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356 UpGuard Reviews

4.5 out of 5
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356 UpGuard Reviews
4.5 out of 5
356 UpGuard Reviews
4.5 out of 5

UpGuard Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UpGuardQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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IM
Cyber Risk Advisor
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about UpGuard?

1. Ease of navigation

2. Minimalist vendor assessment module

3. Breacksight functionality that provides threat intelligence on your monitored vendors Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

1. Rigidness of vendor assessment module, although it is minimalist but it would be great to have the flexibility for higher customisation Review collected by and hosted on G2.com.

Response from Sander Buitelaar of UpGuard

Thanks for the review, Imran! We're happy to hear that UpGuard is helping you manage third-party risks more easily and seamlessly than through spreadsheets.

If you're comfortable sharing more details, we'd like to know what additional customization you're looking for while assessing vendors. Feel free to reach out to your Customer Success Manager or email us at market-research@upguard.com.

Verified User in Financial Services
UF
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

Me and my team used upguard to continuously monitor subdomains for the 3rd party amc company which we do VA and vapt assessment and this upguard tool has been great at providing us an overview of how our client external url's are secure in comparison to other amc clients Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

Usually it was dificult at times to flag many of the false positives, which decreases the rating for my client, which intern affects our relationship. Review collected by and hosted on G2.com.

SS
Senior Specialist - IT Security & Compliance
Enterprise(> 1000 emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
What do you like best about UpGuard?

IT is one shop for everything under TPRM umbrella, we can have complete inventory of our vendors, prioritize them, assess them based on internet security posture and for internal security posture, we can use the security questionnaire which are already created for multiple global standards or we can create our own based on contractual requirements. On top of it, we can have greate collaboration with vendors on real time basis to manage the overall TPRM product. It also provide great insight for internal organization like identitiy braches, news and security incidents etc.

Ease of Use, easy to implement - just searh for vendor name and it appears Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

Need to come up with option of bulk upload of vendors Review collected by and hosted on G2.com.

Response from Sander Buitelaar of UpGuard

We're happy to hear that UpGuard has been instrumental in providing a holistic overview of your TPRM program and facilitating real-time collaboration with your vendors.

I've added a resource from our knowledge base on how to import vendor data using our API. However, we'd love to know more about the bulk upload feature you mentioned. Feel free to reach out to market-research@upguard.com or your Customer Success Manager and we'll coordinate a chat with the product team!

See how UpGuard improved
Verified User in Education Management
AE
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

Upguard is a great product to keep all of our data as safe as we can and to make sure all our or apps and other products are doing the same thing. They give us a monthly report on how are are doing and what we can do to improve our rating and they do they same for all the companies we work with. You get a clear rating, like a credit report. Very easy to understand. Helps make my job easier. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

They charge for the amount of companies you monitoring which we have hit our max before we have to upgrade our account. Review collected by and hosted on G2.com.

Verified User in Consumer Services
AC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

Great portal with a lot of information on all types of companies. Third party risk assessments are easy to configure and run. Breachsight is easy to identify breaches and notify users of the breach as well as how to assist them on it. Typosquatting is a part of the Breachsight program which keeps us up to date on sites that MAY be looking to take advantage of our company domains. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

Typosquatting is a litte aggressive on what they consider a typosquatting domain. Most of the risk assessment employees are based out of Australia so there is a 12 hour lag time between Eastern time zone and them. Review collected by and hosted on G2.com.

Response from Sander Buitelaar of UpGuard

Those are some amazing time savings - going from 3-4 months to less than a month! We really appreciate the review and the feedback on Typosquatting. I'll pass this on to the product team. If you'd like to chat with them directly, feel free to reach out to your CSM or email us at market-research@upguard.com.

MT
Head of Service Delivery
Mid-Market(51-1000 emp.)
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Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about UpGuard?

Very easy to get started but also quite powerful when you delve into the more advanced functions. The interface is intuitive and easy to navigate. The licensing is also much simpler than many competitors as well as being competitively priced. UpGuard also deal directly with customers rather than forcing you to go through a reseller. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

Very little to dislike. There should be more information about how the ratings are calculated. For example, some "Critical" vulnerabilities seem to have a big impact on a vendor's score, while others are comparatively small. Review collected by and hosted on G2.com.

Response from Sander Buitelaar of UpGuard

Thanks for your review, Michael!

We're glad to hear that you find UpGuard easy to navigate and that it was competitively priced. I'm adding an article from our knowledge base on how our ratings are calculated.

See how UpGuard improved
Verified User in Utilities
AU
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about UpGuard?

UpGuard is an excellent product that we are constantly tuning into our company's needs. It constantly monitors the company's security posture through various indicators. Both management and operations team make use of the product daily which provides insights into externally visible vulnerabilities and mis-configurations. It has a wide range of reporting and works super well with vendor management were security questionnaires can be stored securly and assists vendors with resubmission of questionnaies by pre filling answers based on previously enter responses (time saver for all).

It a professional bug-free product that would work well in any size company. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

There may be some effort required initially to set up vendor module and risk profiles but well worth it . There is nothing to dislike about UpGuard. The system is stable, secure and works well.

I highly recommend it. It's important to mention that the team at Upguard is friendly and offers top-level service. Review collected by and hosted on G2.com.

David F.
DF
ISO
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

Clear Overview and subsequent actions enable my staff. Easy for them to perform their daily tasks. Easily integrated into our ecosystem. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

GUI and Menus not always intuitive, sometimes simple tasks have too many menu depths or not in the expected space. Review collected by and hosted on G2.com.

AS
Innovation Lead
Enterprise(> 1000 emp.)
Validated Reviewer
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

The ability to upload previous reports or security documentation for the system to extract the relevant information quickly from that (making the 160 odd questions it asks slightly less daunting) Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

The interface can feel cluttered, especially when managing large datasets. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
UN
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

UpGuard simplifies the security assessment process with an Easy-to-Manage Security Questionnaire system, enabling organizations to conduct risk assessments efficiently. UpGuard continuously monitors for vulnerabilities and potential data breaches across both third- and fourth-party systems, ensuring proactive detection and response to security issues. It's easy to monitor and track all our vendors in one platform, while also allowing to view and gain insight on the risk of ou vendors and our vendors, vendors!

I use upguard daily to check on recent security news, breaches and get notified of critical alerts.

The whole implementation was easy and quick to setup. It took us an hour to get up and running and was importing our questionnaire from our previous system.

Their customer support staff are friendly knowlegeable and quick to respond when I reached out about a vendor that didn't show up, but they were able to quickly add it to the platform. I would highly recommend Upguard to any of my peers that need Vendor RIsk Management. Give them a try and see for yourself! Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

I dont have any disklikes about upguard. I'ved used other platforms and there is nothing like it. As mentioned It's full featured and easy to use. Review collected by and hosted on G2.com.

Response from Sander Buitelaar of UpGuard

Thank you for such a thorough review.

We’re happy to hear how UpGuard is streamlining your security assessment and vendor risk management processes. It's amazing that it only took you an hour to get up and running and that the UpGuard platform has become a go-to for daily security updates, alerts, and questionnaire management.

Thanks again for sharing your experience. Please reach out to us anytime—we’re here to support you!