Unthread Reviews & Product Details

Unthread allows us to make sure nothing falls through the cracks when it comes to support via Slack. We have multiple team members handling support requests and comms every day, so this been a valuable tool for us to ensure ownership and timely SLAs. Review collected by and hosted on G2.com.

The Unthread team has been fast and responsive despite being a small team. Each update seems to address feedback we may have had and improves our experience! Review collected by and hosted on G2.com.

The tooling and integrations have been excellent! Unthread has helped us future-proof and up-level our team's support process via Slack for several years to come. The team has been very receptive and responsive to feedback and queries as well, a good partner to work with. Review collected by and hosted on G2.com.

None. They are still growing and adding features which is great to see. Review collected by and hosted on G2.com.

Unthread is great for Slack customer & community support. We were wanted to do more with our customers in a Slack community, but a big barrier for us was how we could handle support questions coming in through Slack well, without losing track of questions & feedback in Slack threads. Unthread makes everything easy to manage. Review collected by and hosted on G2.com.

Nothing to dislike! It works well for what it's intended for. Review collected by and hosted on G2.com.