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upGrad Reviews & Product Details

Pradumn S.
PS
No working
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about upGrad?

Nothing to tell , Customer Support is bad once they make student enrolled then no use to talking to studnet the employee who has helped me in enrollment has blocked me. Review collected by and hosted on G2.com.

What do you dislike about upGrad?

Hello, my name is Pradumn Singh. I want to share my experience .Before enrolling in their course, they painted a rosy picture and influenced me to take up the course again and again calling me. I enrolled in March 2023 for an MBA in Logistics and Supply Chain, with 6 months of online study at that time i was working at Amazon ,Bangalore. and the remaining 1 year in Germany However, they promised provide to full assistance through my visa file and oncampus which turned out to be false. The visa team at upGrad did not review my file properly and my visa got rejected twice. I had to seek help from an agent, costing me 70k. They misled students by assuring a quick course completion and assistance with visa applications to relocate to Germany. Now, I am pursuing the course from India because i have not other choice and it lacks practical knowledge in the online sessions. Based on my experience, Me and my friends regrets getting enrolled at upGrad. I recommend exploring alternative platforms and conducting thorough research before making any decisions, as it could save you both time and money to avoid using any services from Upgard. Doing so may result in unnecessary costs and a waste of time.

hashtag Review collected by and hosted on G2.com.

What problems is upGrad solving and how is that benefiting you?

No problem is sloved Review collected by and hosted on G2.com.

upGrad Overview

What is upGrad?

upGrad is India’s largest online higher education company providing programs in Data Science, Technology, Management and Law, to students, working professionals and enterprises.

upGrad Details
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Product Description

upGrad is India’s largest online higher education company providing programs in Data Science, Technology, Management and Law, to students, working professionals and enterprises.


Seller Details
Seller
upGrad
Year Founded
2015
HQ Location
Mumbai, IN
Twitter
@upGrad_edu
131,813 Twitter followers
LinkedIn® Page
www.linkedin.com
4,319 employees on LinkedIn®

Recent upGrad Reviews

Anand  N.
AN
Anand N.Small-Business (50 or fewer emp.)
4.5 out of 5
"upGrad"
Upgrad has good courses and very good facility for doing degrees in abroad, And the costing is also very pocket friendly and the customer support i...
Pradumn S.
PS
Pradumn S.Small-Business (50 or fewer emp.)
0.0 out of 5
"Fraud # UPgrad"
Nothing to tell , Customer Support is bad once they make student enrolled then no use to talking to studnet the employee who has helped me in enrol...
Verified User
U
Verified UserEnterprise (> 1000 emp.)
0.5 out of 5
"Totally not worth it"
1. Their onboaring process is pretty smooth 2. Some of their professors are decent
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60 out of 61 Total Reviews for upGrad

3.9 out of 5
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60 out of 61 Total Reviews for upGrad
3.9 out of 5
60 out of 61 Total Reviews for upGrad
3.9 out of 5

upGrad Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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Overall Review Sentiment for upGradQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
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Anand  N.
AN
Solution Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: Organic
Guest users or non-business users of the software, not included in G2 scores.
What do you like best about upGrad?

Upgrad has good courses and very good facility for doing degrees in abroad, And the costing is also very pocket friendly and the customer support is very good. And it is very to apply for a course or degree Review collected by and hosted on G2.com.

What do you dislike about upGrad?

UI can be more interactive and user frinedly also, Should provide materials for the courses they provide. Review collected by and hosted on G2.com.

What problems is upGrad solving and how is that benefiting you?

I have learned and gained so much skills and experience from the upgrad Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Enterprise(> 1000 emp.)
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Validated Reviewer
Review source: Organic
What do you like best about upGrad?

1. Their onboaring process is pretty smooth

2. Some of their professors are decent Review collected by and hosted on G2.com.

What do you dislike about upGrad?

1. Constant bombardment on email. Its almost insane how much they harass individuals.

2. Horrible course co-ordinators. Some of them felt llike school dropouts! They had coordination skills of a 2 year old and the mind of a 6 month infant.

3. Unreliable student support. Our grades were constantly botched up till the last day. Replies were generic and calls were returned with hollow assurances.

4. Some of the professors were outright horrible. When we complained about this, we were punished with more lectures from the same professor. Smart.

5. Constantly begging to us for referrals. Imagine it was so bad, I had to put it out here! No UpGrad, you have wasted my money so I won't let you do that to my friends.

6. Course material was below average to say the least.

After paying in excess of INR 1.2 lakh, this is not what you expect from these 'so called' education professionals. Review collected by and hosted on G2.com.

What problems is upGrad solving and how is that benefiting you?

Upgrad supposedly provides upskilling but I could not find much benefit from the course. Since I did not get value from the course and there is no system for feedback, I have not benefitted in any way from the course. Review collected by and hosted on G2.com.

MN
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about upGrad?

Nothing to like , they are Scammers , lacking in reliability Review collected by and hosted on G2.com.

What do you dislike about upGrad?

They take your money, wait a while and refuse your application without returning money back,

I am experiencing frustration because I placed trust in your company, only to find it lacking in reliability. M.Nejem Review collected by and hosted on G2.com.

What problems is upGrad solving and how is that benefiting you?

They eagerly accept your documents and ask for payment, stall for time, and then callously reject your application without offering any refund. Review collected by and hosted on G2.com.

Sanju P.
SP
Marketing Analytics & Performance marketing lead
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: Organic
What do you like best about upGrad?

What ever good they did is all spoiled by the spamming they do for the rest of your life!! Review collected by and hosted on G2.com.

What do you dislike about upGrad?

The other name of Upgrad should be SPAMMER. They will irritate you to the core with referral messages. I get one WhatsApp message almost every day from their staff (aka referral buddy) to refer someone. I am fed up requesting them to stop harassing me with these requests, but no use. An organization that cannot manage the requests of its formal students won't be able to teach anything good.. So if you want to save yourself from getting spammed, don't enroll for any course. PS ( I did the strategic digital marketing program from upgrad and that's how I got into this Spam companies trap) Review collected by and hosted on G2.com.

What problems is upGrad solving and how is that benefiting you?

They provide online courses and that helped me in upskilling and job ready Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about upGrad?

Great Learning platform to learn new technical and soft skills to be presentable in the current market scenario because the courses are designed in trending manner and we can learn the enrolled courses on our own pace which can make learning easier. It also has mentors from the top institutes and also it brings new courses continuously which can be very useful for analysis of our strengths. Review collected by and hosted on G2.com.

What do you dislike about upGrad?

The rate of the courses are very high which can not be affordable by some people. Also sometimes it may lack In-Person teaching methodolgy which some persons prefer to learn. Also there is restriction pf access period for the courses that you enroll. They don't offer life time access to the courses Review collected by and hosted on G2.com.

What problems is upGrad solving and how is that benefiting you?

I had enrolled for multiple courses of data science and analytics which were having very good content and also it covered the topics in depth also. It also covered the practicals and hand on projects with live lectures during my learning period, which helped to solve my doubts and they also provdied some complimentary courses for me. Review collected by and hosted on G2.com.

MD MERAJUL H.
MH
Student
Information Technology and Services
Small-Business(50 or fewer emp.)
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Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about upGrad?

One of the things I like best about upGrad is its commitment to delivering high-quality education and ensuring industry relevance. The platform collaborates with top universities and industry experts to design and deliver courses that are up-to-date and aligned with the needs of the job market. This ensures that learners acquire knowledge and skills that are directly applicable in their respective fields.

Additionally, upGrad's emphasis on practical learning and real-world case studies is commendable. It not only helps learners grasp theoretical concepts but also equips them with the ability to apply their knowledge to solve practical problems. This practical approach greatly enhances the learning experience and prepares learners for the challenges they may face in their careers.

Furthermore, upGrad's career support services are a standout feature. They go beyond providing education and extend their assistance to help learners in their professional journey. From resume building and interview preparation to job placement assistance, upGrad supports learners in their efforts to secure rewarding employment opportunities. This comprehensive approach instills confidence in learners and increases their chances of success in the job market.

Overall, the combination of high-quality education, industry relevance, practical learning, and career support makes upGrad a standout platform in the online education space. It caters to the holistic development of learners and ensures that they are well-prepared for their chosen career paths. Review collected by and hosted on G2.com.

What do you dislike about upGrad?

While my overall experience with upGrad has been positive, there are a few areas where I believe there is room for improvement.

One aspect that could be enhanced is the flexibility of learning options. Currently, upGrad primarily offers structured courses with fixed timelines and schedules. While this structure can be beneficial for some learners, it may not be suitable for everyone, especially those with busy schedules or other commitments. Introducing more flexible learning options, such as self-paced courses or part-time programs, would be advantageous and allow learners to customize their learning experience to better fit their individual needs.

Another area for improvement is the cost of the courses. While upGrad provides high-quality education and comprehensive support, the pricing of their programs may be a deterrent for some individuals. Expanding the availability of financial aid options or introducing more affordable course packages would make the platform more accessible to a wider range of learners.

Lastly, although upGrad offers a vibrant learning community and encourages interaction among learners through discussion forums and live sessions, there could be further opportunities for collaboration and networking. Facilitating more structured networking events, mentorship programs, or industry-specific communities could enhance the networking aspect and create additional avenues for learners to connect with industry professionals and peers.

It's important to note that these points for improvement are relatively minor compared to the overall positive aspects of upGrad. However, addressing them would further enhance the learning experience and cater to the diverse needs of learners. Review collected by and hosted on G2.com.

What problems is upGrad solving and how is that benefiting you?

upGrad is solving several problems in the education landscape, and its solutions have been beneficial to learners like myself. Here are a few problems upGrad addresses and the corresponding benefits:

1. Lack of Industry-Relevant Skills: One of the significant challenges in traditional education is the gap between academic knowledge and industry requirements. upGrad tackles this issue by collaborating with top universities and industry experts to develop courses that are aligned with the latest industry trends and demands. By acquiring industry-relevant skills through upGrad, learners are better prepared to meet the expectations of employers and excel in their careers.

2. Limited Access to Quality Education: Many individuals face barriers such as geographical constraints, lack of time, or limited availability of quality education options. upGrad overcomes these limitations by providing online education, which is accessible to learners worldwide. The platform offers high-quality courses delivered by experienced instructors, enabling learners to access education at their convenience and pace.

3. Career Transition Support: Switching careers or advancing in a current field can be challenging without proper guidance and support. upGrad offers career transition services, including resume building, interview preparation, and job placement assistance. This support greatly benefits learners by increasing their employability and helping them navigate the job market more effectively.

4. Continuous Learning and Skill Enhancement: In today's fast-paced world, continuous learning and skill enhancement are essential to stay competitive. upGrad recognizes this need and offers a wide range of courses and programs across various domains. By enrolling in upGrad, learners can upskill or reskill themselves, ensuring they remain up-to-date with the latest advancements in their fields and remain valuable in the ever-evolving job market.

5. Community and Networking Opportunities: Traditional education often lacks a strong sense of community and networking. upGrad addresses this by fostering a vibrant learning community through discussion forums, live sessions, and networking events. This enables learners to connect with industry professionals, peers, and experts, opening up avenues for collaboration, knowledge sharing, and career growth.

The benefits of upGrad's solutions to these problems are numerous. As a learner, upGrad has provided me with industry-relevant skills, expanded my access to quality education, supported my career transitions, facilitated continuous learning, and connected me with a valuable network of professionals. These benefits have empowered me to stay competitive, enhance my employability, and advance in my chosen field. Review collected by and hosted on G2.com.

Mridul K.
MK
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about upGrad?

The study material and the mentors who are industry people are the most valuable and important thing they teach and most of all they the study material is basic and advance as well it has helped me in learning much throughout. Review collected by and hosted on G2.com.

What do you dislike about upGrad?

Sometimes the mentor who teaches a specific module needs to be a bit more specific also upgrad should really check before uploding the pre recorded lectures as some of the people actually don't know how to teach. Review collected by and hosted on G2.com.

What problems is upGrad solving and how is that benefiting you?

I need a industry shift so with the help of upgrad i am looking for data science job because they are at boom and soon they will provide a job seeker mentor who will help in this area. Review collected by and hosted on G2.com.

VIMAL S.
VS
Data Analyst
Small-Business(50 or fewer emp.)
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Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about upGrad?

1. Upgrad is a different e-learning platform; it provides a unique experience.

2.Upgrad provides you online Masters's program that also ties up with top universities worldwide. Some of its unique and best programs are Masters of Science in Data Science from IIIT Bangalore, MS in Data Analytics, MS in Applied Data Science.

3. Some of the upgrad exclusive PG programs like executive Post Graduate Program in Data Science and Machine Learning, Executive Post Graduate Program in Healthcare of Management, Advanced General Management Program, Job-linked Advanced General Management, Management Essentials.

4. Launches courses in collaboration with some of the top universities in India like IIT Bangalore, IIT Ghaziabad, IIM, IIT Delhi.

5.Upgrad offers courses like Bachelor of Computer Applications, BBA, PG Diploma Program, etc. Review collected by and hosted on G2.com.

What do you dislike about upGrad?

Maximum upgrad courses are paid to you, and their fee is much higher than average college. The app is good, but one negative point - videos are always in landscape mode, but even if you set up your phone on landscape mode, the text contents don't appear in the landscape. Review collected by and hosted on G2.com.

What problems is upGrad solving and how is that benefiting you?

1. Upgrad provided top-class lectures. Upgrad provided top-class lecture faculty and lecture quality. In the course, give the best quality and understanding questions.

2.Upgrad prepares you for the company placement and gets the placement done in the company. Through this, working professionals improve their skills and get selected on a very high company package after skill improvement.

3.I have joined many free courses and paid courses. After completing the course, the upgrad provides you degree and certificate. A certificate and degree make you look very different and give a distinct impression on the recruiter, improving your chances of selection. Review collected by and hosted on G2.com.

Sanchit G.
SG
Software Engineer
Small-Business(50 or fewer emp.)
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Validated Reviewer
Verified Current User
Review source: G2 invite
Incentivized Review
What do you like best about upGrad?

Convenience is a significant advantage of using a platform like upGrad. Students can access classes from anywhere at any time. The availability of a comprehensive library covering a wide range of topics, each of which is taught by top-notch faculty committed to imparting knowledge beyond books, as well as industry guides, trends, case studies, and topical challenges, further enhances the effectiveness of uptoGrad's learning platform. As a result, learners not only learn abstract theory but are also capable of applying practical aspects of their domain expertise, increasing their marketability and job aspirations. Review collected by and hosted on G2.com.

What do you dislike about upGrad?

The upGrad platform has a significant cost disadvantage when compared to other learning management systems like Coursera or Udemy. They charge far more than most of their rivals but nevertheless provide high-quality content. While communicating via text messages may initially seem advantageous, having meaningful conversations without the presence of other people in person becomes challenging with time. These are the few drawbacks of upGrad in my opinion. Review collected by and hosted on G2.com.

What problems is upGrad solving and how is that benefiting you?

It provides a customized solution for selection that can find candidates or recruit people using a variety of channels, including job boards, social media, and other sources. This guarantees superior prospects with the appropriate skill set at a reasonable cost, saving considerable time in the hiring process.

Any company seeking to increase performance metrics while also improving recruitment capabilities should consider upGrad as a great alternative to traditional infrastructures that require physical appearance every time something needs to be fixed. This will significantly help with manpower issues and provide a larger vision for a sustainable growth cycle that ensures stability. Review collected by and hosted on G2.com.

ASHRAF K.
AK
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Review source: G2 invite
Incentivized Review
What do you like best about upGrad?

I strongly recommended my friends to join on upGrad, Do courses or training from upGrad because i also did my training from upGrad i found such an amazing faculty members on it. And learning experience is also fabulous that's why i will suggeste my friends to join or do courses on upGrad and make your career bright. Thank you Review collected by and hosted on G2.com.

What do you dislike about upGrad?

I think nothing is dislikeable or hateable on upGrad, All are good and great .

I also found some great teacher or mentors on upGrad that's motivated me a lot. Review collected by and hosted on G2.com.

What problems is upGrad solving and how is that benefiting you?

I learn coding from upGrad. And that's help me much to build my career in the coding field i think and these all reviews are my own review and honest reviews about upGrad...so strongly recommend to viewers join now. Review collected by and hosted on G2.com.