Universe Reviews & Product Details - Page 2

Everything is simple, clear and intuitive. Anytime I wondered "hey, how do I do this?" it was exactly how I figured it should be. Anytime I thought "Hey, if this was really a good tool, it would have this" and it did. Also, it just looks good. The site is clean and well designed. Review collected by and hosted on G2.com.

I don't have any real complaints yet. I suppose there could be a few more options for website design but honestly I liked what I used. Review collected by and hosted on G2.com.

The software has some cool features, like selling tickets from my websites, create a custom event page, good event tracking and some other useful things Review collected by and hosted on G2.com.

The software is generally good, i don't have any negative comments at the moment. The quality of support could be tested further. Review collected by and hosted on G2.com.

I've used a variety of Event Registration systems, but none allow the customer to better brand the platform than Universe. The best feature, by far, is being able to embed the entire registration process into your own website.

The Universe team has been incredibly responsive & helpful as we have transitioned several clients over to their platform.

Not only that, Universe will save you money in most cases. Review collected by and hosted on G2.com.

There are a few features still missing, but in the grand scheme of things they are minor & the team promises they are coming. Namely - you can do % discounts, but not $ amount discounts. Review collected by and hosted on G2.com.

It's ver easy to organise an event on universe, and can find lots of fun events nearby as well. And best of all, it's free to create free events, and it's cool to send an event invitation to your friends! I use it not only for business events, but also to organise Sunday fun days and kids parties! Review collected by and hosted on G2.com.

It's not Australia local, need more and more people to use it. It will be more local recognised if it uses an au domain name and do more advertising in Australia. Review collected by and hosted on G2.com.

It's easy to setup and allowing multiple payment gateway selection along with social media integration to share and get discount off the tickets. Review collected by and hosted on G2.com.

More payment gateway needs to be built in to event organiser more options Review collected by and hosted on G2.com.

Event website has a very professional appearance. I'm able to export registrant information as an Excel spreadsheet. Universe honored my former relationship with Eventjoy and waived fees for first year. Review collected by and hosted on G2.com.

I found the Eventjoy interface simpler and more intuitive. It takes more clicks to get to the page as customers see it, so it takes longer to find the link when I want to simply paste it into an email for a potential customer. The labels for designing the registration form and retrieving ticketing information don't seem that intuitive to me, either. The appearance of the Eventjoy registration page also put the image in the background and the title in large text in front of it. This meant you got to the critical info. much more quickly, w/less scrolling. From the design end, it would be helpful if the image width were specified so I could create an image that fits the template on the first try. In the ticketing process, it would be really useful to be able to duplicate and then modify my template from an earlier event. I ask a set of standard question for each event, and in the current process, have to re-enter all of these questions and possible responses manually. I also do not receive notifications when I sell tickets. I've been told that they are "soft-bouncing," but that they don't know why this is and can't do anything about it. I never had this issue with Eventjoy, either. Review collected by and hosted on G2.com.

Simple site design.

Fees (2%/$.99 per ticket) were less than Eventbrite (which we also used to sell tickets for the same benefit concert). Free event option available with no fees.

Much quicker and easier than setting up a custom hosted solution to sell tickets (with drupal, wordpress, etc.). Review collected by and hosted on G2.com.

Not quite as popular as other event management systems such as EventBrite or Brown Paper Tickets (so people may not be apt to search for local events directly from the Universe site, especially in smaller towns or unknown/new events). Review collected by and hosted on G2.com.

From day one the Customer Service was exceptional. Also, I love the fact they had a Landing Page that was excellent. Unlike Eventbrite, their landing page can be customized with fonts, etc. Review collected by and hosted on G2.com.

I like everything so far. Universe has nailed it as far as my needs. Review collected by and hosted on G2.com.

The event guest list check-in feature was so helpful and so easy. It downloaded brilliantly to our iPads and allowed us to manage the list easily and get guests into the door quickly. Review collected by and hosted on G2.com.

I don't dislike anything now. I had used Universe years ago when it started and there were definitely kinks. All of those have been worked out and it's now a very useful and reliable tool. I was really happy to see those changes happen and how solid the system now is. Review collected by and hosted on G2.com.

For the first 11 years of our existence, Syracuse International Film Festival used our own website and local merchants to sell tickets/passes to our annual festivals and other year-round events. In 2015 we decided that we really needed to use a more robust, user friendly ticketing system.

After researching a number of online ticketing systems we picked Universe Ticketing. We’re very glad that we made that decision. We found Universe very user friendly. We were quickly able to set-up multiple events at a variety of locations around town and adjust details if needed afterwards. We had various levels of ticket/pass pricing including some events that we were offering a discount for or were free. Universe allowed us to adjust the pricing for each event as needed and to track all these various price points. Our attendees were able to print out their own tickets or show us them on their smart phones which made for a quicker and more pleasant entry into the festival events. The many reporting features allowed us to accurately track events and who was attending them. Our Board of Directors appreciated the easy to understand financial reports and the reasonable costs for using this system.

When evaluating any ticketing system a question to ask is – Would you use it again? The answer for us is Yes. We have already set-up ticketing for our SpringFest event and plan to use Universe Ticketing for all future events. We would recommend Universe Ticketing to others. Review collected by and hosted on G2.com.

None of the features of the Universe Ticketing system make it difficult to use. It is very user friendly both for the people setting up the events as well as the people looking to get tickets. Review collected by and hosted on G2.com.