Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Love the connection we have with Upcity!"
5/5
What do you like best about UpCity?

We love how easy it is to refer people to review us. Having the opportunity to on additional lists and levels to attract more leads. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

The way to navigate the backend is more difficult to navigate now. I have to ask our rep multiple times or google on where to find things as previously it was easier to manage but due to the update its more challenging and tasks longer. Review collected by and hosted on G2.com.

Angelo F.
AF
Angelo F.
Founder
Small-Business (50 or fewer emp.)
"UpCity has helped my business grow"
5/5
What do you like best about UpCity?

Upcity has a very intuitive dashboard and their customer support is excellent. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Not much I didn't like apart from their external links being nofollow. Review collected by and hosted on G2.com.

Diana Marie B.
DB
Diana Marie B.
President
Small-Business (50 or fewer emp.)
"Huge Value!"
5/5
What do you like best about UpCity?

Upcity has a very hands on customer service team that is ready to assist you in to leveraging the most out of your account. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

There is nothing that I dislike about Upcity. Review collected by and hosted on G2.com.

Verified User in Internet
AI
Verified User in Internet
Small-Business (50 or fewer emp.)
"Complete rip-off, no customer service."
0/5
What do you like best about UpCity?

The false advertising that prompted me to sign up in the first place (and prepay 12 months) sounded great! (Spoiler alert... it wasn’t!!) Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Literally everything else. 5 clicks to my site in 2 months and they won’t let me out of the remainder of a 12 month contract because signing up “isn’t meant to generate traffic” I’m sorry...WHAT? I was lied to, told that the pages I would be featured on received hundreds of clicks every month. Again, I received a whopping 5. None of which led to anything more than a few spam emails from India. Complete sham. Complete waste of money. Review collected by and hosted on G2.com.

Sally B.
SB
Sally B.
Digital Marketing Manager
Small-Business (50 or fewer emp.)
"Great for Reporting, Tasks could be updated."
4/5
What do you like best about UpCity?

The reporting is everything from in-depth and simple to understand. Makes it easy to get a report quickly and for clients to understand them easily. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

As SEO changes and Google's algorithms update, etc... so too should the tasks in upcity. However, the tasks seem to remain the same and many of them you can no longer do because of this. Review collected by and hosted on G2.com.

Peter H.
PH
Peter H.
Owner
Small-Business (50 or fewer emp.)
"Upcity Great for Local SEO"
5/5
What do you like best about UpCity?

Easy to follow instructions that take you step by step through the process Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Sometimes the instructions were out of date. they might have worked in previous years, but the web changes quickly Review collected by and hosted on G2.com.

Verified User in Internet
UI
Verified User in Internet
Small-Business (50 or fewer emp.)
"The best solution to learning by doing"
4.5/5
What do you like best about UpCity?

The overall view of the web site situation. The explanations of things to do are very comprehensive and very understandable. Good understanding of SEO techniques as a whole that allow to a user (with average skill) to improve himself. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

I don't like the social management tool because I think it is no important in a seo tool. Good understanding of SEO techniques as a whole that allow to a user (with average skill) to improve himself. Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
CM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Awesome Software!"
5/5
What do you like best about UpCity?

My favorite features of UpCity is it's intuitive user experience, reporting, and how the steps are broken down to make it easy to tackle the basic building blocks of SEO as an individual. I've been a customer of UpCity since it's previous iteration and have been pleased with the increasing amount of functionality and the adaptability to the latest updates in search tactics.

What I really love is that the model can be demonstrated to potential clients and showcase an agency or a freelancers (or even the business owners) efforts to date and the impact on the changes. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

One area that I'm not a fan of is the emailed reports. I'd much rather see the report in my email if possible - I do like the weekly summary as I can see the results immediately. Review collected by and hosted on G2.com.

Mark V.
MV
Mark V.
Co-Owner/ Head of Account Management
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Solid SEO tool"
4/5
What do you like best about UpCity?

Step by step guide to SEO for newbies to follow. Reporting tools are great for clients. Not a stale product by any means, they're always rolling out updates and improving. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

The customization both on the reports and processes could be improved. They've added some tools to do that but not as intuitive as one would like. The main issue with SEO as a whole is that it really isn't the same per client no matter the keyword. The reputation piece could be built out a little more to really give us the ability to monitor reputation effectively. Review collected by and hosted on G2.com.

Jeff J H.
JH
Jeff J H.
Founder & King of Outsourcing
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Great for SEO Projects, and easy reporting"
5/5
What do you like best about UpCity?

The people behind upcity are great, they have a real passion for what they do , and the results they deliver for reporting is great for whitelabling. Review collected by and hosted on G2.com.

What do you dislike about UpCity?

Compared to other tools out there, the pricing is a bit higher than I'd like since we are using it for client reporting, but they really are a full-service software platform so it makes sense. Review collected by and hosted on G2.com.