---
title: Unitrends Backup and Recovery Reviews
meta_title: 'Unitrends Backup and Recovery Reviews 2026: Details, Pricing, & Features
  | G2'
meta_description: Filter 462 reviews by the users' company size, role or industry
  to find out how Unitrends Backup and Recovery works for a business like yours.
aggregate_rating:
  rating_value: 4.2
  review_count: 462
  scale: '5'
date_modified: '2026-08-07'
parent_category:
  name: Backup
  url: https://www.g2.com/categories/backup
---


# Unitrends Backup and Recovery Reviews
**Vendor:** Kaseya  
**Category:** [Server Backup Software](https://www.g2.com/categories/server-backup)  
**Average Rating:** 4.2/5.0  
**Total Reviews:** 462
## About Unitrends Backup and Recovery
Unitrends Data Center Backup and Recovery offers a Unified BCDR solution enabling our users to address the challenges of today with a complete, agile solution designed to backup, secure and recover all workloads. The platform encompasses protection for traditional data center infrastructure as well as cloud-based IaaS workloads, SaaS applications and the data being generated on endpoint devices such as laptops and PCs. Purposeful integrations with security tools provide end-to-end protection against cybercrime and human error, while automation and artificial intelligence is injected into the platform to simplify complex systems and provide a unified experience with visibility across a complete backup infrastructure.



## Unitrends Backup and Recovery Pros & Cons
**What users like:**

- Users value the **agent/appliance-based system** of Unitrends Backup, enhancing security against ransomware and simplifying management. (7 reviews)
- Users value the **reliability** of Unitrends Backup and Recovery, ensuring backups work flawlessly with excellent support. (6 reviews)
- Users praise Unitrends for its **exceptional customer support** , noting quick and professional assistance when needed. (4 reviews)
- Users value the **intuitive user interface** for managing backups smoothly and effectively, enhancing their overall experience. (4 reviews)
- Users praise the **reliable backup frequency** of Unitrends Backup, ensuring seamless data protection without issues. (3 reviews)
- Users appreciate the **intuitive UI** of Unitrends Backup and Recovery, facilitating smooth management and restoration processes. (3 reviews)
- Recovery Ease (3 reviews)
- Access Ease (2 reviews)
- Backup Services (2 reviews)
- Backup Support (2 reviews)

**What users dislike:**

- Users often struggle with **poor customer support** , experiencing delays and frustrations due to lack of troubleshooting assistance. (5 reviews)
- Users face **backup issues** with complex setups and lack of troubleshooting support, making the experience frustrating and inefficient. (4 reviews)
- Users find the **user interface challenging** , suggesting improvements for easier navigation and report customization. (4 reviews)
- Users find the **poor interface design** of Unitrends Backup and Recovery frustrating and difficult to navigate daily. (4 reviews)
- Users struggle with **missing features** like intuitive UI and flexible device management, impacting daily operations and efficiency. (3 reviews)
- Poor Navigation (3 reviews)
- Time-Consuming (3 reviews)
- UX Improvement (3 reviews)
- Complex Setup (2 reviews)
- Difficult Management (2 reviews)

## Unitrends Backup and Recovery Reviews
  ### 1. Best tool for migrating from an on prem tape based or storage backup services to cloud services

**Rating:** 5.0/5.0 stars

**Reviewed by:** Appanna D. | Azure DevOps Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** September 18, 2023

**What do you like best about Unitrends Backup and Recovery?**

The best part i like in this service is you can bring your own hardware and deploy it as a virtual machine backup essentials  in your datacenter there it can backup practically anything you want and restore it to your network path whenever necessary

**What do you dislike about Unitrends Backup and Recovery?**

The easy interface of central dashboard went away when they upgraded their version to V10.0 due to this users might need some technically good enough to traverse to setup the backup

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Unitrends has a inbuilt tail log backup feature to enable the user to restore the database to the current point in time and also provides the reliable backup their systems to backup from bi directional from the cloud and physical servers

  ### 2. Overall a great backup product that is user friendly.

**Rating:** 4.5/5.0 stars

**Reviewed by:** Alex L. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Unitrends Backup and Recovery?**

We have been using the product for some time now and as an incoming staff member, its very user friendly for someone who doesnt have the experience with cloud based backups.

**What do you dislike about Unitrends Backup and Recovery?**

Nothing to really dislike about it as it is user friendly and support for the product has been very quick when we need assistance, even when they need to escalate to other staff.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

We are using it for backup of our on prem servers and sql database backup into unitrends. We create jobs to backup daily and weekly based on the device and storage needs.

  ### 3. Unitrends and DR

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Mid-Market (51-1000 emp.)

**Reviewed Date:** February 22, 2024

**What do you like best about Unitrends Backup and Recovery?**

Unitrends Backup and Recovery is a robust and reliable solution that offers peace of mind for data protection

**What do you dislike about Unitrends Backup and Recovery?**

Very complex sometimes, and Support delays

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Disaster Recovery and Data retentions

  ### 4. Unitrends - The best kept secret in Backup and Recovery

**Rating:** 5.0/5.0 stars

**Reviewed by:** Alan F. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 15, 2023

**What do you like best about Unitrends Backup and Recovery?**

Unitrends is a strategic choice for any end customer regardless of where their journey begins. Stand alone solutions are often a starting point for on-prem backup, Cloud SaaS, server or endpoint direct to cloud or Public Cloud workloads which come together with a fully integrated solution with centralised management wherever in the world your data lives covering both physical and virtual appliances.

**What do you dislike about Unitrends Backup and Recovery?**

Absolutely nothing.  it does what it says on the tin. quickly, easily and effectively. It's easy to install and getup and running and easy to manage.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

IT knows exactly how quickly they can recover from data loss, what the current state is and when it was last tested. A very useful feature of Recovery Assurance is we use it for patch testing before deployment to our live environment

  ### 5. Unitrends

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bernard  G. | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 07, 2023

**What do you like best about Unitrends Backup and Recovery?**

Able to setup the backup and almst forget about it.  Backups run without any issues and the automated restore tests are great.  Simple to setup and we backup client's servers at least daily.

**What do you dislike about Unitrends Backup and Recovery?**

Setting up the replication offsite is a bit klunky in that their terminolgy is hard to understand for the first time.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Before Unitrends we spent an extreme amount of time resolving failed backups.  Now we just check periodically that the backups are running without issues.

  ### 6. Our experience with the product has been extremely well

**Rating:** 4.0/5.0 stars

**Reviewed by:** Rick G. | Network Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Unitrends Backup and Recovery?**

Whenever we've run into an issue support has been right there to guide us through the process to restore our services.

**What do you dislike about Unitrends Backup and Recovery?**

The user interface is a bit outdated and when there is an issue there really isn't much detail to lead you to the correct solution without contacting support.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Our previous, open source, solution was limited in several ways and lacked support in any real useful way.  This product includes support and allows us to be confident than our data is secure.

  ### 7. It provides endtoend protection & the immediate recovery of data from all physical & virtual systems

**Rating:** 5.0/5.0 stars

**Reviewed by:** charan kumar p. | Test Engineer, Enterprise (> 1000 emp.)

**Reviewed Date:** August 18, 2023

**What do you like best about Unitrends Backup and Recovery?**

Unitrends is available for a maximum of 10 resources(sockets or servers) and provide the essential backup and restore capabilities at the hypervisor and file level also provides the realtime monitoring of backups/recovery jobs are quickly completed with the help of SSD disks

**What do you dislike about Unitrends Backup and Recovery?**

Mostly for enterprise edition users only has the full control on the failover data backup/restoration can be applicable ideally it was a concern to think and recovery of the data takes bit longer time than usual

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Unitrends has a enterprise edition integrates with ReliableDR which automatically checks backups for freely definable recovery point objectives and recovery time objectives and ensures the recoverability of system at all the times

  ### 8. Enterprise backup solution that is easy to implement!

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Biotechnology | Mid-Market (51-1000 emp.)

**Reviewed Date:** December 15, 2021

**What do you like best about Unitrends Backup and Recovery?**

Unitrends is an enterprise backup solution that is easy to learn, scalable,  and easy to integrate. With a Unitrends backup appliance, you can protect workstations across your network or just in a specific VLAN. The solution works with VMware and offers more flexibility compared to other offerings. Backing up using incremental changes, makes backups faster and easier to manage. The appliance is a self contained unit, no additional servers are required and no exernal storage is needed. Send backups to AWS or Azure quickly and spin up the restoration just as fast.

**What do you dislike about Unitrends Backup and Recovery?**

There is not much to dislike. Simply install the agent on a workstation, configure the back appliance and backups starts! Its a very seamless system. The appliance does require administration, monitoring, and testing. However, that is par for the course because it is better to have backup!

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

We have lab machines on a separate VLAN. The Unitrends appliance performs incremental backups of the data and OS on these workstations. This gives us peace of mind knowing that the data is backed up. You are not tieing up a server, external storage, etc. In case of hard disk failure, the restore process is quick.

  ### 9. Pricey but Worthwhile

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Automotive | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Unitrends Backup and Recovery?**

Granular level of control over the methodology of how backups can be taken is excellent. The overhead of the client is extremely minimal and takes little in resources OR drive space. Excellent management interface on the local server as well.

**What do you dislike about Unitrends Backup and Recovery?**

Single file recovery is a little bit hokey and could be better laid out - it takes way too many steps to navigate/drill down the file you are looking for through the web interface. Less than clear on how to rename the SMB share as well as account credentials for access to it so that you can grab the local client installer from the backup server. Updates are crazy frequent.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Simultaneously provides on-site backup, encrypted off-site backup, as well as hot *AND* warm storage/DRaaS - they can spin up a VM from a backup of your physical server and transparently (and securely!) deploy the VM in their cloud with IP pass-through to your on-prem network if a server fails so that systems never even need to be adjusted to talk to the backup. It's like the primary never left.

  ### 10. 10 Years of using Unitrends

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jay S. | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Unitrends Backup and Recovery?**

It works! Very simply put, it works. The restore process is not overly difficult and backup times are not bad. We backup 5 physical and 4 virtual servers using both file and image level backups. We have had to make recoveries many times due to human error. When you need it, the product is there and works. I also very much enjoy the ability to spin up restorals in the cloud in the event that we had a catastrophic event in the office.

**What do you dislike about Unitrends Backup and Recovery?**

Some of the interfaces and naming procedures could be made to read more clearly. Instruction sets should be provided on the interface rather then web forums. Some false positive alerts should be cleared when cleared but to do not go away.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

It provides backups of backups. We also have whole environments backed up which can be very convenient in emergencies. We also, enjoy the protection from ransomware allowing us to restore from previous points in time.

  ### 11. UniTrends Backup Appliances

**Rating:** 5.0/5.0 stars

**Reviewed by:** Tom F. | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 25, 2023

**What do you like best about Unitrends Backup and Recovery?**

The speed of backups and restore is amazing, along with the ability to spin up protected devices on the appliance or in the cloud and access via a secure VPN.

**What do you dislike about Unitrends Backup and Recovery?**

The worst part is having to use a 2nd pane of glass to manage the system, but they are quickly working to bring this integration into VSA X

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

They are quickly moving into using a single pane of glass and getting integrated into VSA X

  ### 12. Unitrends Backup Appliance Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Anna P. | Enterprise (> 1000 emp.)

**Reviewed Date:** September 06, 2023

**What do you like best about Unitrends Backup and Recovery?**

Unitrneds is extremely easy to use.  The dashboard is very user friendly.  Backup and recovery is fast and reliable.

**What do you dislike about Unitrends Backup and Recovery?**

I do not like their support.  Delays in getting back to us after opening up a support call.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

We moved away from Evault.  Evault became undependable.  Jobs constantly failing.  Not very user-friendly agent.

  ### 13. Awesome Experience with Unitrends over the years

**Rating:** 5.0/5.0 stars

**Reviewed by:** Heather H. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 08, 2023

**What do you like best about Unitrends Backup and Recovery?**

Ease of use. From setup to recovery. Awesome customer service that has been consistant throughout the years we have been with them.

**What do you dislike about Unitrends Backup and Recovery?**

Sometimes when a server client fails its not clear why so I have to dig. Very common though that it is the fault of the domain server not the unitrends box.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Onsite and Offsite backup for our accredidations and

  ### 14. Solid backup and restore solution with lots of possibilities

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Public Safety | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Unitrends Backup and Recovery?**

It does a good job of managing space on the drives and removing only the oldest backups.  It's saved our butt countless times over for users who delete files off the network!

**What do you dislike about Unitrends Backup and Recovery?**

Many features are add-ons so your base price will increase.  The restore files options is kind of convuluted, but it gets the job done despite those particular quirks.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Unitrends has done a good job in allowing us to recover deleted files.  We haven't yet used it to restore whole systems or VMs, but the fact it has those capabilities is valuable to us.

  ### 15. Does what it says, but requires some know how

**Rating:** 4.0/5.0 stars

**Reviewed by:** Teran H. | Gerlinger Steel, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 16, 2023

**What do you like best about Unitrends Backup and Recovery?**

The File explorer is likely the best part about the Unitrends backup. I have used a Synology and a Nimble, and neither have the file explorer type backup as neat and tidy as the Unitrends.

**What do you dislike about Unitrends Backup and Recovery?**

Slower option of the 3 I have, and sometimes the GUI is a bit dated/cumbersome. This is a relatively easy change with some background changes and a UI refresh, so its not that big of a deal. In addition, the more you understand how to use CLI, the less this matters.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Being able to have backups every hour for a day, and 7 days a week for months on end, while being able to pull any specific file from that time in case someone accidentally deleted something, a server corrupted, or other data disasters.

  ### 16. A Robust Commercial Quality Backup and Archival System

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bruce C. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Unitrends Backup and Recovery?**

I was specifically looking for a solution that would allow me to spin up a VM in the cloud as a DR solution and this does that. Even a domain controller.

**What do you dislike about Unitrends Backup and Recovery?**

You have to call support to get a virtual machine spun up in the cloud. They are easy to contact and quick to respond but would be nice to be able to DIY.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

We are a small to medium size business and so operate as efficiently as possible. We need to be able to quickly respond to down assets.

  ### 17. Rocky Backups

**Rating:** 0.0/5.0 stars

**Reviewed by:** Mike D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Unitrends Backup and Recovery?**

When working well, it would effectively maintain backup chains. The alerting capacities were also fairly robust. The software was largely hardware agnostic, making servicing easier.

**What do you dislike about Unitrends Backup and Recovery?**

The backup chains would often fail. This caused incomplete backup chains that invalidated later incremental backups. Recovery was quite tedious and often took quite some time.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Backups are a necessary function in the modern IT landscape. Unitrends is a cost-effective entry point into maintaining backs in a separate namespace that is theoretically agnostic of source.

**Official Response from Adam Marget:**

> Hi Mike,

Thank you for your review. I’m sorry to hear your experience with Unitrends hasn’t lived up to expectations. Have you opened a case with our support team to look into the issues you’re having with the backup chains? If you have, and have not yet reached a resolution, please let me know and I will escalate the ticket. If you haven’t yet contacted support, they can be reached directly at support@unitrends.com. 

If you need any assistance with our support team or would like to provide us with any other feedback around your experience, please let me know. I can be reached at feedback@unitrends.com. Thank you for being a Unitrends customer. 

-Adam


  ### 18. It is dependable and the customer support has been great

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Retail | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 10, 2023

**What do you like best about Unitrends Backup and Recovery?**

The no-fuss backups.  I hardly ever have to make adjustments.  It just does what it should on it's own.  Backups I have had in the past needed constant checking and adjusting.

**What do you dislike about Unitrends Backup and Recovery?**

Nothing so far.   The only somewhat negative experience I have had was with a call to customer support where technician was not listening to me.  I told him it was off the network; he just kept repeatedly asking me to help him connect to the device.  It was an IP address issue.  The other local technician that was changing the entire network schema forgot to change the Unitrends device.  It would not change the IP remotely.  I had to log into the console to change it.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

We replaced 2 different and flawed backup options with your system.  It has been great.  We now have efficient local and cloud storage that I can count on.   Now it runs without my interaction on a daily basis.

  ### 19. Solid Hyper-V and file/image-level backup option

**Rating:** 4.0/5.0 stars

**Reviewed by:** Carl M. | Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 17, 2022

**What do you like best about Unitrends Backup and Recovery?**

Agent-based backup is simple to set up. Backs up Hyper-V, Exchange, SQL, VMWare, and others out of the box without extra add-on subscriptions. Hyper-V and Exchange recoveries have saved my bacon a few times over the last several years I've been using Unitrends' Recovery Appliance products.

**What do you dislike about Unitrends Backup and Recovery?**

Dealing with VSS, especially with Hyper-V, can be a bother. I swear, sometimes it fails to give me something to do. Unitrends provides best practices to ensure minimal challenges due to VSS. Every few months I find myself opening a support ticket to repair stuck Unitrends Cloud backup copy jobs. Each time I open a ticket and they clean it up, but it would be nice to have one less thing to do.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

We're a very small organization who is just now moving to M365 from on-prem Exchange. The Exchange recovery feature saved me during one dark, scary night a few years back. It's also proof against employees not realizing they deleted something important a few months back.

  ### 20. Good for small infrastructure

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Unitrends Backup and Recovery?**

The appliance was solid and we never had issues with accessing backups.

**What do you dislike about Unitrends Backup and Recovery?**

The user interface for the appliance was frustrating to use at times. It's not very intuitive.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Our implementation is about 4-5 years at this point. When it was implemented, it solved the problem of backing up critical data while providing some DR.

  ### 21. Unitrend appliances and support

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steve K. | S, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 23, 2021

**What do you like best about Unitrends Backup and Recovery?**

Appliances have performed well for the company, we've had 2 generations over the past 9 years.  We backup physical and virtual servers, many generations of Windows as well as Linux and others.  Backups occur locally at night and then get pushed to an offsite appliance over night and then critical servers spin off onto tape during the day (as to not effect production).

**What do you dislike about Unitrends Backup and Recovery?**

Agent installs for hyper-v require reboots.  I understand why but getting the downtime to do reboots is difficult in our environment.  We try to patch the servers and get these agents installed at the same maintenance window.  Last update 10.6.7 disabled backups due to a glitch in the release, the new release fixed the issue, however.

**Recommendations to others considering Unitrends Backup and Recovery:**

Get bigger model than you size for.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Enterprise backup, replication and off-site tape backup are handled.  Options for full backups and incremental are easy to setup.  
Users have deleted folders and files in error and we were able to quickly restore the data, saving time and keeping users productive.

  ### 22. Unitrends - great backup for VM's

**Rating:** 4.5/5.0 stars

**Reviewed by:** Dan R. | Senior System Administrator, Architecture & Planning, Mid-Market (51-1000 emp.)

**Reviewed Date:** March 02, 2021

**What do you like best about Unitrends Backup and Recovery?**

I like it uses an appliance, and I like the storage flexibility options. I could put some old NAS boxes I had to good use. I also like the scheduling flexibility. In my case, it worked very well. I am currently using it to back up VM desktop disk files.
This is an update, and I am continuing to use it. I've outgrown the old NAS boxes, LOL and I'm in the process of getting some more starge.

**What do you dislike about Unitrends Backup and Recovery?**

It's not easy to figure out the errors. The management page can be a bit vague at times. I wish it were a bit more intuitive, I guess. But hardly any backup software is intuitive. After using it for a while you start to firgure it out better. I have had to expand my schedules - I needed to spread out my backup windows to insure the hardware could catch up - not a Unitrends issue.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

I needed a quick and easy way to back up my VDI infrastructure - the actual desktop images. I also wanted to use some existing "spare" storage. Unitrends suit this need to a tee.
I really like Unitrends. And the restores do work as well - LOL!

  ### 23. Reliable and easy to use Backup solution

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Unitrends Backup and Recovery?**

It just runs.  It is very easy to use and recover our data.

**What do you dislike about Unitrends Backup and Recovery?**

We have had a few times where the VM server has corrupted and we had to rebuild the server.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

We need a way to back up our data.  This alows us to have our data on prem.

  ### 24. Unitrends Not for my company

**Rating:** 2.5/5.0 stars

**Reviewed by:** Jefferson T. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Unitrends Backup and Recovery?**

The initial price cost and support element.

**What do you dislike about Unitrends Backup and Recovery?**

The constant cost of upgrading servers, the unuser friendly process to restore files or devices.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

It is not. The company made the decision to move to VEEAM Backups because they are more cost effective and more user friendly.

  ### 25. Ransomware

**Rating:** 5.0/5.0 stars

**Reviewed by:** Jason D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Unitrends Backup and Recovery?**

We had an incident last year with Ransomware.  Unitrends was instrumental in getting our services back online.

**What do you dislike about Unitrends Backup and Recovery?**

The initial appliance was a little slow with recovery but has since inproved greatly with the newer versions.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Keeping all of our data and servers safe.

  ### 26. Good stuff

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh D. | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 10, 2023

**What do you like best about Unitrends Backup and Recovery?**

Ease of access, UI is straight forward and less confusing than othe platforms

**What do you dislike about Unitrends Backup and Recovery?**

Support has been hit or miss with some support tickets

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Its is letting us have a dr strategy that helps mitigate downtime in disasters

  ### 27. Unitrends the swiss army knife of backups.

**Rating:** 4.5/5.0 stars

**Reviewed by:** James W. | Linux Administrator, Enterprise (> 1000 emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Unitrends Backup and Recovery?**

Cost and versatility the application comes in two forms an appliance or Virtual Appliance (aka install as a VM). Each has its advantage and disadvantages.

**What do you dislike about Unitrends Backup and Recovery?**

In a nutshell, the only two major issues that have been found so far are with backup log.
1) The backup log reports false reporting of volumes not backed up over NDMP because it can only do Node backups, but it will see the volume on the opposing node. 
2) Issue found you can't seem to be able to backup templates even though they can be selected
as per above, I wish unitrends had an exclusion list for its reporting so it would give a clean report.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Allows for NDMP baackups of our NetApp and also backups Physical and Virtual host and supports multiple client types.

  ### 28. UniTrends Appliance “Usable Capacity” Misleading/Terrible Support

**Rating:** 1.0/5.0 stars

**Reviewed by:** Dan G. | IT Director, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 07, 2023

**What do you like best about Unitrends Backup and Recovery?**

It is reliable on backups and you can launch a VM from one of your backup images

**What do you dislike about Unitrends Backup and Recovery?**

We spent $52,429.75 on two backup appliances one year ago and have three more years to go, and we are out of space on the 9008 appliances. 

The on-prem appliances are grossly underperforming; each takes up 2 TB of your "usable space" for the OS.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

They perform a good backup of servers. Lack of space for anything else. If you do decide to get the "Virtual Machine," you can add additional storage.

  ### 29. Works reasonably well

**Rating:** 3.5/5.0 stars

**Reviewed by:** Trevor Green . | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Unitrends Backup and Recovery?**

Deployment was fairly straight forward for the most part.

**What do you dislike about Unitrends Backup and Recovery?**

The Spanning solution can be cumbersome for recovery

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Google and Microsoft online account backup for recovery. Use to recover accidental and malicious file/email deletions

  ### 30. Great Tech Support

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Government Relations | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Unitrends Backup and Recovery?**

The tech support was great to deal with. The Applicance was very user friendly and made for a good experience.

**What do you dislike about Unitrends Backup and Recovery?**

The way it does the backups, and sending filling up the applicance was not my favorite. Wish it had the ability to increase the size of the appliance without spending so much money.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

My Backups are happening and this is needing for our company to have backups.

  ### 31. Unitrends is easily the most robust backup solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Gene B. | Director  of Technical Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Unitrends Backup and Recovery?**

Linux Based.  Purpose Built. Flexible. Reliable.

**What do you dislike about Unitrends Backup and Recovery?**

Hard to pick out things I do not like about this solution.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Provides the Immutable protection we need

  ### 32. Management does not take an active interest when there are major issues.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Law Practice | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 01, 2022

**What do you like best about Unitrends Backup and Recovery?**

The ability to do hourly backups.  Replication to the DRaaS site for DR.  The ability to clear logs for Exchange and SQL databases.  The concept of being able to restore on the appliance if needed.
All of these when they are working.

**What do you dislike about Unitrends Backup and Recovery?**

Management does not respond even when explicitly asked to respond; I suspect they feel that the engineer is communicating with us.  Never any proactive communication.  It seems they do not care that you have not had any backups on primary servers for days or that jobs have not replicated to the cloud in days.  I understand there will be issues, but it would be nice if management would acknowledge these are critical issues instead of just not replying to emails they are supposedly following.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Our tape backups appear to be unusable for any large backup.  Management has provided us with a great cloud solution at no cost, providing us with the necessary restoration points we require.  We are still working with support to discover the scope of the issue.

  ### 33. True Business Continuity suitable for Enterprise to SMB

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 05, 2023

**What do you like best about Unitrends Backup and Recovery?**

Unitrends is a true business continuity solution with great flexibility and competitive pricing that’s suitable for both enterprise and SMB

**What do you dislike about Unitrends Backup and Recovery?**

Not the simplest tool to use. However with training this is not an issue

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Providing Disaster Recovery/Business Continuity for Managed Service Providers and their end customers

  ### 34. Unitrends is a good backup solution, but...

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 18, 2023

**What do you like best about Unitrends Backup and Recovery?**

Easy to use system with a lot of potentials. Reliable backups and easy recovery  process.

**What do you dislike about Unitrends Backup and Recovery?**

Since Kasey became an owner of Unitrends support became less knowledgeable with the necessity to contact multiple levels in different ways in order to get the answer. Also every update comes with the problems now... so better not to update... :(

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Our multiple Unitrends appliances protect data, and physical and virtual servers and workstations. Easy accessibility to the backed up data and fast recovery time saves a lot of time.

  ### 35. I

**Rating:** 3.5/5.0 stars

**Reviewed by:** Brian B. | System Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Unitrends Backup and Recovery?**

The support team. They are very helpful and responsive. Most of our issues have been resolved in 24hrs. Although some of those fixes are X feature isn't recommended or stable so you will need to do it Y way instead. When it is set up in their helpdesk's recommended way it is generally stable. (Vmware appliance, all backup storage mounted as a datastore, virtual disks attached to appliance.)

Note:this review is for the virtual appliance and not their hardware appliance

**What do you dislike about Unitrends Backup and Recovery?**

Not all of the advertised features will work and be stable. Test needed features in a POC before buying. For example, your backup storage can be CIFS/NFS based instead of being a vmdk on a datastore. CIFS wouldn't connect out of the box. NFS connected once but failed to store backups. Phone support recommended avoiding this configuration.  The appliance can be set up to backup to wasabi storage. Unfortunately, ours marks this storage as unavailable/offline multiple times a month. 


Note:This review is for the virtual appliance and not their hardware appliance

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Unitrends is currently backing up our vmware environment. Restores are smooth, and the phone support team is very helpful if you run into snags restoring vms. The instant recovery feature has saved a few hours of downtime. It allows the vm to be mounted and started while still on the backup storage. The vm can then be vmotioned off of the backup storage to your main storage.

  ### 36. Excellent product and amazing tech support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cesar T. | Network Administrator, Mid-Market (51-1000 emp.)

**Reviewed Date:** February 24, 2021

**What do you like best about Unitrends Backup and Recovery?**

Easy to use but their support was top of the line when in a pickle. There was one or two times that I ran into big issues and after calling their support, they helped me get those servers back to working condition. Support for me has become huge since our IT department is small and we have to deal with IT issues all over the place

**What do you dislike about Unitrends Backup and Recovery?**

Wished they have more training available. Also everytime they release a big upgrade, it becomes challenging to navigate the site admin console and it takes time to find the features that I am looking for. Sometimes, they keep changing stuff and then it gets me by surprise when i cant find some tools on the dahsboard

**Recommendations to others considering Unitrends Backup and Recovery:**

Give it a try and evaluate it in your environment. Their tech support is A+
If you encounter issues, they will have your back. Thats personal experience

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

We had two occasions that servers died or had a bug and we were able to recover them. One of the times we got it back within 45mins when we thought it would take 2 days to do the recovery.
There was another time that our server had to be reimaged and thanks to unitrends, we were able to bring it up and running in a couple of hours

  ### 37. The product is easy to use

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Non-Profit Organization Management | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 11, 2023

**What do you like best about Unitrends Backup and Recovery?**

The integrations into the wide variety systems like itglue for documentation

**What do you dislike about Unitrends Backup and Recovery?**

We have been told conflicting ways to setup for best practices and haven't gotten an answer to which is best for our install

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

If file server goes down we can continue running until it has been fixed

  ### 38. Unitrends has been a great, reliable product for us, and the service is excellent.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Nathan T. | Vice President of Information Technology, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 22, 2022

**What do you like best about Unitrends Backup and Recovery?**

Unitrends is very simple and functional and can backup a variety of systems, including entire VMs or just files.  It also does a great job replicating off-site.

**What do you dislike about Unitrends Backup and Recovery?**

The system needs regular maintenance to ensure you do not exceed capacity and that you can meet your timeframe policies, including weekly, daily and long-term archive backups. This is not a huge issue, but worth mentioning.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

We must backup, per policy and regulation, all network systems and we must replicate data off-site.  Unitrends handles this very well and meets our regulatory and compliance needs.

  ### 39. Solid system and easy to retrieve data

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Education Management | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Unitrends Backup and Recovery?**

Intuitive Interface, cloud backups, solid performance

**What do you dislike about Unitrends Backup and Recovery?**

Nothing in particular I dislike,  All seems to be just what I need

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

When we were a Randsomeware victim, their product allowed fast and flawless recovery of all of our systems

  ### 40. Unitrends rock

**Rating:** 4.5/5.0 stars

**Reviewed by:** Yanick R. | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 24, 2023

**What do you like best about Unitrends Backup and Recovery?**

The ease of use and we can enable a hybrid backup of having an onprem device and replicate to the cloud

**What do you dislike about Unitrends Backup and Recovery?**

So far the backup I wish we could integrate with azure backup to replicate

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

We are using it to retain large mailboxes and backup old exchange servers

  ### 41. Unitrends Review

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan M. | Account Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2023

**What do you like best about Unitrends Backup and Recovery?**

Easy to use and customer like it very much.

**What do you dislike about Unitrends Backup and Recovery?**

Some customer have reported that it's a little pricey.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

protecting company data and helping these IT Dept sleep at night just a little better.

  ### 42. Excellent support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Cosette H. | IT Specialist, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Unitrends Backup and Recovery?**

The support offered by engineers on the Unitrends team is unparalleled. The education, competence, training, and personability is better than any support I've ever had. On top of that everything runs exactly how it is supposed to when things are set up properly. Our needs are well met and constantly supported so it is a very nice setup for us.

**What do you dislike about Unitrends Backup and Recovery?**

We have jobs fail pretty frequently; once or twice a week. In total we have 150+ jobs, so it seems like a reasonable amount, but my main complaint is occasional job failures. Additionally, the web UI is not intuitive although this has improved significantly in the past five years.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Data retention, loss prevention, and meeting the DOJ requirements for municipal digital information storage, accessibility, and recovery. Unitrends has helped us meet all of these needs.

  ### 43. Simple and reliable

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Primary/Secondary Education | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 03, 2023

**What do you like best about Unitrends Backup and Recovery?**

The interface is simple yet robust, making for easy setup and reliability.

**What do you dislike about Unitrends Backup and Recovery?**

The cost.  VEEAM is free for small workloads.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

None, I'm using another product now.

  ### 44. Outstanding Backup and Recovery, with exceptional support

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bill C. | IT Manager, Mid-Market (51-1000 emp.)

**Reviewed Date:** August 09, 2022

**What do you like best about Unitrends Backup and Recovery?**

Unitrends backup and recovery is the best total backup solution I have worked with in over 20 years of IT management. The ability to use the recovery system to restore a file or a server is simple, effective and easy to use. Great support staff, among the best I have had the pleasure of working with.

**What do you dislike about Unitrends Backup and Recovery?**

I don't have any negative feedback. If there was an issue, their support staff would resolve the issue to my satisfaction

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

I use Unitrends as my backup solution as well as my business continuity and disaster recovery solution at an offsite location. Unitrends gives us the ability to backup large amounts of data in a short amount of time and replicate to our offsite location, which is an exceptional virtue

  ### 45. Stable Backup

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Government Administration | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Unitrends Backup and Recovery?**

Unitrends has many backup options such as software, appliance, or cloud backup options. You are able to pick and choose the right solution for your unique requirement. Unitrends has a lot of users and you can find some useful videos on YouTube easily.

**What do you dislike about Unitrends Backup and Recovery?**

The things I don't like are not just applied to Unitrends but it applies to all backup solutions. Users must spend some time setting up the backup job "correctly". Also, testing the recovery is necessary for all backup solutions.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Unitrends Backup and Recovery protects my files for data security and data recovery. I don't have to worry if the files are deleted by mistake or are taken hostage by ransomware.

  ### 46. Excellent Backup Appliance for all Business Critical and Endpoint Devices

**Rating:** 5.0/5.0 stars

**Reviewed by:** Nathan R. | Systems Administrator, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 15, 2022

**What do you like best about Unitrends Backup and Recovery?**

Ease of use and reliability. You can load the client on the device you want to backup and in a few clicks the Unitrends appliance can start creating an image of that environment.

**What do you dislike about Unitrends Backup and Recovery?**

Sometimes SQL backups  can be a little more involved to work the way intended

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

It allows us to create backups of critcal systems and gives us the ability to validate those backups, all inside one appliance.

  ### 47. Great product

**Rating:** 4.5/5.0 stars

**Reviewed by:** Amy W. | Cybersecurity Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 25, 2023

**What do you like best about Unitrends Backup and Recovery?**

Very easy to use! Excellent graphical user interface and seamless operation.

**What do you dislike about Unitrends Backup and Recovery?**

Updating product version could be easier

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Back up of internal and client systems

  ### 48. Amazing Back up and Recovery solution

**Rating:** 4.5/5.0 stars

**Reviewed by:** Eric  T. | I.T. Supervisor, Mid-Market (51-1000 emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about Unitrends Backup and Recovery?**

Granular backups and restores. Ease of administration, the very quick and helpful support. The appliances and software have thus far performed great with little to no issues. Restores have all worked, replication to off-site, etc. 

**What do you dislike about Unitrends Backup and Recovery?**

I did not care of the interface overhaul at first, however after using it quite a bit I'm warming up to it now. I can see the direction they are going with it and beginning to understand the changes being implemented. 

**Recommendations to others considering Unitrends Backup and Recovery:**

Unitrends is in my opinion, the best backup and recovery solution for business that I've used, reviewed, or researched. 

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Our backup needs, offsite storage and replication. Quick access to restoring files, PCI compliancy are all problems we are solving via Unitrends. 

  ### 49. Superior Backup Solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Networking | Enterprise (> 1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Unitrends Backup and Recovery?**

Unitrends hardware in my opinion is far superior and easy to use than other backup solutions. Yes, hardware does fail after many years, but it can be replaced without any downtime. The most important part of Unitrends backup solution for our company is the fact that they have tear agent-level support, which is, by far the most experienced tech support that I have ever dealt with. They really do know their way around Linux to support our companys needs with precise knowledge to get our issues resolved. This is why i convinced our management team to stay with Unitrends and upgrade to their newest hardware they have to offer. I can't say enough about this product other than the fact it is a rock-solid solution that meets our needs.

**What do you dislike about Unitrends Backup and Recovery?**

The only thing that i can say negative about Unitrends, is that it uses Kroll (third party application) to recover email. It isnt terrible and it does work, but wish it was more intergrated into the Untirends recovery platform.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

Our company still uses backup tapes. This is a huge benefit that Unitrends has for us, since we store five years of archives per company policies. Again circling back to tech support agents that figure out how to fix these issues on the backend for us.

  ### 50. Overpromised, Under-Delivered.

**Rating:** 0.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** August 02, 2022

**What do you like best about Unitrends Backup and Recovery?**

Interface: This is great, and I'm sure one of the reasons people look at Unitrends.
Support: Probably the best in the industry, they know their stuff, and their T3 support gets an extra shoutout from me, because they are the only reason my reviews aren't a string of complaints.
Backups: I'd only use this for File Servers or SQL.

**What do you dislike about Unitrends Backup and Recovery?**

VMWare Backups: VMWare is passable, but filtering features are broken to the point where auto-adding content between multiple data centers is impossible.
Hyper-V Backups: Hyper-V is broken at best, if you have any Hyper-V in your environment, look elsewhere, this will not do what you need it to do. With Hyper-V, you can backup and recover, but it won't keep your settings (like cpu count and type, or network settings). 
Instant Recovery: Instant recovery is a feature they offer, but if you need to do instant recovery on more than one server, it won't work in any functional way. A single VM took 45 minutes to be accessible; This is largely due to the use of spinning 7200RPM SATA disks instead of something faster, like SSD (and for the price of their appliance, SSD should be the standard).

I have some nit-picking, but I'll only point out one: Reporting is robust and because of that I expect a lot from it, but the one report I want isn't possible. When I've added a large quantity of servers and VM hosts for protection, I'd like it to let me know which of those, aren't part of a backup job. It does an inventory sync, and it knows this information, but I can't extract it. It would be great to have a report that says, "hey, these servers have been added to the appliance, but they aren't currently being backed up".

We are still in a contract with Unitrends, but our appliances sit mostly unused and we have gone back to the backup appliance that we intended to replace with Unitrends (Microsoft DPM). Outside of the nice interface of Unitrends, the experience is largely the same.

**What problems is Unitrends Backup and Recovery solving and how is that benefiting you?**

At this point in time, we're only using it for a single file server, and a handful of SQL servers. We are actively migrating SQL off right now, and we'll move our file servers to azure in the near future. Within 3 months I expect we'll be off the Unitrends appliance, even though we still have 3 years left on our contract; we tried negotiating out of it, but they wouldn't budge.

**Official Response from Adam Marget:**

> Hello there! Thank you for your honest and open review. I'm sorry to hear your experience has been less than expected with our solution.

We take into account all feedback, positive and negative, as we strive to deliver the best possible products and services to our community. Your feedback will help us as we work to be better.

If there’s any assistance our team can provide, or anything else you like to let us know about, please reach out to Adam at feedback@unitrends.com.


## Unitrends Backup and Recovery Discussions
  - [What does Unitrends Backup do?](https://www.g2.com/discussions/what-does-unitrends-backup-do) - 2 comments

- [View Unitrends Backup and Recovery pricing details and edition comparison](https://www.g2.com/products/unitrends-backup-and-recovery/reviews?page=3&section=pricing&secure%5Bexpires_at%5D=2026-08-08+06%3A38%3A11+-0500&secure%5Bsession_id%5D=815e2c94-3177-44dd-9f32-6eba4af35191&secure%5Btoken%5D=956b4bd39e476a006110d6c9b4a0a6d804088cda26ed3e04a7b59389fa8db22a&format=llm_user)
## Unitrends Backup and Recovery Integrations
  - [Autotask](https://www.g2.com/products/autotask/reviews)
  - [Compliance Manager GRC](https://www.g2.com/products/compliance-manager-grc/reviews)
  - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews)
  - [IT Glue](https://www.g2.com/products/it-glue/reviews)
  - [Kaseya BMS](https://www.g2.com/products/kaseya-bms/reviews)
  - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews)
  - [RapidFire Tools](https://www.g2.com/products/rapidfire-tools/reviews)
  - [Spanning Backup](https://www.g2.com/products/spanning-backup/reviews)
  - [VMware vSphere](https://www.g2.com/products/vmware-vsphere/reviews)

## Unitrends Backup and Recovery Features
**Administration**
- Alerts/Notifications
- Security and Compliance
- Administration Console

**Compatibility **
- File Server Backup
- Database Server Backup
- Virtual Machines
- Repository Models
- VM Backup

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning
- Mobile Backup Application

**Functionality**
- Real-time Sync
- Storage Capacity
- Remote Backup
- Versioning

**Functionality**
- On Premises Recovery
- Cloud Recovery
- Prior State Recovery
- Recovery Automation
- Replication
- Backup and Recovery
- Data Replication

**Solution Provision**
- Service Provision
- Pay by Usage
- System Failover
- Off-Site Data Storage
- Data Replication

**Functionality **
- Incremental Backup
- OS Boot Recovery
- Bootable Disk
- Online Restore

**Management**
- Disaster Recovery
- Remote Backup
- Storage Formats
- Scheduled Backups
- On-Demand Restoration

**Operations**
- Service Management
- Workflow Management
- IT Discovery
- Intelligent Automation

**Management**
- Disaster Recovery
- Storage Capacity
- Remote Backup
- Activity Monitoring
- Data Recovery
- Automatic Backup
- Differential Backup
- Incremental Backup
- Data Storage Management
- Secure Data Storage
- Real-Time Monitoring
- Remote Access & Monitoring

**Compatibility **
- Disk Backup
- Local Backup
- Storage Formats
- Automatic Backup
- Cloud Backup
- Document Storage

**Compatibility **
- Endpoint Variety
- SaaS Application Variety
- Storage Formats

**Management**
- Local Management
- Infrastructure Compatibility
- Solution Integration
- Real-Time Analytics
- RTO and RPO Management
- Data Management
- Policy Management
- Incident Management
- Action Management
- Risk Management
- Third-Party Integration

**Management**
- Infrastructure Compatibility
- Solution Integration
- Real-Time Analytics
- RTO and RPO Management

**Performance**
- Multiple Backup Versions
- Unlimited Backup
- Deduplication
- Lag Free Operation

**Reporting**
- Activity Monitoring
- Documentation
- Alerts/Notifications

**Recovery**
- Disaster Recovery
- On-Demand Restoration
- Incident Reports

**Compliance**
- Security Standards
- Cloud Data Protection
- Data Deduplication
- Ransomware Protection
- SSL Security

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Management**
- File Sharing
- Security Standards
- Encrypted Storage

**Agentic AI - Disaster Recovery as a Service (DRaaS)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Agentic AI - Disaster Recovery**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making
- Intrusion Detection System
- Scenario Planning

**Agentic AI - PC Backup**
- Autonomous Task Execution
- Cross-system Integration
- Proactive Assistance
- Decision Making

**Additional Functionality**
- Encryption
- AI Copilot
- Remote Access/Control
- Data Loss Prevention
- API
- Secure Data Storage
- VM Backup
- Generative AI
- Risk Analysis
- Access Controls/Permissions
- Activity Dashboard
- Security Auditing
- Continuous Backup
- Deduplication
- Archiving & Retention
- Continuous Monitoring
- Sensitive Data Identification
- Business Impact Analysis
- Business Continuity Exercising
- Alerts/Notifications

**Security**
- Data Encryption
- Security and Compliance
- Deduplication 

**Agentic AI - IT Resilience Orchestration Automation (ITRO)**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making

**Agentic AI - SaaS Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Proactive Assistance
- Decision Making

**Agentic AI - Server Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- File Transfer
- Third-Party Integrations

**Agentic AI - Online Backup**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Proactive Assistance
- Decision Making
- Microsoft Outlook Integration
- Active Directory Integration
- Third-Party Integrations

**Additional Functionality**
- Data Loss Prevention
- Bare-Metal Restore
- Compliance Tracking
- Data Replication
- Two-Factor Authentication
- Drag & Drop
- Compression
- Single Sign On
- Activity Dashboard
- Duplicate Detection
- Remote Monitoring & Management
- Multi-OS
- Backup Scheduling
- Backup Log
- Alerts/Escalation
- File Management
- Encryption
- Sensitive Data Identification
- Data Retention Management
- Search/Filter
- Data Synchronization
- Reporting & Statistics
- Version Control
- Data Capture and Transfer
- Data Migration
- Archiving & Retention
- Workflow Management
- Generative AI
- Access Controls/Permissions
- Policy Management
- Multiple Format Support
- Real-Time Reporting
- API
- Data Visualization
- AI Copilot

**Additional Functionality**
- Remote Synchronization
- Data Synchronization
- Audit Trail
- Monitoring
- Role-Based Permissions
- Approval Process Control
- Real Time Synchronization
- Alerts/Notifications
- API
- Single Sign On
- Reporting & Statistics
- Version Control
- Customizable Branding
- Synchronization Scheduling
- Two-Factor Authentication
- Real-Time Monitoring
- Secure Login
- Backup and Recovery
- Data Recovery
- HIPAA Compliant
- Conflict Tracking
- Authentication
- Mobile Access
- Chat/Messaging
- Generative AI
- AI Copilot
- Access Controls/Permissions
- Commenting/Notes
- Activity Tracking
- Two-Way Synchronization
- Archiving & Retention
- Encryption
- Activity Dashboard
- File Transfer

## Top Unitrends Backup and Recovery Alternatives
  - [Veeam Data Platform](https://www.g2.com/products/veeam-data-platform/reviews) - 4.6/5.0 (703 reviews)
  - [Cove Data Protection](https://www.g2.com/products/cove-data-protection/reviews) - 4.5/5.0 (428 reviews)
  - [Druva Data Security Cloud](https://www.g2.com/products/druva-data-security-cloud/reviews) - 4.7/5.0 (728 reviews)

