Roopchand T.
RT
Roopchand T.
Mid-Market (51-1000 emp.)
"Powerful Risk Management, Easy Setup"
4/5
What do you like best about UpGuard Vendor Risk?

I use UpGuard to monitor and reduce third-party and internal cyber risk by continuously assessing security posture. It solves the problem of unknown or unmanaged cyber risk by giving visibility into our own security posture and that of vendors. I like that it solves the problem of blind spots in vendor and internal security by continuously scanning for vulnerabilities, misconfigurations, and data leaks across our attack surface. I appreciate how it turns unknown risks into visible, actionable tasks so we can fix weaknesses before they become incidents. The initial setup of UpGuard was super easy. Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

It's strong for visibility and monitoring, but not a complete, hands-off security solution. Review collected by and hosted on G2.com.

Juliano G.
JG
Juliano G.
Director of IT Services, Infrastructure & Security
Enterprise (> 1000 emp.)
"Upguard has been a great solution and an enabler for our Supply Chain Risk Management Program"
4.5/5
What do you like best about UpGuard Vendor Risk?

UpGuard has introduced new Security Profile control templates for ISO 27001 and NIST CSF 2.0, allowing users to instantly evaluate vendor compliance with these standards. The update enables automated, right-sized assessments, gap-based questionnaires that drastically reduce question volume, and reports aligned with ISO or NIST domains for simpler, clearer reviews. Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

A better executive overview of the maturity improvement since tool adoption where we can show case Executive Management about our security posture progress and how the solution is helping - some sort of benefits realization. Review collected by and hosted on G2.com.

DN
Dhanasekar N.
Assistant Manager IT Operation
Enterprise (> 1000 emp.)
"Secure your organisation with Upguard"
5/5
What do you like best about UpGuard Vendor Risk?

Continous monitoring and detailed reporting of risk and vulnerabilities associated with the compay assets.

Also providing the remediation steps Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

The product very much meets our expectation Review collected by and hosted on G2.com.

parush v.
PV
parush v.
Insurance
Enterprise (> 1000 emp.)
"Effortless TPRM with Intuitive UI/UX"
5/5
What do you like best about UpGuard Vendor Risk?

I find UpGuard to be the best TPRM solution I've ever used. It effectively shows all the external risks to my organization in a single dashboard. I like its good UI/UX, which is admin-friendly and transforms complex manual cybersecurity tasks into an intuitive automated workflow. Users, including myself, often praise the platform for making it easy to gain visibility into vendor risks within days rather than weeks. The initial setup is generally described as very easy, frictionless, and capable of delivering valuable results in less than a week. Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

No Review collected by and hosted on G2.com.

KS
Kartik S.
Enterprise (> 1000 emp.)
"Efficient Risk Management with Some Customization Limitations"
4.5/5
What do you like best about UpGuard Vendor Risk?

I like that UpGuard is easy to use, so it doesn't waste my time and everything happens quickly. The continuous monitoring is great because it keeps me always aware of new risks. I appreciate the automation, which means reports and alerts happen automatically, saving me time and effort. The strong vendor risk management is really effective, allowing me to easily track the security of third party vendors. The initial setup is beginner-friendly, and even a newbie can set it up by following the required manual. Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

Limited customization, false positives, vendor data gaps, cost of smaller team Review collected by and hosted on G2.com.

ES
Earl S.
IT Systems Admin
Mid-Market (51-1000 emp.)
"Insightful Reports and Clear Scoring Drive Action"
4/5
What do you like best about UpGuard Vendor Risk?

I like the scores that it gives and the reports. The ability to take the reports to senior management and show them the score going from red to green is a big selling point. It is easy to resolve issues when given clear reasons why certain software or machines could be compromised if we do not implement fixes. Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

I wish there were ways to dismiss certain machines that are not affected by the internet or don't interact with our network. There are some machines that are 3rd party that we are not in control of that decrease our score and we would like a way to remove them from our reports. Review collected by and hosted on G2.com.

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"One of the best solution for Proactive Monitoring and Vendor Risk Management"
5/5
What do you like best about UpGuard Vendor Risk?

One of the standout features of UpGuard is its security rating system, which provides a clear and insightful evaluation of an organization's cybersecurity posture. This feature is particularly beneficial for assessing third-party vendors, enabling organizations to manage and mitigate risks within their supply chain effectively. The platform's proactive data breach monitoring capabilities are highly valuable, as they allow for early detection and swift response to potential threats. Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

The platform may offer limited customization options, which could be a drawback for organizations with unique needs or specific security requirements Review collected by and hosted on G2.com.

Vivek P.
VP
Vivek P.
Mid-Market (51-1000 emp.)
"Essential for Risk Minimization and Security Enhancement"
5/5
What do you like best about UpGuard Vendor Risk?

I like how Vendor Risk helps minimize and identify risks related to company data and security. It assists in building a strong posture and makes risk loopholes more visible. Vendor Risk management identifies and reduces security, compliance, and operational risks from third-party vendors, improves security, protects sensitive data, ensures regulatory compliance, and helps prevent business disruptions or cyber incidents. Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

Vendor Risk can be time-consuming and manual. Better automation, continuous monitoring, and easier reporting would improve efficiency and visibility. Review collected by and hosted on G2.com.

Daniele S.
DS
Daniele S.
Tech Lead
Enterprise (> 1000 emp.)
"Revolutionizes Vendor Risk Management"
5/5
What do you like best about UpGuard Vendor Risk?

I primarily use UpGuard for vendor risk management. It helps our team automate the security assessment process, monitor our third-party attack surfaces in real-time, and streamline the questionnaire process to ensure our supply chain remains secure. UpGuard solves the lack of visibility into our digital footprint by identifying hidden vulnerabilities and data leaks across our external attack surface that we wouldn't be able to track manually. I appreciate the ability to fully customize questionnaires to fit our specific needs. It's incredibly easy to build tailored assessments that gather exactly the data we need from our vendors without any friction. This customization is valuable because it allows us to focus only on relevant risks for each vendor, eliminates unnecessary questions, speeds up the assessment process, and significantly improves response rates from our partners. Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

I would like to see more native, out-of-the-box integrations with niche ticketing systems, for example. More flexible reports and dashboard customization. Review collected by and hosted on G2.com.

Response from Sander Buitelaar of UpGuard Vendor Risk

Thanks for being a loyal customer and for the feedback, Daniele! We'd love to know more information about the questionnaires you're looking for the different types of scopes. Feel free to reach out to your CSM or to the team at market-research@upguard.com for a quick call.

AS
Aman S.
Chief Technolgy Officer
Enterprise (> 1000 emp.)
"Effortless Vendor Risk Management with User-Friendly Features"
5/5
What do you like best about UpGuard Vendor Risk?

Using UpGuard is easy and very user friendly. Similar to any form eg: Google or MS form.

The vendor risk assessment has been made easy with its implementation which was very easy as well.

Usage is very frequent to regularly check for associated IT, data risks which are being processed with Third party vendors, ease of integration of this tool with vendors IT subsystems makes it soothing for both ends.

It has AI, collaboration features and auto save which makes it easy for Vendors to collect the responses before submission. Review collected by and hosted on G2.com.

What do you dislike about UpGuard Vendor Risk?

The autofill of SOC2 and related fields are captured incorrectly, while AI implementation is fantastic this was a pain point identified. It consumes a lot of time and still was unable to do anything.

Tried chat for customer support however it was just another version of AI answering. Review collected by and hosted on G2.com.