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356 UpGuard Reviews

4.5 out of 5
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356 UpGuard Reviews
4.5 out of 5
356 UpGuard Reviews
4.5 out of 5

UpGuard Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UpGuardQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Real Estate
UR
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about UpGuard?

Easy to understand actionable information from regular scans at your fingertips. Different report types are useful.

It was very easy to setup and see results within 24 hours. You can get almost real-time scan results of targeted assets as you fix and test.

Customer support is quick to respond and helpful.

Because of our slower pace of change, we don't use UpGuard daily, but we do use it regularly for reporting.

We have only experimented with other features within the Break Risk umbrella. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

They have addresses some of the filtering functionaly misses, but there are still UX hurdles to using Breach Risk at both an enterprise level as well as a domain by domain level. They seem to be less focused on the Breach Risk feature as whole and more focused on the Vendor Risk and Trust Center features (which we don't use) Review collected by and hosted on G2.com.

GR
Cyber Security Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

Vendor risk assessment is easy to use module, and we can give ratings to the vendors according to their criticality i.e Tier 1, Tier 2, Tier3.

Typosquatting is also a good section to know and monitor the permutations of our domains.

Breach sight section is also a good section

Customer support is also very good and fast response Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

There is nothing that I dislike about UpGuard. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

The UpGuard is an effective tool, that gives us an Executive Summary, Risk Profile and, shares ratings, and creates reports. The best thing about UpGuard Open Scan is to give us Identity Breach, Typo squatting, and scores which helps us to understand where we are and what security measures and best practices we have to take to improve our security posture from the external world. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

The UpGuard tool is impressive having all the required features and reports however it can be improved further by adding more parameters such as brand monitoring dark web analysis and remediation suggestions. Although it is a great tool to have. Review collected by and hosted on G2.com.

Juliano G.
JG
Director of IT Services, Infrastructure &amp; Security
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

UpGuard has provided visibility into our vendors’ cybersecurity posture that we previously lacked. It streamlines the entire risk assessment process, saving us significant time while improving accuracy in assessing risks, urgency, and impact. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

The basic version does not fully leverage AI’s potential capabilities. While the platform is robust, it requires time to extract its full benefits. Review collected by and hosted on G2.com.

Joevanne V.
JV
Principal Security Architect and Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

What I like the most about UpGuard is its user friendly interface. UpGuard also provides great features with very easy implementation and great customer support. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

UpGuard can improve when it comes to integrations. Having the ability to integrate with tools such as SIEM it will be beneficial to keep sources of alerts to a minimum and reduce the frequency of use such as logins to research. Review collected by and hosted on G2.com.

WM
Head of IT and Information Security
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

Upguard is a simple, user friendly and so efficient to monitor vendors security posture. In addition, Upguard has helped my company to understad the surface attack and allow us to manage it.

It was easy to implement and team adoption. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

For now, anything to dislike. Maybe Upguard could thing in more options to integrate with other tools, like Whatsapp, SIEM, etc. Review collected by and hosted on G2.com.

GR
Security Analyst
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

Best thing about UpGuard is Vedor Risk management as we can manage and assign tiers to the vendors as per our work and the vendor's criticality.

We can also send questoinnaires to new vendors to check whether they meet our criteria or not so that we can decide whether we want to onboard this vendor or not.

Easy to use. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

There is nothing that I dislike about this. Review collected by and hosted on G2.com.

Darren T.
DT
Director
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about UpGuard?

We use this Upguard to monitor our whole organisation, this includes over 200 websites, the product is easy to use, my team all speak well of it and sofar we have not had any negitive feedback from our team on implemention. Onboarding and support has been great, with all the available features I can only see our use of the product increasing. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

I can not think of a negitive to UpGaurd at this time. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

Upguard is an awesome vendor management platform. The ability to monitor our vendors security posture has been integral to our workflows as a security team. The platform has become part of our daily monitoring playbook.

Support has also been super helpful when we have had to reach out, and have solved all issues very quickly.

Integrations with other platforms we use has also been seamless. Was easily able to setup notifications to Slack.

Other members of my team also speak highly of the security questionnaires functionality. The absolutely love how much time it saves them.

I have also made use of the API recently, for which the documentation is excellent. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

I have not come across something that Ido not like yet. Review collected by and hosted on G2.com.

Verified User in Mining & Metals
AM
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

It does the job I need it to do and the company is improving the API functionality which i am impressed with. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

In the News section there is no inudstry or country to filter on. When reporting I would use these as sources if they were applicable to the industry I am in or the country in which we operate.

The biggest frustration is the fact that when a questionnaire is assigned to a user, they automatically receive mail from UpGuard, which is unsolicited and essentially spam for them. I agree with receiving UpGuard emails and marketing for the administrators, but the temporary users who only have access to fill in a questionnaire should absolutly not receive marketing and other spam emails from UpGuard. Review collected by and hosted on G2.com.