Save to My Lists
Paid
Claimed
Optimized for quick response

356 UpGuard Reviews

4.5 out of 5
The next elements are filters and will change the displayed results once they are selected.
Search reviews
Popular Mentions
The next elements are radio elements and sort the displayed results by the item selected and will update the results displayed.
Hide FiltersMore Filters
The next elements are filters and will change the displayed results once they are selected.
The next elements are filters and will change the displayed results once they are selected.
356 UpGuard Reviews
4.5 out of 5
356 UpGuard Reviews
4.5 out of 5

UpGuard Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UpGuardQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
Log In
Want to see more insights from verified reviewers?
Log in to view review sentiment.
G2 reviews are authentic and verified.
Verified User in Automotive
IA
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about UpGuard?

Upguard makes it easy and convient to manage TPRM. I have created multiple custom cyber security questionnaires all of which used programmable logic to make it more interactive. It is similar to no code programming, which is one of my favorite ways to build tools. I use frequently use Upguard to check our risk score and it makes it easy to compare it against competitiors. SSO easily integrated with out envrionement. Additionally, the customer support has been consistent and prompt. Our implementation period was swift. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

Upguard could implement more features to better allow for export of data into formats such as CSV. Additionally, Upguard should implement a feature that scans vendor websites for public email addresses, which would allow us to keep in conact when we are no longer able to contact the original contacts. Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

Comprehensive Security Rating - the platform continuously scans vendors external attack surfaces and assigns risk scores, helps us quickly identify potential threats.

Seamless vendor risk management - The automated security questionnaires and vendor assessments make the process incredibly efficient.

User Friendly Interface - The dashboard- is intuitive and provides clear, actionable insights that make risk management straightforward.

Excellent Customer support - Their support team is responsive and knowledgeable Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

the only improvement I can suggest is that some risk findings can feel really generic and we occasionally need to dig deeper to verify their impact. Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

The most helpful and valuable part of UpGuard to me is the Third-Party Risk Assessments via their Vendor Risk product.

This Vendor Risk portion of UpGuard has elevated our third-party assessment maturity within our large-scale company. The security questionnaires are easy to understand and implement. This is also supported by the help of the Questionnaire Library.

The Breach Risk Executive portfolio has been featured within our C-level and executive risk meetings and discussions.

Our team are continuing to embrace the new features that UpGuard can provide our company. We got to experience a productive UpGuard showcase about the upcoming features being introduced in 2025 from our account manager and support team at UpGuard. This was a pleasant and promising experience.

Our team use UpGuard on the daily when it comes to VIP protection via the Threat Intel and actioning the data breach notifications.

Excited to see what UpGuard does next! Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

One point of concern that we had early on with UpGuard was that we felt their Data Leaks information was under-developed and relied heavily on haveibeenpwned.com.

We are happy to see this has changed and that the new upgrade to the platform provides more clarity and detail to these notifications. Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

The platform has a ton of useful features and is extremely responsive from a UI perspective. Assessing and managing vendor security risks is a very complex process and a very inexact science that varies company to company and industry to industry. UpGuard helps simplify the process as much as possible. The available questionnaire templates are a very useful starting point and the ability to customize them is great. The templates sharing the underlying risk of each question/topic is great for really quantifying how a risk might impact our organization. The automated scanning scores are also a helpful input to an overall assessment. Our customer success team is extremely responsive to our questions and we meet regularly. The platform continues to improve with new features seemingly every quarter and we use these new features to find ways to enhance our current vendor management process. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

The biggest issue for us has been the inability to perform a one-off risk assessment of a vendor (a vendor we don't plan to "monitor" continuously) without using up a vendor license. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
AL
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Seller invite
Incentivized Review
(Original )Information
What do you like best about UpGuard?

In my particular case where I manage a small security team, I have the opportunity to have a centralized view of risks and security posture of my suppliers, being able to execute quick actions when necessary without the need to go into lengthy investigations. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

In some cases the alerts tend to be false positives or mentioning non-existent users on our platform, I think this could be solved more accurately with some integration to the active directory. Review collected by and hosted on G2.com.

Response from Sander Buitelaar of UpGuard

Thank you for such a comprehensive review!

We’re excited to hear how UpGuard is helping you with vendor risk management, improving cyber risk visibility, and streamlining compliance and reporting. It’s great to know that the customizable security ratings and user-friendly interface are positively impacting your workflows and saving you time.

We're also constantly improving and refining the product and appreciate the feedback regarding the learning curve, integrations, and emerging threats. If you'd like to elaborate and add anything else, feel free to reach out to your CSM or at market-research@upguard.com to have a chat.

Thanks for trusting us with your cybersecurity needs. Please don’t hesitate to let us know if there’s anything we can assist you with!

SP
Manager-IT Security, Risk &amp; Compliance
Mid-Market(51-1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

Its a good and easy solution to use when it comes to third party risk management. Its very easy to implement its on cloud and not on-prem. Users can easy import their excel questionnaire and create there own custom questionnaire to start or use the inbuild one. The vendor breach updates is very handy users can keep themselves updated in case there is a breach notification from vendor Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

It would be nice if there can be some integration available specially with different types of ticketing tools. Some more features like analysis of SOC report with AI would be a nice feature Review collected by and hosted on G2.com.

John H.
JH
Head of IT Security Risk and M&amp;A IT Security
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

The quality of the reports produced in Vendor analysis (third party risk management), as well as information about data breaches and risks involving our corporation are excellent, and at an unmatchable price. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

Nothing yet! We have just started using it, and we are very happy. Review collected by and hosted on G2.com.

PP
Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
(Original )Information
What do you like best about UpGuard?

UpGuard's VRM solution is a truly perfect and seamless product. employee data breaches on the external surface, a security rating that covers networks, websites, email, DNS, phishing & malware and brand reputation. This solution provides a NIST framework questionnaire to submit and monitor your maturity score. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

This solution is a SaaS product so any organization's vulnerability related data is exposed to the dark web. Additionally, the network security is exposed to vulnerable ports 161, 179, even if CERT-in indicates that these ports are not vulnerable. Review collected by and hosted on G2.com.

AJ
Cyber Security Engineer
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

Breach risk is a recommendable feature which offers many sections, including Remediations, Risk waivers, Risk profile which makes it easy to manage and address vulnerabilities with ease.

Customer support is very good and responsive very fast.

Identity exposures and data breaches gives a good insight about the security posture .

I use it daily to scan and share the reports to the stakeholders.

It is easy to implement. Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

Everything and every feature about UpGuard is great and useful.

Nothing to dislike Review collected by and hosted on G2.com.

A
Security Executive
Enterprise(> 1000 emp.)
Validated Reviewer
Verified Current User
Review source: G2 invite on behalf of seller
Incentivized Review
What do you like best about UpGuard?

UpGuard has proven to be a very useful tool for Vulnerability assessment.

Best part is that it provides with recommended remediation for a particular vulnerability.

Vendor risk is also very good part of this.

Many features are there and all are useful.

Identity breaches and Typosquatting are very good features.

Customer support is excellent.

I use it daily Review collected by and hosted on G2.com.

What do you dislike about UpGuard?

Each and every thing is helpful, nothing to dislike Review collected by and hosted on G2.com.