Updox Features

Information Flow (3)

Patient Case Management: Synchronizes patient information throughout the entire org for up-to-date and consistent patient data/knowledge share. 28 reviewers of Updox have provided feedback on this feature.
Referrals Management: Tracks patient referrals, from before and during delivery of care, to coordinate care across specialties, departments, and facilities. 27 reviewers of Updox have provided feedback on this feature.
Records Management: Mines and collects patient data from EHRs and other patient databases (e.g. provider credentialing) to generate and maintain detailed, centralized patient profiles. 27 reviewers of Updox have provided feedback on this feature.

Dashboards & Reporting: Produces reports and tracks patients based on identifiable segments including demographics, psychographics, high-risk health issues, etc. 24 reviewers of Updox have provided feedback on this feature.
Team Management: Based on 24 Updox reviews. Automates administrative operations and facility and staff performance; can provide insights into patient satisfaction.
Secure Communications: Ensures health care systems are in compliance with industry regulations when communicating with patients no matter what the communication channel. 29 reviewers of Updox have provided feedback on this feature.
Patient Experience Management: Based on 27 Updox reviews. Provides organizations with the tools to optimize patient experience efforts

User Authorization - HIPAA Compliant Messaging: Allows administrators to set up and implement any levels of authorization required to send and receive secure messages This feature was mentioned in 48 Updox reviews.
Compliant Texting - HIPAA Compliant Messaging: Facilitates the receiving and sending of secure and encrypted text messages This feature was mentioned in 44 Updox reviews.
Compliant Emailing - HIPAA Compliant Messaging: Facilitates the receiving and sending of secure and encrypted emails 40 reviewers of Updox have provided feedback on this feature.
Clinical Communication - HIPAA Compliance: As reported in 46 Updox reviews. Facilitates communication between health care professionals
HIPAA Compliance - HIPAA Compliant Messaging: Based on 46 Updox reviews. Aligns and complies with HIPAA regulation and standards
Operating Systems - HIPAA Compliant Messaging: Supports desktop, iOS, and Android operating systems This feature was mentioned in 44 Updox reviews.
Message Lifespan - HIPAA Compliant Messaging: Based on 38 Updox reviews. Allows the determination and assignment of the lifespan of a delivered message
Workflow Enhancement - HIPAA Compliant Messaging: Based on 45 Updox reviews. Enhances clinical workflows

Workflow Management: Based on 38 Updox reviews and verified by the G2 Product R&D team. Enhances clinical workflows
Interoperability: Based on 34 Updox reviews and verified by the G2 Product R&D team. Integrates with existing medical practice solutions
Digital Intake Forms: Based on 33 Updox reviews and verified by the G2 Product R&D team. Provides digitized intake forms both for patient and physician use
Engagement Measuring: Based on 26 Updox reviews and verified by the G2 Product R&D team. Tracks and measures current and improved levels of patient engagement
Patient Satisfaction Management: Based on 25 Updox reviews and verified by the G2 Product R&D team. Equips and empowers health systems with touchpoints and strategies to improve overall patient experience and patient satisfaction scores.
EHR Integration: Based on 34 Updox reviews and verified by the G2 Product R&D team. Integrates with electronic health records/electronic medical records to improve patient record management and enable care coordination.
IPC Systems Integration: Based on 24 Updox reviews. Integrates with interactive patient care (IPC) systems to deliver patient education and key hospital information.

Online Presence Management: As reported in 27 Updox reviews. Facilitates and optimizes the management of a medical practice's online presence (e.g. physician websites and online review platforms)
Patient Feedback Management: As reported in 27 Updox reviews. Equips practices with tools to capture and analyze patient feedback in order to improve patient satisfaction
Patient Portal: Based on 28 Updox reviews and verified by the G2 Product R&D team. Facilitates and enables patient access to their personal health information and data.
Patient Communications: Based on 33 Updox reviews and verified by the G2 Product R&D team. Streamlines the delivery of messaging between health care professional and patient.
Integration with Wearables: Integrates with medical devices and wearables to keep track of patients' health outside of appointments and visits. 24 reviewers of Updox have provided feedback on this feature.

Telecommunications: Utilizes telecommunications technology to provide providers and patients with two-way communication. This feature was mentioned in 19 Updox reviews.
Low Bandwidth Support: Ensures that the telemedicine solutions works even when internet is slow or network is poor. 15 reviewers of Updox have provided feedback on this feature.
EHR Integration: As reported in 17 Updox reviews. Facilitates the integration between telemedicine platform and existing EHR.

Practice Branding: Provides health care organizations with the option to brand their telemedicine platform with practice-specific branding. This feature was mentioned in 15 Updox reviews.
Practice Specific: Based on 16 Updox reviews. Supports the needs and requirements of specialty practices.
Charting And Documentation: Generates or provides practioners with the tools to create clinical documentation post-meeting. This feature was mentioned in 18 Updox reviews.