **What do you dislike about UpMenu?** If I had to point out something minor, it would be that there are so many features available that it takes a bit of time at the beginning to explore everything and fully use the platform’s potential. Once set up, though, everything runs very smoothly. **What problems is UpMenu solving and how is that benefiting you?** UpMenu helps us reduce dependency on third-party delivery platforms, lower commission costs, and centralize online ordering, payments, and customer data. It simplified our order management process, improved accuracy, and gave us better insight into sales and customer behavior. ### 7. All-in-one platform powering multi-location restaurant growth **Rating:** 5.0/5.0 stars **Reviewed by:** Joanna M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** January 14, 2026 **What do you like best about UpMenu?** UpMenu is a very complete platform for running a multi-location restaurant business. We use it to manage online ordering, our branded website and mobile app, promotions, loyalty programs, and marketing automation. It supports many marketing automation features, which makes it easy to drive repeat orders and stay in touch with customers without relying on third-party tools. It’s reliable, scalable, and clearly built with restaurant growth in mind. **What do you dislike about UpMenu?** Honestly, there’s nothing significant I dislike. The product has been continuously improving over the years, with new features added regularly. **What problems is UpMenu solving and how is that benefiting you?** UpMenu solves the problem of managing multiple restaurant locations while keeping branding, online ordering, and marketing consistent. With three locations, it helps us centralize operations, run promotions, manage a loyalty program, and automate marketing campaigns. Thanks to UpMenu, we’ve increased direct online orders, reduced reliance on third-party marketplaces, and built stronger customer relationships through our own channels. ### 8. Exceptional Support and Features Make Online Ordering Effortless **Rating:** 5.0/5.0 stars **Reviewed by:** Paweł B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 23, 2025 **What do you like best about UpMenu?** I have my own website with online ordering, and UpMenu has been a big part of making that work smoothly. I have been using the system for a year and it keeps getting better. The customer support is excellent. Whenever I have questions, they respond quickly and explain everything clearly. I also like how many features are included, and the delivery app and delivery dispatch tools added this year have made daily operations much easier. **What do you dislike about UpMenu?** I do not see any downsides so far. If I ever feel unsure about something, the support team is so quick and helpful that it never becomes a problem. **What problems is UpMenu solving and how is that benefiting you?** UpMenu solves the problem of managing online orders without relying on third party platforms. If you want a professional website with online ordering, the system gives you everything in one place, including menu management and tools to run delivery. For me, the biggest benefit is how smoothly it works day to day and how much time it saves. The delivery app and delivery dispatch features made it easier to organize deliveries and handle orders faster. The product is clearly developing further, and whenever I need help, support responds quickly and makes sure everything is set up correctly. ### 9. Online ordering and reservations in one system **Rating:** 5.0/5.0 stars **Reviewed by:** Sylwester M. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2026 **What do you like best about UpMenu?** We use UpMenu for both online ordering on our website and table reservations. Guests can place an order and book a table online and we receive requests directly in the panel where we approve them and manage tables. Setting reservation limits during busy hours helps us control guest flow and keep service organized. **What do you dislike about UpMenu?** Nothing so far. The system helps us manage reservations and online orders in one place. **What problems is UpMenu solving and how is that benefiting you?** Before using UpMenu, we handled reservations mostly by phone and online orders were scattered across platforms. Now guests can order food and book a table directly on our website. Phone calls dropped by about 35% and our team can manage reservations and orders from one dashboard. ### 10. Reliable ordering website and app with excellent order management for multi location restaurants **Rating:** 5.0/5.0 stars **Reviewed by:** Wiktor K. | Restaurant Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about UpMenu?** UpMenu has been a great fit for our group of three restaurants. We use it for our ordering website and branded mobile app, and the whole setup feels consistent and professional. The order management tools are the biggest win for us, everything is clear, fast, and easy to manage across locations. The Foodsoft integration also works smoothly, which saves our team a lot of time and reduces mistakes. **What do you dislike about UpMenu?** I don’t have any real negatives to share. The system is intuitive, and whenever we have a question or a small doubt, support responds quickly. The team is helpful and friendly, and you can clearly see the product is actively evolving with new features and modules being added. **What problems is UpMenu solving and how is that benefiting you?** UpMenu helps us run direct online ordering for three locations in one system, with a clear flow from menu setup to order handling. It reduces operational chaos during busy hours, because orders are easy to track and manage, and it keeps things consistent across restaurants. The Foodsoft integration improves day to day efficiency, and overall it helps us drive more direct orders while keeping operations organized. ### 11. Cut our delivery fees and boosted direct online orders **Rating:** 5.0/5.0 stars **Reviewed by:** Grzegorz D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 22, 2025 **What do you like best about UpMenu?** UpMenu helped me build a website with online ordering and stop paying high commissions to delivery portals. I used to pay around 30% commission, and now I pay a fixed monthly fee, which feels much more fair and predictable. Thanks to that change, I reduced my costs by 19%. I also like how easy it is to set up promotions for customers and manage everything in one place. **What do you dislike about UpMenu?** Honestly, I do not have anything I dislike so far. Everything works as expected. **What problems is UpMenu solving and how is that benefiting you?** UpMenu solved the problem of relying on delivery portals with very high fees and not having a strong direct ordering channel. Now my customers order through my own website, and instead of paying around 30% commission per order I pay a fixed monthly subscription. This helped me cut overall costs by 19% and made it easier to run promotions that bring customers back. ### 12. All-in-one online ordering and delivery platform that keeps getting better **Rating:** 5.0/5.0 stars **Reviewed by:** Krzysztof P. | Restaurant Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 11, 2025 **What do you like best about UpMenu?** I like that UpMenu gives me everything I need in one system: website, online ordering, mobile app, delivery management with dispatch and driver app, plus loyalty program and promotions. I can manage menus, prices, photos and delivery zones very quickly, without extra tools or support. I also really appreciate that the product is constantly improved (the updated promotions module is much easier to use and saves my team a lot of time). **What do you dislike about UpMenu?** Honestly, I don't have anything to complain about. The platform works reliably for my daily operations and each update so far has made it more intuitive. **What problems is UpMenu solving and how is that benefiting you?** UpMenu centralizes all of my online orders and deliveries so everything goes into one clear system instead of multiple tablets and apps. The delivery management and driver app help us assign orders, track drivers and reduce delays. At the same time, the loyalty program and promotions bring customers back more often and increase the average order value, while keeping orders on our own channels instead of third-party marketplaces. ### 13. Reached over $1,000,000 in online sales with UpMenu **Rating:** 5.0/5.0 stars **Reviewed by:** Clint S. | Director of Marketing and Development, Small-Business (50 or fewer emp.) **Reviewed Date:** December 08, 2025 **What do you like best about UpMenu?** What I like most about UpMenu is how easy it is to manage online ordering, the website, and our mobile app all in one place. The system is extremely intuitive, and the integration with Clover POS works smoothly every day. Since we started using UpMenu, our online sales have taken off, and the platform has made it simple to scale without adding extra work for the team. **What do you dislike about UpMenu?** Honestly, there isn’t anything significant that I dislike about UpMenu. The platform has been reliable and easy to use, the number of features keeps growing in a useful way, and their support team is always responsive and helpful whenever we need anything. **What problems is UpMenu solving and how is that benefiting you?** UpMenu helped us unify our online ordering, mobile app, and Clover POS into one streamlined workflow. Before, we dealt with fragmented tools and manual workarounds that slowed everything down. Now orders sync automatically, customers have a smooth experience on both web and mobile, and we’ve passed $1,000,000 in online sales thanks to the platform’s reliability and ease of use. It has genuinely changed how efficiently we operate. ### 14. Great online ordering solution that simplified our takeout and preorders **Rating:** 4.5/5.0 stars **Reviewed by:** Clayton H. | Manager, Small-Business (50 or fewer emp.) **Reviewed Date:** February 19, 2026 **What do you like best about UpMenu?** UpMenu made it incredibly easy for us to launch and manage takeout and preorders without relying on third-party marketplaces. The app is intuitive, and the ordering flow is smooth for customers, which helped reduce phone orders and mistakes. I especially appreciate how quickly we could set up menus, schedule preorder time slots, and customize pickup options. The integration with Square POS keeps everything synchronized, so orders, payments, and reporting stay accurate without manual work. **What do you dislike about UpMenu?** The platform offers a lot more than just ordering, so new users may spend some time during the first days setting everything up properly. It’s more of a setup investment than a real difficulty. **What problems is UpMenu solving and how is that benefiting you?** UpMenu helped us move away from manual order taking and reduce dependency on delivery marketplaces. Thanks to the takeout and preorder functionality, we can better manage kitchen capacity, avoid peak-hour chaos, and prepare orders ahead of time. Orders flow directly into our Square POS, which eliminates double entry and minimizes errors. Overall, it improved operational efficiency, reduced labor pressure during rush hours, and increased direct sales through our own ordering channel. ### 15. A proven platform that boosts profits and customer loyalty **Rating:** 5.0/5.0 stars **Reviewed by:** Andrzej P. | Restaurant Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 04, 2025 **What do you like best about UpMenu?** What I like most about UpMenu is that it brings my website, online ordering, mobile app and loyalty program together in one easy system. Everything works smoothly and I can make updates without needing any technical help. After using UpMenu for 10 years, I really value how reliable it is. It has also helped us move customers from third-party platforms to our own ordering system, which has made a big difference to our profitability. **What do you dislike about UpMenu?** There is very little to dislike. The platform is stable, intuitive and backed by a support team that responds quickly and understands restaurant operations. Any issues are resolved fast, so they never interrupt our work. **What problems is UpMenu solving and how is that benefiting you?** Before using UpMenu, a large part of our online sales went through delivery portals that take about 15% commission per order. Thanks to UpMenu, we shifted customers to our own website and app, and the savings over the years have been significant. In ten years of cooperation, we have saved over $1,500,000 compared to what we would have paid if we had stayed only on external marketplaces. UpMenu also makes our daily workflow smoother. Orders come in cleanly, the menu is easy to update and the loyalty program encourages customers to return more often. It gives me full control over my online ordering and helps us grow on our own terms. ### 16. The best solution for growing our direct online orders **Rating:** 5.0/5.0 stars **Reviewed by:** Tomasz B. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 25, 2025 **What do you like best about UpMenu?** What I like best about UpMenu is that it gives me full control over my own online ordering from my website, so I can grow direct orders instead of paying high commissions to third-party apps like Uber Eats. The system is easy to manage day to day, and the API for custom integrations gives us a lot of flexibility to connect UpMenu with other tools. I also really appreciate how simple it is to set up discounts and promotions for our customers. **What do you dislike about UpMenu?** There is nothing major that I dislike about UpMenu. From time to time there is a small learning curve when new features are released, but it’s easy to get used to them quickly. Overall, the platform works reliably and any issues we’ve had were resolved fast by the support team. **What problems is UpMenu solving and how is that benefiting you?** UpMenu solves the problem of relying on expensive third-party delivery platforms by giving us a strong direct online ordering channel on our own website. We have been using it since 2018 and it has helped us save a lot on commissions and keep a closer relationship with our guests. The ability to run our own promotions, loyalty incentives, and custom integrations through the API means we can adapt the system to our business instead of changing our processes to fit the software. ### 17. Efficient Service and Increased Sales with QR Code Ordering **Rating:** 5.0/5.0 stars **Reviewed by:** Michał D. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** February 26, 2026 **What do you like best about UpMenu?** UpMenu's QR code menu and online ordering system have been a game changer for our pizzeria. The system is intuitive, and the ability to reduce wait times and enable customers to place their orders directly through their phones has improved our efficiency and customer experience. **What do you dislike about UpMenu?** No significant downsides so far. The system works well. **What problems is UpMenu solving and how is that benefiting you?** UpMenu has helped reduce service time by enabling customers to place orders directly from their phones via QR codes. This has led to quicker table turns and an 8% increase in the average order size. We're now more efficient, with fewer errors, and can serve more guests in less time. ### 18. A reliable and super easy system for my two catering locations **Rating:** 5.0/5.0 stars **Reviewed by:** Chad W. | Catering Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 24, 2025 **What do you like best about UpMenu?** UpMenu has made running two locations so much easier. I love how simple it is for customers to order online, and the whole system just works smoothly every day. Managing orders from both places in one dashboard saves me so much time. The website and mobile app look great and are easy for my clients to use. Integrating everything with my POS was straightforward, and now every order automatically lands where it should so nothing gets missed. Whenever I need help, the support team responds quickly and always solves things without any stress. **What do you dislike about UpMenu?** Honestly, so far there’s nothing to complain about. Everything has been smooth and I haven’t run into any issues. **What problems is UpMenu solving and how is that benefiting you?** UpMenu helps me keep all orders from both of my catering locations in one place, so my team never has to switch between different systems. It also makes it easy to manage my menu, update photos, and handle daily changes without any hassle. With online ordering, a clean website, and the mobile app, customers can order their healthy meals quickly and easily, which helps us bring in more repeat business. It saves time, keeps things organized, and gives my clients a great ordering experience. ### 19. UpMenu helped our two pizzerias grow sales by 27% with easy online ordering **Rating:** 5.0/5.0 stars **Reviewed by:** Bartosz W. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 20, 2025 **What do you like best about UpMenu?** I run a small chain of two pizzerias and UpMenu completely transformed how we handle online orders. Since launching our own website and mobile app through the system, our sales have grown by 27% and we finally have full control over our customer data. The platform is easy to use, even for someone who is not very technical, and the menu setup, order management, and marketing tools are all intuitive. It saves us a lot of time every day and lets us focus on the food and service. **What do you dislike about UpMenu?** Honestly I do not see any downsides. The system works smoothly, our staff learned it quickly, and we have never had any major issues. Everything we need for online ordering is there and it performs reliably in both of our locations. **What problems is UpMenu solving and how is that benefiting you?** UpMenu solved our biggest challenges with managing online orders across two locations. Instead of relying on third party delivery apps, we now take orders directly through our own website and mobile app, which gives us higher profit on each sale and a stronger relationship with our customers. The system keeps everything organized in one place and makes it easy to update the menu, run promos, and track results without extra work. ### 20. Online ordering and delivery system that grows our restaurant sales **Rating:** 5.0/5.0 stars **Reviewed by:** Janusz P. | Restaurant Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** November 17, 2025 **What do you like best about UpMenu?** I have been working with UpMenu for four years and I would not switch to any other system because it combines a fast online ordering website, a mobile app and a reliable integration with Deligoo deliveries. Guests can place repeat orders in just a few clicks. The mobile app keeps our brand in the customers phone and lets us send targeted promotions and loyalty rewards. The panel is intuitive, so I can change items, photos and prices on my own. **What do you dislike about UpMenu?** The system has many options so the first setup of the menu and promotions took some time. The UpMenu team guided me through this phase and now daily work in the panel is simple and stable. **What problems is UpMenu solving and how is that benefiting you?** I have been working with UpMenu for four years and I would not switch to any other system because it combines our online ordering website, mobile app and Deligoo delivery integration in one platform. Customers place and pay for orders on their own so we have fewer phone calls and errors and the team can focus on the kitchen. Deliveries are sent straight from UpMenu to Deligoo and I can easily update menu items prices and promotions. This brings more direct orders, better margins and full access to customer data. ### 21. Easy to set up, easy to run, and great support **Rating:** 5.0/5.0 stars **Reviewed by:** Marcin P. | Restaurant Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** December 16, 2025 **What do you like best about UpMenu?** UpMenu is very easy to use day-to-day and the admin panel is intuitive, so updating the menu, prices, modifiers, and availability takes minutes. Setup was straightforward, and the GoTab integration made it easy to keep online orders connected to our POS workflow. Customer support has been responsive and genuinely helpful whenever we had questions. **What do you dislike about UpMenu?** Nothing so far. It’s been reliable, easy to manage, and the support has been great whenever we’ve needed help. **What problems is UpMenu solving and how is that benefiting you?** UpMenu helps us take direct online orders through our own website without relying only on third-party marketplaces. It gives us control over the ordering experience and customer data, and it streamlines operations by keeping the online menu and ordering flow easy to manage. The GoTab POS integration also helps reduce manual work and improves order accuracy. ### 22. Great tool for managing direct orders and delivery **Rating:** 5.0/5.0 stars **Reviewed by:** Rafał M. | Restaurant Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2025 **What do you like best about UpMenu?** UpMenu made it easy for us to manage everything in one place. We use the website and online ordering to take direct orders, which saves us a lot compared to third-party apps. I also really like the delivery management tools with the driver app and dispatch feature. It helps us organize deliveries efficiently and keep everything under control. **What do you dislike about UpMenu?** Sometimes it takes a bit of time to find specific settings in the admin panel. Once you get used to the layout, it’s fine, and support is always quick to help if I can’t find something. **What problems is UpMenu solving and how is that benefiting you?** UpMenu cut our reliance on marketplaces and the commissions that came with them by moving customers to direct online ordering on our own site. We control the menu and customer data, which boosts margins and repeat business. Delivery management with the driver app and dispatch streamlined couriers and tracking, so orders go out faster with fewer mistakes. ### 23. Fast setup, great support, and all in one ordering that delivers results **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** November 12, 2025 **What do you like best about UpMenu?** UpMenu made it incredibly easy to move our online ordering to one system. We manage all website and mobile app orders in a single dashboard, which saves time and helps us stay organized. The setup was quick and seamless, and the support team was always available online to assist with onboarding and small adjustments. I also appreciate the API for custom integrations, which gives us the flexibility to connect with other tools. In just three weeks we received over 1,190 online orders, which was beyond our expectations. **What do you dislike about UpMenu?** I can’t point to anything I dislike. The system exceeded my expectations, and the number of online orders we achieved was a great surprise. **What problems is UpMenu solving and how is that benefiting you?** It put all our online orders in one place, so website and mobile app orders flow into a single dashboard. That cut errors and sped up fulfillment, while the API connected our other tools with no extra manual work. The built-in email and SMS brought customers back and overall we save time and generate more repeat business. ### 24. Easy online ordering with POS integration and loyalty **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** October 20, 2025 **What do you like best about UpMenu?** I run a restaurant in Poland and UpMenu lets me manage online ordering and our mobile app in one place. The POS integration works smoothly, so orders go straight to the kitchen. Loyalty and simple promotions help us bring guests back and increase direct orders. The panel is easy to use and support replies quickly. **What do you dislike about UpMenu?** Reporting is fine, but I would like deeper results for promotions. A few more ready templates for promos and messages would also help. Nothing critical. **What problems is UpMenu solving and how is that benefiting you?** We needed more direct online orders and fewer marketplace fees. UpMenu connects our website and mobile app with the POS, so tickets go straight to the kitchen and staff errors are lower. Loyalty and simple promos bring guests back, which raises repeat orders. Managing menus and prices is faster, and support answers quickly. ### 25. Reliable system with great support **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Restaurants | Small-Business (50 or fewer emp.) **Reviewed Date:** October 23, 2025 **What do you like best about UpMenu?** I run a sushi restaurant in Poland and have been using UpMenu for two years. We built our website with online ordering and also use the mobile app. The loyalty program and promotions bring customers back and increase direct orders. **What do you dislike about UpMenu?** Sometimes when setting up new promotions, I wasn’t sure about a few options, but support always explained it clearly and fixed things quickly. Overall, I’m very happy with the system. **What problems is UpMenu solving and how is that benefiting you?** UpMenu gave us a website with ordering and a mobile app, so customers order directly with us, not through portals, which lowers costs and increases margin. ### 26. Super and satisfying service with good package **Rating:** 4.0/5.0 stars **Reviewed by:** Shashank C. | Human Resources Recruiter, Mid-Market (51-1000 emp.) **Reviewed Date:** October 17, 2023 **What do you like best about UpMenu?** Super and satisfying service with good package better performance and consumer relationship **What do you dislike about UpMenu?** Not at all everything is working properly as i wish i love it **What problems is UpMenu solving and how is that benefiting you?** Help me in business and growth my performance ### 27. Upmenu Best Order **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Consumer Goods | Mid-Market (51-1000 emp.) **Reviewed Date:** October 19, 2023 **What do you like best about UpMenu?** The food and cuisines are the best one and upmenu is awesome **What do you dislike about UpMenu?** No dislike for this product so far satisfied for it **What problems is UpMenu solving and how is that benefiting you?** Still some improvement is required as time passes - [View UpMenu pricing details and edition comparison](https://www.g2.com/products/upmenu/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-07+01%3A53%3A35+-0500&secure%5Bsession_id%5D=5423c9a5-4ff6-48ea-9008-eb29c4b591c2&secure%5Btoken%5D=3f10714fc20e1a8bcfd2b035bdfc5b42023782e540ddc338ae79d765113fbd9a&format=llm_user) ## UpMenu Integrations - [Clover](https://www.g2.com/products/clover/reviews) - [Foodsoft](https://www.g2.com/products/foodsoft/reviews) - [Google Analytics](https://www.g2.com/products/google-analytics/reviews) - [Google Tag Manager](https://www.g2.com/products/google-tag-manager/reviews) - [GoTab](https://www.g2.com/products/gotab/reviews) - [POSbistro](https://www.g2.com/products/posbistro/reviews) - [Restimo](https://www.g2.com/products/restimo/reviews) - [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) - [Toast](https://www.g2.com/products/toast/reviews) ## UpMenu Features **Restaurant App - Food Delivery** - Restaurant order management - Restaurant general setting - Restaurant listings **Customer Data and Insights** - Customer Analytics - Customer Database - Customer Segmentation **User App - Food Delivery** - Payment processing - Real-time Order Tracking - On-demand Food ordering **Campaign Management** - Marketing Automation - Email Marketing - SMS & Push Notifications **Delivery App - Food Delivery** - Driver Management System - Driver Earnings and Payments - Communication and Scheduling **Engagement and Retention** - Offers Management - Rewards Program - Reputation Management **Admin App - Food Delivery** - Customer Support - Centralized Dashboard - Restaurant Onboarding and Management **Integration and Compliance** - Analytics and Reporting - Integrations - Compliance and Consent Management ## Top UpMenu Alternatives - [Owner.com](https://www.g2.com/products/owner-com/reviews) - 4.8/5.0 (386 reviews) - [Toast](https://www.g2.com/products/toast/reviews) - 4.2/5.0 (351 reviews) - [OpenTable for Restaurants](https://www.g2.com/products/opentable-for-restaurants/reviews) - 4.4/5.0 (281 reviews)