I think UpGuard is the best TPRM solution I've ever used. I appreciate that it shows all the external risks to my organization in a single dashboard. I like the good UI/UX which is admin friendly. I also enjoy how it shows mitigation and remediation in a single dashboard, making it easy for users to get directed to their work and get tasks done easily. The simple login process is also a plus. Review collected by and hosted on G2.com.

Nothing Review collected by and hosted on G2.com.

It gives you a very good understanding of their scurity posture. Review collected by and hosted on G2.com.

The biggest challenge is actually getting vendors to complete their parts. Also, from the vendor side, it’s frustrating to receive multiple questionnaires from different customers. Review collected by and hosted on G2.com.

Good dashboards on getting information on Vendor Risk Management to help us make the right decision for our business. It also helps in keeping track of external facing assets and having the visibility of the attack surface of the organisation

- User friendly dashboards

- Customer support is good Review collected by and hosted on G2.com.

Integrating it with our ISMS systems reqired some skills and experience to make it seamless. This could be a dealbreaker for smaller organisation out there as they migh not have the resources to implement it. Review collected by and hosted on G2.com.

UpGuard’s cybersecurity platform has proven to be an invaluable asset to our organization.

The Threat Insights tool is exceptionally powerful, providing us with real-time detection of misconfigurations and a clear framework for prioritizing remediation. This ensures we focus our resources on the most critical risks instantly.

The data breach detection capabilities are truly best-in-class, delivering instant alerts the moment a corporate username or password is found on the dark web or similar external sources. This proactive monitoring is essential for minimizing exposure and accelerating our breach response.

Beyond its technical excellence, the product is highly intuitive and has been seamlessly incorporated into our daily workflow and security checks. Furthermore, the implementation and integration with our ServiceNow platform were flawless, ensuring real-time threat data is immediately fed into our primary management system. This powerful integration dramatically enhances our response efficiency.

Finally, the customer support is exemplary, characterized by prompt, expert responses that ensure any issue is resolved quickly. UpGuard isn't just a tool; it's a unified platform that delivers clarity, efficiency, and continuous control over our entire cyber risk posture. Review collected by and hosted on G2.com.

I wish UpGuard would provide either the plaintext password or the password hash when reporting a data breach. This would help us determine whether the password is still in use, allowing us to better prioritize which users need to be alerted to reset their passwords. Review collected by and hosted on G2.com.

I use UpGuard to monitor security risk and maintain visibility over digital assets. A feature I love is its comprehensive approach to cybersecurity. I like how it combines everything in one place and provides real-time alerts. It helps me by giving a complete view of security risk all in one place. Additionally, the initial setup was pretty simple. Review collected by and hosted on G2.com.

Maybe the level of customization in reporting and dashboard. Review collected by and hosted on G2.com.

I like that UpGuard can pull notes and files I've previously uploaded which makes filling out future compliance questionnaires easier. It's nice that it reads those files to auto-fill parts of the form, speeding up the time it takes to do forms. Some of these forms have a lot of questions and would otherwise take a long time. The initial setup was also easy. Review collected by and hosted on G2.com.

I guess sometimes a question doesn't apply, but it just may not have a 'does not apply' button. So you're gonna have to upload filler or it's like an empty file to get past it. Review collected by and hosted on G2.com.

UpGuard gives me a single place to see the real risk picture without having to chase vendors for information. The automated questionnaires, security ratings, and continuous monitoring make third party reviews smoother and a lot more consistent. It saves time, keeps everything organized, and brings clarity to conversations that used to be non-existent. Review collected by and hosted on G2.com.

Some of the reporting views feel a little rigid. What’s there works, but a bit more flexibility around customizing dashboards and exporting insights would make it even easier to translate findings for leadership. Review collected by and hosted on G2.com.

I like how efficient it is to onboard new vendors using questionnaires based on security frameworks like NIST CSF. The ability to map vendors' security practices to these frameworks and come up with a final score is really helpful. UpGuard takes the manual process of security document exchanges and stores them in a single repository. Once the questionnaires are completed, they are automatically mapped to the NIST framework and a score is provided. There's no need for manual review and on-net storage of the documentation for the vendor, as everything is saved online with historical notes and documents under the vendor. The initial setup of UpGuard was very easy. Review collected by and hosted on G2.com.

I believe the AI feature could be improved. In proofing the outcome of what AI reports, I've found small discrepancies in what the information the vendor has provided and what AI has mapped to the final vendor score. Review collected by and hosted on G2.com.

I like the clear visibility and ease of use that UpGuard offers. It provides a simple real-time view of security risks, making vendor risk management straightforward and automating a lot of heavy lifting. This means I can spot and fix issues quickly. The initial setup was quite easy because the platform provides end-to-end user manuals and guides. Review collected by and hosted on G2.com.

I have no concerns with upgaurd as of now Review collected by and hosted on G2.com.

For my use case, the most valuable features have been the AI-generated risks for vendor risk assessments, along with the readability feature for the assurance documents. It is very user friendly and they have an excellent account manager who keeps us informed regularly about new updates and changes. I use UpGuard everyday and it is an excellent tool. Review collected by and hosted on G2.com.

There isn’t really a downside, per se, as UpGuard has been actively working on improving and closing the gaps. Review collected by and hosted on G2.com.