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Unleash Reviews & Product Details - Page 2

Unleash Overview

What is Unleash?

Unleash leverages Enterprise AI Search capabilities to access all information stored in your company's existing SaaS tools. Unleash streamlines easy and on-demand access to internal knowledge hubs, wherever you prefer to work. Unleash offers native integrations to Zendesk, Slack, Microsoft Teams, as well as access and generation of answers based on files and chats in 70+ SaaS platforms.

Unleash Details
Product Website
Languages Supported
English
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Product Description

Unleash provides a Google-like search solution that enables everyone in the organization to find every piece of information in one spot. Our AI-driven search technology connects SaaS applications and isolated data silos, like Slack, Notion, Jira, G-suite, Confluence, GitHub, Salesforce, AWS, Microsoft365, and many more. Detailed search filters let you browse through your information just as quickly as searching. The comprehensive index the search engine builds, combined with our advanced relevancy and ranking algorithms, creates a seamless, personalized search experience for each employee that gets better the more they use it. Unleash also includes features outside of search to make your day even easier — you can search and then launch applications or compose a new document.


Seller Details
Year Founded
2019
HQ Location
New York, US
LinkedIn® Page
www.linkedin.com
54 employees on LinkedIn®
Description

Unleash uses AI to leverage all information in your SaaS tools by streamlining knowledge easily within company departments, whenever an employee needs it, wherever they prefer to work. We achieve this through seamless integrations with your company's data sources such as Slack, Notion, Jira, Zendesk, and more, enabling every employee to find the information they are looking for by simply asking Unleash


Tal R.
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Overview Provided by:

Recent Unleash Reviews

Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Best AI-based federated search solution"
What I like the most about Unleash is its ability to quickly get answers for questions based on the company knowledge base. its super easy for use!
Verified User
U
Verified UserSmall-Business (50 or fewer emp.)
5.0 out of 5
"CTOs will benefit from adding Unleash to their engineering team"
It is simple to use and for admins they use RLP which is a dream come true. It takes few mintues to do the setup - and you are good to go. Their cu...
Verified User
U
Verified UserMid-Market (51-1000 emp.)
5.0 out of 5
"Gaming companies must have"
In gaming companies timing is king. Using Unleash our customer support, marketing and product teams are incredriby synced together. They get answer...
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Unleash Media

Unleash Demo - Zendesk Native Integration
With Unleash's integration into Zendesk, you can receive answers to your queries as soon as you raise an issue, eliminating the need to scour various tools in search of a solution.
Unleash Demo - Enterprise AI Search
Search for resources or ask questions and receive AI-generated answers sourced from your company knowledge hubs such as Notion, Jira, Confluence and 70+ other apps.
Unleash Demo - RFP AI-Powered Automation
Seamlessly automate the RFP filling process during the due-diligence phase. By importing your RFP file into the Unleash platform, it automatically detects and retrieves answers to the questions from the connected knowledge bases you have in Unleash, saving you hours of repetitive work.
Unleash Demo - AI-Powered Slackbot assistants
When you integrate the Unleash bot into your Slack channels, it actively monitors discussions to provide answers sourced from your connected apps. Through the Slack Assistant's back office, you can configure which data sources the bot utilizes to address inquiries, using the data you have connect...
Unleash Demo - Go links creator
Go Links enable the creation of short and intuitive URLs using the format go/link. They are designed to help users easily remember and access important information by providing simple and memorable links. These links can be created from various platforms like the desktop or web app, allowing for ...
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26 Unleash Reviews

5.0 out of 5
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26 Unleash Reviews
5.0 out of 5
26 Unleash Reviews
5.0 out of 5

Unleash Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
Pros
Cons

Overall Review Sentiment for UnleashQuestion

Time to Implement
<1 day
>12 months
Return on Investment
<6 months
48+ months
Ease of Setup
0 (Difficult)
10 (Easy)
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Verified User in Computer & Network Security
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unleash?

What I like the most about Unleash is its ability to quickly get answers for questions based on the company knowledge base. its super easy for use! Review collected by and hosted on G2.com.

What do you dislike about Unleash?

What I don't like about Unleash is that it currently doesn't have a mobile app, which makes accessing information on the go more difficult ( you can do it using the Slack bot). Review collected by and hosted on G2.com.

What problems is Unleash solving and how is that benefiting you?

Data retrieval

Find resources

Launch apps and pages

Ask questions

At the end of the day it saves time and time is money.. Review collected by and hosted on G2.com.

Verified User in Accounting
UA
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unleash?

I used to spend hours of messaging all relevant field positsions such as sales and product reminding them what are the core value of our products and competitive advantange. Using Unleash, they can just use our ask-marketing channel and Unleash's AI slackbot will answer based on my documentation. That's amazing! Review collected by and hosted on G2.com.

What do you dislike about Unleash?

I hope that one day I'll be able to generate copy and ads using Unleash based on our data. One day that will happen for sure! Review collected by and hosted on G2.com.

What problems is Unleash solving and how is that benefiting you?

Sharing informatrion, finding information, reaching ROI goals, branding Review collected by and hosted on G2.com.

Verified User in Newspapers
AN
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
(Original )Information
What do you like best about Unleash?

getting up Unleash was a breeze! it help us to create a better response to our users. The integration phase went smoothly, and we were up and running in no time. Review collected by and hosted on G2.com.

What do you dislike about Unleash?

I dislike when a company with an AI-powered search product lacks transparency about how their AI algorithms work or fails. Review collected by and hosted on G2.com.

What problems is Unleash solving and how is that benefiting you?

A company with an AI-powered search product solves the problem of efficiently finding relevant information amidst vast data sets. This benefits users by saving time, improving productivity, and delivering more accurate and personalized search results. Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unleash?

I use their automation for filling RFPs - I often get these long forms of questions from our proudct team and I just upload it - Unleash provides the answers and their source. It saves me hours every week. Also I just use their enterprise search for finding documents I'm looking for. Review collected by and hosted on G2.com.

What do you dislike about Unleash?

Code generation - it's not as good as I expected so I use Github copilot instead. Review collected by and hosted on G2.com.

What problems is Unleash solving and how is that benefiting you?

finding information, filling forms, saving time, automating challenging processes Review collected by and hosted on G2.com.

Verified User in Information Technology and Services
UI
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unleash?

Unleash in Zendesk has been a game-changer for our support team. They can now find answers to customer inquiries quickly and efficiently, thanks to Unleash's AI-powered search. This has significantly improved our customer satisfaction ratings. Review collected by and hosted on G2.com.

What do you dislike about Unleash?

It's a minor issue but I asked them to add another integration that didn't exist in their list of intergrations, and I didn't get it yet. However it makes sense with the workload they have. Review collected by and hosted on G2.com.

What problems is Unleash solving and how is that benefiting you?

Finding information, reducing time to response to tickets, Zendesk CSAT Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Enterprise(> 1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unleash?

Unleash's Slackbot integration has transformed our communication and productivity. We have Unleash assistants deployed in multiple Slack channels, acting as an AI-powered knowledge management tool. Employees can simply ask questions and get verified answers directly within Slack, eliminating the need to search through countless documents or wait for colleague responses. Unleash has fostered a culture of knowledge sharing and saved us tons of time. Review collected by and hosted on G2.com.

What do you dislike about Unleash?

it's generally great, no complaints. happy with that :) Review collected by and hosted on G2.com.

What problems is Unleash solving and how is that benefiting you?

collaboration, access to knowledge, efficiency Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unleash?

I use Unleash daily to convey our office policy to all new employees joining the company using their chatbot that works within Slack. It's so useful and easy to use and all our new employees love it Review collected by and hosted on G2.com.

What do you dislike about Unleash?

I'm waiting for a new integration to our office management software - it will take few weeks, but I'm sure it will happen Review collected by and hosted on G2.com.

What problems is Unleash solving and how is that benefiting you?

finding information, answering new employees, helping onboarding process Review collected by and hosted on G2.com.

Verified User in Computer Software
UC
Small-Business(50 or fewer emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unleash?

It is simple to use and for admins they use RLP which is a dream come true. It takes few mintues to do the setup - and you are good to go. Their customer support team is incredible and helped with every challenge we faced. Review collected by and hosted on G2.com.

What do you dislike about Unleash?

I hope it will generate code one day but it's not there yet. Review collected by and hosted on G2.com.

What problems is Unleash solving and how is that benefiting you?

finding infomration, sharing knowledge, reducing number of tickets Review collected by and hosted on G2.com.

Verified User in Computer Games
UC
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unleash?

In gaming companies timing is king. Using Unleash our customer support, marketing and product teams are incredriby synced together. They get answers on the spot and it enables our monetization efforts to succeed much better than before. Review collected by and hosted on G2.com.

What do you dislike about Unleash?

I hope that one day we can embed Unleash within our products. It's not there yet Review collected by and hosted on G2.com.

What problems is Unleash solving and how is that benefiting you?

Finding information, sharing knowledge, monetization, profit generation Review collected by and hosted on G2.com.

Verified User in Banking
UB
Mid-Market(51-1000 emp.)
More Options
Validated Reviewer
Verified Current User
Review source: Organic
What do you like best about Unleash?

The setup and integration of Unleash with our existing systems was incredibly smooth. Their team provided excellent support throughout the process, ensuring everything went seamlessly. Unleash's intuitive interface made onboarding our team a breeze. We were up and running with Unleash in no time, and the benefits were immediately apparent. Review collected by and hosted on G2.com.

What do you dislike about Unleash?

there are a few advanced filters we'd love to see added Review collected by and hosted on G2.com.

What problems is Unleash solving and how is that benefiting you?

collaboration, access to knowledge, efficiency Review collected by and hosted on G2.com.

Unleash