280 UpContent Reviews
Overall Review Sentiment for UpContent
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After initial setup and fine-tuning (which takes no more than a few hours, max), the tool just _works_ without you having to go back and fiddle with anything: I get a constant stream of relevant content pieces, ready for me to share and talk about on LinkedIn every day if I want to.
Throughout the entire process, the UpContent team is right by your side, proactively offering support and help to get the most out of the use - even if you only pick the cheapest starter plan: The customer service is get here with a 15 USD/month SaaS product blows enterprise companies all the way out of the water. Review collected by and hosted on G2.com.
There's literally not a single thing I dislike about this company or its product. Review collected by and hosted on G2.com.
Onboadring and personalisation to my employers needs. Review collected by and hosted on G2.com.
No way to automate newsletters into Hubspot. Review collected by and hosted on G2.com.
Ease of use and FAST support and service. Very easy to curate articles for website or newsletters. Review collected by and hosted on G2.com.
No real downsides. A glitch here and there like any other products, but they resolve QUICK! Review collected by and hosted on G2.com.
In the past, we would have to manually look for news articles to populate our website. However, with Upcontent we have been able to dynamically show news articles that users actually want to see. This makes my life a lot easier. Also, the ability to track what articles users click on and show articles that are trending higher is a great feature. Review collected by and hosted on G2.com.
So far I do not have too many dislikes of this product. Some features that I would like to see added are.
The ability to add custom CSS on the Upcontent portal.
The ability to add hover states on the Upcontent portal.
An option to add a read more button on the list theme.
A few UX/ UI updates to make navigation easier. Review collected by and hosted on G2.com.
I appreciate having all of the industry news aggregated in one location so we can choose what we'd like to share. Review collected by and hosted on G2.com.
I have not yet run into any cons about UpContent. Review collected by and hosted on G2.com.
The great banner ads that brand to my firm and my Upcontent support person, Hannah, was so helpful, plus she shares the same name as me :) Review collected by and hosted on G2.com.
Not all ads are always removed which is a bummer. Review collected by and hosted on G2.com.
The customer service provided has been great! Lots of communication, one on one training and available everytime something is needed. Review collected by and hosted on G2.com.
It does take a several steps and time to set up your criterias and rules. Review collected by and hosted on G2.com.
Customer service is fast and helpful. Love the option of being able to pull content into our next platform as a draft so we can edit as needed, along with the AI voice option. Review collected by and hosted on G2.com.
The interface is a bit overwhelming and convuluted; I have often had to reach out to customer service for relatively easy questions. Review collected by and hosted on G2.com.
The avility to search for content online based on specific topics that are editable.
The customer support is exceptional. They are on top of it, always anwering to my questions and finding solutions in our favor. Review collected by and hosted on G2.com.
Some times our topics can get very technical, so it is difficult to find the right content even with a powerfull tool. Review collected by and hosted on G2.com.
I like that we can source articles from UpContent in an organized way, so if we want more articles in a particular topic, it's easy to find them. Review collected by and hosted on G2.com.
There was a steep learning curve for the platform, which is hard for people who struggle with technology. Also, we had to refine the topics many times but it still doesn't catch all the industry news that we'd like to capture. I usually check industry publications for vendor news, to make sure we aren't missing anything. Review collected by and hosted on G2.com.
